Hyundai Sonata Complaints (2017)

881 consumer complaints on file.

#11652308April 2, 2025
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
The check engine light light is on now giving code p200a I was driving and the center console shut off and the engine died I had to pull over and start the car again it started but the check engine light light is on now for a p200a I’ve looked it up and everything I can find says there is a recall but my car isn’t in it so what can I do I don’t want to cause a fire or an accident because my car messed up o. Me
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11651993April 1, 2025
ENGINE
This is the third time after 3 “repairs” that I have had my car at the dealer in less than a year. Car went into “limp” mode while driving down the highway causing car to stall and not go over 20 mph. First time they said it was a technical update needing done. Second time said low battery power causing issue so I purchased $300 battery from dealer and now showing cylinder 4 misfire and recommend replacing spark plugs and oil combustion testing due to having to add 3 quarts of oil every 230 miles due to excessive oil consumption. Dealer said this will not fix the issue however so why would I pay to have it done if it won’t fix the issue. Luckily these three incidents of engine power loss hasn’t caused me to have an accident but what If in 3 months and my engine loses power without warning for the 4th time in a year it dies cause an accident. I have a case open with Hyundai but am getting nowhere. I feel like a measly engine replacement would cost less than it will cost if this causes a major accident soon.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11650847March 26, 2025
UNKNOWN OR OTHER
Paint peeling on hood and roof
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11649158March 19, 2025
ENGINE
FAIL/MALFUNCTION 3/18/25: Internal engine failure diagnosed by local Avondale, AZ Hyundai dealership service - rod bearing failure suspected. Vehicle currently undergoing Bearing Clearance Test to affirm this or any connecting rod issues, with possible need for total engine replacement. When googling "Hyundai Sonata hybrid 2017 internal engine failure," masses of reports generate from consumers with this model, complaining of same defect, as do numerous recalls for such defects that have been mandated for the model with range of years including 2017.Yet when searching with my VIN, it says no recalls have been mandated, in spite of the undeniable, widespread identical defect. Available for inspection. SAFETY RISK: Driving on the freeway in city traffic at 70-75mph, the engine completely stopped and all dash lights lit up at once. Vehicle had to be coasted to shoulder to wait for roadside assistance. Extremely hazardous to us in vehicle and to all around us with sudden, dramatic speed change in moving, constant freeway traffic. First time: Our usual mechanics at Pep Boys did diagnostic but found nothing, the vehicle drove normally for them, yet they did our regular tune-up, oil change, etc. Two weeks later, the same event happened on freeway, identical to first time. We were very lucky that no crashes happened either time. Pep Boys advised that Hyundai investigate the issue. PRIOR SYMPTOMS: No warning lights or sounds presented until the events themselves, when the entire dash lit up. However, in the couple of months before, there were occasional, slight hesitation moments in the motion while driving at any speed. CONCERNS: 1) It seems Hyundai is on track to want to charge me for an entire engine replacement, or for whatever engine repairs they deem, e.g. connecting rods, for manufacturing defects that they are entirely responsible for, 2) no recall seems to be mandated YET for this VIN batch, and 3) too many consumers are in danger - physically and financially.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648675March 17, 2025
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
While driving at a high rate of speed propulsion to the vehicle suddenly and without warning ceased, the electric and internal combustion engine were non-responsive (ICE stopped; hybrid motor didn't provide propulsion), the warning light said "Check Hybrid System. Turn off engine" I was put at risk because I was traveling at highway speed and was given no warning before the vehicle shut down. This has occurred nine times, I've reported all to Hyundai, they have had the car in the shop three times, the issue is not fixed. No, despite ODB2 error codes, the car has not shut down while a dealership is driving it. Yes, the vehicle has been inspected multiple times by Hyundai. Yes, always "Check Hybrid System. Turn off engine", in almost all cases the check engine light comes on after that, and in some cases additional lights such as "auto hold". This first occurred in Dec 2023, I was told the car was fixed (it wasn't) and happened again in October 2024. I haven't been able to drive my car since then.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648227March 13, 2025
ENGINE
