Hyundai Tucson Complaints (2022)

509 consumer complaints on file.

#11615494September 19, 2024
FUEL/PROPULSION SYSTEM
I had gone out with my vehicle for an errand, and it was running fine. When I finished, I came back into the vehicle and started it up, and it was shaking tremendously on startup. I turned off the car, started it back on, and it started fine. I got about 300 feet from where I was going, not even ten mph, and the vehicle started shaking the same as minutes before; this time, a check engine light came on. I immediately parked it in a safe spot and called for Roadside Assistance. The dealership that serviced the vehicle informed me the DTC code was P030400, meaning the Fuel Injector for Cylinder 4 had failed. It was luckily replaced promptly. This was the second GDI Injector that had been replaced on the vehicle. Unfortunately, I was told there was a service bulletin on the problem and that the dealership was seeing a lot of this problem. I contacted Hyundai Motors America directly to try proactively to get the remaining two injectors replaced. Still, I was told that because there was no current issue with the injectors, they would be unable to provide any assistance proactively. The vehicle had 35645 miles on the motor when this incident occurred.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11615489September 19, 2024
FUEL/PROPULSION SYSTEM
I was driving on the highway, and at roughly 55 MPH, the vehicle suddenly lost power; it seemed to regain function momentarily, and then the check engine light went on, and then the vehicle shut down. The vehicle was then rolling. Thankfully I was able to throw hazards on quick enough and the vehicles around me were alert enough not to collide into my vehicle and I was able to get the vehicle over to the shoulder before the lost momentum. The vehicle was then towed to the nearest Hyundai dealership. The dealership informed me that the engine produced code P030200, meaning that the fuel injector on Cylinder 2 had failed. They were able to replace it. The vehicle was at 24188 miles at the time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11615408September 19, 2024
FUEL/PROPULSION SYSTEM
Fuel injector failure. UTC code PO030300 detected at 27500 miles. Car is shaky and loss of power in idle. Code showing on infortainment screen. Taken to dealership on 9/17/24 with appointment and vehicle was not "diagnosed" until 9/19/24. From loss of power, with children in car it is a safety issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11615093September 17, 2024
ENGINE, FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
The check hybrid system light came on just after I tried to accelerate from a complete stop and I had no acceleration. I had the accelerator pushed to the floor and I got no response and was not able to accelerate two different times within 5 minutes of one another. I was in traffic unable to accelerate. I took it to the dealer and they were unable to find anything wrong and told me to bring it back if it happened again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11614464September 13, 2024
TIRES
POSSIBLE RECALL SITUATION Kumho Crugen HP 71 101H 235 55 R19 Warranted Tire Life: 65,000 Miles Failed at: 32,000 Miles (estimated) 3 out of the 4 original tires failed on vehicle under 50% through normal life of tire. I DO Have Tires in my possession. • According to 2 different tire departments including Dealership in which car was purchased, 3 out of 4 original tires failed due to BROKEN BELTS. • A blowout can cause loss of control of vehicle, leading to possible injury or death not only for vehicle inhabitants, but for other vehicles and/or pedestrians as well. • Problem reported to 2 different facilities including Lithia Hyundai New Port Richey, Florida where vehicle was purchased with these tires as OE Original Equipment. • Issue was reported to: Place of purchase: Lithia Hyundai New Port Richey, Florida (OE Original Equipment) • Issue was reported to: Lithia Corporate Office including Legal Department and Chief Operating Officer. Legal Customer Relations Representative stated: "Corporate will not be able to assist you further at this time. Corporate found your warranty has expired for your tires..." • Issue was reported to: Kumho Tire USA Warranty Department • Kumho Warranty Representative stated "that the process MUST be started with the Dealership selling the tires." • Issue was diagnosed by Original Dealer, Lithia Hyundai of New Port Richey as Broken Belts on 3 out of 4 tires. • Issue was diagnosed by Sam's Club New Port Richey as Broken Belts on 3 out of 4 tires. Diagnosis was completed through a "Run-Out Test". 4 new tires of different brand installed. oNo Warning Lights or Messages oVery small vibration occurred around 32,000 miles. oAround 33,000 miles estimated, took vehicle in for Oil Change and Rotate & Balance. At this time, the vibration had progressed to a more severe vibration with pulling to the right. oAround 33,700 miles took vehicle back in to inform them of very severe vibration.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11614463September 13, 2024
