Hyundai Sonata Complaints (2011)

3,476 consumer complaints on file.

#10762734September 9, 2015
AIR BAGS
AIRBAG WARNING LIGHT REMAINED ON AFTER STARTING THE VEHICLE RECENTLY. VEHICLE WAS DIAGNOSED ON AUGUST 31, 2015 BY LOCAL HYUNDAI DEALERSHIP (WHERE PURCHASED) . RESULTS OF DIAGNOSIS STATED ON SERVICE DESCRIPTION "CODE IN ACU FOR OCS MODULE. RECOMMEND REPLACEMENT OF PASSENGER SEAT BOTTOM". IT WAS STATED THAT WITH THE AIRBAG LIGHT ON ,THE SERVICE DEPARTMENT COULD NOT GUARANTEE AIRBAG WOULD WORK. SO WE IMMEDIATELY ORDERED RECOMMENDED AIRBAG PARTS. ( FRONT PASSENGER SEAT BOTTOM) AT A MAJOR COST OF $1,246. AND LABOR COST OF $165. PARTS CAME IN AND WERE INSTALLED ON SEPTEMBER 9,2015. AIRBAG LIGHT IS OFF . THIS SAFETY SYSTEM NEEDS TO BE INVESTIGATED FOR ROOT CAUSE AND CORRECTIVE ACTIONS. WITH ONLY 81,319 MILES , THIS FALLS WAY SHORT OF LONG TERM PERFORMANCE. . WITH SAFETY OF MY FAMILY AT STAKE WITH THIS ISSUE I HAD NO OTHER CHOICE BUT TO GET THIS ISSUE FIXED . PLUS IT WOULD NOT PASS STATE INSPECTION. LAST I HAVE SEEN SEVERAL OTHER REPORTS OF AIRBAG LIGHTS ON FOR HYUNDAI SONATA 201, SAME PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10762742September 9, 2015
STEERING
RECENTLY WHILE TURNING STEERING WHEEL IN PARK , HEARD CLICKING/POPPING NOISE . COULD FEEL THE CLICKING THROUGH THE STEERING COLUMN. LOCAL HYUNDAI DEALERSHIP (WHERE PURCHASED) DIAGNOSED ISSUE ON AUGUST 31,2015. DESCRIPTION OF DIAGNOSIS ON SERVICE PAPER. " RECOMMEND REPLACING COUPLER " COST OF LABOR AT $222.14 AND PART COST $3.65. THIS ISSUE NEEDS TO BE INVESTIGATED FOR ROOT CAUSE AND CORRECTIVE ACTIONS. THIS COUPLER SHOULD NOT BE WEARING OUT AFTER 81,319 MILES. ALSO , IF THIS HAD NOT BEEN FIXED SOON. , IT MAY CAUSED A STEERING ISSUE. LAST, I HAVE READ THERE ARE SEVERAL HUNDRED REPORTS OF THIS COUPLER ISSUE. I ALREADY HAD ANOTHER POPPING ISSUE WITH STEERING LAST SPRING THAT THE GEAR IN STEERING RACK FAILED PER SERVICE REPORT AND WAS REPLACED .FORTUNATELY UNDER WARRANTY. WITH THESE ISSUES MOUNTING, WITH HIGH LABOR COST , THE LONG TERM RELIABILITY AND COST TO OWN THIS VEHICLE ,IS A CONCERN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10762747September 9, 2015
ELECTRICAL SYSTEM
EXPERIENCED ISSUE WITH MY HYUNDAI SONATA 2011 NOT STARTING AND HEARD A CLICKING NOISE. TOWED VEHICLE TO LOCAL HYUNDAI DEALERSHIP (WHERE PURCHASED). SERVICE REPORT ON APRIL 21,2015 INDICATED STARTER FORK HAD FAILED. COST OF LABOR WAS $112.50 AND PLASTIC FORK $8.13. PLUS TOWING COST THIS IS NEEDS TO BE INVESTIGATED FOR ROOT CAUSE AND CORRECTIVE ACTIONS. PER SERVICE DEPARTMENT THIS WAS NOT COVERED UNDER DRIVETRAIN WARRANTY. THIS PART SHOULD NOT BE FAILING AFTER ONLY 77,213 MILES. THE LONG TERM RELIABILITY OF THIS VEHICLE IS A CONCERN WITH RISING AND