Hyundai Sonata Complaints (2013)

2,025 consumer complaints on file.

#10823803February 2, 2016
STEERING
18 WINANT STREET
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10823871February 2, 2016
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
CAR STOPPED IN THE MIDDLE OF LOCAL STREET ROAD AND NOT ABLE TO BE DRIVEN TO MOVE TO SIDE OF ROAD. CAR TOWED TO DELAER FOR REPAIR. WANT TO WARN ABOUT THIS DANGER TO OTHER OWNERS. WE WERE LUCKY SINCE NO ONE WAS BEHIND US WHEN THE CAR IMMEDIATELY STOPPED IN THE MIDDLE OF THE ROAD. CAR WAS REPAIRED BY DELAER AS FOLLOWS. TECH SCAN CODES AND FOUND CODES U1007, P1775, P1774. TECH CHECK A/T FLUID, RED COLOR, SMELL NORMAL. RESET CODES, CODES COME BACK. TSB PROVIDED BY TECH LINE. TECH FOLLOW TSB#14-HC-003, RESULT TO REPLACE OIL PUMP CONTROL UNIT AND RECHECK. AFTER REPLACING OIL PUMP CONTROL UNIT, SAME PROBLEM PRESENT. TECH REPLACE OIL PUMP, AND FOUND OPEN YELLOW WIRE FROM OIL PUMP UNIT TO OIL PUMP. CAR RUNS NORMAL AND NO CODES PRESENT AT THIS TIME. TECH TRY TO PUT THE OLD OIL PUMP AND PUMP MODULE BACK IN, PROBLEM HAPPENED AGAIN. TECH CONFIRM THE PUMP AND MODULE ARE BAD. NEW OIL PUMP AND MODULE REINSTALLED. CAR UNDER WARRANTY AND REPAIR WAS SUCCESSFUL. DELAER DID A GOOD JOB KEEPING ME INFORMED ON THE PROGRESS, EVEN THOUGH IT TOOK LONGER THAN EXPECTED TO REPAIR THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10821938January 24, 2016
ENGINE, POWER TRAIN, STEERING
ENGINE SUDDENLY WITHOUT ANY PRIOR INDICATORS STOPPED WORKING WHILE DRIVING 60 MPH ON HWY. LOST ALL POWER INCLUDING POWER BRAKING AND STEERING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10821353January 21, 2016
STEERING
THE ELECTRONIC POWER STEERING WITH STEER ASSIST OPTION ON THIS VEHICLE MAKES IT VERY DIFFICULT TO HOLD A STRAIGHT LINE WHILE DRIVING. I CONSTANTLY HAVE TO CORRECT THE STEERING TO KEEP THE VEHICLE IN CONTROL ON A STRAIGHT LINE. THIS HAS BEEN AN ONGOING PROBLEM SINCE I PURCHASED THE VEHICLE. I BROUGHT IT TO THREE DIFFERENT HYUNDAI DEALERSHIPS , FINALLY THE LAST DEALERSHIP ACTUALLY TRIED TO RECTIFY THE PROBLEM TWICE ADJUSTING THE ELECTRONIC POWER STEERING CONTROL SWITCH. THIS SWITCH HAS FOUR DRIVING MODES FROM COMFORT TO SPORT. THE LAST VISIT THE TECHNICIAN PLACED IT IN THE SPORT MODE FOR BETTER STEERING RESPONSE WITH LESS PLAY IN THE STEERING, THIS DID HELP SOMEWHAT BUT THE CAR STILL DRIFTS TO THE LEFT WHILE DRIVING. TWO FOUR WHEEL ALIGNMENTS WERE PERFORMED BUT STILL COULD NOT SOLVE THE DRIFTING PROBLEM. THIS DRIFTING IS EXTREMELY DANGEROUS WHILE DRIVING ON THE HIGHWAY, THE VEHICLE WILL GO INTO ANOTHER LANE IF I DO NOT CONSTANTLY CORRECT THE STEERING. IN OVER 30 YEARS OF DRIVING EXPERIENCE WITH MULTIPLE VEHICLES I NEVER HAD SUCH A PROBLEM. I SENT HYUNDAI AN EMAIL ABOUT THIS AND IT LED TO NOWHERE BUT CALL A THIRD PARTY MODERATOR. THAT