TIRES
POSSIBLE RECALL SITUATION Kumho Crugen HP 71 101H 235 55 R19 Warranted Tire Life: 65,000 Miles Failed at: 32,000 Miles (estimated) 3 out of the 4 original tires failed on vehicle under 50% through normal life of tire. I DO Have Tires in my possession. • According to 2 different tire departments including Dealership in which car was purchased, 3 out of 4 original tires failed due to BROKEN BELTS. • A blowout can cause loss of control of vehicle, leading to possible injury or death not only for vehicle inhabitants, but for other vehicles and/or pedestrians as well. • Problem reported to 2 different facilities including Lithia Hyundai New Port Richey, Florida where vehicle was purchased with these tires as OE Original Equipment. • Issue was reported to: Place of purchase: Lithia Hyundai New Port Richey, Florida (OE Original Equipment) • Issue was reported to: Lithia Corporate Office including Legal Department and Chief Operating Officer. Legal Customer Relations Representative stated: "Corporate will not be able to assist you further at this time. Corporate found your warranty has expired for your tires..." • Issue was reported to: Kumho Tire USA Warranty Department • Kumho Warranty Representative stated "that the process MUST be started with the Dealership selling the tires." • Issue was diagnosed by Original Dealer, Lithia Hyundai of New Port Richey as Broken Belts on 3 out of 4 tires. • Issue was diagnosed by Sam's Club New Port Richey as Broken Belts on 3 out of 4 tires. Diagnosis was completed through a "Run-Out Test". 4 new tires of different brand installed. oNo Warning Lights or Messages oVery small vibration occurred around 32,000 miles. oAround 33,000 miles estimated, took vehicle in for Oil Change and Rotate & Balance. At this time, the vibration had progressed to a more severe vibration with pulling to the right. oAround 33,700 miles took vehicle back in to inform them of very severe vibration.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11614460September 13, 2024
TIRES
Kumho Crugen HP 71 101H 235 55 R19 Warranted Tire Life: 65,000 Miles Failed at: 32,000 Miles (estimated) 3 out of the 4 original tires failed on vehicle under 50% through normal life of tire. I DO Have Tires in my possession. • According to 2 different tire departments including Dealership in which car was purchased, 3 out of 4 original tires failed due to BROKEN BELTS. • A blowout can cause loss of control of vehicle, leading to possible injury or death not only for vehicle inhabitants, but for other vehicles and/or pedestrians as well. • Problem reported to 2 different facilities including Lithia Hyundai New Port Richey, Florida where vehicle was purchased with these tires as OE Original Equipment. • Issue was reported to: Place of purchase: Lithia Hyundai New Port Richey, Florida (OE Original Equipment) • Issue was reported to: Lithia Corporate Office including Legal Department and Chief Operating Officer. Legal Customer Relations Representative stated: "Corporate will not be able to assist you further at this time. Corporate found your warranty has expired for your tires..." • Issue was reported to: Kumho Tire USA Warranty Department • Kumho Warranty Representative stated "that the process MUST be started with the Dealership selling the tires." • Issue was diagnosed by Original Dealer, Lithia Hyundai of New Port Richey as Broken Belts on 3 out of 4 tires. • Issue was diagnosed by Sam's Club New Port Richey as Broken Belts on 3 out of 4 tires. Diagnosis was completed through a "Run-Out Test". 4 new tires of different brand installed. oNo Warning Lights or Messages oVery small vibration occurred around 32,000 miles. oAround 33,000 miles estimated, took vehicle in for Oil Change and Rotate & Balance. At this time, the vibration had progressed to a more severe vibration with pulling to the right. oAround 33,700 miles took vehicle back in to inform them of very severe vibration.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11614455September 13, 2024
TIRES
