Hyundai Sonata Complaints (2011)

3,476 consumer complaints on file.

#10775956September 24, 2015
STEERING
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT THE STEERING WHEEL FELT LOOSE WHILE TURNING AND EMITTED A NOISE WHILE DRIVING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE STEERING WHEEL SHAFT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 47,107.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10775475September 23, 2015
ENGINE
THE ENGINE WAS MAKING A NOISE, WE CHANGED OIL AS RECOMMENDED BUT NOISE WAS STILL PREVALENT. CAR WAS TAKEN IN, ENGINE FAILURE. ENGINE WAS REPLACED WITH A REBUILT ENGINE. THE CALLED IT A REMANUFACTURED ENGINE AND THEY SENT THE HEAD OUT TO GET ASSEMBLED. ACCORDING TO THE DEALER HYUNDAI DOES NOT HAVE BAND NEW ENGINES AVAILABLE SO THEY MUST REBUILD THE DAMAGED UNITS & SEND THEM OUT OR THE DEALER IS TOLD TO REBUILD. WE HAVE NO CAUSE THE DEALER & HYUNDAI WILL NOT TELL US THE TRUTH. SO WE HAVE OUR CAR BACK WITH A REMANUFACTURED ENGINE IN IT NOT A BRAND NEW ENGINE AS PROMISED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10775471September 23, 2015
STEERING
NEAR THE BEGINNING OF 2015 I NOTICED SOME PLAY OR LOOSENESS IN THE STEERING WHEEL WHEN TURNING AT SLOW SPEED SUCH AS PARKING. AS TIME WENT ON, I FELT/HEARD A "CLUNCKING" SOUND IN THE FIRST INCH OF WHEEL TURN AT SLOW SPEEDS AND PLAY IN THE WHEEL AT CRUISE SPEEDS. I DID NOT THINK MUCH OF IT UNTIL I CHECKED SAFECAR FOR COMPLAINTS FOR MY MODEL CAR. WITHIN THE LAST TWO MONTHS THE STEERING HAS GOTTEN MORE "SLOPPY" AND A LOUD THUD OR RATTLE IS HEARD/FELT SOMEWHERE LOWER IN THE STEERING COLUMN WHEN I HIT A RUT IN THE ROAD OR DRIVE ON A BUMPY ROAD, RAILROAD TRACKS, ETC. EVERYTHING ABOUT THIS PROBLEM IS EXACTLY AS DESCRIBED BY OTHER OWNERS AND THE PREVIOUS RECALL FOR MODELS PRIOR TO 2011/2010. I AM 58 YEARS OLD, AND NEVER HAD THIS PROBLEM WITH ANY CAR I OWNED. I AM PARTICULAR CONCERNED THAT HYUNDAI ALREADY HAD A RECALL FOR THIS PROBLEM, AND CONTINUED TO USE A DEFECTIVE SYSTEM/PARTS IN LATER MODELS. I AM ALSO CONCERNED THAT THIS OCCURRED WITH ONLY 16000 MILES ON MY CAR. I DO NOT FEEL SAFE DRIVING WITH THIS PROBLEM. IF IT WAS A RECALL BACK IN 2010, IT SHOULD BE A RECALL NOW. I AM DISAPPOINTED THE NHTSA HAS NOT TAKEN ACTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10767515September 22, 2015
SUSPENSION:REAR
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING 20 MPH, THE REAR LOWER CONTROL ARM FRACTURED AND COULD BE SEEN HANGING FROM THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10767368September 22, 2015
STEERING, SUSPENSION
WHEN DOING 70MPH AND HITTING THE BRAKES THE FRONT END STARTS TO VIBRATE, UNDER 70MPN NO VIBRATION. PLUS MY STEERING WHEEL MAKING A CLICKING SOUND.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10766359September 21, 2015
ENGINE
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING AT 55 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE LIGHTS ON THE INSTRUMENTAL PANEL ILLUMINATED AFTER THE FAILURE OCCURRED. THE VEHICLE WAS TOWED TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 56,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10766339September 21, 2015
STEERING, SUSPENSION, ELECTRONIC STABILITY CONTROL (ESC)
SHAKING IN STEERING... (THOUGHT IT WAS BALL JOINTS - METAL TO METAL)... TOLD THERE WAS NO PROBLEM WITH BALL JOINTS & NO OTHER ISSUES DETERMINED (WITH THEIR TEST DRIVE). LOCAL HYUNDAI SERVICE MANAGER WOULD NOT RETURN REPEATED CALLS FOR COMPLAINT. VERY DISAPPOINTED NOW THAT "FACTORY WARRANTY & RECALL FOR STEERING PROBLEM" NOT WORTHY OF REPAIR AT THAT TIME. VIOLENTLY SHAKING NOW AND HYUNDAI SERVICE DEPARTMENT SAYS IT IS NOT PART OF A STEERING RECALL (PREVIOUSLY PATCHED)... SAID IT IS A STEERING COUPLING (NOT THE U JOINT WHICH WAS PART OF THE RECALL).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10766442September 21, 2015
