Hyundai Tucson Complaints (2008)

43 consumer complaints on file.

#10608844July 8, 2014
ENGINE
TL* THE CONTACT OWNS A 2008 HYUNDAI TUCSON. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 45 MPH, THE VEHICLE STALLED. THE FAILURE WAS EXPERIENCED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 27,000 AND THE CURRENT MILEAGE WAS 60,380.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10586511May 5, 2014
ELECTRONIC STABILITY CONTROL (ESC)
WE WERE DRIVING TOWARDS HOME WHEN THE CAR STARTED TO BUCK AS IF SOMEONE WERE APPLYING THE BRAKES AND SOUNDED AS IF GEARS WERE GRINDING. THE ESC IDIOT LIGHT KEPT GOING OFF AND ON SO I TURNED THE ESC OFF WITH THE MANUAL SWITCH AND IT SEEMED TO WORK MEANING I COULD DRIVE WITH NO APPARENT PROBLEM. I AM CERTAINLY VERY HAPPY THAT IT DID NOT HAPPEN AT A HIGHER SPEED BECAUSE THE JERKING WAS SOMEWHAT SEVERE AT 35MPH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10568989March 13, 2014
AIR BAGS
AIRBAG LIGHT ON. DEALERSHIP WHERE PURCHASED, HYUNDAI INLAND EMPIRE, LOMA LINDA, CA, DIAGNOSED AND DETERMINED A WIRE WAS SEVERED IN LOOM ATTACHED TO PASSENGER SEATBELT THAT CONNECTS TO ASSEMBLY UNDER VEHICLE (PHOTOS AVAILABLE). THIS PART HAS NEVER BEEN TAMPERED AND UNAWARE THAT PART EXISTED UNTIL MECHANIC CHECKED AND ONLY DEALERSHIP WHERE VEHICLE HAS BEEN SERVICED. I ASKED FOR AN EXCEPTION TO WARRANTY AS THIS IS NOT A MOVING PART. THERE IS NO REPLACEMENT PART AND THE WHOLE ASSEMBLY HAS TO BE REPLACED FOR THOUSANDS OF DOLLARS. I DO NOT HAVE THAT KIND OF MONEY TO FIX A SAFETY ISSUE AS PART MUST BE DEFECTIVE IF WIRE SNAPPED. NO LONGER UNDER 60,000 MILE WARRANTY SO HYUNDAI WILL NOT TAKE RESPONSIBILITY AND DENIED PAYING FOR THIS. NOW MY AIRBAGS WILL NOT DEPLOY. THEY HAVE ADVISED THE LOOM WHERE WIRE SNAPPED MUST BE REMANUFACTURED IN KOREA. I CANNOT BELIEVE THAT IS THE CASE WHEN THESE VEHICLES ARE STILL BEING MADE. I NEED HELP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10514430May 31, 2013
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES
ELECTRIC LOCKS NO LONGER WORK VEHICLE MUST BE MANUALLY LOCKED AND UNLOCKED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490061December 26, 2012
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2008 HYUNDAI TUCSON. THE CONTACT STATED THAT WHILE DRIVING DOWNHILL IN INCLEMENT WEATHER AT APPROXIMATELY 5 -10 MPH, THE WHEELS SEIZED, CAUSING THE CONTACT TO CRASH INTO ANOTHER VEHICLE. THE CONTACT DID NOT SUSTAIN ANY INJURIES. THE POLICE WERE CONTACTED AND A REPORT WAS FILED. THE VEHICLE WAS LATER TOWED TO THE CONTACT'S HOME AND WAS NOT TAKEN FOR DIAGNOSIS OR REPAIRS. THE CONTACT CALLED THE DEALER AND WAS ADVISED THAT THE FAILURE COULD HAVE BEEN CAUSED BY THE BRAKE LAMP SWITCH BUT THE VEHICLE WOULD HAVE TO BE PHYSICALLY DIAGNOSED IN ORDER TO DETERMINE THE SPECIFIC FAILURE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 12,800. THE VIN WAS UNAVAILABLE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10483813November 9, 2012
SEAT BELTS, SEATS
