Hyundai Sonata Complaints (2013)

2,025 consumer complaints on file.

#10512319May 16, 2013
STEERING
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE WOULD NOT STEER IN THE DESIRED DIRECTION AND WANDERED OUT OF LANE. THE FAILURE OCCURRED NUMEROUS TIMES WHEN DRIVING OVER 45 MPH. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 150.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10512396May 16, 2013
POWER TRAIN
I PULLED INTO A PARKING SPACE AND SHUT OFF THE ENGINE WITH MY PUSH BUTTON START, WITHOUT PUTTING THE SHIFTER INTO THE PARK POSITION. THE VEHICLE ALLOWED ME TO EXIT AND THE CAR STARTED ROLLING BACKWARDS. I TRIED TO RE-ENTER THE VEHICLE TO ENGAGE THE BRAKE AND WAS KNOCKED ONTO THE PAVEMENT BY THE DRIVER DOOR. I WAS FORCED BETWEEN THE BOTTOM OF THE DOOR AND THE PAVEMENT AS THE VEHICLE ROLLED PAST ME AND ENTERED TRAFFIC, CROSSED TO LANES AND WAS STOPPED BY A CURB AND A SPEED LIMIT SIGN. VEHICLE BUMPER WAS DENTED. I SUFFERED SEVERAL BRUISES, A SPRAIN, A LARGE ABRASION, AND PULLED BACK MUSCLES. WENT TO THE ER AND MISSED A COUPLE DAYS OF WORK. INJURIES DO NOT APPEAR TO BE SERIOUS AT THIS TIME. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10511391May 10, 2013
STEERING
THIS IS AN UPDATE TO MY COMPLAINT FILED A COUPLE OF WEEKS AGO. JUST A HEADS UP FOR ALL OF YOU THAT DO NOT LIKE THE AWFUL STEERING SENSITIVITY OF THE 2013 SONATA GLS. I WAS ABLE TO GET MY DEALER TO CHANGE THE STEERING SENSITIVITY TO SPORT MODE WHICH THEY SAY WILL TIGHTEN IT UP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10510725May 6, 2013
STEERING
THE CAR IS BRAND NEW LIMITED 2.0T. I BOUGHT IT WHEN IT HAD 385 MILES ON IT. I DID NOT TEST DRIVE ON THE HIGHWAY. AFTER DRIVING A FEW DAYS, I REALIZE THE CAR JUST WOULD NOT STAY IN A STRAIGHT. A TINY BIT OF TURN ON THE WHEEL TO EITHER LEFT OF RIGHT, IT WOULD CONTINUE TO GO IN THAT DIRECTION. THEN I REALIZED WHEN I WAS DRIVING ON A STRETCH OF HIGHWAY WITH A SLIGHT LEFT CURVE, I CAN JUST TURN THE WHEEL A BIT AND LET GO OF MY HAND AND THE CAR WILL CONTINUE ON THE CURVE WITHOUT TURNING BACK STRAIGHT. THIS IS NOT HOW I DRIVE FOR 30 SOME YEARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10510031April 30, 2013
STEERING
THE VEHICLE IS EXTREMELY HARD TO CONTROL (DRIFTING) AT INTERSTATE SPEEDS WHICH IS MORE THAN LIKELY CONTRIBUTING TO MY PREMATURE TIRE WEAR. I WAS TOLD THAT IT IS DUE TO THE FACT THAT IT HAS ELECTRONIC STEERING. I HAVE DRIVEN VEHICLES WITH ELECTRONIC STEERING BEFORE AND HAVE NEVER EXPERIENCED SUCH MANEUVERABILITY PROBLEMS IN ANY OTHER VEHICLE LIKE I DO IN THE SONATA. I INQUIRED TO SEE IF SOMETHING IN THE COMPUTER COULD BE RESET TO DECREASE THE SENSITIVITY AND WAS TOLD THAT THERE IS NOT. I FEEL THAT THIS IS A VERY SERIOUS SAFETY ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10509642April 26, 2013
SEAT BELTS, SEATS
