Hyundai Tucson Complaints (2022)

509 consumer complaints on file.

#11555720November 17, 2023
UNKNOWN OR OTHER
I was driving & my sunroof shattered. My sunroof was closed but it completely broke. It sounded like a loud bang, or gun shot. When I pulled over, I realized it was the sunroof.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11555522November 16, 2023
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Driving interstate right lane cruise control set at 73 mph. Car in front of me proceeded to leave lane to the left in order to pass 18 wheeler in front of it. Noticed my car felt different at that time and looked at dashboard to see cruise control now set to 110 mph and speed almost 90 mph. Documented with photo. Disabled cruise with breaking. Shared this on Tucson forums Reddit and Hyundai Forums with confirmation that this has and is happening.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11555220November 15, 2023
FUEL/PROPULSION SYSTEM
•What component or system failed or malfunctioned, and is it available for inspection upon request? High Pressure Pump Assembly. Yes, it is available for inspection upon request. •How was your safety or the safety of others put at risk? Car lost ability to accelerate and stalled while driving on freeway with heavy traffic. •Has the problem been reproduced or confirmed by a dealer or independent service center? Yes •Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No •Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? There were no warning messages. The car didn’t seem to smoothly respond to pressing the accelerator, but the issue resolved until it didn’t.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11555191November 15, 2023
UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: WARNINGS
The collision avoidance system has been going off randomly when there are no cars around, and also in the middle of traffic when I am more than two car lengths away from other cars; when I am on the highway driving fast and when I am on side streets driving slow, and even in my driveway. Additionally, some of the times that the warning system flashes and sounds off the car brakes and stops in the middle of the road. There is no pattern for when the incidents occur not are there any adverse road conditions. Roads here are flat and this has occurred during periods of no rain. Safety of myself my passengers and other driver is at risk due to the vehicle stopping for no reason. I took the car to the dealer, and they could not duplicate the problem and did not find any issues when checking the diagnostics.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11554378November 9, 2023
ENGINE
I am writing to express my deep concerns regarding a series of ongoing safety issues with our HYUNDAI TUCSON 2022 (leased in 2022). We have encountered alarming problems that are affecting the safety and reliability of the vehicle. On July 29, 2023, my husband was driving the vehicle up a sharp incline when the car started shaking/jolting and abruptly shut off. This resulted in a highly dangerous situation as the car began to roll back. He was unable to restart the vehicle, and it had to be towed to the nearest Hyundai dealership. It took over a week for the dealership to address and rectify the issue...so we thought (see below). Also, please note that there was smoke coming out from the exhaust when the tow truck came. It looked like smoke from a flame inside. Fast forward to November 8, 2023, the vehicle was experiencing the same issue as before: continuous shaking/jolting, and the vehicle abruptly shut off once again... stalling in the middle of a highway. A police officer saw what happened and helped my husband relocate the vehicle to the shoulder of the highway to avoid oncoming traffic/collision. He waited with my husband as he kept trying to get the vehicle to turn on. After 30 min, he was able to get it back on. The "check engine" light was illuminated. My husband drove home while the car was still shaking/jolting. We plan to, once again, have it towed to the nearest Hyundai dealership today. We were told the issue had been "resolved" from the last time this happened in July. Clearly, it was not resolved and I feel this vehicle should be recalled. These recurring problems are deeply unsettling for a vehicle that is not even two years old. Given the repeated and unresolved safety issues with this vehicle, I am concerned for the safety of myself, my family, my unborn child as I am expecting and other road users. I would like to request your immediate attention and intervention to address these problems effectively.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11554376November 9, 2023
FUEL/PROPULSION SYSTEM
In the last 4 months my vehicle has had 2 bad fuel injectors. In both instances my check engine light came in while I was driving down the road. The vehicle shuttered and could not accelerate. Luckily both times J was close to home and was able to turn around. This came with no warning. Both times, I had previously driven the car that day with no issues. When I went out for another trip, the vehicle then had an issue. I am concerned the fuel injectors for this vehicle/model may have a defect of some kind, as I have lost two in a very short amount of time. If this happened in a congested area or highway it could absolutely present a safety issue. The first incident occurred when the vehicle had about 59,000 miles on it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11554159November 8, 2023
UNKNOWN OR OTHER
The audio suddenly stopped working (no warnings). This happened 3 times within the last few weeks. Dealer have fixed it each time (i.e. audio is back). Without audio important safety audio warning is not working. Dealer told us Hyundai won't fix it because it will cost over $3000 to replace the amplifier.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11553470November 3, 2023
UNKNOWN OR OTHER
I was sitting in a drive thru lane with automatic hold on tap the gas to move forward and vehicle shot forward into the vehicle ahead of me doing a lot of damage