STEERING
THE VEHICLE DEVELOPED A CLICKING NOISE AROUND 53KMIILES UNDER THE DASH WHEN TURNING THE WHEEL. IT BECAME A LARGER PROBLEM ONE DAY ON THE HIGHWAY AT 65 MPH THE WHEEL STARTED SHAKING AS IF THE WHEELS WERE ABOUT TO FALL OFF. THE DEALER FOUND THE RUBBER GASKET THAT HOLDS THE STEERING COLUMN IN PLACE HAD DISINTEGRATED, THEY REPLACED THE PART AND THE ISSUE WAS RESOLVED. I FEEL THIS WAS A VERY DANGEROUS SAFETY ISSUE AND SINCE I HAVE FOUND SO MANY OTHERS ONLINE POSTINGS OF THE SAME ISSUE THAT I AM CONVINCED THAT THIS SHOULD BE A SAFETY RECALL. THIS MODEL HAS A MUCH HIGHER THAN AVERAGE AMOUNT OF RECALLS. THIS HOWEVER WAS THE MOST DANGEROUS ISSUE I HAVE HAD WITH THE SONARA AND I WAS VERY AFRAID WHEN I HAD A HARD TIME TO SUDDENLY NOT BE ABLE TO EASILY CONTROL THE STEERING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10765207September 18, 2015
STEERING
WHILE TURNING THE STEERING WHEEL LEFT OR RIGHT, A BUMPING SOUND IS FELT AND HEARD. THIS IS NEW IN THE LAST 3000 MILES. TOOK IT TO A LOCAL SHOP AND THEY REPLACED A BUSHING BUT THIS DID NOT RESOLVE THE PROBLEM. CALLED DEALER AND ASKED IF THERE WAS A RECALL ON STEERING AND TECHNICIAN STATED THAT I WOULD HAVE TO DRIVE TO DEALERSHIP FOR THEM TO DETERMINE IF THIS WAS NORMAL WEAR OR IF IT WAS PART OF RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10764040September 16, 2015
STEERING
THE STEERING WHEEL VIBRATES VIOLENTLY BETWEEN 60 & 70 MPH.I HAVE TO REDUCE SPEED ON THE HIGHWAY TO REGAIN FULL CONTROL. WHEN STOPPED, THE STEERING WHEEL MAKES A CLICKING NOISE WHEN TURNED JUST LEFT OR RIGHT. THIS IS A SAFETY ISSUE. PLEASE INVESTIGATE/RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10764181September 16, 2015
FUEL/PROPULSION SYSTEM
CHECK ENGINE LIGHT CAME ON. TEST SHOWS IT IS THE FUEL SENSOR. FUEL GAUGE INSIDE FLUCTUATES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10764280September 16, 2015
ENGINE
MY CAR IS A PRE-OWNED CAR WITH CURRENTLY A LITTLE OVER 76,000 MILES. I HAD THIS CAR FOR ALMOST 2 YRS, AND MY ENGINE HAS DIED. I KEEP UP WITH MY OIL CHANGES EVERY 3,000 MILES. BECAUSE I'M THE SECOND OWNER THE WARRANTY IS UP TO 60,000 MILES. I DON'T UNDERSTAND WHY WOULD MY ENGINE FALL ON AN 2011 SONATA. HYUNDAI SHOULD LOOK INTO THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10763804September 15, 2015
STEERING
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT THERE WAS A PROGRESSING FAILURE WITH AN ABNORMAL NOISE COMING FROM THE STEERING WHEEL. UPON MAKING A LEFT OR RIGHT TURN, THE STEERING WHEEL FELT LOOSE AND CAUSED AN UNSAFE CONDITION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 10V457000 (STEERING) AND 10V426000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO REMEDY. THE APPROXIMATE FAILURE MILEAGE WAS 32,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10763887September 15, 2015
SERVICE BRAKES, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT THE BRAKE WARNING LIGHT AND THE ESC WARNING LIGHT RANDOMLY ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE CONSTANTLY HESITATED. WHILE DRIVING 45 MPH, THERE WAS A DRASTIC REDUCTION IN SPEED. THE VEHICLE WAS TOWED TO THE DEALER TWICE, BUT THE FAILURE COULD NOT BE DUPLICATED. THE CONTACT STATED THAT THE CONDITION PROGRESSED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STOP LAMP BRAKE SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 13V113000 (EXTERIOR LIGHTING, SERVICE BRAKES, HYDRAULIC) AND 14V433000 (SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO REMEDY. THE APPROXIMATE FAILURE MILEAGE WAS 50,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10763919September 15, 2015