TL* THE CONTACT OWNS A 2008 HYUNDAI TUCSON. WHILE DRIVING APPROXIMATELY 30 MPH, THE CONTACT CAME TO A STOP WHEN ANOTHER VEHICLE CRASHED INTO THE REAR END OF THE VEHICLE. THE CONTACT STATED THAT THE SEAT BELT DID NOT RESTRAINT HER PROPERLY AND THE SEAT POPPED BACKWARD. THE CONTACT SUSTAINED NECK INJURIES AND WAS TAKEN TO THE HOSPITAL WHERE SHE WAS GIVEN A NECK RESTRAINT. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING AND WAS DRIVEN TO THE CONTACT'S HOME. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE AND THE CURRENT MILEAGE WAS 25,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10457568May 5, 2012
FUEL SYSTEM, GASOLINE
THE RUBBER FUEL LINE WAS ROUTED SUCH THAT IT RUBBED THE METAL CLIP SECURING THE AIR FILTER, CAUSING A FUEL LEAK. THE REPLACEMENT FUEL LINE INSTALLED BY THE DEALER ALSO WILL REACH THIS METAL CLIP. THERE IS NO RESTRAINT ON THE FUEL LINE TO PREVENT THE RUBBING AND IT REPRESENTS A FIRE HAZARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10453442March 29, 2012
STEERING
I WAS DRIVING ON 611 NORTH WHEN MY STEERING WHEEL FORCFULLY TURNED TO THE LEFT. IT PUT ME IN THE SECOND LANE OF ONGOING TRAFFIC, WHERE I HIT THE OPPOSING CAR HEAD ON. I WAS KNOCKEDOUT FOR AT LEAST 20 MINUTES. I DO NOT KNOW THE OTHER DRIVER'S INJURIES. I WAS TOLD THEY WERE MINOR.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10448966February 22, 2012
STEERING
TL* THE CONTACT OWNS A 2008 HYUNDAI TUCSON. THE CONTACT STATED THAT THE STEERING WHEEL SEIZED UPON STARTING AND WHEN ATTEMPTING TURNS. THE FAILURE RECURRED ON AN INTERMITTENT BASIS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE CONTACT WAS INFORMED THAT THE STEERING RACK AND PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10430074October 13, 2011
VEHICLE SPEED CONTROL, ENGINE AND ENGINE COOLING, FUEL SYSTEM, GASOLINE
MY 2008 V6 TUCSON HAS STALLED WHEN STOPPED IN TRAFFIC NUMEROUS TIMES.IT USUALLY STARTED RIGHT BACK UP BUT THE LAST TIME IT WOULD START BUT NOT STAY RUNNING. THE CAR ALSO CHUGS WHEN I RELEASE THE GAS PEDAL AT AROUND 45 MPH AND IT DOES NOT SHIFT SMOOTHLY DURING REGULAR DRIVING. I FEEL THAT THE CAR IS UNRELIABLE AND I DO NOT FEEL SAFE TAKING IT ON LONG TRIPS. I HAVE HAD IT IN TO THE DEALER TWICE AS IT IS STILL UNDER WARRANTY. THE FIRST TIME THEY REPLACED THE MASS AIR SENSOR. THIS DID NOT SOLVE THE PROBLEM. THE SECOND TIME I BROUGHT IT IN, THEY TOLD ME THEY FOUND WIRES THAT WERE LOOSE AND THAT THEY CLEANED A GROUND. THE CAR IS NOT RUNNING ANY BETTER AND I EXPECT THE STALLING PROBLEM TO START AT ANY TIME. I AM VERY UNSATISFIED WITH THE FACT THAT HYUNDAI CANNOT CORRECT THE PROBLEM AND THE CAR IS NOT RUNNING PROPERLY OR SAFELY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10422557August 30, 2011
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, POWER TRAIN:AUTOMATIC TRANSMISSION