I was driving on highway when all of sudden my vehicle began to shake hard and lose power, every time I stepped on the accelerator the check engine light came on, this happened on [XXX] in Los Baños, CA. My safety was at risk as all other traffic was going past me including semi trucks as I was trying to find a safe place to pull over out of harms way, as I was doing this the car shut off completely before I could even pull over. I had to get the vehicle towed to my local dealership where they had it for almost 3 weeks now, only diagnostic I’ve had back was that it has 2 misfires, one in cylinder 2 and the other in cylinder 4, and that it has no compression in cylinder 2. They said it isn’t covered under warranty which I believe should be looked into as I could of been serious hurt or lost my life due to this issues. I’ve had the vehicle serviced up to date since I’ve owed it and also noticed high oil consumption, not sure if this led to engine failure? The final diagnosis from Hyandai dealer is that engine is no good anymore and need replacement but it’s not covered under warranty. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11647287March 10, 2025
ENGINE
Unknown... I recently got an oil change and not even a week later my oil light came on. There's no leaks, I've been to midas several times and no leak was found. Was told to check to see if it had any recalls, my vin doesn't produce a recall but I know there's something wrong with my car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11647368March 10, 2025
ENGINE, UNKNOWN OR OTHER
My vehicle was purchased in 2018 and currently has 128,000 miles. I took it to the dealership because it was puttering and not holding pil. The dealership did some work on the vehicle. Furthermore, after that trip to the dealership, my car kept burning oil even after recent oil changes that I found myself constantly adding oil. I took it to another licensed mechanic who informed me after a tune up that my car is consistently burning oil. This was after I had a recent oil change. The engine is defective, hyundai knows they are defective and refuse to do anything about it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11647048March 7, 2025
STEERING
When turning the steering wheel to the left, the steering wheel jerks and pulls to the left, gets stuck some and the jerk back into place when coming out a left turn or curve to balance steering wheel position. Searched for recall and took to Hyundai but they could not find anything. They say maybe purchase tires, rotate your tires and/or wheel alignment. I have done it all. They said they heard others say that but don't see a recall or know what would cause it. Went on Reddit, and others are having the same problem. Therefore, there is a problem this jerking issue. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644439February 24, 2025
ENGINE
Car has been burning oil since September of 2024. It’s burning 2 quarts of oil every 500 miles. The oil is burning out spark plugs and coils every 3 months. These engines need to be recall and Hyundai needs to be held accountable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642667February 14, 2025
VISIBILITY/WIPER
Engine does not reach normal operating temperature, possibly failed thermostat. Front window does not defrost properly and ices up while driving for 10 minutes after warming up for 15 minutes.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642137February 12, 2025
ENGINE
The contact owned a 2017 Hyundai Sonata. The contact stated while on travel, the contact stopped at a local gas station. The contact stated while the vehicle was parked and unoccupied, the contact was informed by the store attendant that the vehicle was on fire. The contact noticed the fire came from under the hood compartment and the vehicle was engulfed with flames. The contact stated an off-duty police officer and the store owner attempted to extinguish the fire with fire extinguishers, however, they were unsuccessful. The fire department was called, arrived on the scene, and extinguished the fire but the vehicle was already consumed by the fire. The vehicle and all properties in the vehicle were destroyed in the fire. The vehicle was towed to a local tow yard. The vehicle was condemned to total loss by the insurance company. A police report was filed. In addition, the contact stated that 75 miles before the fire occurrence, the vehicle was started, and the contact noticed white smoke exiting from under the hood compartment. The contact interpreted it to be frost from the start of the engine being cold. The dealer was made aware of the failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 90,000
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11641776February 10, 2025
ENGINE
Every few months my car’s engine struggles. It doesn’t start, or I have to try a few times. For whatever reason I need to get an oil change a lot more frequently than normal and I’ve been to the shop before and the shop tells me that my engine is recalled but it doesn’t say that on the website when I put my vin number in. Whenever the engine stops working again sometimes the AC doesn’t work and it almost put my dog’s life at risk once.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11640919February 5, 2025