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT STATED THAT THE FRONT DRIVER AND PASSENGER SIDE SEAT BELT BUCKLES WERE TOO LOW TO REACH. THE CONTACT STATED THAT SHE HAD TO REACH DOWN BELOW THE CENTER CONSOLE TO REACH THE BUCKLE, MAKING IT HARDER TO SET OR RELEASE THE SEAT BELT. THE CONTACT ASKED THE MANUFACTURER FOR AN EXTENSION TO THE BUCKLE AND WAS TOLD THAT THERE WAS NOT AN EXTENDER AVAILABLE. THE CONTACT ALSO STATED THAT THE PASSENGER SIDE SEAT COULD NOT BE RAISED ONCE IT WAS RECLINED, CAUSING THE PASSENGER TO SIT WITH THEIR FACE DIRECTLY IN FRONT OF THE AIR BAG COMPARTMENT. THE MANUFACTURER WAS CONTACTED AND ADVISED THE CONTACT THAT THE VEHICLE WAS OPERATING AS DESIGNED. THE FAILURE MILEAGE WAS 8 AND THE CURRENT MILEAGE WAS 2,712. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10509356April 24, 2013
ELECTRICAL SYSTEM, ENGINE, VEHICLE SPEED CONTROL, AIR BAGS
I WAS DRIVING A NEW 2013 HYUNDAI SONATA IN A PARKING AREA, APPROACHING A PARKING SPACE FOR A STRAIGHT-IN PARKING FACING A BUILDING. MY SPEED WAS ABOUT 10MPH. I BRAKE CONTINUOUSLY TO SLOW DOWN AND STOP, BUT NOTHING HAPPENED. THE CAR WENT THROUGH THE PARKING SPACE AND CRASHED INTO THE BRICK WALL FACADE OF THE BUILDING. THE AIR BAGS DID NOT DEPLOY. THE BRICK WALL WAS NOT DAMAGED. I HAD ABOUT 5 MINOR BRUISES ON MY RIGHT LEG, AND TWO BELOW UMBILICUS (SEAT BELT AREA). I ALSO SUFFERED FROM FRIGHT AND EMOTIONAL DISTRESS. A NEARBY PEDESTRIAN WAS CUT ON THE ANKLE BY CRASH DEBRIS THAT PROJECTED OUT SIDEWAYS FROM THE IMPACT. THE DEBRIS ALSO SCRATCHED A CAR IN THE ADJACENT PARKING SPACE. MY INSURANCE ADJUSTOR SAID THAT THE CAR WAS A TOTAL LOSS FROM THE DAMAGE. *TR
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10508626April 17, 2013
STEERING
CAR WONDERS IN LANE. IMPOSSIBLE TO HOLD A STEADY LINE WHILE STEERING CAR. IN WINDY SITUATIONS CAR CAN MAKE ENTIRE HALF LANE SHIFTS, BEFORE BEING ABLE TO CORRECT SITUATION. ON VERY RUTTED ROADWAYS, YOU NEVER KNOW WHICH WAY CAR IS GOING TO MOVE. CAN NOT ANTICIPATE CAR MOVEMENT WHICH CAUSES OVER STEERING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10508453April 16, 2013
STEERING
VEHICLE WANDERS FROM LEFT TO RIGHT ON FREEWAYS WHEN GOING OVER 60MPH. VEHICLE ALSO OVERCORRECTS WHEN STEERING. CURRENT MILEAGE 8,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10505708April 9, 2013
STRUCTURE:BODY, ELECTRONIC STABILITY CONTROL (ESC)
I WAS ON THE RIGHT MOST LANE ON HIGHWAY 121 AT 70 MILES SPEED WHEN MY CAR STARTED PULLING RIGHT & LEFT AS IF IT WAS SKIDDING ON ICE. THE WEATHER WAS FINE. IT WAS VERY SCARY. I WAS HOLDING THE STEERING WITH BOTH HANDS. AFTER THAT DAY, WHENEVER I GO OVER THE SPEED OF 60, CAR STARTS PULLING LEFT & RIGHT. I HAVE TO BE EXTRA CAREFUL WHILE DRIVING ON THE FREEWAYS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10507448April 8, 2013
STEERING
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT STATED THAT THE VEHICLE WOULD INDEPENDENTLY VEER FROM LEFT TO RIGHT WHILE THE CONTACT WAS DRIVING AT VARIOUS SPEEDS. THE CONTACT STATED THAT THE FAILURE WAS SIMILAR TO DRIVING WHEN THERE WERE SEVERELY HIGH WINDS. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS ADVISED THAT THE VEHICLE WAS OPERATING AS DESIGNED AND THAT THE CONTACT WOULD HAVE TO BECOME USED TO THE WAY THE VEHICLE OPERATED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 11 AND THE CURRENT MILEAGE WAS 461. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10505378April 2, 2013