IS AN EXTREMELY DISAPPOINTING RESPONSE AND I'M TOTALLY DISGUSTED ABOUT THIS. I SEARCHED ONLINE IF OTHER OWNERS HAD THE SAME PROBLEM AND I'LL TELL YOU THERE ARE MANY OWNERS WITH THE SAME PROBLEM IT'S A SHAME HYUNDAI IS IGNORING SUCH A SAFETY ISSUE. I HOPE THIS COMPLAINT WILL LEAD TO A RESOLUTION BEFORE A SERIOUS INJURY AND/OR FATALITY OCCURS. PLEASE EXAMINE THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10820534January 15, 2016
STEERING
STEERING WHEEL CLICKING, LOTS OF PLAY IN WHEEL HAPPENS WHEN STATIONARY, DRIVING, AND MUCH WORSE WITH TURNING. HYUNDAI MULTI POINT INSPECTION COMPLETED ON 12/31/15, (NOTE: FASTEST SCHEDULED MAINTENANCE, EVER: 2 HOURS!) PROBLEM IDENTIFIED AS A BUSHING AND NOT A SAFETY ISSUE. REPAIR NOT PERFORMED. CAN SCHEDULE FOR THE FUTURE. TECHNICIAN AWARE THAT I WAS TAKING A LONG TRIP TO GEORGIA (440 MILES). IN GA THE DEALERSHIP IDENTIFIED A DEFECTIVE WORN STEERING COUPLING PART 56315-2K000-FFF. ALSO NOTED ONLY 12877 MILES ON THE CAR AND "THIS IS A SERIOUS SAFETY ISSUE THAT WOULD CAUSE YOU TO LOOSE ABILITY TO STEER CAR". LOOKED UP ISSUE ON INTERNET, MANY BLOGS ON THIS ISSUE FROM 2011 TO 2013, COMPLAINT THAT HYUNDAI WILL NOT ISSUE A RECALL. MECHANICS STATE, THIS IS A "KNOWN DEFECT" IN THE SONATAS, BUT NO RECALL HAS BEEN MADE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10820050January 13, 2016
ENGINE
TAKATA RECALL - ON NOV. 16, 2013, I PURCHASED A NEW 2013 HYUNDAI, SONATA SE FROM A HYUNDAI DEALER IN TURNERSVILLE, NJ. AT TIME OF POSSESSION OF THE VEHICLE, THE SALESMAN MADE A POINT TO LIFT THE HOOD & INFORMED OF A SLIGHT TAPPING NOISE COMING FROM THE ENGINE. HE SAID THE NOISE WAS COMING FROM THE FUEL DELIVERY SYSTEM. THE NOISE HAS GOTTEN LOUDER. EACH TIME I TOOK THE VEHICLE IN FOR SERVICE, I TOLD THEM ABOUT IT & I WAS TOLD NOTHING WAS WRONG WITH IT. THE VEHICLE CURRENTLY HAS ALMOST 15,700 MILES ON IT & TAPS QUITE LOUD. I TOOK THE VEHICLE FOR SERVING ON 12-29-2015 & AGAIN I MENTIONED THE ENGINE TAP. WHEN THE SERVICE WAS COMPLETE, THE TECHNICIAN AT THE DEALERSHIP TOLD ME THE VEHICLE HAD AN ENGINE KNOCK AND THAT I NEEDED A NEW ENGINE. HE SAID SOMETHING IS WRONG WITH IT & SAID IT IS COVERED UNDER WARRANTY. HE SAID THE DEALERSHIP WOULD CALL WHEN THE PARTS CAME IN. HE SAID NOTHING ABOUT A RECALL. I WENT ON-LINE & TYPED IN "WHAT CAUSES A 2013 HYUNDAI SONATA ENGINE TO KNOCK. I FOUND THAT THE 2011 & 2012 SONATAS HAVE BEEN RECALLED BY TAKATA. BECAUSE OVER 470,000 ENGINES IN JUST THE 2011 - 2012 SONATA, HOW LONG WILL I HAVE TO WAIT TO GET A NEW ENGINE? MOST REPORTED THEIR SONATAS ENGINES STOPPED WORKING WITHOUT NOTICE, HOW LONG BEFORE MY ENGINE JUST STOPS WORKING WITHOUT WARNING SINCE WE ALREADY KNOW THE ENGINE IS KNOCKING? I DRIVE RTS. I-76; I-42; I-95 & THE WALT WHITMAN BRIDGE EVERY DAY FOR WORK. ALL TRAFFIC ON THESE HIGHWAYS AND THE BRIDGE ARE MOVING AT A SPEED BETWEEN 60 TO 90 MPH. IF MY ENGINE STOPS WITHOUT WARNING WHILE I AM DRIVING TO OR FROM WORK, I WILL BE KILLED. I HAVE NOT HEARD ANYTHING BACK FROM THE DEALERSHIP. I HAVE CALLED AND LEFT A MESSAGE FOR THE TECHNICIAN, WHO TOLD ME THE ENGINE NEEDS TO BE REPLACED AND HE NEVER GOT BACK TO ME EITHER. I AM NOT AWARE OF A RECALL ON THE 2013 SONATA 2.4L ENGINE. THEY HAVE ONLY RECALLED THE 2011 & 2012'S.