Hyundai Sonata Complaints (2023)

103 consumer complaints on file.

#11668504June 22, 2025
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
Took my car in February 10 for a recall that pop up on the app and today is June 22 and I’m getting all the run around and different dates for my car to be ready but everything it’s time to pick up my vehicle something comes up and they told me they took my car back to the body shop for the recall issue. All the information are added on the file
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11666202June 10, 2025
ENGINE, UNKNOWN OR OTHER
On June 4 as son was turning, the car started shaking & went to park. He managed to slip into a nearby parking spot & tried to reverse. The car turned on, put into reverse & then after about 2 seconds it went to park & stopped. This happened several times. It was towed to the dealer who today, June 10, reported it was a transmission flaw. The car was being driven at about 30 mph on a 2 way street. Had it been on the interstate at a higher speed, it may have caused a dangerous situation with a sudden stop.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11663670May 29, 2025
FUEL/PROPULSION SYSTEM
My car stalled while driving through an intersection and nearly caused a T-Bone collision. The car would not start afterwards and towed to dealership. The car currently has 32000k miles on it. The inspection report stated leaking fuel injectors causing misfires. This was covered by warranty. The parts are currently backordered with no eta on possible repair indicating it might be a widespread issue. There were no warnings or lights prior to incident. The car had just been serviced at 30k miles by the dealership with no indication of possible failure given to me by maintenance department. The dealership is out of loan vehicles and I’ve been without a vehicle for 6 days now causing work and personal issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11652891April 4, 2025
POWER TRAIN
Similar to other stories I’ve read online, my 2023 sonata broke down on the highway a minute after any error signal popping up, in a dangerous location on the highway with no shoulder. Plaza Hyundai dealership was first/last and only people to perform an oil change or service the car. They told me they wouldn’t take the car due to being full after the incident. A Different Hyundai dealership took the car and found the breakdown was due to a missing oil drain plug and the engine leaked all the oil, while noting they didn’t do the previous oil change and there was no external damages. Plaza Hyundai is refusing to claim responsibility and just trying to milk me for much money as possible/get me to purchase a new engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11650219March 24, 2025
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
I have had this car checked out 3 times and on my way to the 4th appointment. I can be in the middle of the road or pulled up in my driveway the RPMs go crazy shuts off every light comes on then clicks and I have to waite and try to restart. This car has been a problem since we bought it brand new even the chrome has come loose on it. Took to 1 dealership they said it's not throwing a code so nothing they can do I pulled out of the dealership onto the busy highway and the rims went crazy lights came on and it died called the mechanic that said nothing was wrong he came out got it running took it back came back said nothing showing up so there was nothing he could do. I'm driving another 3 hours away hoping I make it to another dealership that said they would look at it after I sent pictures and a video to the mechanic. I will NEVER buy another hyundai again and definitely tell anyone I know not to.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11641315February 7, 2025
FUEL SYSTEM, GASOLINE
The contact owns a 2023 Hyundai Sonata. The contact stated while driving at various speeds, there was a loud sound coming from the rear end underneath the floorboard like a part slamming on the undercarriage of the vehicle. The contact stated that the fuel gauge suddenly indicated that the fuel tank was EMPTY. The vehicle was taken to the dealer who diagnosed that the gas valve and electronic control unit (ECU) had failed. The contact stated that the gas valve was replaced, and the electronic control unit (ECU) was updated. After receiving the repair, the contact noticed that while attempting to accelerate, the vehicle downshifted before shifting to the desired gear and accelerating. The failure was most persistent while driving uphill. The check engine warning light was illuminated. The vehicle was taken to another dealer, All Star Hyundai (3950 Century Ct, Pittsburg, CA 94565) who was unable to diagnose the vehicle due to not having the tool necessary to detach the fuel tank. The vehicle was then taken to another dealer, San Leandro Hyundai a Carnamic Car Center (1066 Marina Blvd, San Leandro, CA 94577) who diagnosed that the pressure valve was swollen and the entire fuel tank and pressure valve needed to be replaced. The vehicle was not repaired. Due to the inconsistency of diagnostic results, the contact decided to take the vehicle to another dealer, Fremont Hyundai (43690 Auto Mall Cir, Fremont, CA 94538) who diagnosed that the pressure valve was swollen but had not diagnosed that the fuel tank needed to be replaced due to not finding a failure with the fuel tank. The manufacturer was not made aware of the failure. The failure mileage was approximately failure mileage was 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11641209February 6, 2025
