Hyundai Tucson Complaints (2022)

509 consumer complaints on file.

#11574169February 27, 2024
ENGINE, FORWARD COLLISION AVOIDANCE: WARNINGS, UNKNOWN OR OTHER
In December, while parking in garage, the vehicle suddenly accelerated causing considerable property damage Yesterday, Feb 26,2024 this happened again while parking. The car suddenly accelerated while parking, jumping over the parking curb and into the corner of a building causing major damage to the vehicle. No airbag deployment or forward collision warning in either case
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11573949February 26, 2024
POWER TRAIN, FUEL/PROPULSION SYSTEM
New 2022 tucson limited power train stalled, would not accelerate randomly while on the highway in NJ on [XXX]. Had to get to side of the road and put hazards on as was unable to accelerate past 40mph in a 65mph zone. Once turning off the car, the electrical systems reset. It was crazy i only had the car for 200miles. Thank God it was a leased car. Flash forward it occurred twice before hitting 1k miles. Took it to get serviced and service department had no idea and said nothing was found to be the cause after the second time it stalled. Other incident was around 20k miles gas lock latch broke somehow and couldn't open gas tank to put gas in car. Went to 3 dealerships, 2 couldn't see me without an appointment. Had to get it snapped off then come back to get car serviced which took 2 additional hrs. Unreliable. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11572165February 15, 2024
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Turn signals are not working.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11571256February 10, 2024
UNKNOWN OR OTHER, VISIBILITY:SUN/MOON ROOF ASSEMBLY
On a clear day in December 2023 the sunroof on my 2022 Hyundai Tucson Hybrid 4d 4wd exploded. There was an incredibly loud bang while driving along Hwy [XXX] outside Wausau, Wisconsin. I had the inside of the sunshade closed. I pulled over at the next exit. It was a beautiful clear day. I drove back to town to the dealer I purchased the vehicle from. They said they had never heard of this happening. Our insurance agent told my husband she had dealt with the same issue 3 weeks earlier. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11570496February 7, 2024
EXTERIOR LIGHTING, FORWARD COLLISION AVOIDANCE: WARNINGS
Driving at night when it snows is unsafe. The forward collision warning sensor is covered with snow within minutes and so are the headlights. They are placed in the front bumper and covered with snow because by their design they are not flush with the bumper. They are sitting deep within the bumper which creates a trap for snow and slush. I hade to stop every few minutes to clean the headlights from snow because they were covered and I couldn’t see anything in front. It’s a design flaw.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11570523February 7, 2024
STRUCTURE:BODY
I was driving at highway speed on the interstate and first heard a loud pop that sounded like something striking the windshield. Just a few minutes later, the sunroof shattered and sent glass fragments raining down on both me and my passenger.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11568825January 30, 2024
ENGINE, POWER TRAIN
This is the third time I had issues with my 2022 Hyundai Tucson losing power, being unable to accelerate, and/or completely losing power and stopping. I already created an NHSTA report/complaint when the first incident occurred 11 months ago (NHTSA ID Number: 11507213). Since then, the issue occurred twice (has 33,000 miles & always maintained). I am a professional female in [XXX] . The 2nd time was at night [XXX]; I was on my way to a program for work, car decelerated. I could navigate, with great distress and frustration to a side street where the car shut off completely. I contacted my husband, my supervisor (who delayed the program start for a few minutes, then began without me), Hyundai Blue Link and AAA. My supervisor sent someone to pick me up so I could be present at the program and make my presentation. A colleague returned me to my failed vehicle. I called AAA for an update on the tow, which I was told would not be for another several hours after midnight. My colleague drove me home (16.5 miles one way: my husband was even further away) as I would have again been alone in my vehicle at night (without heat). This third time (Jan 2024), I used the climate start for at least 12 minutes before driving. The car never gained acceleration above 19 mph, occurring immediately. I thought it was just a cold engine that would dissipate as I drove, but it didn't. Since I could not get the engine to accelerate, I could not get heat. It was as though the engine was draining all the functions of the vehicle. There were no cars in front of me, but several drivers behind me were very angry; amazingly, no accident occurred. Finally drove to dealer, called Uber, and was late to work again! Purchased my Tucson after engine issues with my Hyundai Sante Fe. Both purchased new with many extended warranties, assuming I'd have a safe and reliable vehicle. Car still at dealer (10 days). Is Hyundai ignoring safety and significant hazards over sales and profits? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FO
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11564616January 10, 2024
TIRES, TIRES:TREAD/BELT