STEERING, SUSPENSION
VEHICLE WANDERS DANGEROUSLY FROM SPEEDS OF 35 MPH TO 60MPH. I HAVE OTHER FRIENDS WITH SONATA HAVE SAME PROBLEMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10504551March 26, 2013
STEERING
WHILE DRIVING THE CARS STEERING TENDS TO OVERSTEER REQUIRING CONSTANT WHEEL ADJUSTMENT. THE FEEL IS SIMILAR TO THE WIND BLOWING THE CAR BACK AND FORTH ON THE HIGHWAY. IT CAN BE FELT AT LOWER SPEEDS BUT IS MORE PREVALENT AT HIGHER SPEEDS. I TOOK THE CAR TO THE DEALER ON 3/26/13 AND WAS TOLD ITS THE ELECTRONIC STEERING AND THAT IT IS OPERATING AS IT SHOULD. THEY TOLD ME IT,S DIFFERENT THE HYDRAULIC STEERING AND IT MAY TAKE SOME TIME TO GET USE TO IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10504607March 26, 2013
VISIBILITY:SUN/MOON ROOF ASSEMBLY
I WAS DRIVING & HEARD SOMETHING FALLING DOWN ON MY BACK WINDOW - IT SOUNDED LIKE ICE FALLING DOWN FROM THE ROOF. I GET TO WORK & PARK IN A PARKING SPOT ONLY TO REALIZE THAT MY PANORAMIC SUNROOF HAS COMPLETELY SHATTERED! THE MIDDLE WAS CRACKED & STICKING UP & THE REST WAS SHATTERED IN A WEB EFFECT. WHEN I CLOSED THE DOOR THE WHOLE THING JUST FELL DOWN. LUCKILY I HAD THE INSIDE VISOR OF THE SUNROOF CLOSED SO IT DIDN'T GO INSIDE THE CAR. HOWEVER, WHAT WOULD HAVE HAPPENED IF IT WAS OPEN & I WAS DRIVING ON THE PARKWAY STILL?? I AM SURE I WOULD HAVE GOTTEN INTO AN ACCIDENT. I HAVEN'T EVEN HAD THIS CAR FOR A WHOLE YEAR YET. I BOUGHT IT ON JUNE 30, 2012, BRAND NEW. I AM VERY DISAPPOINTED & CONCERNED THAT THIS WILL HAPPEN AGAIN IN THE FUTURE. IT IS CURRENTLY BACK AT THE DEALER PENDING REPAIRS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10502384March 11, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT STATED THAT AFTER SHUTTING OFF THE VEHICLE USING THE PUSH-TO-START BUTTON, HE NOTICED THAT THE VEHICLE WAS ABLE TO SHUT DOWN WITHOUT BEING SECURED IN PARK. AS A RESULT, THE VEHICLE ROLLED AWAY. THE CONTACT WAS ABLE TO STOP THE VEHICLE, AVOIDING AN INCIDENT. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY ADVISED THE CONTACT THAT THE VEHICLE WAS PERFORMING NORMALLY. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 300. THE CURRENT MILEAGE WAS APPROXIMATELY 1,000. THE VIN WAS UNAVAILABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10500926March 1, 2013
VISIBILITY:SUN/MOON ROOF ASSEMBLY
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE SUNROOF EXPLODED. THE SUNROOF WAS TILTED OPEN AND THE GLASS FROM THE EXPLOSION FELL INSIDE AND OUTSIDE OF THE VEHICLE. THE CONTACT AND PASSENGER WERE INJURED FROM THE GLASS. THE CONTACT HAD TO HAVE GLASS REMOVED FROM THEIR SCALP AND RIGHT EYE BROW. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS THEN TAKEN TO THE DEALER AND THE DEALER ADVISED THAT THE FAILURE OCCURRED BECAUSE OF A MIXTURE OF BAD GLASS. THE DEALER REPLACED THE SUNROOF GLASS ASSEMBLY. THE FAILURE MILEAGE WAS 2,896 AND THE CURRENT MILEAGE WAS 3,000. UPDATED 05/08/13*LJ UPDATED 05/21/2013 *JS
