Hyundai Sonata Complaints (2013)

2,025 consumer complaints on file.

#10972310April 13, 2017
ENGINE
ON APRIL 4, 2017 I WAS DRIVING DOWN A BUSY STREET IN NOON TRAFFIC, WHEN MY SONATA LOST POWER. STARTLED, I TRIED TO RE-START IT AND IT WOULD NOT MAKE A NOISE. TURNED ON FLASHERS AND CALLED FOR TOW. ONCE THE CAR WAS IN MY DRIVEWAY IT TRIED TO START IT AGAIN, AND IT TURNED OVER ONCE AND WENT SILENT. MY SON IS A TRAINED MECHANIC, SO HE CAME FOR THE WEEKEND AND IT STARTED FOR HIM. SO, HE PUT IT IN GEAR AND THE ENGINE BEGAN MAKEING PINGING/TAPPING NOISE. HE WAS GOING TO BRING HIS DIAGNOSTIC EQUIPMENT THIS COMING WEEKEND AS HE SUSPECTED MAJOR ENGINE ISSUES. I FOUND OUT ON MONDAY, APRIL 10, 2017 FROM A CONSUMER LAW ATTORNEY AT OUR OFFICE THAT THERE HAD BEEN A RECALL ON 2013 SONATAS AND OTHER MODELS FOR ENGINE FAILURE. HTTP://ABCNEWS.GO.COM/BUSINESS/WIRESTORY/HYUNDAI-KIA-RECALL-12M-CARS-ENGINE-FAILURE-46647403
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10972038April 12, 2017
ENGINE
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. WHILE THE CONTACT'S WIFE WAS DRIVING APPROXIMATELY 50 MPH, THE VEHICLE STALLED AND ALL THE WARNING INDICATORS ILLUMINATED. THE CONTACT'S WIFE WAS ABLE TO RESTART THE VEHICLE, BUT IT STALLED TWICE BEFORE REACHING THE DESTINATION. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THERE WERE METAL SHAVINGS PRESENT IN THE ENGINE OIL AND THE ENGINE NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE AND ENGINE COOLING) BUT THE CONTACT HAD NOT RECEIVED A NOTIFICATION. THE FAILURE MILEAGE WAS 143,097.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10972050April 12, 2017
ENGINE, SEAT BELTS
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT STATED THAT THE ENGINE SEIZED. THE CONTACT RESTARTED THE VEHICLE AND HEARD AN ABNORMAL NOISE. THE OIL WARNING INDICATOR FLASHED AND THE VEHICLE STALLED AGAIN. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSTIC TESTING, BUT THE DEALER MADE NO MENTION OF ANY RECALLS. THE CONTACT WAS NOT NOTIFIED OF NHTSA CAMPAIGN NUMBERS: 17V152000 (SEAT BELTS) AND 17V226000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10971863April 11, 2017
ENGINE
A HOLE WAS TORN IN THE ENGINE BLOCK DURING NORMAL STRAIGHT HIGHWAY DRIVING USE. ENGINE WAS DEEMED UNUSABLE BY REPAIR SHOP AND IS IN THE PROCESS OF BEING REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10971894April 11, 2017
STRUCTURE:BODY, SUSPENSION
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT STATED THAT THERE WAS A RATTLING NOISE UNDERNEATH THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FRONT DRIVER SIDE COIL SPRING WAS FRACTURED AND NEEDED TO BE REPLACED. THE DEALER INFORMED THE CONTACT THAT THE PART FOR THE REPAIR WAS BEING ORDERED AND THE VEHICLE WAS STILL ABLE TO BE DRIVEN. SIX DAYS LATER, WHILE DRIVING APPROXIMATELY 25 MPH A SUDDEN LOUD CRUNCH NOISE OCCURRED AND THE DRIVER SIDE FRONT END OF THE VEHICLE DROPPED. THE VEHICLE WAS TOWED. THE DEALER DIAGNOSED THAT THE FRONT DRIVER SIDE COIL SPRING HAD DETACHED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OPENED A CASE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 102,000. UPDATED 06/02/17*LJ *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10971975April 11, 2017