Nexen Rodian GTX 235-65-R17 DOT 1UA9Y BMER 2822; 1UA9Y AACL 2822; 1UA9Y BAKL 2822; 1UA9Y I purchased a new 2022 Hyundai Tucson Hybrid Blue on October 29, 2022. I bought it right off the truck, no miles on it. Since owning this, I've completed all set maintenance, as required and recommended, including tire rotations (maintenance records attached). I just went over 24K miles, and at my 24K mile service, the Hyundai dealer told me I needed new tires. Tires that don't even last 25K miles can be very dangerous and this quality is unacceptable. Tires are available to be inspected. Safety was put at risk by having tires that deteriorated so quickly that I could have an accident without realizing I was even at risk. I've never had a need to check my tread depth at 24k miles before. Especially coming into winter, this could've caused a serious accident. Tires were inspected by dealer and routine service inspection. No warning of this prior to being told at the dealer. I contacted Nexen about a warranty and was told they don't warrant those tires for a specific mileage. They special lower quality and mileage tires are sold to the car manufactures for new vehicles. If this is the case, then car dealers need to tell buyers this upfront or someone is going to have a serious accident not knowing their tires are shot when they've barely had the car a year. I believe Nexen's tire quality should be looked into and would like to submit a claim. It was on all four tires. I have supporting documentation for tire photos, maintenance records, and correspondence on my rejected claim that I can provide.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562484December 29, 2023
UNKNOWN OR OTHER
My panoramic sunroof shattered in the middle of expressway and nobody has been able to help two pieces of my sunroof of shattered and haven’t had this car for more than 6months and dealership won’t help my insurance won’t cover it it’s impossible and expensive to repair. How is it possible to have two accidents with just sunroof
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562160December 27, 2023
ENGINE
Case Synopsis: My ownership includes three Hyundai Hybrid vehicles: two 2020 Sonata Hybrids and one 2022 Tucson Hybrid. Each car has consistently manifested engineering defects, predominantly overheating, within a year of purchase. These persistent malfunctions have led to the vehicles being inoperable and beyond repair. As a result, we have endured financial setbacks from negative equity, costs of repairs, reduced value of the cars, and considerable inconvenience and safety hazards due to these ongoing overheating issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11561445December 22, 2023
VISIBILITY:SUN/MOON ROOF ASSEMBLY
The contact owns a 2022 Hyundai Tucson. The contact stated that while driving at an undisclosed speed, the sunroof glass fractured. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 32,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11561146December 20, 2023
FUEL/PROPULSION SYSTEM, ENGINE, FORWARD COLLISION AVOIDANCE: WARNINGS
Spring and Summer 2023: Multiple safety sensor malfunctions during highway rides pose a risk. The official dealership reset the system, but issues have persisted over the last few months. August 9, 2023: Sudden and intense shaking, poor driving performance. The vehicle was serviced at the official dealership (LITHIA Hyundai of New Port Richey #396). Replaced Parts: QQH Injector Assembly Fuel QQH Pipe-High Pressure Combustion Seal Ring K Bolt Gasket-Port Gasket-PCV FKM Washer-Injector Bracket x 2 September 25, 2023: Recurrence of shaking and jerking while driving on the highway. The vehicle was dropped off at the same official dealership. Replaced Parts: Spark Plugs Combustion Seal Ring QQH Pipe-High Pressure QQH Injector Assembly Fuel December 19th, 2023: The same issue appeared yesterday. The vehicle was dropped off for repair at the official dealership (LITHIA Hyundai of New Port Richey #396). Ongoing concerns and recurrent problems warrant further investigation and resolution. Dealership Information: LITHIA Hyundai of New Port Richey #396 Address: 3936 US Hwy 19, New Port Richey, FL 34652 Phone: (727) 203-7300
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11561088December 20, 2023
ENGINE, POWER TRAIN
While driving uphill, the car lost power, beginning to spurt and stalling. Then the car was not able to accelerate while car kept spurting and stopping. It was a dangerous situation as this happened while we were driving, in the middle of the road, while going uphill. Thankfully it was at night and there were no cars behind us but if there was we would have clashed into it. Towed the vehicle to the dealership and was informed that the same year TUCSON came in the night before with similar problems. It appears that there is a pattern to this safety concern. Please take action before someone gets hurt. Car shutting off like this while driving poses safety concerns for drivers and all the people around it. Even with fix, I don't feel safe driving unless I see actions taken by Hyundai to solve this apparent issue with powertrain/engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11560520December 17, 2023
ENGINE, ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