STEERING
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING 35 MPH, THE STEERING WHEEL MADE A LOUD CLICKING NOISE INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 70,473.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10763330September 12, 2015
STEERING
THE STEERING WHEEL INPUT HAS SLACK IN IT, AND SHAKES AT 70 MPH. A SMALL TURN LEFT OR RIGHT WILL STOP THE SHAKE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10763117September 11, 2015
ENGINE
MY FIANCE' WAS DRIVING MY CAR ON THE HIGHWAY AND IT JUST STARTED TO PUTTER AND STARTED TO MAKE KNOCKING NOISES AND COULD NO LONGER BE DRIVEN. HE PULLED OVER TO THE SIDE OF THE ROAD AND WE HAD TO HAVE THE CAR TOWED TO THE DEALER. THE DEALER TOLD ME I NEEDED A NEW ENGINE (ON MY RELATIVELY NEW CARE THAT I, THE ORIGINAL OWNER HAD FOR JUST OVER 2 YEARS). THEY CLAIMED THAT MY ENGINE WAS DIRTY AND NON-LUBRICATED. I KEPT UP WITH MY OIL CHANGES AND AS A MATTER OF FACT, JUST HAD THE OIL CHANGED (NOT BY HYUNDAI) ABOUT A WEEK PRIOR TO THE INCIDENT. SINCE I HAD THE ENGINE REPLACED WITH A USED ENGINE (ABOUT $5500), THE CAR HAS SEIZED ON ME THREE OTHER TIMES. I JUST FOUND OUT THAT BECAUSE I HAD A USED ENGINE PUT IN BY A HYUNDAI DEALERSHIP, I AM NOT COVERED UNDER THE 10 YR/100,000 MILE WARRANTY. THIS CAR HAS BEEN A TOTAL NIGHTMARE, REPAIR AFTER REPAIR FOR WHICH I HAVE TO PAY OUT OF POCKET FOR. HYUNDAI HAS "BRANDED" MY CAR, WHICH IS A REAL CRACK UP CONSIDERING ITS A FAULTY CAR THAT THEY SOLD ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10763000September 10, 2015
EXTERIOR LIGHTING
THE ENGINE ON MY CAR SEIZED AND WAS TOWED TO THE DEALERSHIP. WHILE BEING REPAIRED, THE DEALERSHIP FOUND THAT MY TAIL LIGHT ASSEMBLIES HAD MELTED INCLUDING THE WIRES AND I HAD NO BRAKE LIGHTS. I BELIEVE THIS IS A SAFETY ISSUE. MY WARRANTY WILL NOT COVER IT AND IS SAYING IT'S A COSMETIC ISSUE, NOT SAFETY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10763015September 10, 2015
STEERING, SUSPENSION
I PURCHASED THIS CAR LESS THAN A YEAR AGO. THE STEERING WHEEL IS MAKING A CLICKING NOISE WHEN MOVED FROM LEFT TO RIGHT AND THERE IS A CLUNKING SOUND COMING FROM THE STEERING COLUMN WHEN DRIVING BETWEEN 10 - 40 MPH. WHEN SEARCHING ONLINE, I HAVE NOTICED THAT HUNDREDS OF HYUNDAI OWNERS THAT HAVE THIS MAKE AND MODEL ARE EXPERIENCING THE SAME ISSUE. I FEEL UNSAFE WHEN DRIVING THIS CAR, ESPECIALLY WHEN MY GRANDCHILDREN ARE WITH ME. I UNDERSTAND THERE WAS A RECALL BUT I WAS TOLD MY CAR DID NOT QUALIFY. THE DEALER WANTS TO CHARGE ME $100 JUST TO LOOK AT IT. THIS IS A MAJOR SAFETY ISSUE!!!! IS HYUNDAI WAITING FOR SOMEONE TO BE KILLED BEFORE THEY DO SOMETHING AND TAKE RESPONSIBILITY FOR THEIR CARS. I NOW HAVE 64,000 MILES ON THIS CAR, 4000 OVER THE WARRANTY AND HYUNDAI REFUSES TO FIX UNLESS I PAY UP FRONT. I WAS TOLD THAT HYUNDAI WAS A VERY GOOD CAR BUT AFTER READING ALL THESE HORROR STORIES ABOUT THE STEERING ISSUES, I WILL NEVER PURCHASE A HYUNDAI AGAIN. I BELIEVE SAFETY COMES BEFORE MONEY AND HYUNDAI SHOULD TAKE RESPONSIBILITY AND ISSUE A RECALL FOR ALL 2011 SONATAS. PLEASE HELP IN KEEPING EVERYONE SAFE AND MAKE HYUNDAI STAND BEHIND THEIR CARS AND FIX THESE KNOWN ISSUES. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10762593September 9, 2015
STEERING
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING AT 15 MPH, THE FRONT DRIVERS SIDE OF THE VEHICLE VIBRATED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN AND THE INTERMEDIATE SHAFT UNIVERSAL JOINT CONNECTIONS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 98,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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