Kumho Crugen HP 71 101H 235 55 R19 Warranted Tire Life: 65,000 Miles Failed at: 32,000 Miles (estimated) 3 out of the 4 original tires failed on vehicle under 50% through normal life of tire. • According to 2 different tire departments including Dealership in which car was purchased, 3 out of 4 original tires failed due to BROKEN BELTS. • A blowout can cause loss of control of vehicle, leading to possible injury or death not only for vehicle inhabitants, but for other vehicles and/or pedestrians as well. • Problem reported to 2 different facilities including Lithia Hyundai New Port Richey, Florida where vehicle was purchased with these tires as OE Original Equipment. • Issue was reported to: Place of purchase: Lithia Hyundai New Port Richey, Florida (OE Original Equipment) • Issue was reported to: Lithia Corporate Office including Legal Department and Chief Operating Officer. Legal Customer Relations Representative stated: "Corporate will not be able to assist you further at this time. Corporate found your warranty has expired for your tires..." • Issue was reported to: Kumho Tire USA Warranty Department • Kumho Warranty Representative stated "that the process MUST be started with the Dealership selling the tires." • Issue was diagnosed by Original Dealer, Lithia Hyundai of New Port Richey as Broken Belts on 3 out of 4 tires. • Issue was diagnosed by Sam's Club New Port Richey as Broken Belts on 3 out of 4 tires. Diagnosis was completed through a "Run-Out Test". 4 new tires of different brand installed. oNo Warning Lights or Messages oVery small vibration occurred around 32,000 miles. oAround 33,000 miles estimated, took vehicle in for Oil Change and Rotate & Balance. At this time, the vibration had progressed to a more severe vibration with pulling to the right. oAround 33,700 miles took vehicle back in to inform them of very severe vibration.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11613760September 10, 2024
ELECTRICAL SYSTEM
The Apple Car Play goes on and off at random. It works perfectly about 70% of the time, then will not work for no apparent reason. While trying to get it reconnected, the Seat Heater on the driver's side would come on. This has happened many times so I want to mention it in case it's connected. I don't think I've accidentally engaged it that many times. It poses a risk because it takes my attention away from driving and could cause me to run into the car in front of me. I'll be taking it to the dealership in 3 weeks. There were no warning lamps or messages.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11612965September 6, 2024
ELECTRICAL SYSTEM, ENGINE, VEHICLE SPEED CONTROL
On August 1st I was on the highway at 55 mph when my 2022 Hyundai Tucson decelerated to 20 mph and would not go faster. This occurred on the highway at 5:45 pm. This placed myself and others in danger as I was on the highway in the center lane at the time of the deceleration. After turning the car in, the dealership returned the car with no repairs but stating that I engaged a button that caused a limit to the car's speed. I didn't understand but took their word. I drove it from the dealership to the store and home. The very next morning while taking my grandson to school at 5:15 am the car decelerated from 45 to 20 mph with my grandson inside the car. This placed myself and a family member in danger along with cars around me. Each time I had to drive to the dealership in unsafe conditions. They stated that I was not engaging the brake enough to charge the battery. I do not know of ANY documentation stating the number of times the brake must be engaged per drive. I have never heard of such engineering that allows a car to only go 20 mph and create a hazard for the occupants unknowingly. The dealership has stated that refuse to fix the problem but I should engage the brakes more often when I drive. The car has spent several months in their care due to continued repairs over the time that I've had it and is currently their because of the engine light being on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11612499September 4, 2024
POWER TRAIN
I purchased a Hyundai tucson 2022 in November 2022 and Ive been having great issues with the vehicle since. Ive had to bring the car in over 3 times in less than 2 years for powertrain issues. The first was in Oct 2023, then Nov 2023, followed by Jun 2024. Today is engine light is back on and the diagnostic code is saying Powertrain. The car misfires and there is little or no acceleration. This happened on the highway more than once and i was terrified. Also the car does this jerky shaking thing. When i spoke to the dealer about it they made it seem like an uncommon issue but after doing my research, there are lot of complaints about similar situations.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11611742August 30, 2024