My wife was with my Aunt and driving at 70mph on PGBT highway and instant the check engine light come on and the car started smelling of burnt equipment and stalled. The cabin was filled with white smoke and the windows jammed as well. The car was stalled in the middle of the highway with traffic zooming past and severing to save us. This car put my family is a life threatening situation and I want that to be recorded. We use this vehicle for our family trips and it haunts me to think what it can do to my wife and kids. I have started a formal complaint with Hyundai corporate and the complaint number is [XXX]. Also the car is with Hyundai Dealership at Address: 1301 N Central Expy, McKinney, TX 75070 (469) 525-4300) and I am yet to receive a diagnosis from them on what actually happened to the vehicle. Cops were called at the scene but a formal police report was not given. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11558678December 5, 2023
ENGINE
System Failed: Shut off in traffic. Vehicle can be inspected upon request. Safety risk: Potential for collision. Input from Dealership: Dealerships error code/diagnostic code was P213800. Reset system and recharge battery. Warning lights came on at the same time as the car shut down. One month prior check engine light came on, but car was operating normally. Dealership ran diagnostic test which did not indicate any issues. The suggestion was to tighten the gas cap.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11558624December 5, 2023
POWER TRAIN
The contact owns a 2022 Hyundai Tucson. The contact stated while driving 40-50 MPH, the transmission was shifting hard, and was upshifting and downshifting independently. There was no warning light illuminated. The contact stated that the failure had recurred several times while driving. The vehicle was taken to the dealer, where it was test-driven, but the failure could not be duplicated. Additionally, the manufacturer sent a field technician out who could not duplicate the failure. The manufacturer then informed the contact that the vehicle was not experiencing a failure. The contact also stated that while driving 50 MPH, the Forward Collision Avoidance: Automatic Emergency Braking system engaged while there was no vehicles or objects nearby. The contact depressed the brake pedal to reset the vehicle, then depressed the accelerator pedal and continued driving. The contact stated that the failure recurred several times while driving. The contact stated that he was driving with the Adaptive Cruise Control mode engaged. The contact stated that while changing lanes, the vehicle failed to accelerate as needed. The contact stated that he disengaged the Adaptive Cruise Control and depressed the accelerator pedal to drive at highway speeds. The contact stated that the failure recurred on another occasion, then the vehicle independently accelerated to 80 MPH temporarily. The contact stated that while driving uphill and depressing the accelerator pedal, the vehicle failed to respond and decelerated. The contact was able to continue driving. The vehicle was not repaired. The failure mileage was approximately 670. The VIN was unavailable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11557804December 1, 2023
AIR BAGS, ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: WARNINGS
I have a lot of questions. I bought the best trim car for safety, but as a result, nothing worked. The damage to my family caused by this was a lot of damage mentally and physically, and it took a lot of time for these results to come out. That ended my view of Hyundai/Kia as a Korean American living in the U.S. I will never repurchase a Korean car. I suspect a sudden acceleration. I decided to report to NHTSA/BBB/Hyundai Motor America/FTC.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11557218November 28, 2023
FUEL/PROPULSION SYSTEM
On June 1, 2023 I was driving on a highway, suddenly lost the ability to accelerate, the car suddenly losing power and a warning message said to leave the road and have hybrid system checked. I pulled over, car idling, reentered highway only able to use low speed ( was 55 mph zone) to get to an exit a short distance away I had to be towed, the warning message still appearing at the dealership but no problem could be identified. This was an extremely dangerous situation, I have not had a problem like this again but remain concerned about a reoccurrence I have reached out to Hyundai about my concerns about 1) how roadside assistance was handled (response obtained) and 2) my concerns about this vehicle failure. I have reached out again this month to Hyundai, last contact they did not have the correct car or case number, have not called back since . This is case #21511789
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11557014November 27, 2023
ENGINE, FUEL/PROPULSION SYSTEM
This car has 36,000 miles, purchased new and serviced on schedule. The car is at the dealer for the third time since purchase. The first was a fuel injector issue/drivetrain error. The second time was a bad spark plug. The most current issue is another fuel injector. People on the internet have reported similar problems. The dealership has directed us to come get the car, which is unacceptable, because this is an engine error. I spoke to Hyundai Customer Car and they directed me to rent a car at my own cost and to not drive the car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11556172November 21, 2023
ENGINE
For the second time vehicle has lost power and slowly began slowing down. This time it was on the interstate which almost caused a collision with a semi. It is due to faulty fuel injectors which is a known issue with hyundai.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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