Hyundai Santa Fe Complaints (2009)

359 consumer complaints on file.

#11048292November 24, 2017
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, STEERING
ON SEVERAL OCCASIONS WHILE DRIVING THE CAR COMPLETELY SHUTS OFF NO STEERING NO GAS NOTHING QUITE DANGEROUS AND QUITE SCARY WHILE THE CAR IS IN MOTION ON THE STREET
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11047656November 20, 2017
ELECTRICAL SYSTEM
AT AROUND 90,000 MILES, THE FUEL GAUGE STOPPED WORKING. EVIDENTLY, THIS IS A COMMON PROBLEM. EVEN AFTER FILLING THE TANK WITH GAS, THE GAUGE SHOWS "EMPTY". THE PROBLEM SEEMS TO BE THE FUEL SENDING UNITS IN THE TANK - THE SENSOR BRUSHES BREAK OFF AND THE UNIT NO LONGER SENDS A SIGNAL TO THE GAUGE. THIS POSES SAFETY ISSUES TO PEOPLE WHO DON'T CAREFULLY TRACK THEIR CAR'S FUEL USE, WHICH COULD RESULT IN A CAR STALLING ON THE HIGHWAY DUE TO FUEL EXHAUSTION. THE PROBLEM SETS TROUBLE CODES AND LIGHTS THE "CHECK ENGINE" LIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11045337November 11, 2017
AIR BAGS
AIR BAG LIGHT ON DASHBOARD WILL NOT GO OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11036067October 24, 2017
VISIBILITY/WIPER
OUR SUNROOF BURST WHILE DRIVING ON A CLEAR, SUNNY DAY. OUR SPEED WAS ABOUT 40MPH, THE SHADE ON THE INSIDE OF THE VEHICLE WAS CLOSED AS WAS THE SUNROOF. WE HEARD A LOUD "POP" AND WHEN WE SLID THE INTERIOR SHADE OPEN A SHOWER OF GLASS FELL INTO THE PASSENGER COMPARTMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11033969October 17, 2017
ELECTRONIC STABILITY CONTROL (ESC), SUSPENSION, UNKNOWN OR OTHER
TAKATA RECALL: ON JUNE 2 2017 I TOOK MY VEHICLE TO HAPPY HYUNDAI OF OAK LAWN FOR AN OIL CHANGE. THEY DETERMINED THERE WAS A RECALL BECAUSE OF RUSTING OF MY CARS UNDERCARRIAGE. THEY KEPT MY VEHICLE UNTIL AUGUST 17,2017. ON OCTOBER 5TH, I WAS BACKING IN A PARKING SPOT, WHAT I KNOW NOW AS MY CONTROL ARM, LEFT AXLE AND LEFT BALL JOINT BROKE. HAD IT TOWED HOME, CALLED HAPPY HYUNDAI, HAS IT TOWED THERE. AFTER INSPECTIONING MY VEHICLE THEY DETERMINED THE CONTROL ARM & AXLE WERE A PART OF THE CAMPAIGN RECALL BUT THEY ARE REFUSING TO FIX MY VEHICLE. REUBEN TOLD ME ON JUNE 2, THEY WERE CONFISCATING IT BECAUSE I COULD BE DRIVING AND THE BOTTOM OF THE VEHICLE COULD FALL OFF. THANKFULLY I WASN'T DRIVING ON THE HIGHWAY. HYUNDAI RETURNSES AN UNSAFE VEHICLE TO ME AND ARE NOT TAKING RESPONSIBILITY IN REPAIRING MY VEHICLE WHEN THEY SHOULD AT LEAST REPAIR THEY RECALL SINCE THE CONTROL ARM & AXLE WAS INCLUDED IN THE RECALL. I THINK AN INVESTIGATION SHOULD BE OPENED REGARDING THIS RECALL TO ENSURE HYUNDAI IS REPAIRING VEHICLES UP TO SAFETY STANDARDS. THE CONSUMER REQUESTED A STATUS UPDATE. UPDATED 12/07/2017*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11031467October 3, 2017
FUEL/PROPULSION SYSTEM
FUEL SENDERS ARE FAILING. CHECK ENGINE LIGHT COMES ON AND FUEL GAUGE SHOWS NEAR EMPTY EVEN WHEN VEHICLE HAS FULL TANK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11030638September 30, 2017