MOUNTING LABOR COST. HOW LONG WILL THIS FORK LAST? HOW DID THIS PART PASS THE HYUNDAI DEVELOPMENT AND PRODUCT VALIDATION AUTOMOTIVE TESTING? OR IS THIS A MANUFACTURING DEFECT ISSUE AFTER RELEASE ? THIS IS ANOTHER KNOWN ISSUE THAT IS BEING REPORTED BY SONATA 2011 OWNERS AND NOT BEING ADDRESSED IT IS POOR WHEN THE TOWING SERVICE PERSON KNEW WHAT THE ISSUE WAS. AS HE HAS TOWED SEVERAL SONATAS WITH SAME ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10762516September 9, 2015
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
WE WERE DRIVING ON I81N IN VIRGINIA WHEN IT SOUNDED LIKE WE WERE DRIVING OVER GRAVEL.I THOUGHT IT COULD HAVE BEEN A TIRE. FOUND TIRES WERE OK. WAITED TO PULL OUT SAFELY. SECONDS AFTER WE ENTERED I81N, WE BEGAN TO LOSE POWER, A/C AND A WARNING LIGHT INDICATING TO CHECK HYBRID SYSTEM CAME ON IN MESSAGE BOARD. WE PULLED OFF AT EXIT 277N AND HAD ENOUGH POWER TO FIND A SAFE PLACE TO PULL OVER.I DISCOVERED THAT THE SERPENTINE BELT WAS SHREDDED. WE WERE TOWED TO A HYUNDAI DEALER WHERE THE CAR SAT OVERNIGHT ON 9/6/15 UNTIL SERVICE OPENED ON 9/8/15. THE SERPENTINE BELT WAS REPLACED AS WELL AS THE WATER PUMP BELT WHICH WAS ALSO DAMAGED. THE MECHANIC INFORMED ME THE NEW BELT WAS NOT RUNNING TRUE ON THE TENSIONER AND A RIDGE HAD FORMED ON THE OUTSIDE SURFACE OF THE TENSIONER. MY OPINION IS THAT THE PART WAS DEFECTIVE BECAUSE THE BELT WAS NOT RUNNING TRUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10762075September 8, 2015
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, EXTERIOR LIGHTING
IN MID--AUGUST 2015, MY CAR BEGAN TO HAVE ODD THINGS HAPPEN SUCH AS THE CAR ALARM RANDOMLY GOING OFF. I REPLACED THE BATTERY THINKING IT MAY BE THE CAUSE. THAT DID NOT HELP. THE ALARM STILL RANDOMLY WENT OFF. I DID NOT THINK THIS WAS A SERIOUS PROBLEM UNTIL MY DAUGHTER WAS DRIVING AT HIGHWAY SPEEDS. ON AUG 14TH SHE REPORTED TO ME THAT HER STEERING BECAME ERRATIC REGARDLESS OF WHAT SHE DID. AFTER SHE PULLED OVER, SHE NOTICED THE FUEL GAUGE WENT TO ZERO AND THE LOW FUEL LIGHT BEGAN BLINKING DESPITE HAVING RECENTLY FILLED THE TANK. WHEN SHE GOT BACK ON THE ROAD, THE CRUISE CONTROL SUDDENLY STOPPED WORKING. FINALLY, WITHIN THE NEXT COUPLE OF DAYS, THE BRAKE LIGHTS CAME ON AND WOULD NOT GO OFF. THIS CAUSED THE LEFT TAIL LIGHT ASSEMBLY TO COMPLETELY MELT! THEN, ON AUG 24TH, SHE DROVE THE CAR TO O'BRIEN HYUNDAI IN FT MYERS, FL. THEY REPLACED THE STEERING ANGLE SENSOR, SENDING UNIT, BRAKE SWITCH, BRAKE SWITCH STOPPER, AND TAIL LIGHT ASSEMBLY. THEY COULD NOT TELL HER OR ME WHAT THE ROOT CAUSE WAS FOR THIS ELECTRICAL ISSUE THAT NEARLY CAUSED A ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10762092September 8, 2015
STEERING
