Hyundai Tucson Complaints (2022)

509 consumer complaints on file.

#11467052June 1, 2022
ENGINE
I have owned the car for 5 months. But have had the ability to drive it for four and a half of them. This vehicle has put me and my family at serious risk multiple time. The first incident my car would not accelerate when I drove onto the highway and it would constantly stutter when I would attempt to accelerate again causing a truck to almost rear end us. The following day my vehicle had a hot engine temp. I pulled over on the highway to an empty antifreeze tank. Refilled it multiple times to only have it empty out and completely shut off while we were driving! Took it to the dealership where it took them 2 weeks to return it. When I asked what the problem was they said they don't know they just replaced it. 3 weeks later ( 5/28/22) while driving back from an event the car starts making a clunking sound and shuts off on me 3 times on my way home with my 9 and 7 year old in the back. Thank goodness it wasn't on the highway! It's now 6/1/22 and I still haven't heard anything about my vehicle! This death box has put my family at risk 5 times. I would strongly advise against buying it! The manufacturer could care less. Luckily the lemon law protects them against people who's lives are constantly put at risk while driving there vehicle!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11466122May 25, 2022
ELECTRICAL SYSTEM
The backup alarm sound is unreasonably loud. I understand that it's a Hybrid Vehicle and can be quiet but very few ICE vehicle are as loud as the backup sound on my vehicle. One impact of the loud sound is that I find myself rushing to backup just to be able to get my vehicle out of reverse so that alarm can shut off. This is especially true when I'm in trying to avoid noise. This can be backing into my own driveway if I come home late at night so not to wake the family or neighbors. Neighbors have also complained that the sound is as if a semi truck is backing up. This requirement is insane and makes an EV significantly louder than a regular vehicle which makes more of a regular sound and isn't as annoying as a beeping sound. The loud sound is a safety concern because what I'm doing (rushing in reverse) to avoid the vehicle from making the noise is not a safe practice.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464538May 13, 2022
ENGINE, POWER TRAIN
It appears the oil pan is leaking. Upon researching online, other 22 Tucsons with the 1.6L Turbo also have this issue. Unsure if they have reported the issue. I am losing about 10-20 drops/day and unable to get into a dealership until a month later due to no availability at any of my 10 local dealerships. I first began noticing the drops about late March/early April. I took delivery in September 2021 and at the time it started it was right after the first oil change...maybe 6000 miles? I smell oil in the car after getting off of the highway from driving 15 minutes. The smell lingers until car is stopped. There are no warning lamps on the dash and via the vehicles telematic/infomatics the oil level is still at 100%, however I have evidence of leakage as I have put oil soak pads under my car and every day there are drips. I'm hoping the car can hold out until I get to a dealership in mid June and not burst into flames. I called the dealership that had the soonest availability and mentioned I have a leaking oil pan and the advisor still said no available time slots. Didn't offer that I could bring the car in on an emergency basis. As depicted in the photos, I am unable to remove the undercover, but there is no damage that I ran over anything. The engine bay is free from any oil on top.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11461637April 21, 2022
POWER TRAIN
Tucson Hybrid SEL Conv Vehicle made whining noise, slow take off, gears seem not to shift. Dealer service department said it needs a new transmission. Vehicle was 8 weeks old when starting to have issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11459675April 5, 2022
ENGINE
Traveling at 50 MPH when vehicle began to loose speed and would not accelerate when I stepped on the gas pedal. EPS warning light came on. Was able to pull off the road and turn off vehicle. Waited a few minutes and restarted vehicle which drove without problems. Took vehicle to the dealer who indicated the system was not showing any malfunction codes and they could not replicate the problem. Claimed to reset the system back to factory settings. Will also be notifying Hyundai via certified letter due to history of engine recalls.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11457735March 21, 2022
EXTERIOR LIGHTING
Headlights have a mechanical flap that blocks a significant portion of your view at night. In the mountains where I live I am unable to safely drive the car at night. I almost had a serious accident driving up the street to my home when a car coming the opposite direction caused my headlights to go into the low beam mode blocking the majority of my site of view. Terrifying to say the least.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11455850March 9, 2022
EXTERIOR LIGHTING