UNKNOWN OR OTHER
The contact is a death investigator calling on behalf of the owner of a 2017 Hyundai Sonata. The contact stated while he was driving at an undisclosed speed, another vehicle failed to yield causing the front of the vehicle to crash into the front end of another vehicle. The events leading to the crash were unknown. The air bags were deployed. The owner of the 2017 Hyundai Senata was pronounced deceased at the scene; the cause was presumed to have been caused by the wheel hub dislodging. The death investigator arrived at the scene and discovered the wheel hub in the back of the neck of the driver possibly leading to the fatality. The other vehicle involved in the crash was able to drive off the scene. No further information was available on the other vehicle in the crash. A police report was filed. The vehicle was destroyed. The manufacturer was not notified of the failure. The failure mileage was unknown.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
1
#11640410February 3, 2025
ENGINE
The vehicle had a recall to replace the motor for bearing failure. They replaced my motor at 101,000 miles. The second motor than failed for the exact recall of bearing failure at 65,000 miles on the new motor. They told me that since I had already have done the recall and my car was now out of warranty that I would have to pay 10% of the repair bill for another motor. This second motor should have been included in that recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11640472February 3, 2025
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
I keep having both my low beam headlight bulbs burning out and one of them started catching on fire. The driver side caught some type of electrical issue causing it to start smoking and eventually melted the connector and lightbulb housing
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11640506February 3, 2025
ENGINE
The contact's son owns a 2017 Hyundai Sonata Hybrid. The contact stated that while her son was driving at an undisclosed speed, he smelled a burning odor on the interior of the vehicle, after which he heard an abnormal sound coming from the engine compartment. The check engine warning light was illuminated. The vehicle was taken to the dealer to be diagnosed; however, the contact was not aware of the diagnostic report. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 21V727000 (Engine); the VIN was included, and parts were available. The contact also stated that the vehicle had a Salvage Title. The manufacturer was not notified of the failure. The failure mileage was 66,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636772January 18, 2025
STEERING
Experienced total loss of power steering when entering a parking lot. Was extremely hard to turn wheel to get into a parking spot. Red steering wheel icon with exclamation point was flashing on the dash. Shut off car, turned back on, and the light went off. Still had car towed, owner’s manual states to have it inspected by the manufacturer, don’t drive. Of course, Walser Hyundai Service Center in Coon Rapids could not duplicate the issue - so nothing was done. A C1102 code was detected meaning low voltage, however, when checking the battery and alternator, both tested good. Was told that there are 4 different parts to the steering, each one being very expensive to repair. Also, my display has been going out intermittently for the last year. Possible voltage too? My display did NOT go out when the power steering went out. ??? Computer Issue Maybe ??? Car already has 3 Extended Coverage issues - Power Steering, Fuel Filter Assembly, and Engine Failure, not to forget the excessive oil consumption problem (1-2 quarts per week). No recalls, just wait to see if it happens to you. Some of these issue are extremely dangerous, there should be recalls!!! They need to be fixed. I am now fearful to drive this car, it’s either going to kill me or someone else, especially if I lose the power steering at high speeds. Lost complete faith in Hyundai as a vehicle manufacturer, they do not stand behind their product.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636353January 16, 2025
SERVICE BRAKES, STRUCTURE:BODY, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Fault code in the Automatic Braking System C24020 C17410 White body paint bubbling and peeling off the car for no reason. Passenger door roof frame and trunk. Hood previously repaired
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11635989January 14, 2025
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
I can’t drive my car on the highway cause then it will shut off and say HEV system error and I have to shut my car off turn it back on then erase the code with my diagnostic tool. My oil light keeps popping up and whenever I slightly press on the gas pedal or go up a steep hill, it starts to rattle, been noticing my oil burns out fast and I have to replace it when it gets low.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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