OWNER (HYUNDAI TUCSON 2008 GLS) HYUNDAI CUSTOMER SERVICE AND REPRESENTATIVE IS THE WORSE. MY VEHICLE HAS BEEN CUTTING OFF WITHOUT ANY WARNING. I'VE TAKEN MY CAR TO THE DEALER NUMEROUS TIME INDICATING THE CAR CUT-OFFS WITHOUT WARNING. IN ADDITION, I TOOK MY CAR TO THE DEALER IN 2009 COMPLAINING ABOUT THE CUT-OFF AND NOT PICKING UP SPEED. THE DEALER OURISMAN HYUNDAI (LAUREL) SERVICE REPRESENTATIVE INDICATED THERE IS A VALUE THAT ALLOWS THE AIR FLOW INTAKE FOR THE VEHICLE NOT OPENING UP PROPERLY. NEEDLESS TO SAY; THEY HAVE DONE NOTHING. AGAIN THE VEHICLE WENT BACK IN FOR CHECK ENGINE LIGHT AND CUTOFF. THEIR EXPLANATION, THE GAS TANK WAS NOT TIGHT. IN 2010 THE VEHICLE CUTOFF WITH WARNING AND NOW IS CUTTING OFF WITHOUT WARNING. TO DATE THE VEHICLE HAS CUTOFF WITHOUT WARNING MORE THAN 10 TIMES TO INCLUDE AUGUST 16, 2011 (SPEED 10 MPH), AUGUST 17, 2011 (SPEED 15 MPH), AUGUST 23, 2011 (SPEED 20 MPH) AND AUGUST 29, 2011, (SPEED 60 MPH) WITHOUT WARNING. EACH TIME, I'VE TAKEN THE VEHICLE TO THE DEALER; HOWEVER THEY CANNOT REPLICATE THE PROBLEM. AS I MENTIONED TO THEM, THE VEHICLE CUT-OFFS WHEN IT WANTS TO WITHOUT WARNING. THE CUTOFF WITHOUT WARNING IS AN ACCIDENT WAITING TO HAPPEN. THE AUGUST 29, 2011(AT 60 MPH) 7:45AM CUT-OFF WAS FORTUNATE THE VEHICLE IN THE BACK DID NOT REAR END ME. THE VEHICLE CUTOFF, AGAIN ON AUGUST 29, 2011 AT 5:45 PM. THE VEHICLE HAS BEEN WITH THE DEALER EACH TIME, HOWEVER THEY CANNOT DUPLICATION OF LOCATE THE PROBLEM. HOWEVER, THEY WANT ME TO PAY TO REPLACE THE MASS AIR FLOW SENSOR WITH MAY NOT BE THE PROBLEM. THE JULY INCIDENT WAS THE FIRST TIME. THE VEHICLE IS BACK AT THE DEALER TRYING TO DETERMINE THE PROBLEM. UPDATED 09/08/11*LJ *TR UPDATED 2/23/12 *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10419823August 17, 2011
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2008 HYUNDAI TUCSON. THE CONTACT STATED THAT WHEN SITTING IN IDLE THE VEHICLE WOULD SUDDENLY STALLED WITHOUT ANY WARNING. THE VEHICE WAS TAKEN TO A DEALER AND THEY ADVISED HER THAT THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER HAD NOT BEEN CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 14,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10419476August 15, 2011
ELECTRICAL SYSTEM:HORN
TL* THE CONTACT OWNS A 2008 HYUNDAI TUCSON. THE CONTACT STATED WHILE DRIVING 75 MPH THE CONTACT ATTEMPTED TO SOUND THE HORN TO AVOID A CRASH AND THE HORN DID NOT WORK. THE CONTACT STATED THE HORN WAS VERY HARD TO PUSH. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE HORN WORKED PERFECTLY FINE WHILE THE VEHICLE WAS INSPECTED BY THE DEALER. THE CONTACT WAS CONCERNED THAT THE AIR BAG WOULD NOT DEPLOY DUE TO THE HORN MALFUNCTIONING IF A CRASH OCCURRED. THE DEALER STATED IF THE AIR BAG MALFUNCTIONED A LIGHT WOULD FLASH ON THE INSTRUMENT PANEL; HOWEVER, IT WAS CURRENTLY WORKING. THE FAILURE MILEAGE WAS 18,199.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10370372December 13, 2010
SEAT BELTS
TL*THE CONTACT OWNS A 2008 HYUNDAI TUCSON. WHILE THE VEHICLE WAS BEING PARKED, THE CONTACT NOTICED THAT THE DRIVER SIDE SEAT BELT DID NOT HOLD HER SECURELY; THE SEAT BELT LATCHED HER IN BUT DID NOT HOLD HER UPPER BODY CORRECTLY AND TIGHTEN. THE VEHICLE HAD NOT BEEN TAKEN TO AN AUTHORIZED DEALER OR REPAIRED. THE MANUFACTURER HAD NOT BEEN NOTIFIED. THE FAILURE MILEAGE WAS 1,580 AND THE CURRENT MILEAGE WAS APPROXIMATELY 1,600
