Hyundai Tucson Complaints (2022)

509 consumer complaints on file.

#11542651September 5, 2023
VEHICLE SPEED CONTROL, FUEL/PROPULSION SYSTEM, POWER TRAIN
On 9/3/23, driver was waiting at a stop sign to turn left. When driver accelerated into the highway, there was no power and the vehicle would only go 5-10 mph. Warning lights came on to check the hybrid system with the HEV indicator light. Driver pulled over. Restarted car and engine was stuttering. Was able to drive a few miles to a safer location. Started car on 9/4/23, again it had a rough start. Driver waited until the vehicle sounded normal. The vehicle immediately lost power and could not accelerate when on the main road. Called Hyundai and they were unconcerned. We are in remote Alaska, 250 miles from a dealership. Because it happened on a holiday weekend, we have been unable to contact the service department yet. Vehicle is available to be inspected. Safety is a huge risk because the car suddenly stops propelling forward. I'm afraid we will get rear-ended because of the sudden loss of power. It is a danger to ourselves and others. I'm also concerned that we will be stranded because the car has to be stopped when this occurs. We were supposed to be enjoying a trip for a week, and now we don't trust the vehicle and will likely need to go home early and lose hotel costs. This issue will wind up killing someone because there are reports that these Hyundais are stopping in the middle of the highway. Please hold Hyundai accountable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11542400September 3, 2023
ENGINE
Engine light is on at 6,000 miles,they fixed but on again a month after repair.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11541137August 28, 2023
FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: RADAR, ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
The contact owns a 2022 Hyundai Tucson. The contact stated that on several occasions while driving at various speeds, the rough road ahead message was displayed instead of the tachometer. Additionally, the contact stated that there was constant beeping coming from the instrument panel. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 11,600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540267August 23, 2023
ENGINE, POWER TRAIN
The affected part is the engine and/or power train, the engine light constantly stays on. The acceleration decreases and unable to drive over 40 mph. These parts were inspected by two different car mechanics at Hyundai Car dealerships, Alexandria, VA (April May 2023) and Waldorf, MD, (June -July 2023) which they say was the gas cap. After getting a diagnostic the reading was P0 301. On August 22,2023 at 9:30am took the car to mechanical service at Hyundai In Waldorf, MD they concluded it was the gas cap, again, today the engine is on again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11539537August 19, 2023
SERVICE BRAKES, POWER TRAIN, FORWARD COLLISION AVOIDANCE: WARNINGS
Constantly having warning lights on, car jerking into other lanes, emergency braking randomly, brakes went to the floor and car propelled through an intersection
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11539508August 19, 2023
POWER TRAIN, ENGINE, FUEL/PROPULSION SYSTEM
Car intermittently will loose power (shortly after commencement of driving). This will remedy itself by shutting off engine and restarting. This has happened 4 or 5 times within the fist 3,000 miles. This is a vehicle and traffic SAFETY issue that could cause lives!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11539110August 17, 2023
POWER TRAIN, VEHICLE SPEED CONTROL, FUEL/PROPULSION SYSTEM
The car shook and then lights and alarms went off indicating something went wrong with the hybrid system. The car stopped accelerating, would shake, and then accelerated no more than 10 mph. It was absolutely crazy! Luckily, the highway that I was traveling on was not a busy one at the time because all I thought was this could have been a major accident if on a fast moving freeway. I managed to pull over and started reading online about this issue occurring with other customers who purchased the same or similar vehicle. So, I found a post and had shut the car off for 5 minutes, then restart and sit for 10 minutes, and then the car should work. It did! However, during the time of waiting I did reach out to the dealership and they said if the car is working there is nothing they could do. So, I assumed it was safe to use travel to work for a meeting and set up my classroom for the start of the new school year. On my way home from school, the issue happened again. I immediately contacted the dealership and was able to get the car to them. They started running diagnostic tests and currently have the vehicle on hand. However, I don't really feel safe now with this car given the circumstances. What if this should happen again? What if this happens to me or someone else who is traveling on a busy highway and it causes injury or even death to an accident. The engine light came on, battery light flickered on and off, the car shook, the car's HEV system warning was going off, etc. Please help and look into this matter. I do not have any documentation of repair as the car currently sits at the dealership, but I was so upset thinking about what could have happened and felt the need to report the issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11538582August 15, 2023