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHEN THE VEHICLE WAS TAKEN IN FOR INSPECTION, THE TECHNICIAN STATED THAT THE STEERING FLEXIBLE COUPLING NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER:10V426000 (STEERING). THE FAILURE MILEAGE WAS 78,119.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10761939September 7, 2015
STEERING
BEGINNING AUGUST 31ST, 2015 MY 2011 HYUNDAI SONATA'S STEERING WHEEL STARTED MAKING A CLICKING NOISE WHENEVER IT DROVE OVER ANY LARGE BUMPY AREAS IN THE ROAD, NO MATTER THE SPEED DRIVEN OVER THE BUMPS. OVER THE NEXT WEEK THE STEERING WHEEL ITSELF HAS STARTED TO FEEL LIKE IT IS LOOSENING AND NOW MAKES THE CLICKING NOISE WHENEVER STEERING WHEEL IS TURNED AT ALL. VERY LITTLE MOVEMENT FROM THE STEERING WHEEL CAUSES A CLICKING NOISE NOW AND THERE IS SIGNIFICANT MOVEMENT IN THE WHEEL FROM THE COLUMN, EVEN WHEN NOT IN MOTION. THE STEERING ITSELF SEEMS TO BE AFFECTED NOW AS WELL, AS IT TAKES MORE MANEUVERING FROM THE WHEEL BY ME TO DRIVE IN NORMAL CONDITIONS. FROM WHAT I HAVE READ ONLINE AND FROM THE RECALL ON SOME 2011 SONATA'S THIS ISSUE CAN BECOME VERY DANGEROUS AND LIFE THREATENING. I LOOKED UP THE VIN TO MY VEHICLE AND ACCORDING TO NHTSA AND HYUNDAI.COM MY VEHICLE IS NOT COVERED UNDER THIS RECALL, EVEN THOUGH THE ISSUES ARE EXACTLY THE SAME AS WHAT THE RECALL COVERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10761861September 6, 2015
STEERING
WAS DRIVING DOWN THE ROAD HIT A SMALL PIECE OF BLACK ICE AND LOST CONTROL COULDN'T RECOVER DUE TO EXCESSIVE PLAY IN STEERING WHEEL. AFTER FILLING CLAIM AND GETTING CAR REPAIRED STEERING HAS GOT WORSE. DID RESARCH THERE IS A RECALL ON HYUNDAI SANATAS FOR THIS ISSUE BUT IS NOT COVERED ON MY CAR MANY OTHERS ARE HAVING THIS ISSUE AND ARE STILL NOT COVERED ON ANY RECALL.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10761680September 4, 2015
STEERING
WHEN THIS PROBLEM STARTED INITIALLY IT WAS A LITTLE NOISE THAT YOU CAN BARELY HEAR WHENEVER THE STEERING WAS TURN TO THE RIGHT OR TO THE LEFT, BUT AS THE DAYS GOES BY THE SITUATION KEEP GETTING WORST, THE NOISE COULD BE HEARD A LITTLE LOUDER. I WENT TO THE WEB AND I FOUND A RECALL FOR THE 2011 HYUNDAI SONATA BECAUSE OF ISSUES WITH THE STEERING, I CALLED HYUNDAI CUSTOMER SERVICE IN ORDER TO GET INFORMATION ABOUT THE RECALL AND THEY TOLD ME THAT MY CAR WAS NOT PART OF THE RECALL JUST BECAUSE MY CAR WAS MADE ABOUT A MONTH AFTER THE DATE ON THE RECALL. THEY SAID THE RECALL WAS FOR SONATA BUILT BY DECEMBER 11, 2009 TO SEPTEMBER 10, 2010. MY CAR WAS BUILT ON OCTOBER 6, 2010. I EXPLAINED THAT MY CAR WAS HAVING THE SAME ISSUE AS THE CARS ON THE RECALL AND MY CAR WAS ALSO MADE IN THE SAME FACTORY IN ALABAMA AS WAS THE OTHER CARS ON THE RECALL. THEY TOLD ME TO GO THE DEALERSHIP WHERE I BOUGHT THE CAR. I WENT TO THE