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10356565September 20, 2010
ELECTRICAL SYSTEM:HORN, ELECTRICAL SYSTEM
HORN DOESN'T ALWAYS WORK. MAY STOP WORKING FOR A FEW MINUTES UP TO A FEW DAYS AND THEN IT WORKS AGAIN. TOOK IT TO THE DEALER AND IT WASN'T WORKING ON MY DRIVE THERE. OF COURSE WHEN IT WAS BEING SERVICED THE HORN WORKED. THE HORN WORKED FOR ANOTHER TWO DAYS AND STOPPED WORKING AGAIN FOR ONE FULL DAY AFTER WHICH TIME IT STARTED TO WORK AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10330419May 14, 2010
SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL (ESC)
TL* THE CONTACT OWNS A 2008 HYUNDAI TUSCON. WHILE DRIVING AT 15 MPH, THE ELECTRONIC STABILITY CONTROL (ESC) LIGHT ILLUMINATED ON THE INSTRUMENTAL PANEL AND THE STABILITY CONTROL ACTIVATED. SHE ATTEMPTED TO DEACTIVATE THE ESC BUT TO NO AVAIL. SHE ATTEMPTED TO DEPRESS THE BRAKES BUT THE BRAKE PEDAL FELL INTO THE FLOORBOARD AND WOULD NOT ENGAGE. SHE WAS ABLE TO BRING THE VEHICLE TO A STOP WITHOUT INCIDENT. THE VEHICLE HAD NOT YET BEEN TO THE DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE FAILURE AND CURRENT MILEAGES WERE 16,100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10322340March 26, 2010
VISIBILITY
ON 3/23/2010 WHILE DRIVING MY 2008 HYUNDAI TUCSON (MILEAGE 17372 )ON A RAINY DAY, MY FRONT WIPERS STOPPED IN THE 1:00 POSITION (APPROX) RESTRICTING MY VISUAL SIGHT OF OTHER VEHICLES AND OBJECTS ON THE ROAD. I WAS DRIVING ON A HIGH TRAFFIC ROAD THRU TOWN. I WAS TERRIFIED SINCE I COULD NOT JUST STOP THE CAR AND HAD TO DRIVE APPROX 100' WITH POOR VISIBILITY. I CALLED THE DEALERSHIP TO REPORT THE INCIDENT & TO GET SERVICE. THE TECHNICIAN TOLD ME IT WAS A SAFETY HAZARD DRIVING WITH NO WIPERS AND TO GET IT IN. I EXPLAINED THAT I LIVED 50 MINUTES AWAY AND HAD TO WAIT FOR THE WEATHER TO CLEAR BEFORE ATTEMPTING THE DRIVE. ON 3/25/10 I DROVE MY TUCSON TO THE DEALERSHIP WHERE I WAS TOLD I WOULD BE CHARGED 47.50 FOR THE REPAIR IF IT ENDED UP BEING A NUT, DUE TO THE WARRANTY NOT COVERING IT. I STATED THAT THE VEHICLE WAS NEW, IT WAS A SAFETY HAZARD & THAT I REFUSED TO PAY SUCH A CHARGE. I TOLD THE TECH THAT IF I WAS CHARGED I WOULD FOLLOW THRU WITH THE PROPER CHANNELS TO COMPLAIN ABOUT SUCH CHARGE. AFTER SERVICING MY TUCSON I WAS TOLD THAT THEY FOUND THE WIPERS LOOSE AT THE MOTOR AND THEY FOUND THE NUT OFF LINKAGE. THEY REPLACED NUT, TESTED THE TUCSON AND SAID THE VEHICLE WAS DONE. THE GENTLEMEN TOLD ME THIS NUT BECOME LOOSE DUE TO SNOW/ICE BEING ON MY WINDSHIELD & TRYING TO USE THE WIPERS. HE STATED THAT THEY MANUFACTURE IT THIS WAY SO YOU DONT BLOW THE WIPER MOTOR. SO MUST BE YOU CANT DRIVE WHEN ITS SNOWING OR SLEETING OUT EITHER SINCE THIS COULD CAUSE THE NUT TO BECOME LOOSE ON THE WIPER TRANSMISSION?... THIS MAKES NO SENSE TO ME! IT WAS RAINING OUT. NEEDLESS TO SAY THE TECHNICIAN SAID HE GOT IT COVERED UNDER WARRANTY. SO NO CHARGE....