ELECTRICAL SYSTEM
Sound stopped working. No warning just stopped no alarms/alerts. First time was August 14th, 2023 less than 5000 miles. Looked up seems problem has been acknowledged but no recall. Had to reset battery for system to rest. Fuse is problematic per reports. Must happen 3 times for dealer to replace.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11537793August 10, 2023
POWER TRAIN, ENGINE, FUEL/PROPULSION SYSTEM
-There are 3 problems. The 1st and most dangerous, is a combo of the engine, transmission, and fuel system. The 2nd is malfunctioning sensors. The 3rd is water leaking in under my glove box onto the floor mat. The car upon 3 different occasions has stopped accelerating in the middle of traffic. 1st: the car would not go past 30mph and it stuttered/ shook. I parked and turned the car off, but 5 minutes later it reset and ran "normal". The 2nd time in Dec 2022, I was on Annapolis Rd.(Maryland) at about 10pm while alone. It would not accelerate past 35mph, the check engine light came on, and the engine/transmission started shaking and stuttering. I was almost rear ended so I pulled over. The next day when I called the dealership, the car had once again reset itself. The dealer brushed me off, said the cars are so computerized that if they couldn't replicate it they couldn't fix it and said they were backed up on appointments. The 3rd time, the car stopped accelerating on the beltway as I was taking my exit home, almost got rear ended, as I was pulling off the exit and trying to pull over the car started producing white smoke and the smell of gas, the engine control system (1st time of these 3 instances) alerted to shut the car down. The gear shift would not work properly while trying to shut it off. It massively leaked gas out of the vehicle and into the oil/ oil filter. While broken down, multiple cars almost ran into it as it had shut down after a major intersection. The car almost exploded/ caught fire. It was towed to an autobody shop to be inspected as I did not trust the dealership. No repairs were made. Only an oil change and new oil filter. There was a random misfire code. But ran normally once reset. There was no damage that he inspected and called it a Lemon. The dealer has the car, and has yet to diagnose it or give me a loaner. All regular maintenance performed and all system checks have come back normal up to this point.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11537705August 10, 2023
POWER TRAIN, ENGINE, FUEL/PROPULSION SYSTEM
This Tucson Limited has 3500 miles on it from purchase last September - 2022. Less than 1/2 mile from home and accelerating to about 35mph the engine lost power where speed reduced to about 20mph, acted like air intake was being choked. Did not see any caution lights on the dash. I coasted for 30 feet - luckily the street had no traffic - and the engine began to operate normally. I continued traveling about 2 miles and it happened again but briefly - still on town roads, continued driving and it happened once again climbing a hill. Made it part way up and power came back. Continued driving to destination another 2 miles, parked the car for about 45 minutes, came back, car started normally, drove home without incident. If this occurred on a busy road or highway I'm sure the trip would have ended in an accident. I believe this is a dangerous fault. Car is in for service now and they say the ECU was updated. Hope that corrected the problem as my wife refuses to drive it without some confidence level improvement.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11537616August 10, 2023
ENGINE
The contact owns a 2022 Hyundai Tucson. The contact stated while driving at an undisclosed speed, the vehicle stalled. Additionally, an unknown warning light was illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 12,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11537212August 8, 2023
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
05/11/2023 Driving on Highway (Work Zone) Dash Flashed Hybrid System Failure - I was in the fast lane with Tractor trailer in front ,behind ,and alongside me - Gas pedal stopped working at that point nothing worked - managed to coast to the shoulder (could have been killed) Had it towed to Hyundai - They checked the computer and said nothing was wrong . that means if we were killed - Hyundai would be off the hook and they would say human error because they said no faults were stored and the codes were clear
