Hyundai Sonata Complaints (2011)

3,476 consumer complaints on file.

#10783452October 19, 2015
STEERING
STEERING WHEEL STARTED VIBRATING WHEN DRIVING. THEN, A CLICKING NOISE COULD BE HEARD WHEN TURNING THE WHEEL LEFT OR RIGHT. WAS TOLD THE ENTIRE STEERING COLUMN AND ELECTRIC POWER STEERING MOTOR WOULD NEED TO BE REPLACED AT A COST OF ABOUT $1200.00. CAR ONLY HAS 64,000 MILES ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10783515October 19, 2015
STEERING
8/31/15 TOOK MY CAR FOR SERVICE AT A HYUNDAI DEALERSHIP. WAS TOLD THE STEERING COUPLING NEEDED TO BE REPLACED. WHEN I ASKED THE MECHANIC HOW WAS THIS DETERMINED,HE STATED BY LISTENING AS HE TURNED THE STEERING WHEEL. I WAS GIVEN THE COST AS $360.00. ON 10/19/15,I RETURNED FOR AN OIL CHANGE AND WAS REMINDED ABOUT THE STEERING COUPLING. I PURCHASED THIS CAR IN OCTOBER,2012. I CAN'T BELIEVE THIS IS HAPPENING. I HAVE READ OTHER DRIVERS HAVE HAD SIMILAR PROBLEMS. I WOULD LIKE TO SEE THIS INVESTIGATED. IT MAKES NO SENSE THAT WE ARE HAVING SUCH PROBLEMS AND THE CAR ISN'T 5 YEARS OLD YET. THIS WILL BE MY LAST HYUNDAI.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10783155October 18, 2015
ENGINE
FOR THE PAST MONTH I HAVE BEEN HEARING A KNOCKING COMING FROM UNDER THE HOOD ALSO AS IM ACCELERATING MY CAR SEEMS TO SLIP A GEAR AND LOSE SOME SPEED. I LOOKED UP THESE THINGS ON LINE AND THATS WHEN I FOUND OUT THAT MY CAR WAS RECALLED. I CALLED HYUNDAI TWICE AND WAS TOLD YES MY CAR IS ON THE RECALL LIST BUT AS OF NOW THEY DON'T HAVE A SOLUTION. THEN ONE DAY AFTER WORK WHEN I WENT TO START MY CAR IT HESITATED TO START. THE NEXT MORNING I WENT TO AUTO ZONE TO HAVE MY BATTERY CHECKED AND THE MACHINE SHOWED IT HAD 70% JUICE. WENT ON TO DO MY SHOPPING CAME OUT TO START MY CAR AND IT WAS COMPLETLY DEAD. I CALLED HYUNDAI AND THEY TOLD ME TO CALL ROADSIDE ASSISTANCE AND HAVE IT TOWED TO THEM, WHICH I DID AND NOW IM JUST WAITING TO FIND OUT WHATS WRONG. THIS CAR IS UNSAFE TO DRIVE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10783163October 18, 2015
ENGINE
I HAD PROBLEMS WITH THE ENGINE STARTING IN APRIL 2015, WITH AN UNEXPLAINED NOISE. I BROUGHT CAR TO DEALER AND WAS TOLD IT WAS THE MUFFLER. THEY SAID I COULD WAIT 3 MONTHS. BY JUNE 25, 2015 THE NOISE WAS EXTREMELY LOUD WHILE THE CAR WAS RUNNING, MOVING OR NOT. I COULD NOT DRIVE THE CAR THE 80 MILE ROUND TRIP TO WORK THE NEXT DAY AND HYUNDAI HAD THE CAR TOWED TO THE SAME DEALER. THEY KEPT THE CAR FOR 2 1/2 WEEKS FINALLY REPLACING THE SHORT BLOCK ON IT. TRUST ME THEY LOOKED TO NOT COVER IT UNDER WARRANTY. BY AUGUST 24, THE CAR HAD ONLY BEEN DRIVEN 800 MILES, HAVING BEEN OFF FOR THE SUMMER. I CHECKED THE OIL BEFORE STARTING TO COMMUTE AGAIN AND IT WAS DOWN A QT. OF OIL. I BROUGHT IT BACK TO THE DEALER AND WAS TOLD THE OIL PAN HAD LEAKED, EVEN AFTER THEIR WARRANTY WORK. NOTE THERE WAS NO OIL DRIPPINGS IN MY DRIVEWAY EVER! I NO LONGER TRUSTED THE CAR OR THE SERVICE FROM THE DEALER. AGAIN, I HAVE AN 80 MILE PER DAY COMMUTE. SO I HAD NO CHOICE BUT TO TRADE THE CAR BACK TO THAT DEALER, SO I WOULD HAVE A RELIABLE VEHICLE. HAVING PURCHASED THE CAR I HAD HOPED TO PAY OFF THE LAST FEW PAYMENTS OF THE CAR AND HAVE NO CAR PAYMENTS FOR AWHILE. IT SEEMS HYUNDAI AND THE DEALER HAD OTHER PLANS. THE CAR WAS NOT EVEN FINISHED FOR ANOTHER 10 DAYS, I KNOW THIS BECAUSE SERVICE, FROM THE SAME DEALER I LEASED A NEW CAR FROM, CALLED TO TELL ME TO PICK UP THE 2011. I WOULD NOT HAVE EVEN BEEN ABLE TO TRADE IT TO ANOTHER DEALER KNOWING ABOUT THE SHORT BLOCK PROBLEM AT THAT TIME AND WEEKS BEFORE HYUNDAI SENT AN INTERIM RECALL LETTER TO ME! I HAVE ALL SERVICE RECORDS FOR THIS CAR. THE FIRST TIME WARRANTY WORK WAS DONE ON THE CAR, I WAS NEVER TOLD WHAT THE CAUSE OF THE PROBLEM WAS. I FOUND OUT WHEN I WENT TO GET NEW TIRES AND MENTIONED IT. THAT BUSINESS TOLD ME ABOUT THE PROBLEM WITH THE 2011 HYUNDAI SONATAS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10782888October 16, 2015