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10819683January 12, 2016
VEHICLE SPEED CONTROL:CRUISE CONTROL
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 60 MPH WITH THE CRUISE CONTROL ENGAGED, THE CRUISE CONTROL FAILED TO DISENGAGE WHEN THE CONTACT PRESSED THE CANCEL BUTTON. THE CONTACT DEPRESSED THE BRAKE PEDAL, WHICH DISENGAGED THE CRUISE CONTROL. THE FAILURE RECURRED ON SEVERAL OCCASIONS WHILE DRIVING AT VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE WAS UNABLE TO BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 21,000. UPDATED 02/23/16*LJ UPDATED 03/09/16. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10817289December 31, 2015
AIR BAGS, FUEL/PROPULSION SYSTEM, STEERING
I AM UNABLE TO ACCESS THE HYUNDAI BLUE LINK SOFTWARE WHICH CONTROLS REMOTE START, ENGINE STOP, VEHICLE TRACKING AND OTHET ITEMS. HYUNDAI DEALER AND HYUNDAI MOTOR CORP REFUSES TO DO ANYTHING MAKING NTHIS VEHICLE AND ANY OTHERS WITH THE SAME FEATURE A HAZARD. IF SOMEONE HACKS INTO MY OLD EMAILACCOUNT THEY CAN REMOTELY START THE CAR IN OUR GARAGE KILLING US, OR REMOTELY START AND UNLOCK THE DORRS ANYWHERE AND THERE IS NOTHING WE CAN DO. THESE VEHICLES SHOULD BE RECALLED IMMEDIATELY AND THE CORPORATE EXECUTIVES WHO HAVE ALLOWED THIS TO CONTINUE BE BROUGHT UP ON CRIMINAL CHARGES. THE CAR IS ALSO EQUIPPED WITH SUMMER ONLY TIRES IN THE MIDWEST? UNSAFE TO DRIVE IN ANY COLD WEATHER WITH SNOW OR ICE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10816893December 29, 2015
VEHICLE SPEED CONTROL
ON DECEMBER 9, 2015 I WAS ON ROUTE 9 DRIVING SOUTH, THE SPEED LIMIT IS 40 MPH, I APPLIED THE BRAKE, AS A SCHOOL BUS WAS STOPPED IN FRONT OF ME TO DROP OFF A CHILD, THE ACCELERATOR WAS RACING, I KEPT PUSHING ON THE BRAKE AND THE CAR FINALLY STOPPED. I WAS A FEW INCHES FROM THE BACK OF THE BUS. FORTUNATELY NO ACCIDENT. THEN ON DECEMBER 24, 2015, I WAS PULLING INTO A PARKING LOT APPLYING THE BRAKE AND AGAIN THE CAR ACCELERATOR WAS GOING SO FAST, I PICKED MY FOOT UP AND SLAMMED IT ON THE BRAKE AND THE CAR WOULD NOT STOP.THE CAR SOUNDED LIKE IT WAS GOING TO TAKE OFF, IT WAS RACING SO FAST. I PUT THE GEAR INTO NEUTRAL AND THE CAR ROLLED ANOTHER HALF A CAR LENGTH INTO A LANE BUT FORTUNATELY NO ONE WAS THERE. AGAIN NO ACCIDENT BUT IT SCARED THE YOU KNOW WHAT OUT OF ME. I TOOK THE CAR TO THE DEALER THE FOLLOWING MONDAY AND THEY HOOKED IT UP TO THE COMPUTER AND ROAD TESTED IT AND TOLD ME EVERYTHING WAS FINE AND NOTHING WAS WRONG. I STARTED RAISING MY VOICE AND TOLD HIM YOU ARE [XXX] LUCKY I WASN'T IN AN ACCIDENT. BUT I AM AFRAID TO DRIVE THIS CAR. IT ONLY HAS 30,000 MILES ON IT. THE CONSUMER STATED THE SPORADIC ACCELERATION OCCURRED 7 TIMES. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE FAILURE DATES ARE 12/15/2015, 12/28/2015, 1/16/16, 4/18/16, 6/24/16, 6/30/16, AND 7/9/16. *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10811628December 22, 2015
SERVICE BRAKES, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. WHILE THE VEHICLE WAS BEING PARKED, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE JERKED FORWARD, REVVED, ACCELERATED FORWARD, AND CRASHED OVER ONE CEMENT PARKING BLOCKS. THE AIR BAGS DID NOT DEPLOY. THE CONTACT HAD TO DRIVE THE VEHICLE AROUND AND REPEATEDLY DEPRESSED THE BRAKE PEDAL IN ORDER FOR THE VEHICLE TO STOP. THE VEHICLE STOPPED AND THE IGNITION WAS TURNED TO THE OFF POSITION, BUT THE INTERIOR LIGHTS ILLUMINATED CONTINUOUSLY. THE CONTACT TURNED THE IGNITION BACK TO THE ON POSITION IN ORDER TO CALL FOR ROADSIDE ASSISTANCE. THE BRAKE PEDAL WAS POSITIONED DIFFERENTLY. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE FAILURE WAS NOT DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 10,000. UPDATED 02/23/16*LJ *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10809313December 9, 2015
STEERING
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. WHILE DRIVING 15 MPH, THERE WAS A LOUD CLICKING NOISE WHEN THE CONTACT TURNED THE STEERING WHEEL LEFT OR RIGHT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 42,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10808982December 8, 2015
ENGINE
ENGINE STARTED KNOCKING AND CAR DIED, TOWED TO O'BRIEN HYUNDAI IN FORT MYERS, FL AND WAS TOLD COMPLETE ENGINE FAILURE. CAR WAS JUST IN 1 WEEK PRIOR TO A STEERING WHEEL RECALL AND A 27 POINT INSPECTION WAS DONE WITH NO ISSUES. 10 YEAR 100,000 MILE WARRANTY WON'T COVER IT AS THEY STATED THEY FOUND SLUDGE FROM THE OIL (THEY DIDN'T SEE THIS 7DAYS EARLIER), CAN'T GUARANTEE THIS IS WHAT CAUSED THE ENGINE TO SEIZE, BUT WOULD COST MORE MONEY TO TAKE ENGINE COMPLETELY APART. RAN THROUGH HYUNDAI CORPORATE AND CLAIM DENIED. QUOTED $6000-7500 FOR ENGINE. THERE WAS NO WARNING WHATSOEVER, JUST KNOCKING IN THE ENGINE. WE DID NOT DO OIL CHANGES AT THE DEALERSHIP, SO THEY STATE POOR MAINTENANCE ON OUR PART. THE 2011 AND 2012 ENGINES HAVE BEEN RECALLED FOR THIS SAME REASON, AND ARE BACKORDERED, SO MY ENGINE FOR THE 2013 HAS NOT BEEN RECALLED BUT I AM 4-6 WEEKS OUT WAITING ON AN ENGINE, NO CAR AND THEY WON'T HELP PAY FOR A RENTAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10795272November 21, 2015
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