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11537302August 8, 2023
ENGINE, UNKNOWN OR OTHER, LANE DEPARTURE: BLIND SPOT DETECTION
I got this message on the car screen: check hybrid system!! Last Sunday I was driving when I lost all acceleration and this warning came up and told me to pull over safely
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11536516August 4, 2023
VISIBILITY/WIPER
The front windshield starting cracking from the bottom left corner ( driver's side) upto the middle of the windshield and continuing to the right going upward. There is no visible signs of and rock damage. Also the wipers blades (when turned on wiping) don't cover the windshield completely. It leaves open s o aces when in the wiping mode. This is a brand new car we bought. This is unacceptable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11536256August 3, 2023
FUEL/PROPULSION SYSTEM, ENGINE, VEHICLE SPEED CONTROL
I have a 2022 Hyundai Tucson with about 15k miles on it. I have had it serviced twice for oil changes and the recommended manufacture recommended maintenance. However, I have noticed a SIGNIFICANT loss in power upon acceleration with this vehicle. My new car drives very rough and this is a safety issue due to the fact when entering the interstate, the car will not increase speed as requested putting myself and others on the road in danger. Additionally, simple maneuvers like turning into cross traffic are of concern because the vehicle doesn't respond to acceleration when accelerating from 0mph as well as in stop and go traffic. There are no engine lights or codes that I can visibly notice but even in sport mode the acceleration of the vehicle is not responsive. This is a KNOWN issue at Hyundai as one local dealership offered me a service visit 6 months out because they are so overbooked with these issues. A quick Google search also brought up numerous owners experiencing similar and and escalated issues to include complete engine failure and vehicle overheating. This vehicle needs to be recalled immediately! I experience this loss of power EVERY SINGLE TIME I DRIVE and I don't feel safe driving my new car anymore. I have mentioned this to my dealership and they are going to take a look at it today. Occasionally, the car will also indicate to me that I should keep my hands on the steering wheel when I typically drive with BOTH hands on the steering wheel.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11536095August 2, 2023
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
I have noticed this only happens on very cold days and it has Happened 7 times now. The car will be driving along and suddenly lose all power to the point you cannot accelerate above 15 MPH even if you floor the gas pedal. While this happens the Battery indicator will drop to 0 and then a Message Check Hybrid System pops up. Once the car comes to a complete stop the parking brake will automatically engage and will not release. If you shut the car off and turn it back on, A message please wait while battery charges is on the display and will not disengage the parking brake until the battery charges up to about 35-40% . The dealer has looked at the car 4 times and found nothing as no codes ever registered. I even opened a case direct with Hyundai Consumer affairs and they can not seem to find anything wrong with the car nor do they think it is an Issue. I find this to be extremely unsafe for a vehicle to randomly lose power and refuse to come out of park regardless of where on the road you happen to be when this occurs. It has not happened since the temperatures have been above freezing, but with winter a few months away. I completely fear for my safety.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11535575July 31, 2023
ELECTRICAL SYSTEM
My signals completely stopped working. Cameras are not showing from either side mirror either. Tried turning off and turning on the car and it still does not come back on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11535232July 29, 2023
ENGINE
An engine alert go off to Refill Inverter Coolant. However, Coolant was full. When temp Gets hot 93+ seems to trigger alert. There is a technical service bulletin Hyundia issued “22-HC-002H“ REFILL INVERTER COOLANT WARNING LIGHT ON. TSB says to flush system. About 100 people posted on this issue. Post mention two types of coolant used a pink in newer models and blue in older 2022 models. Some mentioned replacing coolant pump. Apparently known issue and not appropriately addressed by Hyundai and Kia also has this issue, same engine platforms in both.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11535207July 29, 2023
ENGINE
Check Engine Light comes on randomly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11533488July 20, 2023
UNKNOWN OR OTHER
Unknown
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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