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11552762October 30, 2023
ENGINE, POWER TRAIN
Car lost ability to accelerate and was shuddering for the second time. My personal code reader pulls up codes P0191 and P0303. Engine misfire. Second time since June28,2023. Bought the Hyundai Tucson brand new in December of 2021. First time car lost acceleration and was shuddering on the interstate with my toddler son and pregnant wife stranded. The second time was tonight, October 30th, 2023. I was in the car with my still pregnant wife and toddler son.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551050October 20, 2023
POWER TRAIN
On 10/17/23 I was driving about 55 MPH up a hill when the vehicle began to decelerate rapidly and would not accelerate. The vehicle was shaking and jerking and would not go over 34 MPH. I was fortunately in the right lane and was able to make a right turn into a long merge lane. I turned off the car and tried to start again, and it began shaking uncontrollably while making a strangled noise. I pressed on the gas and smoke began to exit the exhaust. I turned the vehicle off again. I waited about another 5 minutes to try to start the vehicle and was met with the same scenario as above. This time, all the lights on the dashboard turned on; car battery, engine, oil, etc. The brake pedal was also locked up, unable to depress to put the car in neutral. Had the car towed to the dealership and the service advisor indicated it was most likely the fuel injector. He started the vehicle and the same strangled sound and shaking started. The cabin quickly filled with the smell of gasoline. The service advisor stated that it would take maybe a week or more before the vehicle could even be seen as all service centers in the area were understaffed and backed up. No rental/loaner car is allowed to be issued until the car is diagnosed by the technicians. Earlier in the day, the Bluelink app was not functional to remotely start the vehicle. Attempted to remote start the vehicle from two devices, no success. Called Bluelink and the rep had me delete and redownload the app, reset the system in the car by pressing the small reset button, and even tried to send a remote start request from her end and was unsuccessful. She stated a ticket for further assistance is needed. On 10/19/23, the Bluelink app notified me of an issue in the car: DTC P030200 POWERTRAIN. I have read other reports of this occurring in this vehicle. Huge safety issue, especially when on highways. Still waiting on Hyundai to service the call. I hope all fuel injectors are replaced instead of one.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11549692October 12, 2023
ENGINE, FUEL/PROPULSION SYSTEM
While driving vehicle, car lost power and show down on highway. Car would not start. Eventually started and sputtered white smoke and the smell of fuel. Car would only go 2 miles and hour. Took to dealership and they said it was the fuel injector pump. No recall has been issued even though several other Hyundai and Genesis i models have recalls for same issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548930October 8, 2023
FUEL/PROPULSION SYSTEM
Driving on hwy 24 about 6 weeks ago car started missing badly. Engine light came on had to pull off hwy almost got rear ended. Waited for roadside assistance over 2 hours was 110 degrees outside. Called Hyandai road side assistance they said another 2 hours. We called dealer they said to just try driving it to dealer. They had car 2 weeks finally figured out had bad fuel injector car had 22000 miles. We got car back still didn't run right. Three weeks later same thing happened they had for one week different fuel injector bad. This time broke down with grandkids in car. There is service bulletin for the problem. Very unhappy care very unsafe to drive.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11547983October 3, 2023
ENGINE
The contact owns a 2022 Hyundai Tucson Hybrid. The contact stated while driving approximately 45 MPH, the vehicle independently decelerated to 20 MPH with the RPMs falling and the vehicle almost stalling. There was no warning light illuminated. The contact stated that the vehicle failed to exceed 20 MPH. The contact pulled over to the side of the roadway, turned off the vehicle, and waited for approximately 5 minutes. The vehicle was restarted and operated normally. The vehicle was taken to the dealer however, the cause of the failure could not be determined. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 25,714.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11547593October 1, 2023
ENGINE, POWER TRAIN
1) Transmission: while driving car jerks. when I’m accelerating from a stop sign or stop light the wheels kind of feel like they’re spinning/shaking and driving over gravel when I accelerate, before it actually starts and shifts gears. Car accelerating but not moving. 2) Not safe. Almost hit other cars around and people. 3) Dealer confirmed and replacing with new transmission. 4) No warning signs
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11546812September 27, 2023
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
While driving the check engine light comes on and the car loses power and starts running very ruff and almost stalls at times. This is the second time this has happen in 3 months, last time they replaced a fuel injector. I look up the problem and it seams to be common problem with the 2022 Hyundai Tucson.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11545291September 18, 2023
POWER TRAIN
