Hyundai Tucson Complaints (2022)

509 consumer complaints on file.

#11623996November 7, 2024
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
Running lean on bank 1-Dealership states it is a bad fuel injector on cylinder 1says it is not covered under 100,000 mile warranty. Vehicle currently at 80,000 mile. Radio in vehicle is restarting itself and not shutting off when car is turned off. Radio does not respond to commands such as volume adjustment. Dealership performed software update, but it did not work.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11623177November 1, 2024
POWER TRAIN
Driving 78 mph on the highway, when the car stopped it accelerating, dropped to 67, pulled to shoulder. Car would not restart. Towed to dealer and was told the fuel injector failed and was flooded engine. Check engine came on with code DTC P030400 DTC System POWERTRAIN DTC Sub System EMS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11622925October 31, 2024
SEAT BELTS
Stopped at a red light, rear-ended and when hit, seat belt malfunction, did not restrain
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11622227October 28, 2024
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING, LANE DEPARTURE: BLIND SPOT DETECTION
Warning lights and messages for the Blind Spot Safety System and Rear Cross Traffic Safety System appear in driver information display. Those systems failed to function. Took to dealer for diagnosis/repair. After dealership working on vehicle both systems fail to function.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11622113October 26, 2024
FUEL/PROPULSION SYSTEM
Here we go again. Last time the #3 fuel injector failed while driving on the freeway. Car started shaking and lost acceleration with "check engine" warning light on. Two months later, #2 fuel injector failed while driving on the street with same symptoms as last time. Fortunately, both incidents did not cause any accident but was terrifying. I requested the Hyundai service dealer replace the remaining fuel injectors and again, was informed that Hyundai will only authorize them to replace a defective injector when it's failed. I do not understand Hyundai's logical thinking. Hyundai is fully aware of this issue and have already sent out TSBs. Are they waiting for someone to be in an accident and have major bodily injury caused by defective fuel injectors before taking this matter seriously? I will also address this matter to Hyundai Corporation for a response.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11621977October 25, 2024
SUSPENSION
Trailing arm bushings on both sides appear to generate considerable noise indicating wear (has been since delivery but getting much worse over this year). Dealer's solution was to simply lubricate them. The owner manual says nothing of this, and I think this is a simple "go away" band-aid solution. Attempted to reach Hyundai corporate, who asked me to confirm with the dealer if that is proper. That seems like a question for engineering, not the dealer who applied the band-aid fix. It is apparent that the bushings they affixed to the vehicle are defective and could possibly cause larger issues down the line -- far enough down the road when Hyundai can claim they are a wear item and need to be replaced.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11621661October 24, 2024
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
Check engine light and error message popped up on screen "A possible condition with your Engine Control System has been detected. A full system check is recommended to be done when convenient. Please contact your local dealership to schedule an appointment." Roughly 46500 miles. Contacted BlueLink and they could not help because dealerships were already closed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11621382October 22, 2024
FORWARD COLLISION AVOIDANCE: WARNINGS, LANE DEPARTURE: BLIND SPOT DETECTION, LANE DEPARTURE: ASSIST
Vehicle was parked for an hour facing south. When vehicle was started, forward safety and blind spot monitoring warnings came on and many other systems tied to forward camera were disengaged. Mileage: 123k. Power steering was unresponsive and brakes felt spongy. Disconnected battery and let sit for a day. Reconnected and issue went away. A week later, was parked at hospital facing south for 4 hours. Issue came back, this time disconnecting battery did not fix issue. Dealer currently has the vehicle and they are claiming it shows rear end damage even though the car hasn’t been in an accident since I was rear ended and car was repaired. Dealer reported over 80 body codes including blind spot monitoring radar.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11620868October 20, 2024
POWER TRAIN
Vehicle has experienced, unexpected, slight and brief, acceleration 3 times at highway speeds up to 60 mph. The 4th incident was an uncontrolled acceleration when parking behind another parked vehicle. Car accelerated into the backend of parked vehicle. Operator was at a complete stop and needed to pull forward a few feet. They took foot off of brake and lightly pressed the gas peddle. The car unexpectedly surged forward hitting parked car. 1 day later we received an email from Hyundai Blue Link stating that "a possible condition with your Engine Control System has been detected" and recommends bringing in for service for a full system check. Both cars were damaged and Tuscon had to be towed to a repair shop.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11620492October 17, 2024