ENGINE, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
WHILE DRIVING AND MAKING RIGHT TURN ENGINE STALLED LOST BRAKES AND STEERING, WAS ABLE TO STOP IN MIDDLE OF ROAD WITH TRAFFIC COMING UP FAST, PUT IN PARK RE-STARTED. THIS SECOND TIME WITHIN A YEAR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11023380September 13, 2017
SERVICE BRAKES, VEHICLE SPEED CONTROL
MY 2009 HYUNDAI SANTA FE 4D SPORT ACCELERATED ON ITS OWN WHILE I WAS DRIVING ON A HIGHWAY. I APPLIED THE BREAK AS HARD AS POSSIBLE, AND THE VEHICLE WOULD NOT STOP OR SLOW. LUCKILY, I DIDN'T WRECK. I WAS ABLE TO PULL OVER ONTO THE SHOULDER WITH MY HAZARDS ON, PUT IT IN NEUTRAL, AND TURNED THE ENGINE OFF. I HAD THE VEHICLE TOWED TO A HYUNDAI DEALERSHIP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11020379August 29, 2017
FUEL/PROPULSION SYSTEM
LIKE THE OTHER POSTED COMPLAINTS, MY 2009 SANTA FE IS HAVING FUEL GAUGE ISSUES. IT NEVER SHOWS THE CORRECT LEVEL. I CHANGED THE FUEL CAP BUT THIS DID NOTHING TO SOLVE THE PROBLEM. MY CHECK ENGINE LIGHT COMES ON BECAUSE OF THIS PROBLEM. THE READOUT COMES BACK: "FUEL LEVEL SENSOR". THIS CAN BE A DANGEROUS SITUATION AND WILL PREVENT ME FROM PASSING A STATE INSPECTION. I USE MY TRIP ODOMETER TO GAUGE WHERE I AM WITH FUEL TANK LEVEL. I HAVE TO SET MY TRIP TO ZERO AT EVERY FILL-UP. AT 144 MILES I KNOW I'M AT 1/2 A TANK ROUGHLY. THIS IS AN ISSUE THAT HYUNDAI IS REFUSING TO ADMIT TO SO THEY CAN SAVE MONEY. MAYBE THIS ISN'T AN AIR BAG, BUT, IF I LOAN MY CAR TO MY DAUGHTER AND SHE RUNS OUT OF FUEL ON A HIGHWAY......I DON'T WANT TO THINK ABOUT IT. FORCE HYUNDAI TO FIX THIS!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11015755August 16, 2017
FUEL/PROPULSION SYSTEM
THE FUEL GAUGE SLOWLY OSCILLATES BETWEEN THE (ASSUMED) CORRECT VALUE AND ZERO, OFTEN TRIGGERING THE LOW-LEVEL LIGHT. IT MAKES IT IMPOSSIBLE TO BE CONFIDENT ABOUT HOW MUCH GAS YOU HAVE IN THE VEHICLE. IT DOESN'T MATTER IF THE VEHICLE IS STATIONARY, IN MOTION, OR WHAT KIND OF DRIVING CONDITION YOU ARE IN, OR WHETHER THE ENGINE IS RUNNING OR NOT. IT SEEMS TO BE A MALFUNCTION IN THE SENSOR OR ELECTRONIC CONTROLS. MY LOCAL DEALER SAID THIS IS A COMMON ISSUE (~$400 TO FIX) BUT HYUNDAI HASN'T ISSUED A RECALL BECAUSE IT'S NOT A "SAFETY ISSUE". THIS IS A SAFETY ISSUE AS YOU ARE NEVER SURE WHETHER IT IS CORRECTLY INDICATING A LOW FUEL LEVEL OR NOT... I WORRY ABOUT MY 16 YEAR OLD DAUGHTER DRIVING BY HERSELF AT NIGHT WITHOUT KNOWING WHETHER SHE HAS ENOUGH GAS OR NOT TO MAKE IT HOME! IF THIS IS A KNOWN/COMMON ISSUE FOR THIS MAKE/MODEL IT SHOULD BE RECALLED AND REPAIRED BY HYUNDAI.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11000005June 19, 2017