FUEL/PROPULSION SYSTEM
Good afternoon. My issue is related to an existing recall that Hyundai Motor sent to me back during the beginning of January 2025 for a gas valve, tank inspection (replaced if necessary.) and ECU computer update. I've been to a total of 4 Hyundai Dealers and none of them have been consistent with this recall. The first Dealer is "Future Hyundai" in Concord, California. Initially, I'd took my car there for both recall and sound coming from the gas tank and my fuel level dropping. I was told by a service advisor by the name of Hayley, that it would cost a diagnostic fee to locate the issue. I didn't have the fees. But, seeing that the gas tank was part of the equation. It was free. The gas tank inspection was never done. I was told by Hayley that the fuel valve was replaced. But they mechanics only done a quick visual. I wasn't reassured that my issue was resolved. So I'd took it to a another Hyundai Dealer. This dealer told me that part of the procedure is to take off the tank and inspect it. I didn't get that far because I was told that a tool that was used is used to take off the tank was broken. A bleeder tool. Which doesn't make sense, because the tool is used for Bleeding out air from the fuel system. "Allstar Hyundai." The last two of the 4 dealers, "San Leandro Hyundai" and "Freemont Hyundai", told me that my fuel pressure hose in my gas tank and had swelled up. San Leandro dealer told me that my gas tank expanded. But the "Freemont Dealer" only mentioned the fuel hose. But never mentioned the gas tank. But decided to add it anyways. None of these dealers have been consistent regarding the recall. "Freemont Hyundai", the last of the 4, the service man told me that my tank is available. But his story changed from the time that I can get the job done 4 times. To having to have my car for two days before they can order the part. He'd order the parts, verified to me, when I was at my appointment. But now that conversation changed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638560January 25, 2025
ENGINE, POWER TRAIN
2023 Sonata N-Line, complete loss of power while driving on seven (7) occasions over the past year. In all cases above 60mph creating a dangerous condition to myself and fellow drivers while attempting to pull to the side of the road while rapidly losing speed. In all seven (7) cases, the DTC code is P065312. I have asked the dealership to note the recurring issue in my service records and I have reached out to Hyundai, mostly so that if I am involved in a serious accident because of this issue, there is a paper trail for legal purposes. The dealership folks are nice but basically unless the car rolls into the dealership with smoke pouring out of the engine, they want to charge a diagnostics fee and keep the car for multiple days which isn't helpful because like most, I need the car and the issue is extremely sporadic. It is disappointing and I hope Hyundai takes note and provides remedy for the issue sooner rather than later as this is my sixth (6th) Hyundai vehicle and really do like the car otherwise. All incidents below: 01/23/2025 - 9531 miles 01/20/205 - 9128 miles 12/15/2024 - 5500 miles 12/13/2024 - 5374 miles 11/22/2024 - 2409 miles 01/12/2024 - 568 miles 01/08/2024 - 554 miles
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636797January 18, 2025
ENGINE
I BOUGHT THIS CAR BRAND NEW IN NOVEMBER 2023, BY FEBRUARY, THE CAR STARTED STALLING ON THE STREETS/HYWAY. ALL DASH LIGHTS WOULD COME ON, THE VEHICLE WOULD STALL AND IS NO LONGER ABLE TO RESTART. THIS HAPPENED 4 TIME IN 2024. WHEN I TOW IT TO THE DEALER, THEY ALWAYS COME BACK WITH THE SAME ANSWER. ''THE AC MOTOR POWER CABLE HAS BEEN DISCONNECTING LEADING TO LOSE OF POWER''. THEY HAVE REPLACED IT 4X BUT THE SAME PROBLEM PERSIST. IT'S VERY SCARY ESPECIALLY WHN AM DRIVING IN A BUSY ROAD OR WHEN AM DRIVING AT NIGHT IN THE MIDDLE OF WINTER. AM NOT SURE HOW TO MOVE FROM HERE. THANKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636585January 17, 2025
FUEL/PROPULSION SYSTEM, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I was driving into work on a major road (about 45 mph) when my 2023 Hyundai Sonata stopped accelerating and my engine gave out. Initially I thought I was accidentally pressing on my break pedal but when I realized I wasn’t pressing the break, I had just enough time to turn on my hazards and get out of traffic and onto the shoulder of the road. I was stuck between a main exit and the major road. My battery, oil, and engine lights came on (no service lights had been on prior to this incident) and my car was just very slowly rolling before it automatically engaged my parking break - which makes me fearful of what would have happened if I had still been in busy traffic. I could gotten very badly rear-ended. My car only has just over 5600 miles and I never had any issues with it before and kept up with the general maintenance. I attempted to restart my car to no avail and about 30 minutes later I was able to restart my car but there was a very strong vapor smell in the cabin of my car. I got my car towed to a dealership and was informed one of my fuel injectors was misfiring/gone bad - similar to many other incidents on this site. I asked the dealership if they were able to view the state of my other fuel injectors and was told they were unable to do that, so I am unsure if other fuel injectors will go bad in the future.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11632905December 28, 2024