SERVICE BRAKES
THE MASTER CYLINDER FAILED WHILE IN A PARKING LOT. A HARD STOP BY HITTING THE CURB.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10971596April 10, 2017
STEERING
MY STEERING COLUMN MAKES A NOISE , A CLICKING SOUND WHEN YOU TURN IT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10971624April 10, 2017
FUEL/PROPULSION SYSTEM, POWER TRAIN
THE CAR DOES NOT ACCELERATE FROM A STOP POSITION AT A LIGHT OR DURING STOP AND GO TRAFFIC ON THE HIGHWAY. THE CAR ALSO JERKS FROM TRANSMISSION PROBLEMS CAUSING THE DRIVER TO BE DISTRACTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10971253April 8, 2017
ENGINE
2013 HYUNDAI SONATA BURNING OIL. AT 83,000 MILES WENT IN FOR OIL CHANGE (BEFORE IT WAS DUE) ALERTED TO THE FACT THAT THERE WERE ONLY DROPS LEFT ON OIL DIPSTICK.( NO WARNING LIGHT CAME ON) AGREED TO HAVE FULL SYNTHETIC OIL PLACED. AT THE SAME TIME THAT OCCURRED I NOTED DIFFICULTY GETTING THE CAR OUT OF PARK. DRIVER HAD TO USE THE MANUAL OVERRIDE TO GET THE CAR OUT OF PARK MODE AND INTO DRIVE. CAR WAS STATIONARY AT 84,660 MILES WENT BACK TO HAVE OIL CHECKED AGAIN. OIL WAS DOWN 1.5 QUARTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10971201April 7, 2017
STEERING
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. WHILE DRIVING, THE STEERING FAILED TO STAY ALIGNED AND THE VEHICLE SWAYED LEFT AND RIGHT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 74,126.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10970831April 5, 2017
AIR BAGS, ELECTRICAL SYSTEM
MY CAR HAS UNDER 50000 MILES, WITHEN 6 DAYS, MY AIR BAG LIGHT CAME ON, ALL THREE LIGHTS OF MY FRONT PASSENGER SIDE LIGHTS WENT OUT, AND MY AIR CONDITIONING DOESN'T WORK. I DO NOT FEEL SAFE DRIVING THIS CAR AND THE FACT THAT THEY ALL WENT OUT IN SUCH A SHORT SPAN MAKES ME FEEL LIKE THERE ARE MAJOR ELECTRICAL ISSUES. I KNOW THERE HAVE BEEN SEVERAL RECALLS ON THIS VEHICLE AND AM NOT SURE IF THESE ARE COVERED BUT JUST CAN'T BELIEVE IT'S A COINCIDENCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10969352March 29, 2017
STEERING
STEERING DEVICE COUPLING LOOSE OR DEFECTIVE SHOULD BE REPLACED AS A DEFECTIVE PART PER LOCAL HYUNDAI DEALERSHIP. SHOULD BE UNDER RECALL ON THE SONATAS AS THE PROBLEM IS GETTING MORE COMMON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10969371March 29, 2017
UNKNOWN OR OTHER