On 3/8/22 between 5:10 pm ET and 5:45 PM ET, I was traveling to a destination with a friend following behind me in her vehicle. Later, when it was dark, we traveled back to our homes. She followed me again until the location that we parted to head in different directions. After arriving home, she messaged me to state that my "tail lights kept going on and off the whole way" to our destination. She also stated "They were fine on the way home though in the dark". I'm unsure if my vehicle was part of the 12 vehicles recalled for lighting issues/reflashing, but if it is, it didn't work, or if it wasn't, the recall may not have covered everything.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11454849March 2, 2022
SERVICE BRAKES, ENGINE
I was in a turning lane & a driver swerved in front of me. My car is equipped with auto start stop and it was on. I slammed on my brakes and the engine turned off. When I tried to start restart the car there was a fluttering/grinding noise. Turned off the key and restarted the car. Dangerous in the intersection with a stalled car. At the dealer now but not optimistic. Annoying to have to turn off feature each time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11454278February 26, 2022
UNKNOWN OR OTHER
My car’s infotainment constantly and consistently goes black and disconnects and reconnects when connected to Apple CarPlay. This may seem like an inconvenience at first, but it poses a real safety issue when using navigation in an area I’m unfamiliar with. In this case it can cut out for ten seconds or more as I’m about to make a turn, which can distract me or make me make a sudden move or turn to make my destination. It also cuts out phone calls, which can force me to use my phone’s speakerphone and regular phone features which require I hold and/or look at the phone while driving. This is a known Hyundai/Apple issue that seems to be impacting thousands of people. I have an iPhone XR with the latest software (15).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11453967February 25, 2022
ENGINE, POWER TRAIN, UNKNOWN OR OTHER
The car will accelerate, but not beyond a speed of 20 - 30 MPH. The issue is intermittent, one happens in January 2022 and another one happens in Feb 2022. The issue happens after parking overnight, and the issue will go away after restarting the car. No-fault light shows up. The problem has not been reproduced by a dealer since it is intermittent. The issue is reported to the manufacturer, but no actions from the manufacturer have been taken. The issue does pose a safety risk to me and other road traffics since the problem may happen anytime on driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450529February 5, 2022
ENGINE
At highway speed engine began stumbling and shaking car and stalled the car within 5 seconds bring car to halt. Engine would not restart properly, would not settle at idle rpm with rapidly inconsistent rpm shaking the car and then stall within 5 seconds. Any attempt to place car in drive immediately stalls car. After attempting 50-60 bump starts to get car off road the check engine light and error message about engine control system error eventually showed. Hyundai towing refused to take inoperable car to dealership for warranty repair of 1000mi car, instead left it at our apt parking lot. The engine failure left the driver and other motorists in danger as unable to move stranded car off 50mph busy main road on cold dark snowy evening. Dealer reports they are “swamped” with repairs and cannot see an inoperable car for at least 2-3 weeks and no loaners or rental could be provided. There were no warning lights or warning during initial stall or subsequent restarts. Error message and check engine light did not light until attempting 50-60 bump starts trying to get car off road and a hazard to occupants and other motorists.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450274February 3, 2022
EXTERIOR LIGHTING, VISIBILITY/WIPER
The headlights on the 2022 Hyundai Tucson are a road safety hazard and should be outlawed from US roadways. Turning on the headlights creates a dark shadow covering over half of the windshield from top to bottom with a triangle at the bottom of shadow at each end. The triangles can be seen on each headlight lens. Driving the Tucson at night is like wearing a pair of dark sunglasses. The bottom of the shadow moves with every movement of the vehicle which is distracting hazardous, hypnotizing and not safe. If I would have driven this vehicle at night, I would not have purchased it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11448166January 20, 2022
POWER TRAIN
The contact owns a 2022 Hyundai Tucson. The contact stated while his wife was at a standstill, she depressed the accelerator pedal however, the vehicle failed to move forward for several seconds. The contact stated no warning light was illuminated. The contact stated he had also experienced the failure on multiple occasions. The contact took the vehicle several times to the local dealer however, the mechanic was unable to duplicate the cause of the failure. The manufacturer has been informed of the failure. The failure mileage was approximately 500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11446886January 10, 2022
COMMUNICATIONS:BACK UP ALARM
2022 HYUNDAI TUCSON. CONSUMER WRITES IN REGARDS TO LOUD BACKUP ALARM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11444744December 22, 2021
