Hyundai Tucson Complaints (2022)

509 consumer complaints on file.

#11608620August 14, 2024
SERVICE BRAKES
On multiple events brakes would not come to a full and complete stop. Many close calls of not being able to stop quickly on the highway or going down hill. The problem has been reproduced by the dealership. No warning messaging.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11608595August 14, 2024
FUEL/PROPULSION SYSTEM
On August 13, 2024, while merging onto the freeway with a driving speed of around 45mph, my car suddenly lost acceleration and started shaking. Seconds later, the "check engine" warning indicator light came on as well. I slowly got off the freeway still without acceleration power and found a safe place to park the car. I contacted Hyundai Roadside Assistance to request a towing service to the Hyundai dealer. I left the car at the dealer overnight and contacted the Service Advisor the next day. The Service Advisor stated that one of the fuel injectors was defective and will be replaced under the warranty. After researching online, defective fuel injectors for my car are a well known issue from the public and Hyundai service departments (2 related TSBs were issued in October 2022 and March 2023). Incredulously, per the Service Advisor, Hyundai will only replace the defective fuel injector one at a time. NHTSA should demand Hyundai to recall all affected vehicles listed in the TSBs to replace all fuel injectors at the same time (defective or not) to prevent another sudden acceleration power loss, which may cause a major traffic accident and great bodily harm.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11608192August 13, 2024
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
Car lost power as I was entering fast traffic area. Acceleration became unresponsive and vehicle came to halt. Would not move there after. Had it occurred a few seconds later I would’ve found myself unable to accelerate in an acceleration lane, or shortly after merging potentially causing injury to myself and others. After getting the issue diagnosed by Hyundai it is apparently a faulty fuel injectors. Researching online, this appears to be a known problem for the 2022 Hyundai Tucson with many claiming they were left stranded on highways, at intersections and during snow fall. In general this issue makes owners fearful to drive their cars. Apparently, this may be caused by a bad batch of injectors but to my knowledge Hyundai only replaces known bad injectors instead of replacing all injectors from the faulty batch. Due to this many experience multiple failures in short periods in short periods of time, increasing risk of safety incidents. My vehicle’s failed at approximately 22k miles but others have reported failures much sooner.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11607878August 12, 2024
ENGINE
Engine failed to switch out of battery power and loses power on the highway. This has happened on two different days the first time I had 58,000 mile the second time after Hyundai said it had been repaired the car has 65,000 mile. Both times my car went from 60 mph to 30 mph quickly. The last time I was in a construction zone and unable to get off the road and was only driving at 10 mph on a very busy highway. The car has been at the Hyundai shop since June. No there were no warning lamps, or messages.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11607997August 12, 2024
ENGINE, FUEL/PROPULSION SYSTEM
2022 Hyundai Tucson with repeated check engine light and vehicle losing power. Vehicle losing power and inability to exceed speeds of 15 mph with vehicle shaking, knocking, and pedals shaking. No warning that this was going to occur until vehicle becomes unsafe to drive. This has happened twice and one of which was on a high way which created an incredibly unsafe situation. First time diagnostic code was P0303 which was a cylinder 3 misfire and second time - less than 4 months later- diagnostic code was a P0302 cylinder 2 misfire. Hyundai only repairs one injector at a time; refusing to do all 4 despite being a heavily documented issue on this make/model. This would be able to be confirmed by request. This was also confirmed both times by two separate independent service centers. Vehicle has about 25,000 miles on it and has had 3 check engine lights over the past 3 years of owning- it was bought new. The first time was 2 days of owning and it was a bad IAT that resulted in engine stalling once again. All 3 times the car was unable to be driven and created substantial safety concerns with inability to drive.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11607751August 10, 2024
FUEL/PROPULSION SYSTEM
Twice in 2 months the fuel injectors have went out on my vehicle. It causes the car to start shaking uncontrollably and lose power when hitting the gas almost causing a crash. First injector was injector 3 May 2024 and today 8/10/24 injector 4 went out.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11607504August 9, 2024