AS I WAS DRIVING HOME FROM WORK AT APROX 9PM MY CAR STARTED TO MAKE THIS LOUD ABNOXIOUS SOUND THAT STATES FOR ME TO SLOWLY STOP AND DO NOT DRIVE. AS I WAS ATTEMPTING TO MANEUVER FROM THE FAST LANE TO THE SIDE, MY CAR COMPLETELY SHUT OFF. I WAS SO AFRAID BECAUSE THERE WERE OTHER CARS AND TRUCKS RIGHT BEHIND ME AND I FEARED FOR MY LIFE.I AM TOLD THAT THIS ISSUE IS NOT UNDER WARRANTY BUT IT HAS BEEN REPORTED BY MAN. I JUST PURCHASED THE CAR A YEAR AGO AND SHOULD NOT BE HAVING THESE ISSUES. THIS IS UNSAFE ME LIFE THREATENING AND NEEDS TO BE RESOLVED ASAP. I HAVE ALSO READ REVIEWS ONLINE AND HAVE DISCOVERED THAT THERE ARE MANY OTHERS IN MY SAME SITUATION AND THAT THEY TOO HAVE BEEN IN LA LIFE THREATENING SCENARIO IN REGARDS TO THIS DEFECT WITH THE SAME EXACT CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10967418March 21, 2017
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE WOULD NOT IMMEDIATELY ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED AND THE CRUISE CONTROL WOULD NOT OPERATE. THE VEHICLE WAS TAKEN TO THE DEALER AND REPAIRED, BUT THE FAILURES EVENTUALLY RECURRED. THE FAILURE MILEAGE WAS 45,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10966296March 16, 2017
STEERING
MAKES A CLICKING NOISE, HAVE HAD THE CAR SERVICED, BOUGHT NEW TIRES TWICE AND ONLY HAVE 65,000 MILES. ALIGNMENT, BRAKES, ROUTER AND BALANCE DOES NOT FIX THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10966172March 15, 2017
SUSPENSION
COIL SPRINGS. WE LIVE IN A COLD CLIMATE STATE AND OUR CONCERNED THAT OUR COIL SPRINGS MIGHT BE DEFECTIVE OR CORRODED LIKE THE SPRING PROBLEMS IN THE 2011 SONATA MODELS. WE OWN THE 2013 SE SONATA MODEL WHICH ONE WOULD THINK HAS A BETTER SUSPENSION THAN THE STANDARD MODEL, APPARENTLY THAT IS NOT THE CASE. AFTER A FLAT TIRE ON A PAVED COUNTY HIGHWAY (CAR IN MOTION AT 45MPH) ON MARCH 6, 2017 WE FOUND OUT THAT BOTH FRONT SPRINGS HAD TO BE REPLACED AFTER NORMAL DRIVING (70K MILEAGE). DEALERSHIP TOLD US PASSENGER FRONT SPRING BREAKING LIKELY CAUSED OUR FLAT TIRE AND ONCE IN THE SHOP, THEY DISCOVERED OTHER SPRING WAS CRACKED AND NEEDED TO BE REPLACED AS WELL. WE HAD NOT ENCOUNTERED ANY MAJOR ROAD HAZARDS WHEN THE FLAT TIRE OCCURRED. CAR WAS MORE NOISY AFTER LAST SERVICE AT DEALERSHIP DECEMBER 27, 2016. SERVICE INCLUDED OIL CHANGE, TIRE ROTATION AND A REQUIRED UNDER BODY CORROSION TREATMENT. OUR RIDE SOUNDED MORE NOISY LIKE WHEN SNOW TIRES ARE PLACED ON A VEHICLE, DEALERSHIP AND MYSELF THOUGHT IT WAS JUST FROM THE RECENT TIRE ROTATION, BUT THE NOISE LASTED UNTIL THE FLAT TIRE INCIDENT WHICH OCCURRED WITH A RUMBLE LIKE SOUND FROM THE TIRE AREA AND A SUDDEN LOSS OF AIR NOISE FROM THE TIRE AREA, IT SOUNDED LIKE RELEASING AIR FROM AN AIR HOSE. DEALER REP MENTIONED HE'S SEEN THOUSANDS OF REPAIRS, BUT ONLY A FEW SPRING PROBLEMS WITH SONATAS AND ONLY 1 OTHER TIME IT INVOLVED A SONATA WITH 2 BROKEN COIL SPRINGS AND IN THAT CASE A DRIVER WENT OVER VERY SEVERE, ROUGH RAILROAD TRACKS WHEN THE SPRINGS FAILED, WE NEVER ENCOUNTERED A "BOTTOMING OUT" NOR ANY HAZARDOUS ROAD CONDITIONS PRIOR TO THE SPRINGS FAILING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10966184March 15, 2017