Crash:
No
Fire:
No
Injuries:
2
Deaths:
0
#10500183February 26, 2013
STEERING
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE STEERING WHEEL FELT LOOSE. THE STEERING PROGRESSIVELY BECAME VERY SENSITIVE AND DIFFICULT TO KEEP STRAIGHT. THE VEHICLE HAD NOT BEEN EXAMINED BY A MECHANIC. THE VIN WAS UNAVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10499838February 24, 2013
STEERING
AT HIGHWAY SPEEDS, THE VEHICLE WANDERS LEFT AND RIGHT, SIMILAR TO ALTERNATING CROSS WINDS. MAINTAINING A STRAIGHT TRACK IS DIFFICULT AND REQUIRES CONSTANT ATTENTION AND CORRECTION. VEHICLE WANDER CREATES HAZARDOUS DRIVING CONDITIONS AND DRIVER FATIGUE, POSING PUBLIC SAFETY HAZARD. VEHICLE IS ALSO UNABLE TO TRACK SMOOTHLY AROUND CURVES, AGAIN REQUIRING CONSTANT CORRECTION. VEHICLE HAS BEEN BROUGHT TO THREE DIFFERENT HYUNDAI DEALERSHIPS FOR RESOLUTION. HYUNDAI DEALERSHIPS DENY THERE IS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10499356February 20, 2013
STEERING, STEERING:ELECTRIC POWER ASSIST SYSTEM, SUSPENSION
VEHICLE DRIFTS LEFT AND RIGHT AT INTERSTATE HIGHWAY SPEEDS, REQUIRING CONSTANT ATTENTION AND CORRECTION BY THE DRIVER, WHICH IS DISTRACTING AND CONTRIBUTES TO DRIVER FATIGUE. UNABLE TO TRACK SMOOTHLY AROUND CURVES. SIMILAR TO ALTERNATING CROSS WINDS, EVEN WHEN THERE ARE NONE. SITUATION VERY AGGRAVATING IN ACTUAL CROSS WINDS. ANY POLICE OFFICER WOULD BE JUSTIFIED IN ISSUING A TICKET FOR "WEAVING". DEALER TECHNICIAN DROVE THE CAR AND ACKNOWLEDGED THAT THIS IS A NEGATIVE CHARACTERISTIC OF ELECTRICAL STEERING AND NOTHING TO BE DONE FOR IT. HE SUPPOSEDLY CHANGED SOME SETTING FROM "HARD" TO "SOFT', BUT THAT HAD NO EFFECT AFTER I LEFT THE DEALER, MAYBE EVEN BEING WORSE. I COMPLAINED TO HYUNDAI ON THEIR WEBSITE, WITH NO RESPONSE TO DATE. I AM A PROFESSIONAL ENGINEER (MOSTLY AVIATION) AND SUSPECT THAT SOME DAMPING NEEDS TO BE APPLIED TO THE STEERING SYSTEM. AT THIS TIME, I AM NOTICING THAT ABOUT HALF OF THE 2013 SONATA COMPLAINTS CONCERN THE STEERING SYSTEM. NHTSA SHOULD TAKE ACTION BEFORE ACCIDENTS BEGIN OCCURRING DUE TO THIS OBVIOUS SAFETY DEFECT. *TR UPDATED 05/23/13 UPDATED 09/10/13*LJ UPDATED 01/02/14
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10496051February 1, 2013
SERVICE BRAKES, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE IN REVERSE, THE VEHICLE ERRONEOUSLY ACCELERATED AND ALL ATTEMPTS TO DECELERATE FAILED. IN ADDITION, THE BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE FAILURE COULD NOT BE REPLICATED. THE CONTACT ALSO STATED THAT THE VEHICLE HAD BEEN TO THE DEALER FOUR TIMES FOR THIS ISSUE. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 800. UPDATED 3/20/13 *CN THE CONSUMERS HANDWRITING WAS ILLEGIBLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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