DEALERSHIP BUT THEY WANT TO CHARGE $165 TO DIAGNOSE THE CAR BEFORE FIXING IT AND THEN CHARGE TO FIX IT. I THINK MY CAR ALSO HAVE THE SAME PROBLEM WITH THE STEERING AS THE OTHERS BECAUSE ITS LESS THAN A MONTHS AND THAT'S NOT ENOUGH TIME FOR THEM TO FIX THE ISSUE THEY HAVE. THE OPTION THAT I HAVE IS TO ADDRESS IT WITH YOU. THANKS FOR THE HELP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10761434September 4, 2015
STEERING, UNKNOWN OR OTHER
I HAVE NOTICED A GRADUALLY WORSENING RATTLING NOISE WHILE DRIVING. THE NOISE IS COMING FROM THE STEERING COLUMN, AND THE STEERING WHEEL VIBRATES INTERMITTENTLY. IT HAPPENS ON THE FREEWAY WHEN DRIVING 75MPH AND IT HAPPENS ON SURFACE STREETS DRIVING THE POSTED SPEED LIMIT. THE NOISE ALSO HAPPENS WHEN THE CAR IS IDLE AND YOU MOVE THE STEERING WHEEL IN EITHER DIRECTION. THE STEERING WHEEL ACTS AS IF IT IS CATCHING ON SOMETHING. THIS SEEMS TO BE A COMMON ISSUE THAT IS REPORTED ON HYUNDAI SITES, BUT IT HAS NOT BEEN REPORTED ON THIS SITE. PLEASE LOOK INTO THIS AND SEE IF IT IS A SAFETY ISSUE THAT MERITS A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10761464September 4, 2015
ENGINE, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
WHILE DRIVING ON A HIGHWAY IN THE MIDDLE OF TRAFFIC MY 2011 SONATA COMPLETELY STOPPED AND THE ENGINE TOTALLY SEIZED UP ENDANGERING MY ENTIRE FAMILY. THERE WAS NO UNUSUAL ENGINE SOUND PRIOR TO IT STOPPING AND NO WARNING WHATSOEVER. WE HAD TO COAST TO THE SIDE OF THE ROAD, AVOIDING ONCOMING TRAFFIC. THIS IS TOTALLY UNACCEPTABLE AS IT ENDANGERED 5 LIVES. THANK GOODNESS WE WERE ABLE TO GET TO THE SIDE OF THE ROAD. WE ARE TOLD THAT THE ENGINE WOULD NEED TO BE TOTALLY REPLACED AT A MIN. ENGINE COST OF $5800 NOT INCLUDING LABOR OR OTHER PARTS. IN ESTIMATING COSTS, PROBABLY $8000 OR MORE. IT LOOKS LIKE THERE IS A DEFECT IN THE ROTATING ASSEMBLY THAT CAUSES SUDDEN AND CATASTROPHIC ENGINE FAILURE. HYUNDAI IS AWARE OF THIS PROBLEM AND HAS DONE NOTHING TO PREVENT IT. NOW I HAVE NO CAR TO DRIVE, AND MUST SOMEHOW COME UP WITH THE ABOVE COSTS OR RENT A CAR. THE CAR IS OUT OF WARRANTY BUT WAS WELL MAINTAINED. THIS IS A SERIOUS PROBLEM AND NEEDS IMMEDIATE ATTENTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10761497September 4, 2015
STEERING
I HAVING NOTICE WHEN ACCELERATING UP TO ABOUT 25-35 MILES PER HOUR THERE IS A CONSANT RATTLING SOUND COMING FROM MY STEERING COLUMN. ALSO WHEN I HIT A SMALL OR LARGE BUMP IN THE ROAD THERE IS A LOUD CLICKING SOUND COMING FROM THE STEERING WHEEL LIKE IT IS ABOUT TO FALL OFF. IN THE LAST FEW DAYS I HAVE NOTICE WHEN I TRYING TO BRIGHTEN OR DIM MY LIGHTS AT NIGHT, THE SLIGHTEST TOUCH CAUSES THE LIGHTS TO FLICKER ON THE INSIDE OF THE CAR AND THE LIGHTS TO GO OUT MOMENTARILY. IT SEEMS WHAT EVER IS AFFECTING MY STEERING COLUMN IS AFFECTING MY LIGHTS AS WELL. IT IS GETTING VERY DANGEROUS TO DRIVE AND THIS IS MY ONLY SOURCE OF TRANSPORTATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10761203September 3, 2015