STEERING
ELECTRIC STEERING AT ALL TIMES CAUSES MY SONATA TO STEER A LITTLE FARTHER RIGHT OR LEFT WHEN I MOVE STEERING WHEEL WHICH CAUSES ME THE DRIVER TO CONSTANTLY MAKE CORRECTIONS SO I CAN TRY TO DRIVE THE CAR IN A STRAIGHT LINE WHICH IS IMPOSSIBLE. WHILE ON THE HIGHWAY IN SPEEDS EXCESS OF 65MPH MY CAR DRIFTS FROM LEFT TO RIGHT AND IM ALWAYS BEING CLOSE TO BEING SIDE SWIPING ANOTHER CAR. I PURCHASED THE CAR 01/17/2017 FROM CAR MAX WITH 31,000 MILES ON IT. I HAVE HAD CARMAX CHECK IT OUT AND THEY PERFORMED AN ALIGNMENT. STILL SAME ISSUE. THEY REFERRED ME TO THE DEALER AND THEY PERFORMED A CHECK ON IT AND STATED THEY ARE VERY AWARE OF THE ISSUE BUT THERE IS NO FIX FOR IT AND I SHOULD GET USE TO THE HAZARD. THIS HAPPENS WHILE ON THE HIGHWAY IN MOTION ABOVE HIGH RATES OF SPEED. MY INITIAL TEST DRIVE DID TO YIELD THIS ISSUE AS WE DID NOT TRAVEL AT HIGH SPEEDS. I ATTEMPTED TO TRADE IT THE 48 DAYS LATER FOR A NEWER SONATA AND WAS DENIED FINANCING. I JUST WANTED A VEHICLE WITHOUT A OBVIOUS PROBLEM AND THAT MAKES ME NAUSEOUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10960147March 11, 2017
STEERING
VEH. IS HARD TO KEEP IN LANE CONSTANTLY NEEDING CORRECTION AT SPEEDS OVER 40 MPG. FEELS LIKE A WHEEL IS LOOSE. I BOUGHT NEW TIRES THINKING THAT MAY BE IT BUT NOTHING CHANGED. THIS HAS OCCURRED SINCE THE VEH. WAS NEW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10958783March 6, 2017
ENGINE
WILL DRIVING ON US 1 GOING SOUTH BOUND IN MARATHON FLORIDA AS I WAS FROM 60 MPH TO 65 MPH ALL OF A SUDDEN I LOST ALL ENGINE POWER. SPEEDOMETER WENT TO ZERO AND ALL IDIOT LIGHTS CAME ON. I WAS ABLE TO COAST TO THE SIDE OF THE ROAD. I TRIED TO RESTART AND IT WOULD NOT MAKE ANY NOISE. I CALLED HYUNDAI ROADSIDE ASSISTANCE WHICH TOOK CLOSE TO 4 HOURS TO GET TO ME. THE CAR HAS APPROXIMATELY 29,600 MILES ON IT. AND THE PRIOR WEEK I HAD AN OIL CHANGE PERFORMED AT A HYUNDAI DEALER. THE DEALER IT WAS TOWED TOLD ME I NEED A NEW ENGINE. IT IS NOW A WEEK AND I AM STILL WAITING ON HYUNDAI TO APPROVE A WARRANTY CLAIM ON THE ENGINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10958552March 3, 2017
STEERING
I RECENTLY TOOK MY WIFE'S CAR TO A BETA CLUB CONVENTION, WITH 4 TEENAGE CHILDREN. WHEN I HIT THE INTERSTATE IT WAS VARY HARD TO KEEP THE CAR IN MY LANE AT 70 MPH. THE STEERING WOULD CATCH AND JERK ME ONE WAY OR THE OTHER. IT WAS EXHAUSTING JUST TRYING TO CONCENTRATE ON STAYING IN MY LANE. THIS IS A MAJOR SAFETY ISSUE, AND IT MAKES ME WONDER HOW MANY PEOPLE HAVE TO GET HURT BEFORE THIS OBVIOUS DESIGN FLAW GETS A RECALL?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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