ENGINE, POWER TRAIN, EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 40 MPH, THE HEADLIGHTS, BRAKE LIGHTS, AND TAIL LIGHTS INTERMITTENTLY FAILED. THE CONTACT ALSO STATED THE VEHICLE WOULD JERK AND THE IGNITION SWITCH WAS LOOSE. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V568000 (ENGINE) HOWEVER, THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V113000 (EXTERIOR LIGHTING, SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10782868October 16, 2015
ENGINE
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, AN ABNORMAL NOISE WAS HEARD NEAR THE FRONT DRIVER SIDE OF THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 66,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10782884October 16, 2015
STEERING
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE THE VEHICLE WAS PARKED, A CLICKING SOUND WAS HEARD WHEN THE STEERING WHEEL WAS TURNED. IN ADDITION, WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL VIBRATED SEVERELY AND THE CLICKING SOUND BECAME SEVERE. THE FAILURE RECURRED CONSTANTLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN INTERMEDIATE SHAFT UNIVERSAL JOINT CONNECTOR WAS IMPROPERLY ASSEMBLED AND NEEDED TO BE REPLACED. THE VIN WAS NOT INCLUDED IN THE NHTSA CAMPAIGN NUMBER: 10V457000(STEERING). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 63,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10782905October 16, 2015
ENGINE
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V568000 (ENGINE) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. .....UPDATED 02/10/16 *BF... UPDATED 4/20/18*JB *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10782919October 16, 2015
ENGINE
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V568000 (ENGINE) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10782975October 16, 2015
ENGINE
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY AT 45 MPH, THERE WAS AN ABNORMAL NOISE AND THE VEHICLE STALLED. THE VEHICLE WAS ABLE TO BE RESTARTED. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V568000 (ENGINE). THE DEALER STATED THAT THEY WERE NOT ABLE TO SCHEDULE AN APPOINTMENT UNTIL MID NOVEMBER OF 2015. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 38,228. UPDATED 01/12/16*LJ *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10782591October 15, 2015
STEERING
EVERY TIME I HIT A SMALL BUMP IN THE ROAD MY STEERING MAKES A LOUD RATTLING NOISE. EVEN IF MY CAR IS SITTING STILL, IF I TURN THE WHEEL TO THE LEFT IT MAKES A CLUNKING NOISE. THIS HAS BEEN AN ONGOING PROBLEM THAT I FEEL NEEDS TO BE ADDRESSED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10782596October 15, 2015
POWER TRAIN, UNKNOWN OR OTHER
WHEN THE CAR IS GOING UP OR DOWN INCLINES (BOTH SLIGHT OR STEEPER INCLINES), THE CAR STALLS AND WHEN THE ACCELERATOR IS PUSHED, NOTHING HAPPENS FOR SEVERAL SECONDS WHICH IS OBVIOUSLY PROBLEMATIC WHEN ENTERING OR EXITING HIGHWAY ON AND OFF RAMPS, OR TRYING TO MERGE. THIS HAS OCCURRED ON LOCAL STREETS AS WELL AS ON A HIGHWAY. I HAVE BROUGHT IT TO TWO DEALERSHIPS AND PAID THEIR DIAGNOSTIC FEES AND THEY HAVE BEEN UNABLE TO TELL ME WHAT THE PROBLEM IS. THIS IS MY FAMILY'S MAIN CAR AND I HAVE BEEN UNABLE TO DRIVE MY CHILDREN IN IT, BECAUSE THE STALLING PUTS US AT A HUGE RISK OF BEING REAR ENDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10781996October 14, 2015
ENGINE