System failure: Powertrain/transmission. Safety: Driver is stranded without vehicle four hours from home. Driver and passenger could have been rear-ended when vehicle stalled and slowed. Confirmed and Inspected: Vehicle was towed at Hyundai's expense to local dealership but cannot be examined for 9 days. Warning: Engine light came on and vehicle was immediately parked. Symptoms: The 2022 Hyundai Tucson was purchased new on April 14, 2022, and has only 13,800 miles on it. Early in September 2023 when accelerating, the tachometer went way too high; and the vehicle stalled like it was in neutral. Four times on September 15, 2023, at 60 MPH, the vehicle jerked like it was going over rough pavement and fish tailed in the rear end. On September 16, 2023, at 60 MPH, the vehicle again acted like it was on rough pavement. When slowed for in-town traffic a few minutes later, the vehicle began jerking and shuddering constantly at around 30 MPH and would go no faster. The vehicle was barely able to go up a small incline, and the engine light came on. The vehicle was parked immediately. Today, September 18, 2023, Hyundai Customer Care towed the vehicle, at its expense, to the closest Hyundai dealer four hours away from where the driver lives. The local dealership cannot look at the vehicle until September 25, 2023, at 2:30 PM. The dealership where the vehicle was purchased refused to tow the vehicle at its expense and would only say "We can't do anything until we look at it." The dealer stated the vehicle has a misfiring cylinder caused by a No. 4 fuel injector. The fuel injector has been ordered, but the vehicle is still at the dealership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11545099September 18, 2023
POWER TRAIN, ENGINE
July.2023: Check Engine Light On ; It came as we were driving on the highway. Acceleration was sluggish due to this issue. Error code indicated that 1 of the 4 engine had issues. Escalated the issue to Hyundai Customer Service. Issue was resolved during first week of Aug.2023. Sept.2023 We were driving on the highway and Check Engine Light came once again. It was late at night. The acceleration was sluggish and managed to drive to a nearby hotel. Contacted Hyundai Customer Service. 2 out of 4 cylinder had issues (replace rotor, wiring etc.,). Dropped the car in a Hyundai dealership (Urbana, IL). Rented a rental car to drive back to MI. Given the recurring cylinder issue, Hyundai Customer Service is NOT willing to accept the issue with Engine. 2 out of 4 cylinders had issue. Remaining 2 cylinders may have similar issue. Given the issue, quality of 2022 Hyundai Tucson Engine design and build quality is a MAJOR issue and RISK for customers. Should you be driving in a freeway, acceleration will be sluggish and can cause major accidents.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544086September 12, 2023
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
Since I received my car, within a few couple of months I have noticed that the car would jump forward when changing the RPMs/gears. When I had brought it in for an oil change, I had mentioned it to the service tech and they told me they would run a diagnostic to see if anything would pop up but the likelihood hood it wouldn't show anything. The second time I mentioned it again while I was driving, the car would accelerate faster than normal as though it was on Sports Mode even though it wasn't, and then the car/engine would jump or make the car lunge forward as it was slowing down. They said they would look into it again but nothing was found. a few months later I was driving home on the freeway when my car jumped again, the engine turned off and I was in the middle of the freeway not being able to accelerate but take the speed I was going to move over to the emergency side in order not to get hit by another car. I got it towed into the dealership, they said they would get back to me after a few days and once they found out what happened, they had my car for about 2 weeks. They also wanted me to pay for a fuel system flush and returned the car to me on empty gas which was full when I brought it in. The back passenger window wasn't working either and I had brought that up to their attention saying if I were to bring it back in I would need to pay for a diagnostic to get it fixed. I was upset and brought it into another dealership to get fixed and mentioned again about the car jumping and afraid that I would be left on the side of the road or the engine would turn off again. They couldn't do anything without an engine light to be turned on. I'm afraid of driving my car but why am I paying for something that the dealership cannot fix or know that whatever they did wasn't fixing the problem? I have brought in my car time and time again to get seen or fixed before the major issue happened and now electrical parts of the car are faulty with things turning off randomly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544005September 12, 2023
ENGINE, POWER TRAIN, UNKNOWN OR OTHER
When I’m at a dead stop, and start to drive off, there is a jerking at around 13 miles per hour. I believe it is when it is shifting from first into second gear. It happens often, but not all the time. This happened when I first bought my car, and I was told that the car has to get to know me. I thought this was true, because it seemed to have stopped at some point for a while. Now it is doing it again, but more dramatically. The jerking is very obvious. Also there have been about 5 times when the car revs by itself when I am in the 40’s. I am not pressing heaving on the gas, I am just driving, and it sounds like it slipped out of gear for a second and the car is revving, and then it just goes back to normal.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11543667September 10, 2023
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
Vehicle would not accelerate leaving driveway. Was bucking as I went down the street. At end of street when I tried to turn off it stopped as I accelerated and I was almost rear ended. I pulled over there were no warning lights on at all. I pulled out as I wanted to turn around and go home and it would not accelerate again. I was able to make it home. I looked up problem on line and it seems like I am not alone. As it is Sunday going to call dealer tomorrow but not expecting them to take it in soon as most appointments take over 1 month to get. I am very scared to drive my car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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