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
The contact owned a 2022 Hyundai Tucson. The contact stated that while driving at 5 mph, the accelerator pedal was stuck and the vehicle made a roaring sound. The brake pedal was depressed but the brakes failed to engage and the vehicle crashed into two trucks and then crashed into a church where it stopped. All of the air bags deployed upon impact. The contact sustained an injury to her chest from the air bag deployment but did not receive medical treatment. A police report was filed. The vehicle was towed to a tow yard and deemed totaled by the insurance company. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 6,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11439716November 8, 2021
AIR BAGS, SERVICE BRAKES, UNKNOWN OR OTHER
Thankfully we are alive. We were going at speed and he attempted to pass me on the median, grass and rumble strips. He was inches away from my rear bumper, riding me. When I put the turn signal to move away from him he hit my driver’s side rear panel (side swiped), thank God it didn't turn into a pit maneuver and killed us. He then proceeded to take off. So one thing I have to say is, the vehicle has great pick up. I called 911 and went after him to get his lic plate. When I got to be about 10 car lengths or so, he slammed his brakes. Since I was on the left lane, I could not keep going left and risk going into oncoming traffic. Plus, there was a car on the right lane I slammed the brakes and rear ended him on his right rear. He had a 2021 Toyota Tacoma pick up and our hood flipped up and shattered the windshield. The hood stayed up and I was driving blind. All I did was keeping straight, not knowing where I was going and didn’t hit a vehicle, tree, embankment or sign. I went there yesterday and I have no idea how I we didn’t die. I’m so shaken up by it. When we came to a stop, there was a hole about 6 feet from my front tire. We were the victim of road rage and this person caused the accident purposely. He admitted it to the police. He said to the cop, I was slowing down traffic. I suspect with the size of his vehicle and being so close to my rear bumper, he did not see my turn signal. My major concern is the airbags did not deploy and the hood flipped open blocking my view. I was in a forum and this happened to the same model owned by someone else. I suspect this is a design flaw.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11438978November 1, 2021
EXTERIOR LIGHTING
I purchased my Hyundai Tuscon Limited Saturday 10/30/21 and during the day its perfect at night the headlights produce a black shawdow on the driver side headlight. I am now nervous to drive my vehicle at night due to causing an accident. The visibility in the road from the blind spot has mimicked something black crossing the road and slammed my breaks on thinking I was going to hit an animal or something. It causes visibility issues that are a safety hazard. The dealership can't seem to see what I see or don't have any information on this issue. But if you go to https://www.hyundai-forums.com/threads/2022-tucson-headlight-problem-black-void-shadow-on-driver-side.677546/ Many are having the same issue, no warning lights or anything its a defect in the headlights
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11438850November 1, 2021
ENGINE, AIR BAGS
The contact owns a 2022 Hyundai Tucson. The contact stated that while driving approximately 55 mph, she collided with an Elk. The engine caught fire and the vehicle was engulfed in the flames. The driver was able to exit the vehicle safely. The contact stated that prior to the crash, the check engine warning indicator light was illuminated. The air bags failed to deploy. There were no reported injuries. A police report was filed. The fire department extinguished the fire. The vehicle was towed to an independent lot. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The approximate failure mileage was 1,000.
Crash:
Yes
Fire:
Yes
Injuries:
0
Deaths:
0
#11438835November 1, 2021
UNKNOWN OR OTHER
Bought car new, since bought car it has had burning smell after drivers at time. Never got this when trying out the car and I found the car diagnosis has 4 issues that related to chassis at 0mi. But dealership said that was not an issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11436626October 13, 2021
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
The contact owns a 2022 Hyundai Tucson Hybrid. The contact stated while driving 72 MPH, the vehicle decelerated to 55 mph. The contact also stated that the vehicle failed to accelerate while depressing the accelerator pedal. The contact stated that the hybrid warning light was illuminated and the "pull over" warning message on the dashboard was also displayed. The contact was able to park on the side of the road. The vehicle was not drivable. The contact towed the vehicle to the local dealer and was still being diagnosed. The vehicle was not yet repaired. The contact stated she received an email from the manufacturer indicating "Vehicle battery level below normal". The manufacturer had been informed of the failure. The failure mileage was approximately 2,400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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