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 65 MPH, A LOUD KNOCKING NOISE EMITTED FROM THE ENGINE COMPARTMENT. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V568000 (ENGINE); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10782049October 14, 2015
ENGINE
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING AT APPROXIMATELY 60 MPH, THE VEHICLE JERKED. IN ADDITION, THE VEHICLE WAS UNABLE TO START. THE FAILURE OCCURRED INTERMITTENTLY. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 104,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10782037October 14, 2015
ENGINE
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING AT 70 MPH, THE ENTIRE INSTRUMENT PANEL ILLUMINATED AND THE ENGINE STALLED. THE VEHICLE WAS TOWED TO A DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 68,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10782072October 14, 2015
ENGINE
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING AT VARIOUS SPEEDS, THERE WAS AN ABNORMAL NOISE COMING FROM THE FRONT OF THE VEHICLE. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT TAKEN TO A DEALER OR DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V568000 (ENGINE) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10782156October 14, 2015
ENGINE
THE ENGINE IS MAKING A METALLIC KNOCKING NOISE. TOOK IT TO HYUNDAI DEALERSHIP FOR OIL CHANGE ON 10/11. THEY NOTED THE ISSUE WAS TAKEN CARE OF WITH THE OIL CHANGE WHICH IT WAS NOT. THERE IS AN INTERIM NOTICE RECALL ON THE VEHICLE AND MY CAR IS AFFECTED. IT STATES IF YOU CONTINUE TO DRIVE THE VEHICLE WITH THE WORN CONNECTING ROD BEARING THE BEARING COULD FAIL AND THE ENGINE COULD STALL. WHEN I CONTACTED THE DEALERSHIP THEY STATED IT HAD BEEN NOTED IN MY FILE, THAT THERE WAS NO REMEDY AT THIS TIME BUT TO CONTACT THEM ONCE THE REMEDY WAS READY. THIS IS NOT ACCEPTABLE. I DO NOT FEEL SAFE DRIVING THIS CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10782182October 14, 2015
ENGINE
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT THE WHILE THE VEHICLE WAS IN THE RUN POSITION OR WHEN TURNED OFF, THE ENGINE MADE AN ABNORMAL NOISE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 63,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10781683October 13, 2015
ENGINE
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING AT 25 MPH, THE VEHICLE STALLED. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF HE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V568000 (ENGINE). THE FAILURE MILEAGE WAS 77,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10781758October 13, 2015
STEERING
WHEN DRIVING THE VEHICLE ON EVEN A SLIGHTLY BUMPY ROAD, THE COMPONENTS INSIDE THE STEERING WHEEL RATTLE VIOLENTLY. THERE SEEMS TO BE A LOT OF PLAY IN IT AND AS TIME GOES ON, IT HAS GOTTEN WORSE. SOMETIMES THERE IS CLICKING WHEN MAKING A TURN AND ALWAYS WHEN TURNING THE WHEEL WHILE THE CAR IS STATIONARY. I SPOKE TO SOMEONE IN THE SERVICE DEPT AT MY LOCAL DEALER AND WAS TOLD IT WAS A KNOWN ISSUE BUT HYUNDAI WILL NOT COVER THE COST OF REPAIR. IN RESEARCHING THIS ISSUE I ALSO SEE WHERE THERE HAD BEEN A PREVIOUS RECALL ON THIS PROBLEM BUT IT HAS SINCE CLOSED. WE BOUGHT THE CAR USED AFTER THE FACT. I THINK IT'S KIND OF SHADY THAT IF HYUNDAI IS HAVING RECURRING ISSUES ON THE SAME MAKES AND MODELS EVEN YEARS AFTER THE ORIGINAL RECALL, THEN MAYBE THEY OUGHT TO ISSUE ANOTHER. MY VIN # MAY NOT HAVE BEEN INCLUDED IN THE ORIGINAL RECALL, BUT OBVIOUSLY THEY HAVEN'T ADEQUATELY ADDRESSED THE ISSUE TO PREVENT IT FROM HAPPENING TO FUTURE VEHICLES. IT ALSO SEEMS THAT I'M NOT THE ONLY 2011 SONATA OWNER WHO'S DEALING WITH IT. MAKES ME WONDER WHY THERE ISN'T A CLASS ACTION GOING YET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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