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
After dark, the headlights will randomly switch from auto to parking lights to headlights on or completely off. When using the selector sometimes takes a few seconds to switch from auto to off and sometimes won’t switch off. This just started three days ago. It happens while it’s parked and while driving the lights will shut off. You can use the switch to turn them on but both auto and off take a while to be selected.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11620284October 17, 2024
ENGINE, SERVICE BRAKES, POWER TRAIN
While driving the car the engine died, locking up both the gas and brake pedals. The car had to come to a stop on its own, my wife could not depress the gas or brake to stop the car. She was going through an intersection and narrowly avoided a major accident! The battery light came on, the check engine light and the car started to fill up with a smell of burning plastic and gas. When trying to turn the car back on after turning it off it would start with a major shake and bang then turn back off. All warning lights stayed on. Battery was fully charged still. Autobody shop found engine issues in their pre scan before sending it to Hyundai to warranty it as it only has 6,626 miles and is 2 years old. There was a warning of low battery while we were on vacation and the car was sitting for a few days. And a sluggish start when it sat for few days like the battery was low, but it wasn’t based on the volt meter.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619968October 15, 2024
FUEL/PROPULSION SYSTEM
At 37,430 mileage while driving on the interstate our vehicle check engine light came on, shortly after, our vehicle began to shake, and would stall if our RPM fell below 2000, placing us at a serious safety risk of breaking down and causing an accident on the interstate driving 80 mph. We were 290 miles from the nearest Hyundai service department, and managed to make it without breaking down. After inspecting our vehicle, the service department reported that our fuel injector for cylinder two needed replacing, but that it would take 3 business days to order the part, leaving us stranded 1600 miles from home for 6 days in total. On our way back home, at around 38,800 mileage, our check engine light came back on and are car began to shake and stall if our RPM fell below 2000 (same as before) while driving on the interstate. We were 140 miles from the nearest Hyundai service department and still 800 miles from home, leaving us stranded once again. The service department replaced our fuel injector for cylinder 1, and confirmed that this is a known issue for the 2022 Hyundai Tucson, but that Hyundai refuses to replace the fuel injectors until they go bad. This is extremely unsafe, and we still have two fuel injectors that will likely need replacing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11618592October 7, 2024
FUEL/PROPULSION SYSTEM
Fuel injector failure while driving at highway speeds to only have the car lose power and becoming a danger while attempting to get off the highway. The fuel injectors are a regular problem with this year, make, and model vehicle. The warning lamps didn’t come on until after loss of power. This is the second time that this has happened. First time was on July 12,2024..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11618317October 6, 2024
FUEL/PROPULSION SYSTEM
I am dealing with my 3rd clogged fuel injector. My car lost power, starting shaking and wouldn’t accelerate. The engine light went on when it happened, not before. The first time I was on the highway, second time on a major thoroughfare. Not places where I could just pull over. Very scary. I got the first one fixed in 2023. This happened again a year later with a different fuel injector. I just got my car back 2 weeks ago and it is doing it again. I will have it towed but NOT to the dealer this time. They told me it wasn’t a problem with this car, until I called them out on it. Then she said she misunderstood. They are well aware of the problem. I can’t believe the dealer because they aren’t upfront about the problem. They didn’t even give me the paperwork this second time, just a receipt. I when I get this third one fixed, I will never be comfortable driving it
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11618005October 4, 2024
VISIBILITY/WIPER
The component that failed are the visibility with headlights being completely snow packed and covered in a snow storm. The lights themselves did not fail, but the design causes snow to get stuck over all the headlights, which continues building to a point where 99%+ of light blocked. This has occurred numerous times since owning the car, easily 20+ times. VERY dangerous, oncoming cars will flash their headlights because the Tucson headlights are completely covered. Visibility is greatly decreased. Have to pull over multiple times driving in snow storms to break the snow and ice free from the headlights, only to build up again once driving. This puts not only our lives, but other drivers lives at risk. Just imagine driving in winter conditions, at night, with no headlights. Mentioned to dealer, but not documented anywhere and was not given any serious consideration. At that point we were focused on trying to get the power loss/hesitation and extremely rough shifting fixed. Big design flaw with the combination of headlights built into the grill, and with new technology, the lights must not get hot enough to melt the snow. Anyone who thinks that driving in a snow storm, at night, and no headlights isn't a huge safety issue or that this is exaggerated, I invite you to come take a ride with us this winter.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11616639September 26, 2024