EXTERIOR LIGHTING
MY HYUNDAI SONATA TAIL LIGHTS, BRAKE LIGHTS ARE MELTING THE PANELING AND DESTROYING THE SOCKETS WHERE THE BULBS GO. THE DEALER SERVICE DEPARTMENT CHARGED ME $250 TO REPLACE THE BRAKE LAMP SWITCH WHICH WAS A RECALL ON 2011 HYUNDAI SONATAS BUT CLAIMED MY CAR WAS NOT ONE ON THE SERVICE RECALL. THE SERVICE DEPARTMENT SAID THE BULBS HAD MELTED THE PANELING AND THAT THEY HAD TO SHAVE DOWN THE PANEL TO GET THE BULB TO WORK. NOW THE LEFT TAIL LIGHT IS NOT WORKING AND THEY SAID I NEED TO REPLACE IT FOR ANOTHER $250 THIS IS NOT CAUSED BY ME THE CONSUMER AND WITH THE MELTING OF THIS I AM AFRAID IT WILL CAUSE AN ELECRTRICAL FIRE IN MY REAR. HYUNDAI NEEDS TO FIX THIS ISSUE AND REFUND ME MONEY I ALREADY PAID OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10760975September 2, 2015
ENGINE
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING 65 MPH, THE CONTACT HEARD AN ABNORMAL KNOCKING NOISE. THE VEHICLE LOST POWER AND FAILED TO ACCELERATE. THE CONTACT COASTED THE VEHICLE HOME AND CALLED THE LOCAL DEALER. THE DEALER STATED THAT THE ENTIRE ENGINE WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 97,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10761116September 2, 2015
ENGINE
I WAS TRAVELING IN PA. ON ROUTE 879 AND 153, AT A RATE OF ABOUT 60 MPH MERGING INTO TRAFFIC, THE ENGINE JUST STOPPED WORKING, I ALMOST CAUSED AN ACCIDENT TRYING TO GET OFF THE ROAD WHILE THE MERGE LANE WAS ENDING. THIS VEHICLE HAS BEEN REGULARLY MAINTAINED. I AM BEING TOLD BY THE MECHANICS THAT I NEED A WHOLE NEW ENGINE. THE MECHANIC DOESN'T SEE WHY THIS SHOULD HAVE HAPPENED. I UNDERSTAND THAT OTHER PEOPLE HAVE HAD SIMILAR EXPERIENCES, THANKFUL NO ONE WAS HURT. OPENED A CASE WITH HYUNDAI (C8187494). THE OPERATOR AT HYUNDAI THAT TOOK MY INFORMATION STATED THAT SHE NEW OF THE LAWSUIT AND THAT HYUNDAI WAS NOT DOING ANYTHING. SOMEONE COULD HAVE BEEN KILLED ANY ASSISTANCE YOU CAN GIVE WOULD BE APPRECIATED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10760741September 1, 2015
VEHICLE SPEED CONTROL, POWER TRAIN
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT THE VEHICLE DID NOT REGISTER THE GEAR ON THE INSTRUMENT PANEL WHEN SHIFTED AROUND, MAKING IT DIFFICULT TO KNOW WHICH GEAR WAS IN USE. THE CONTACT STATED THAT THE FAILURE AFFECTED THE ACCELERATION. THE CONTACT ALSO STATED THAT WHEN THE GEAR WAS PLACED IN DRIVE, THE VEHICLE JOLTED. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE AND STATED THAT THE VEHICLE WAS EXCLUDED FROM ANY RECALLS. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 99,000. THE VIN WAS NOT PROVIDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10760760September 1, 2015