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2009 HYUNDAI SANTA FE. WHILE DRIVING APPROXIMATELY 15 MPH, THERE WAS A LOUD POP SOUND AND THE VEHICLE FAILED TO ACCELERATE. THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. IN ADDITION, THE FUEL GAUGE READ EMPTY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER AND THE DEALER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 08/23/17*LJ *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10993074June 4, 2017
FUEL/PROPULSION SYSTEM
FUEL INDICATOR GAUGE FLUCTUATES SEVERELY AND DOES NOT SHOW CORRECT LEVEL. SINCE THE LEVEL IS INCORRECT, AND THE WARNING INDICATOR DOES NOT FUNCTION, THIS CAN CAUSE THE VEHICLE TO UNEXPECTEDLY RUN OUT OF FUEL AND SHUT DOWN THE ENGINE WHILE DRIVING. THIS CAUSES DANGEROUS DRIVING CONDITIONS. THERE ARE NUMEROUS COMPLAINTS ABOUT THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10992130May 30, 2017
ELECTRICAL SYSTEM
MY FUEL GAUGE IS NO LONGER WORKING. IT DOESN'T REGISTER THE AMOUNT OF GAS. THE GAUGE GOES UP AND DOWN RANDOMLY AND MAINLY STAYS ON EMPTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10991765May 26, 2017
FUEL/PROPULSION SYSTEM
GAS GAUGE DOES NOT REGISTER AMOUNT OF GAS THAT IS IN THE TANK. FILL UP TANK AND GAUGE REMAINS A EMPTY OR GOES TO FULL AND THE QUICKLY MOVES TO EMPTY. MANY COMPLAINTS ABOUT SAME ISSUE WITH 2009 SANTA FE. SAFETY ISSUE BECAUSE YOU NEVER KNOW HOW MUCH GAS YOU HAVE AND CAN VERY EASILY RUN OUT OF GAS ON A MAJOR HIGHWAY CAUSING A MAJOR ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10991234May 23, 2017
STRUCTURE:BODY, VISIBILITY/WIPER, UNKNOWN OR OTHER
PAINT COMES OFF THE CAR IN LARGE PIECES THAT, IF RAINING, WILL STICK TO WINDSHIELD OF THE CAR AND THE CAR BEHIND YOU, WHILE DRIVING. THIS BLOCKS THE VISIBILITY OUT OF THE FRONT OF THE WINDSHIELD AND CAUSES WIPER PROBLEMS AS THE LARGE PIECES GET STUCK TO THEM. AGAIN THIS WILL HAPPEN WHILE DRIVING IN THE RAIN. THE LARGE PIECE OF PAINT WILL STILL COME OFF DURING NORMAL DRIVING, BUT THE SAFETY CONCERN IS WHILE DRIVING IN THE RAIN. PIECES AS LARGE AS 1 INCH BY 1 INCH ARE NOT UNCOMMON, WITH THE LARGEST PIECE CURRENTLY MISSING IS ABOUT 8 INCHES BY 8 INCHES. PROBLEM STARTED HAPPENING OVER 2 YEARS AGO. WHEN THE PIECES GET STUCK TO THE WINDSHIELD, YOU HAVE TO PULL OVER TO REMOVE THEM FROM BOTH THE WINDSHIELD AND WIPER BLADES. THIS IS ALSO DANGEROUS AS WE HAVE HAD TO PULL OVER ON A MAJOR FREEWAY BEFORE TO REMOVE THEM FROM PARTS OF THE VEHICLE, NAMELY THE WINDSHIELD AND WIPERS. THIS PROBLEM AGAIN CAUSES PROBLEMS WITH VISIBILITY OUT OF THE FRONT OF THE WINDSHIELD OF THE CAR AND POSSIBLY THE CAR(S) BEHIND YOU WHILE DRIVING IN THE RAIN. I DON'T BELIEVE THAT LARGE PIECES (SHEETS) OF PAINT SHOULD BE COMING OFF OF A CAR AND STICKING TO A WINDSHIELD OF THE AFFECTED CAR AND CARS AROUND IT, WHILE DRIVING IN THE RAIN. TRULY THIS IS A SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10983788May 5, 2017
ENGINE