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, UNKNOWN OR OTHER
A week ago, I was driving my 2022 Tucson Hybrid Limited on the highway on my way to work around 7:50 a.m. It was a bright day, good weather. I was in the center lane when my car suddenly braked HARD and came to a stop on the highway! My foot was still on the gas pedal, but the Automatic Emergency Braking light was on. I panicked because I had no control over what the car was doing. Thankfully, I was not rear-ended and didn't cause an accident. I put on my hazard lights, shifted into park on the highway's center lane, then back into drive and it seemed fine. There was not really any traffic in front of me that I remember, but there were some cars on either side and behind me that had to swerve around me. I don't trust this car anymore. It is going to get me or someone else killed. I took it to the dealer 2 days ago and the initial inspection didn't show any problems or error codes. They told me I could have it back since there didn't seem to be a problem or they could give me a loaner car and keep testing my car. I have a loaner. I hope they find something wrong with the car, otherwise, I am afraid of my car getting me or someone else killed. I am especially scared after reading about all the others here who have had this same issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11616434September 25, 2024
FUEL/PROPULSION SYSTEM
Fuel Injector went out while I was driving to work approximately 5,000 miles later, I was driving home from work and another fuel injector went out. Both times I had to have my car towed to the dealership. They said that was a recall on fuel injector but only could fix the one that went out each time. I am nervous about the next time it goes out. Where will I be and will it be dark and unsafe. I have been a loyal Hyundai car owner. I am now thinking about not purchasing another Hyundai and selling my Tuscon. Customer service and making sure customers are placed in a safe car at all times is very important. Hyundai failed this time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11616380September 25, 2024
POWER TRAIN
I have a cylinder misfire related to known issues with this product and any dealership affiliated with warranty work are months out, there are no backup vehicles and Hyundai will not take any action until they are diagnosed. We have no backup vehicle and my wife was almost hit. There was sudden power loss of the vehicle and it is a safety concern. No reimbursement for rentals or alternate solutions provided
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11616280September 24, 2024
SERVICE BRAKES
While driving I noticed that the navigation went out for a second and then the brakes would not work. I was about to hit the car in front of me, but the auto braking stopped the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11615504September 19, 2024
FUEL/PROPULSION SYSTEM
I was driving the car home on 8/20/24 at roughly 50 MPH, and I felt this brief bucking motion with the vehicle and a loss of power to the motor. The vehicle did not fully shut down and continued to drive, but it struggled when trying to accelerate. When I got home, I checked the Engine code through MyHyundai, which showed code P219CF0. I reached out to the dealership, leaving multiple voicemails, and after over a week of trying to get them on the phone, I went in person and scheduled an appointment for them to service the vehicle on 8/28. They were not able to see the vehicle until 9/3/24, and after talking with the service manager and reviewing my car history, they were confident it was another injector; he was ordering the parts because he said he didn't have any, and it would take a bit to get them. The car went in on 9/3 as planned, and they called to confirm that Cylinder 1 had an Air-Fuel Ratio imbalance and that the GDI Injector had failed. They had gotten in the injector but did not have the High Press Pipe needed to go along with it, and they would have the pipe in by 9/6. I'm unsure when the pipe arrived, but I called in mid-afternoon on 9/9/24, and they were wrapping up my vehicle and that it would be ready shortly. They performed the standard 34-point inspection on the vehicle and did not find further issues. I reached back out to Hyundai Motors America as I had reached out to them after my second Injector failed; at the time, they were unwilling to replace the remaining injectors proactively. I've now opened my second case with Hyundai Motors America. I am communicating through email now, and I do not believe Hyundai is willing to replace the final fuel injector proactively, even though the vehicle only has one original injector remaining, and based on the bulletin Hyundai has out, the chances are pretty good it will soon fail too.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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