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10321508March 23, 2010
ENGINE AND ENGINE COOLING, VEHICLE SPEED CONTROL
ASSISTANT SERVICE MANAGER, I HAVE A 2008 HYUNDAI TUSCON, PURCHASED AT FITZGERALD'S, WHICH YOU HAVE SERVICED IN THE PAST. YESTERDAY (3/21/10) WHEN ON A SHORT ROAD TRIP I STOPPED FOR GAS. ON STARTING, THE ENGINE ACCELERATED ON ITS OWN (WITHOUT ACCELERATOR PRESSURE) TO AN IDLE RPM OF 5000 WHILE IN "PARK". IT DID THIS REPEATEDLY. I WAS ABLE TO PUT IT IN GEAR ONLY BY SHIFTING IT RAPIDLY INTO DRIVE IMMEDIATELY AFTER STARTING, BEFORE THE ENGINE RPM INCREASED DRAMATICALLY. THE CAR WOULD THEN MAINTAIN A ROAD SPEED OF AROUND 60 MPH ON ITS OWN WITHOUT ACCELERATOR PRESSURE IF THE BRAKES WERE NOT APPLIED. THANKFULLY, THE BRAKES WOULD SLOW THE CAR, BUT AT A STOP (WHILE IN DRIVE) THE ENGINE WOULD IDLE AT 2000 RPM REQUIRING MARKED BRAKE PRESSURE TO KEEP IT FROM ACCELERATING FORWARD. IF PLACED IN NEUTRAL THE ENGINE WOULD ACCELERATE TO AROUND 5000 RPM. IT DID THIS CONTINUOUSLY AND REPEATEDLY OVER A 6 HOUR PERIOD OF TIME. THIS AM (THE FOLLOWING MORNING) THE CAR FUNCTIONED NORMALLY! I AM IN SYRACUSE FOR THE NEXT 2 WEEKS AND WOULD PREFER TO HAVE THE CAR SERVICED IN THE DC AREA, IF IT CONTINUES TO FUNCTION SATISFACTORY IN THE INTERIM. OBVIOUSLY, THIS SITUATION IS DANGEROUS AND RINGS OF THE TOYOTA FIASCO. I CALLED HYUNDAI MOTOR CONSUMER ASSISTANCE (800-633-5151) TO REGISTER THE CONCERN, BUT WAS PLACED ON HOLD INTERMINABLY AND NEVER GOT THROUGH. I WILL FORWARD THIS E-MAIL TO THEM VIA LAND MAIL AS WELL AS TO THE NATIONAL SAFETY TRANSPORTATION BOARD. PLEASE REGISTER THIS CONCERN IN YOUR RECORDS. I PLAN TO BRING IT IN FOR SERVICE WHEN I RETURN TO MARYLAND. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10311922February 18, 2010
SERVICE BRAKES, HYDRAULIC
DRIVING IN HEAVY SNOW IN DECEMBER 2009 AND TWICE IN JANUARY 2010. I APPLIED THE BRAKES. THE ANTI LOCK BRAKE SYSTEM WILL NOT STOP THE CAR WITHIN 20 TO 30 FEET OF THE CAR AHEAD. I HAVE TO DIVERT OFF ROAD TO AVOID REAR ENDING THE CAR IN FRONT OF ME. REPORTED THE PROBLEM AND INCIDENTS TO THE DEALERSHIP. THE CAR WAS TEST DRIVEN ON DRY PAVEMENT. I WAS TOLD THERE WAS NO PROBLEM THE ANTI LOCK BRAKE SYSTEM IS PERFORMING FINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10277003July 16, 2009
SUSPENSION:FRONT
UPON REACHING A SPEED OF 65 AND HIGHER, THE STEERING WHEEL BEGINS TO SHAKE AS THOUGH THE TIRES ARE UNBALANCED. 4 SETS OF TIRES HAVE BEEN BALANCED AND INSTALLED, AND THE ORIGINAL TIRES WERE BALANCED SEVERAL TIMES AS WELL. TIRES FROM A DIFFERENT CAR WERE INSTALLED, TO NO AVAIL. HYUNDAI TECHNICIANS TO DATE ARE UNABLE TO PROVIDE A REPAIR FOR THIS DEFECT. 2008 TUCSON LIMITED. NEW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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