MY 2009 HYUNDAI SANTA FE KEEPS RANDOMLY STALLING OUT. THIS HAS HAPPENED AT LEAST A DOZEN TIMES IN THE PAST YEAR. THIS HAS HAPPENED WHILE MERGING ONTO THE FREEWAY, WHILE MAKING TURNS ONTO BUSY STREETS DURING RUSH HOUR AFTER BEING STOPPED AT A LIGHT, MAKING TURNS AFTER DECELERATING, NO PARTICULAR PATTERN. THERE IS ALSO NO WARNING WHATSOEVER! WHEN THE ENGINE STALLS OUT, I LOSE MY POWER STEERING, THUS BASICALLY HAVING MINIMAL CONTROL OF THE VEHICLE. I TOOK MY CAR DIRECTLY INTO THE DEALER AFTER THIS HAPPENED TWICE IN ONE DAY. I WAS TOLD THAT THEY COULD NOT REPLICATE THE EVENT. I WAS THEN TOLD THAT THEY COULD TRY REPLACING THE THROTTLE BODY AND THAT IT MAY FIX THE PROBLEM, BUT THEY WERE NOT SURE BECAUSE THEY DID FIND A PROBLEM. AS I STATED BEFORE, THIS HAS HAPPENED AT LEAST A DOZEN TIMES IN THE PAST YEAR. THERE IS A PROBLEM. I DO NOT FEEL SAFE DRIVING MY CAR MANY TIMES BECAUSE I DO NOT KNOW WHEN IT IS GOING TO STALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10983790May 5, 2017
ENGINE
MY 2009 HYUNDAI SANTA FE STALLED OUT AGAIN. THIS EVENT HAPPENED WHILE TURNING LEFT ONTO A BUSY STREET AFTER SITING AT A RED LIGHT. THE CAR LOST ALL POWER, MAKING IT DIFFICULT TO CONTROL WHILE PULLING OVER TO THE SIDE OF THE ROAD, BUT IN THE WAY OF OTHER DRIVERS. I PUT THE CAR IN PARK AND THEN THE ENGINE RESTARTED AND I WAS ABLE TO DRIVE AWAY. THE CAR BEHIND ME WAS FORCED TO SLAM ON THEIR BRAKES, AS IT APPEARS THAT I HAVE JUST DECIDED TO STOP IN THE MIDDLE OF THE ROAD. WAS NEARLY REAR ENDED. VERY DANGEROUS AND COMPLETELY OUT OF MY CONTROL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10980151April 24, 2017
FUEL/PROPULSION SYSTEM
I NOTICED THE FUEL GAUGE WAS ERRATIC AND MOSTLY INCORRECT. AFTER A COUPLE OF WEEKS IT QUIT WORKING AT ALL. IVE TRIED TO RESET THE TRIP ODOMETER AND KEEP UP WITH THE AMOUNT OF GAS I SHOULD HAVE IN THE TANK. I GAVE OUT OF GAS ON AN INTERSTATE AT 11PM IN SUB FREEZING WEATHER. THE DEALERSHIP DIAGNOSED THE FUEL SENSOR AS THE PROBLEM. I'VE NOTICED SEVERAL HUNDREDS OF SIMILAR COMPLAINTS HERE. THE ESTIMATED FIX IS $500. ADDITIONALLY THERE IS A HISSING SOUND FROM THE TANK WHEN I STOP TO FILL UP. UPON FILLING THE TANK THE ENGINE WILL NOT CRANK INITIALLY. IT APPREARS TO BE FLOODING THE ENGINE WITH GASOLINE. IF IM PATIENT I WILL EVENTUALLY GET IT CRANKED. WHEN I PULL OFF IT SHUTS OFF. THIS CONTINUES AS I INTENTIONALLY DRIVE AROUND IN THE PARKING LOT DUE TO HAVING THIS HAPPEN ONCE AFTER PULLING OUT ONTO THE HIGHWAY ALMOST CAUSED AN ACCIDENT. I AM A RETIREE ON FIXED INCOME. THE AUTO WILL NOT PASS NC EMISSIONS INSPECTION DUE THIS MONTH UNTIL THE CHECK ENGINE LIGHT GOES OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10979939April 22, 2017
ENGINE
DRIVING AT SLOW SPEED ONE BLOCK FROM HOME, ENGINE SUDDENLY SHUT DOWN WITHOUT WARNING IN THE MIDDLE OF A TURN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10971160April 7, 2017
ENGINE
VEHICLE STALLED FOR NO APPARENT REASON. TOOK VEHICLE TO HYUNDAI DEALER, THEY COULD FIND REASON FOR THE STALLING. NO CODES CHECKED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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