AS I STARTED TO SLOW DOWN FROM 75MPH THE CAR STARTED TO BEEP AND THE READY LIGHT WAS FLASHING. MANY INDICATOR LIGHTS CAME ON TO INCLUDE THE BATTERY INDICATOR LIGHT, AND THE AMBER BOX WITH A WRENCH IN IT. IT SAID "CHECK HYBRID CHARGING SYSTEM" AND "SAFELY PULL OVER" AS THE CAR SLOWED DOWN THE CAR WOULD NO LONGER GO FORWARD, THE LIGHTS DIMMED AND WOULD NO LONGER ACCELERATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10790565November 16, 2015
ENGINE
ENGINE BEGAN TO KNOCK. MINUTES LATER THE ENGINE SEIZED REQUIRING A TOW. HYUNDAI SERVICE REPORTED THAT A BEARING FAILED RESULTING IN ENGINE DAMAGE. PRIOR TO THIS THE CAR DID NOT REPORT OIL PRESSURE LIGHTS OR CHECK ENGINE LIGHTS. HYUNDAI IS COVERING THE REPLACEMENT PARTS, BUT NOT THE LABOR. THE FAILURE MODE OF THE VEHICLE IS AS DESCRIBED IN THE CURRENT RECALL CAMPAIGN EFFECTING THE 2011 AND 2012 MOTORS. I CONTACTED THE CUSTOMER SERVICE LINE TO SEE ABOUT GETTING MY VEHICLE COVERED. IT IS A 2013, BUT WAS AN EARLY MODEL YEAR BUILD IN 2012. THE CAR HAS BEEN UNDER REPAIR FOR OVER A MONTH BECAUSE OF THE SCARCITY PART AS A RESULT OF THE 2012 RECALL. MY FEELING IS THAT MY CAR SHOULD BE INCLUDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10789125November 8, 2015
ENGINE
ON 10/13/15 WHILE DRIVING TO WORK THIS CAR STUTTER WHEN SLOWING FOR A STOP LIGHT. THE CAR DID NOT STALL SO I KEPT ON DRIVING. ON 10/16/15 WHILE TAKING MY DAUGHTER TO SCHOOL I WAS CROSSING THE MAN-O-WAR AND LYON DRIVE INTERSECTION AND THE ENGINE STOPPED RUNNING. I COASTED ACROSS THE INTERSECTION AND GOT THE CAR TO THE SIDE OF THE ROAD. I PUT THE CAR IN PARK AND RESTARTED THE ENGINE. THE ENGINE WENT ON RUNNING AS IF NOTHING HAD HAPPENED. ON 10/18/15 I DECIDED TO LOOK THE ENGINE OVER TO SEE IF I COULD SEE WHY THE ENGINE STOPPED. I CHECKED THE OIL AND DISCOVERED THAT THE DIP STICK SHOWED NO OIL. I ADDED 2 QUARTS OF OIL I HAD ON HAND AND THE DIP STICK NOW SHOWED THAT THE ENGINE HAD OIL, BUT IT WAS STILL BELOW THE LOW MARK ON THE DIP STICK. THAT DAY WHILE DRIVING THE CAR THE CHECK ENGINE LIGHT CAME ON. MY WIFE TOOK THE CAR INTO THE DEALER TO CHANGE THE OIL AND DETERMINE WHAT THE CHECK ENGINE LIGHT WAS FOR ON 10/20/15. THEY CHANGED THE OIL AND SAID THE CHECK ENGINE LIGHT INDICATED THAT I NEEDED TO REPLACE THE "EXHAUST OIL CONTROL VALVE". ON 10/22/15 THE ENGINE STARTED ACTING FUNNY. MY WIFE TOOK THE CAR BACK TO THE DEALER, ON 10/23/15, AND THEY SAID THE ENGINE WAS FULL OF SLUDGE AND WE NEEDED A NEW ENGINE. I DID NOT BELIEVE IT AND WANTED A SECOND OPINION. MY WIFE BARLEY GOT THE CAR HOME. THAT SAME DAY I HAD THE CAR TOWED TO ANOTHER SERVICE FACILITY AND THEY CONFIRMED THAT WE NEEDED A NEW ENGINE. THEY ARE NOW REPLACING THE ENGINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10788524November 5, 2015
SERVICE BRAKES, ENGINE, UNKNOWN OR OTHER