FUEL/PROPULSION SYSTEM
GAS GUAGE NOT REGISTERING CORRECTLY WAS TOLD BY DEALER IT IS A SENSOR, BUT THEN FAILED AFTER TESTING. MECHANIC RETESTING, SAYS FUEL UNIT NOT REGISTERING ON CLUSTER. FAULT IN "CLUSTER" SO GAS GUAGE IS NOT WORKING. WANTS TO CHARGE $1482 TO REPLACE, SAYS NOT WARRANTIED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10760800September 1, 2015
SUSPENSION
THE ORIGINAL EQUIPMENT TIRES WORE UNEVEN (CUPPING) PRODUCING A LOUD SOUND AS SPEED INCREASED. THESE TIRES WERE REPLACED WITH NEW TOYO PROXES TIRES, WHICH EVENTUALLY WORE THE REAR TIRES IN THE SAME MANNER PRODUCING UNACCEPTABLE TIRE NOISE. THE CURRENT (THIRD SET) OF NEW TIRES, HANKOOK 727'S, HAVE APX. 20K MILES AND HAVE STARTED TO WEAR THE REAR TIRES IN THE SAME (CUPPING) PATTERN. THE DEALER WAS MADE AWARE OF THIS YEARS AGO DURING A MAINTENANCE VISIT. HE SUGGESTED REPLACING THE TIRES AND ROTATING THEM EVERY 5K MILES. THIS SUGGESTION IS NOT A SATISFACTORY FIX. OUTSIDE OF THIS PROBLEM THE CAR IS PERFECT. HOWEVER, REPLACING TIRES BEFORE THEY'RE WORN OUT IS TOO EXPENSIVE. TIRE REPLACEMENT OFF-SETS THE FUEL EFFICIENCY RATING THAT PROMPTED THE PURCHASE OF THIS CAR! NOT ONE OF THE 3 SETS OF TIRES ON THIS CAR GOT CLOSE TO THE MANUFACTURERS MILEAGE RATING! A NEW SET OF TIRES MOUNTED AND BALANCED IS MORE THAN $1,000.00. GIVEN THE COST OF TIRES, THIS CAR IS MORE EXPENSIVE TO OPERATE THAN MY OTHER CAR, A V8 PERFORMANCE SEDAN WHICH AVERAGES 19MPG. I'M NOT HAPPY WITH THE TIRE WEAR SITUATION AND I'M CONSIDERING A REPLACEMENT VEHICLE DUE TO THIS PROBLEM. THERE WAS A RE-CALL TO REPLACE THE REAR LOWER CONTROL ARMS WHICH DIDN'T HELP WITH THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10760471August 31, 2015
SUSPENSION, STEERING
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING AT 35 MPH, THERE WAS AN ABNORMAL CLICKING SOUND IN THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FRONT DRIVER SIDE AXLE WAS FRACTURED AND THE STEERING WHEEL INTERMEDIATE SHAFT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE CONTACT STATED THAT THE FRONT DRIVER SIDE AXLE WAS REPLACED THREE TIMES AND THE FRONT PASSENGER SIDE AXLE WAS REPAIRED ONCE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 57,779. UPDATED 10/06/15*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10759922August 28, 2015
STEERING
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT THE STEERING COLUMN MADE AN ABNORMAL NOISE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V457000 (STEERING). THE FAILURE MILEAGE WAS 61,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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