ENGINE, FUEL/PROPULSION SYSTEM
I had 2 fuel injectors fail on my car within a 3 week period. The car is only 2.5 yrs old and has 48,500mi on it Both instances where when I was on a highway. I had the 1st fuel injector fail on [XXX] and then the 2nd one failed about 3 weeks later on [XXX]. When the 2nd fuel injector failed, I was barely able to drive the car to a safe place to get it towed. I spoke with a Hyundai Corp case worker and I asked why they didn't just replace the remaining 2 fuel injectors. Her response was that they don't replace them when they fail. I now have a 2 year old car that I am afraid to drive because I never know where or when It will leave me stranded. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11609903August 21, 2024
FUEL/PROPULSION SYSTEM
(2) fuel injectors failed while driving on the highway. This is a know issue with Hyundai, but no recall has been issued. The warranty would have covered it up to 60k miles. My odometer was at 60,232.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11609628August 20, 2024
VISIBILITY
The contact owns a 2022 Hyundai Tucson. The contact stated while driving at approximately 75 MPH, the contact heard a loud noise, and the sunroof glass exploded. The vehicle was taken to the dealer where it was diagnosed but the dealer was unable to determine the cause of the sunroof glass shattering. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 36,126.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11609577August 19, 2024
FUEL/PROPULSION SYSTEM
My service advisor said that another fuel injector would probably go out but it wouldnt be covered under warranty until the car stalled. I am planning to move to Idaho from Texas for college so I spent $840 for new fuel injectors. The engine was pulsating and lost power multiple times. Definitely not what I was expecting to spend on a 2 year old car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11609502August 19, 2024
ELECTRICAL SYSTEM
I was driving and came to a stop to make a right turn. I put on the turn signal and nothing happened. I drove to where I could pull over and I tried the flashers and they worked so I turned the car off. I then turn on the car and still no turn signals inside and outside. I drove to where I was going and we ate supper. When I came back about 1 1/2 hours, I turned on the car and tried the turn signals and there worked. It's been almost a week and it hasn't happened again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11609412August 19, 2024
FUEL/PROPULSION SYSTEM, ENGINE
Vehicle suddenly unable to accelerate. Engine shuddered & produced a burning smell until we could safely pull over. Towed to dealership where diagnostics showed faulty fuel injector & they replaced 1 GDI fuel injector per TSB 23-FL-002H-1.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11609192August 18, 2024
ELECTRICAL SYSTEM, ENGINE
I had my gps on and it completely stopped working sending me in circles and the voice directing completely stopped. Very dangerous it had me making U-turns at dangerous intersections. I stopped several times put address in again. This has happened several times and it is very dangerous. Also this address is a known gps address not some obscure destination ´ Next twice I have pushed the start button with my foot on the brake and the car would not start. Third try it started.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11609176August 18, 2024
UNKNOWN OR OTHER
All my audio stopped working in vehicle. Did a search on this and found out there is a TSB on this problem. The amp stopped working and it affects all safety features. It took me 3 weeks to get an appointment. I feel this is a safety hazard and they need a recall. It only affects certain vins it says and mine is one of them. I’ve read many complaints all they do to “fix” is unplug amp and plug back in. It works for awhile and then it happens again. So the way it’s being fixed is just a bandaid.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11608619August 14, 2024
UNKNOWN OR OTHER
The Tucson Hybrid has died on the highway multiple times. Seems to happen on long drives the dealer has not reproduced this yet but my car has been at the shop for over 60 days. Car will stop accelerating even when gas pedal is pressed to the floor. Does not seem to be switching from battery power to gas power. No warning messages. First started in April.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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