MY VEHICLE HAS BEEN AN ISSUE SINCE I PURCHASED IT. I HAVE TAKEN IT IN FIVE TIMES FOR THE SAME ISSUE WITH THE SUNROOF LEAKING AND DAMAGING THE INTERIOR OF THE VEHICLE. I HAVE ALSO TAKEN IT IN FOR REPLACEMENT OF CV JOINTS TWICE AND AS OF YESTERDAY FOR THE THIRD TIME WITH NO RESOLUTION. WHEN I DROPPED OFF MY VEHICLE IT WAS FINE WITH NO LIGHTS, NO OIL CHANGE LIGHT ON OR ANYTHING, BUT THEY CALLED TO LET ME KNOW I HAD SLUDGE IN MY ENGINE AND IT IS GOING TO LOCK UP ON ME. MY BUMPER TO BUMPER WARRANTY WILL NOT COVER IT SO I WILL NEED TO PAY OUT OF POCKET TO FIX THE ISSUE ON A BRAND NEW CAR .I HAVE ALSO HAD TO CHANGE MY TIRES ON THE CAR AT LEAST EIGHT TIMES IN THE LAST 3 YEARS. I PURCHASED A WARRANTY FOR TIRES AND RIMS, BUT AS USUAL THEY HAVE LOOP HOLES. THEY PROMISED I CAN CHANGE MY RIMS IF I HAD ANY SCRATCHES, BUT WHEN I TRIED TO CHANGE THEM, THEY HAVE DENIED MY REQUEST FOR THREE YEARS. IT IS FRUSTRATING TO KNOW THAT WHAT THEY PROMISE IS A LIE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10788018November 3, 2015
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. WHILE DRIVING 60 MPH WITHOUT WARNING, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE ON THE FIRST ATTEMPT. THE CONTACT STATED THAT THERE WAS AN ABNORMAL NOISE COMING FROM THE ENGINE BEFORE THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE CONTACT WAS INFORMED THAT THE ENGINE SEIZED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 35,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10787607November 2, 2015
STEERING
THE CAR IS MAKING A CLICKING NOISE, ALSO THE STEERING IS NOT STABLE, ESPECIALLY AT HIGH SPEED (55+)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10787431October 31, 2015
ELECTRICAL SYSTEM, WHEELS
WHILE DRIVING AT 65MPH ON INTERSTATE HIGHWAYS, TPNS INDICATOR LIT UP ON DASHBOARD. VEHICLE WAS AT CONSTANT SPEED, I.E., NOT UNDER ACCELERATION OR BRAKING, ROADS WERE STRAIGHT. WE HAD THE TIRE PRESSURES CHECKED AT COSTCO, AND THEY WERE ADEQUATE AT 33PSI PER WHEEL. SENSORS WERE CHECKED AND READ OUT AT 33PSI. SYSTEM WAS "RE-PROGRAMMED". FAULT OCCURRED AGAIN. DEALER CHECKED THE SYSTEM, REPORTED "NO FAULT FOUND". WE WERE TOLD DEALER WAS AWARE OF OTHER 2013 SONATAS WITH SIMILAR FAULTS WHEN "ELECTRICAL NOISE" OVERWHELMED THE SYSTEM CAUSING A "FALSE FAULT". WE THINK HYUNDAI SHOULD FIX THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10786018October 26, 2015
AIR BAGS, SUSPENSION
TL* THE CONTACT OWNED A 2013 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY AT 70 MPH, THE SWING ARM FRACTURED AND DETACHED. AS A RESULT, THE CONTACT LOST CONTROL OF THE VEHICLE, AND CRASHED INTO A MEDIAN STRIP. THE AIR BAGS FAILED TO DEPLOY AND THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000. UPDATE 01/13/16 MA UPDATED 5/23/18*JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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