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
Twice within the first 26k miles i had 2 individual fuel injectors go bad. Both times my check engine light came on in the middle of driving, and then my car would no longer increase in speed and left me stranded on the road. Luckily, i was able to pull over to the side of the road. The random malfunction of the vehicle could’ve caused an accident or put my life, as well as the drivers on the road, in danger. When my vehicle arrived at the dealership, i was told that it was “because of the gas i was putting in my car”. I have never had any problems with any other vehicle when using the same gas, and have never heard of it from anyone else except from people with the same make and model as me. The dealership refused to replace the other 2 remaining fuel injectors because “they aren’t in need of repair” but acknowledged that I will just have to wait until the other 2 fuel injectors go bad and possibly be stranded in the middle of the road again. When picking up my vehicle after the seconds repair, I was told that my timing cover was leaking oil and that was repaired as well. When asked how that happened, the service center told me it was a factory malfunction. The first incident where Cylinder 2 went bad was on 12/27/2023 at 13,143 miles The second incident where Cylinder 3 went bad as well as the leaking timing cover was on 12/2/2024 at 25,890 miles
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11630937December 16, 2024
FUEL/PROPULSION SYSTEM
I bought the new car on 11/21/22. There have been two incidents with the same cause. Incident #1: On 1/25/23, while I was on a six lane highway with high speed traffic and rush hour level traffic, the car began to fail, with 'bucking', failure to respond to the gas pedal, loss of power, and difficulty steering. At that time, the check engine light also went on (it had not been on previous to the event starting). I was able to get the car off the highway, where it completely died - it would not move. It was towed. Mileage at this time was 1,330 miles - the car was 2 months old. It was diagnosed that "Cylinder #3 fuel injector is stuck open causing drivability issue". The likelihood that I would have been hit, by another car on that multi-lane highway with cars at high speed, and hurt or even killed is extremely high, if not certain. I did not file a report with NHTSA about the first incident (I was not aware of this service.) Incident #2: On 12/7/24, while I was again on a six lane highway, high speed traffic, night darkness, rain, and rush hour level traffic, the car began to fail in the exact same way as in 2023, 'bucking', failure to respond to gas pedal, slowing, difficulty steering, etc. I was able to get off the highway before it completely 'died'. It was undriveable and had to be towed. There was no warning light prior to the event occurring. Mileage at the time was 21,091. The probability, considering the rain, the dark, and the fact that I was on a 'super highway', that I could have been hit, hurt or even killed is extremely high. The diagnosis was 'TSB indicated #3 Fuel Injector be replaced." I do not have any of the old fuel injectors. In addition, I routinely - multiple times a week - have small children in this car. These events could have happened when I had a carful of small children with me. My routine schedule means there was also the high probability of others being hurt.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11627724November 27, 2024
POWER TRAIN
The push button shifters do not shift gears, unless the brake is depressed. On a slight incline, it is natural to shift from forward to reverse without braking leaving the driver in the wrong gear. So I have often started forward expecting to go backwards. I accidently ran over a portable toilet trying to quickly reverse out of a driveway on a slight incline. I hope no one has run over a person this way. I have had other close calls. This system is far more dangerous than lever style shifters. Even a little mistiming between brake and shift can leave the car going the wrong way.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11623669November 5, 2024
FUEL/PROPULSION SYSTEM
Fuel injection systems failed At 5000 miles cell 2 At 15000 miles cell 3 Under warranty but although tech said other two would fail prematurely Hyundai would not replace cell one and 4 As these failures happen suddenly without warning while driving I feel this is a serious safety hazard
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11622850October 30, 2024
FORWARD COLLISION AVOIDANCE: WARNINGS
During snow and icing conditions the forward collision radar in the logo gets covered up and becomes inoperable. This at the very time that we most need forward collision warning. It would helpful if there was electric deicing in the unit, much like the rear view side mirrors.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11622260October 28, 2024
SERVICE BRAKES