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:INJECTORS, ENGINE
The contact owns a 2022 Hyundai Tucson. The contact stated that while his daughter was driving approximately 65 MPH, the check engine warning light illuminated and the vehicle began to vibrate, lose motive power, and then stalled. The vehicle was towed to the local dealer who diagnosed that cylinder #4 fuel injector had failed. The fuel injector was replaced; however, the same failure occurred with fuel injector #3. The vehicle was not yet repaired. The manufacturer was not yet contacted. The failure mileage was 34,219.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11607128August 7, 2024
FUEL/PROPULSION SYSTEM
Fuel injectors have failed three times now. Each time they have replaced a single injector and told me the issue is fixed. Once one is fixed, the other goes shortly after. The vehicle enters limp mode with a check engine light, making it extremely dangerous to try and drive the vehicle, especially on entering the highways. The problem has been confirmed by the dealership, and TSB 23-FL-002H-1 shows they are aware of the issue. I have not had it inspected by the manufacturer (other than technicians at the dealership) or any other entity. This issue has happened twice this year, once in March, and this July as well.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11606653August 5, 2024
FUEL/PROPULSION SYSTEM
Fuel injector failure in fuel injector #2 Hyundai is aware of the issue and has a technical service bulletin. Hyundai only replaced the one fuel injector in November of 2023. July of 2024 failure in fuel injector #3 and they are now replacing all remaining fuel injectors. I have opened up a complaint with corporate Hyundai and I’m awaiting a response. This failure caused my engine to misfire and a loss in acceleration causing the car to be unsafe to drive.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11606651August 5, 2024
FUEL/PROPULSION SYSTEM
Fuel injector failure in fuel injector #2 Hyundai is aware of the issue and has a technical service bulletin. Hyundai only replaced the one fuel injector in November of 2023. July of 2024 failure in fuel injector #3 and they are now replacing all remaining fuel injectors. I have opened up a complaint with corporate Hyundai and I’m awaiting a response. This failure caused my engine to misfire and a loss in acceleration causing the car to be unsafe to drive.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11606125August 2, 2024
TIRES
The contact owns a 2022 Hyundai Tucson equipped with Michelin Tires, Tire Line: Primacy A/S Acoustic. Tire Size: 235/55/R19, DOT Number: (N/A). The contact stated that while driving at slow speeds, the vehicle began to wobble erratically, prompting the contact to pull over to the shoulder of the roadway. No warning lights were illuminated. The vehicle was taken to the dealer, who determined that the steel belts had separated from the tire wall on the front tires. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The tires were original equipment. The failure mileage was 20,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11605429July 30, 2024
ELECTRICAL SYSTEM
The contact owns a 2022 Hyundai Tucson Hybrid. The contact stated while driving approximately 15 MPH, the accelerator pedal was depressed; however, the gasoline motor failed to activate. The contact stated that the vehicle remained in EV mode and was not gaining forward momentum. The contact observed that the battery gauge needle was on the low end of the battery charge. The contact stated that the "PHEV battery assist lock" was illuminated. The contact stopped the vehicle turned off and restarted the vehicle and the normal engine function returned. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed and was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 68,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11604966July 28, 2024
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
While driving over 50 mph the emergency brake has initiated 3 times in a 4 month period. There are no cars in front of my vehicle and it is not the collision warning but it will flash on the dash the the emergency brake is engaged in red, it will make a warning beeping noise and the car will brake on its own.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11604877July 27, 2024
ENGINE, ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