Since I have had the car, I would have to check my invoices for exact mileages, I have changed my brakes 4 times now. I only have 40k miles on the vehicle. This is very bizarre to me since I have owned a 2020 Hyundai sonata SEL convenience prior to this and never once changed the brakes. I have also changed my rotors once, resurfaced them another then, and I am in the process of changing them again. Now to this day, my calibers are shot. They will take 2 months on back order to come in from Korea. Maybe Hyundai needs to look into N lines in specific as I have read many people complaining about the same thing. It's 40k miles and I am just now needing to change my rear brakes, seems pretty reasonable. Something is very wrong with this car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11622068October 26, 2024
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
For like the fifth time while I'm driving the car just dies. I can be going 55 I can be going 70 and the dashboard lights up like a Christmas tree and the car just dies. I have to pull the car over to the side and I have to turn it off and restart it again. And then about 3 days later the check engine light will go away. This seems like a software issue but Hyundai and my local dealer cannot help me I'm going to get killed in this thing. I can't take it on the highway I can barely take it down the street because it could go out on me while I'm driving and I could be in the middle lane and I could get killed. They tell me they can't replicate the issue but it's a software issue somebody needs to do something before I get killed. Every single light on the dashboard turns on and the engine just dies. This is like the fifth time this has happened. I think this car is a lemon but no one will help me.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619305October 11, 2024
POWER TRAIN, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
On 4 occasions in the last 4 months when I push the gas my cars rpm will go up but the car does not accelerate. This has happened twice on the interstate when trying to merge with trsffic and twice in city traffic, once when making a lefthand turn across oncoming traffic and once just driving down the road. I have taken the car to 2 separate dealerships for a total of 3 times and they drive it a few miles and tell me they can't duplicate the issue. I just picked my car up today after leaving it for 6 days. On my way home the emergency breaking system activated for no reason slowing my car down on the interstate. Both of these issues could get me or someone elas killed. I have not even had this car for 2 years and I am afraid to drive it. Please help. I know I am not the only person with this issue because I can see others on the internet who also have been told that the dealership can't dupe the problem. Even the dealership I just picked it up from said they had another car there with the same problem that they can't duplicate so there is nothing they can do.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11618968October 9, 2024
FUEL/PROPULSION SYSTEM
While driving on the country side, my car engine stopped providing power to the car and started making some noise. The engine rpm would fluctuate and increase due to downshifting but there was no power. Luckily, the car had some speed around 50 mph, the road was slightly downhill and nobody was behind, managed to coast to a gas station half a mile away. The engine shut itself off after the car stopped. I was able to restart the car but it would shut itself off within 2 seconds of restart. Car was towed to the dealership and I was told that it had a faulty injector. The injector was replaced a week later and I received my car back later.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11615515September 19, 2024
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
My name is [XXX] , and I am the frustrated owner of a 2023 Hyundai Sonata SEL. For context, I am a [XXX] woman who had never experienced the frightening event of a “brand new” car breaking down—until now. I am still in shock and trembling from the experience I had with my “new” 2023 Hyundai Sonata on the morning of [XXX]. At 9:30 a.m., I was driving on [XXX] . I was driving the speed limit (55 mph) and cruising along when, all of a sudden, as I went to accelerate, my vehicle instead began decelerating rapidly. I pressed the gas pedal, thinking I might have let up too much or accidentally had my foot on the brake. However, pressing the gas only caused the RPM to spike, with no change in my speed. I had to act quickly, paying close attention to the surrounding traffic as my car slowed down. Thankfully, I managed to maneuver from the far-left lane to the shoulder of the highway. My speed had dropped to around 30 mph and was decreasing. Trying to safely navigate a slowing vehicle on a highway filled with traffic is an adrenaline rush I wouldn’t wish on anyone. I was in a state of severe panic. As I steered the car onto the shoulder, I noticed it was shaking and struggling to move forward. White smoke was also coming from the exhaust. Once safely stopped, I put the car in park and turned off the engine to let it cool down. After a few minutes, I restarted it and noticed the engine, oil, and battery indicators were all illuminated on the dashboard. My first thought was a battery issue, but the car was still able to turn on. However, the engine did not start. A notification appeared, stating the car was not in a condition to be driven. After receiving the car back from the Hyundai Dealer I was notified that the issue was due to fuel injectors failing. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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