Car lunched from a traveling in traffic 50+ mph to 39 mph and then had to push the pedal to the floor to get it off the highway and on the side during 5 o'clock traffic. Said something about the hybrid battery and went dead. Dealer has had it for 11 days and still can't get it started. Apparently there are THREE batteries in relation to this hybrid and all 3 don't work and never seen this before. Since it's been at the dealer, hyundai has emailed me no less than 3 times that I need to check my lights because my battery is getting low all the while it has been completely dead and they don't even know it. Suffice to say, there was NO WARNING other than a couple of miles prior, my car lunched down to the 39 mph and I lunged on the gas and it picked back up again but it wouldn't do it a 2d time. They obviously still don't know about the vehicle being so dead 2 different tow trucks had to be called because even the tires were locked up. Just still receiving my messages I need to check my lights because my battery (NOT BATTERIES MULTIPLE) is low and it's not low, THEYRE ALL 3 DEAD. I was in a dangerous situation and always felt safe in a 2 yr old car with a full tank and hybrid battery backup and less than. 20k miles. IF EVER FIXED because service may have to send OUT OF STATE I will never buy a hyandai or hybrid again. The entire battery system broke down. Which killed the entire electrical system which now no one knows how to fix
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11604901July 27, 2024
FUEL/PROPULSION SYSTEM, ENGINE
On 5/27/24, my check engine light came on and the vehicle stayed to shimmy and shake each time I would press on the gas. Had the vehicle towed to the dealer for the #4 fuel injector assembly to be replaced. The same thing happened on 7/16/24 while traveling out of state. I was traveling on a highway and had to keep my emergency flashers on as I tried to coax the car to the next exit. Couldn't go above 25-30 mph. Had vehicle towed to a dealer for the #2 fuel injector assembly to be replaced. Now I am again without a vehicle because on 7/26/24, the same thing happened and I was told it is the #1 fuel injector. I was told by 2 different dealers that this is a known Hyundai Tucson issue but they are only allowed to replace what is coming up with an error code. They are not permitted to change all of the assemblies at one time, even though it would save them and Hyundai Corporate quite a bit of money in the long term. They've now paid to tow my car 3 times, paid workers 3 times the amount of money to replace what could've and should've been done the first time. The dealer was going to try to get the #3 assembly replaced now but there is no guarantee. I'm afraid that I'll have to be back there in another week or two for the last one. This is a serious issue that is not being addressed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11603895July 22, 2024
ENGINE
14202 miles on this car with regular oil changes by dealership. Engine is KNOCKING and needs a whole new engine. No warning, no lights, no codes. Is not able to be driven. Had my whole family in the car
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11603250July 18, 2024
FUEL/PROPULSION SYSTEM, POWER TRAIN
The hybrid system flashes "Check Hybrid System" then the check engine and check HEV lights are illuminated. The vehicle loses power and even with the gas pedal pushed firmly to the floor the engine isn't producing power. This is a safety issue because I've lost power while driving on busy roads and can't clear the intersection, etc. This was reproduced at the dealership and Hyundai is performing a warranty replacement of the "hybrid system". I wanted to make NHTSA aware of the issue because on the Hyundai forums I'm seeing similar reports made. There is an open campaign to update the software for the hybrid system, 9B4, but this software update did not fix the issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11603246July 18, 2024
FUEL/PROPULSION SYSTEM
Vehicle started jerking and sputtering. Loss of rapid acceleration. Check engine light came on. Did this at idle and all speeds.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11602908July 17, 2024
FUEL/PROPULSION SYSTEM
The first incident was on 5/27/24 when I was traveling about 45 mph. The check engine light came on and the car started to shimmy and shake when I pressed the gas. Error code came up on the screen for P0304, injector #4 was bad. Had the vehicle towed to the closest dealer for warranty repair and was told this is a known issue but no recall has been placed. Then on 7/16/24, same thing happened while traveling out of town. Hyundai app was down so couldn't get an error code. Again had the vehicle towed to a dealer and this code was P0302, #2 injector was bad. Obviously there is a serious issue that needs to be addressed. Need to know if this is a permanent fix or if the other 2 will go out soon. I attached a photo of this report and can also get a copy of the one from May as needed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11600331July 9, 2024
ENGINE
I was merging on the highway when the car bucked and the check engine light came on. I couldn’t drive over 20 mph without the car shaking. I pulled over and had the car towed. The issue was a faulty fuel injector. It was replaced under warranty. I am worried reading online about this problem happening again. My family has owned 4 Hyundais and I’m starting to loose faith in their reliability. This really needs to be recalled.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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