Hyundai Santa Fe Complaints (2022)

195 consumer complaints on file.

#11640101February 1, 2025
FUEL/PROPULSION SYSTEM
3rd time having the same engine issue where the fuel injector keeps going out. Once in February then again in April now again in Jan. The car shakes violently and unsafe to drive even when at a standstill.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11637066January 20, 2025
UNKNOWN OR OTHER
Horn has stopped working 3 times in 2 1/2 years. Replaced twice under warranty. Now out of warranty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11635017January 9, 2025
SEATS
When reaching between the seats to get a dropped item hand gets stuck on a sharp edge and cannot be pulled out. This happened to me once while driving and to my diluaghters very small hand while parked. Assistance was needed to dislodge hand.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11633810January 3, 2025
UNKNOWN OR OTHER
backup camera intermittently fails to display
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11632972December 29, 2024
POWER TRAIN, FUEL/PROPULSION SYSTEM
Three fuel injectors out of four have failed in a year’s time frame. Car shakes, stalls, hesitates, and is dangerous to drive. Waiting for fourth injector to fail.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11632208December 23, 2024
ELECTRICAL SYSTEM
The integrated thermal monitor is stuck. When I took it to Ken Vance Hyundai today, they said it is a common issue and if left unfixed. It would blow the engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11631477December 18, 2024
POWER TRAIN
See attached document for complaint.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11630749December 14, 2024
POWER TRAIN, ELECTRICAL SYSTEM:HORN
I have had to have a problem with my power teain worked on at two different Hundia dealership I am having an issue where the horn just stops blowing and that isvery dangerous. After switching off and restarting the horn will work again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11630492December 13, 2024
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
I have a 2022 santa fe xrt within the 1st yr of owing in 2022 the horn stopped working in the winter. Went to dealership told it was known issue they replaced it. A few months later into following year still winter went out again they fixed again stating my car has 2 horns and both failed. So far 2022 and 2023 2 times. Fast forward to earlier in 2024 beginning of year horn failed again took to dealer expressed my concern of this is a safety and inconvenience issue they apologized but no recall yet. Now it's almost 2025 and I will be taking my car back to the dealership this weekend for yet another time due to the horn not working at all. I've found out my horn has not worked due to driving and a vehicle almost colliding into my lane and went to honk horn and nothing. A separate time a person has cut out in front of me almost causing an accident and all I could do is to lock up my breaks and swerve hope they see me and don't get hit could not beep to warn them. I bought the car brand new in 2022 feb and I have had the horn replaced 4 to 5 times and they still are staying no recall this is ridiculous.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11626147November 19, 2024
ELECTRICAL SYSTEM
The back doors should unlock when the SUV is put in park or the motor is turned off. However, it does not unlock over 25% of the time. This means the back doors can not be opened from the outside or inside. People in the back cannot get out unless the doors are manually unlocked from the control panel in the front. This is a real safety issue if there was an accident and the people are trapped in the car. This issue has been reported to the dealer for almost two years. They have not been able to fix the issue. I have reported this problem to Hyundai National Consumer Affairs (case # [XXX]) asking for their help. I ask if this falls under the lemon law since it can not be fixed and is safety issue. I was informed they could not help me. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11623629November 5, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2022 Hyundai Santa Fe. The contact stated that while driving at an undisclosed speed, the check engine warning light was illuminated. The vehicle was taken to the local dealer, where it was diagnosed. The dealer replaced the high pressure fuel injector pipe, the Gasoline Direct Injection(GDI) fuel injector on cylinder 3, the high pressure fuel pipe, the combustion seal ring, the K bolt, and other unknown parts. The vehicle was repaired under warranty. The manufacturer was made aware of the failure. The failure mileage was approximately 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11618252October 5, 2024
VEHICLE SPEED CONTROL, ENGINE
My vehicle made 3 ringing sounds and began to decelerate from 67mph to 0 in less than 2 minutes. I had to pull over quickly to avoid getting rear ended. This incident happened twice already. I took it in to the dealer and they were not able to recreate what happened. This occurrence happened 2weeks ago.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11612761September 5, 2024
POWER TRAIN
On [XXX] my car started having trouble accelerating at some times- just happened out of the blue while driving normally. I was almost to my destination, so I parked and when I came back out, there was a message on the car screen that there was a problem with the transmission and to have it evaluated at my convenience. I was near the dealership so I drove there and they were unable to look at the vehicle but I asked if they could at least see what was wrong and if it was OK to drive. They said the code was DTC P1C2D03 and I was probably getting a new transmission. This code also showed up in the app. The TSB for this says that when this code is on the transmission will need to be replaced. [XXX] . They didn't have any appointments for diagnostics until 8/27/24, and told me it was safe to drive. My car continued over those 10 days to hesitate while accelerating at different times while driving. I never knew if I pressed the gas if I would get correct acceleration or not, which makes turning into traffic, merging, etc. unsafe. I also had 1 incident where I was at a stop sign and got no response at all from the gas pedal. I had to turn the car off and back on to get it to go. My car has only 12,000 miles. My car has been at the dealership now for 10 days waiting on them to do the diagnostics. On day 9 they called and said all it needed was a software update of the transmission control unit software and that they performed that update, test drove it twice and it was performing as expected. When I went to pick it up, the person who drove it from the lot into the service bay got out and told me the check engine light was on and there was an error about a transmission issue on the screen. The DTC P1C2D03 code is back on per the My Hyundai app. So they kept the car again and still waiting to find out what they are going to do. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11610696August 25, 2024
FUEL/PROPULSION SYSTEM, ENGINE, VEHICLE SPEED CONTROL
Middle of May 2024 car begins to feel like it's shifting when accelerating and stopping. Nothing found by Hyundai Service Dept. Lakeland. On apx. [XXX] while driving stepped on gas pedal and felt no power. Kept pumping the pedal & car started jerking. Managed to get to light and get in left lane to turn into plaza honking horn. Car slid to a stop at entrance. On apx. [XXX] my husband was driving home and same thing happened. Managed to slide car into our driveway. Both times the car had to be towed to dealership. Two fuel injectors have been changed and when I asked them to change other two they said warranty would not allow. Worst case scenario is if this happens on the interstate traveling at 75 miles per hour. Not only could we be killed but others. Both times there was no warning lights or any other warning. The car just started jerking and lost power. It can very well cause a car to rear end us and a multiple car chain reaction hurting or worse killing others. I am filled with anxiety every time I take the car out for errands. I also saw a similar incident reported in the Better Business Bureau here in Tampa by another person. I reported my incident to Hyundai Corporation by phone and email and asked the rep to reported it to her superiors to see if they could just please let the dealership replace my other two fuel injectors & I was told they could do nothing. The dealership has told me several times the injectors must fail before they can replace. Apparently, the cost of the injectors is more than someone's life. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11609251August 18, 2024
ENGINE, POWER TRAIN
My vehicle has been having repeated issues within 2.5 years of my purchase. Initially it was the transmission and Hyundai service center with poor customer service kept the car for almost 20-25 days before replacing the vehicle. Now, I have picked up the vehicle for less than a week and I get another Powertrain DTC code P030100 and check engine light on. Hyundai service centers are worst in the country, very poor customer service. I have to take my caribou 100 miles away to a different service center because the in town service center wouldn’t even look at the car and says has no appointment. I have to drive the car for about 100 miles with engine light on which poses a major risk to the car and myself to even ben able to get the car service done under warranty. The company advertises best warranty in the industry but makes it hard to fix the vehicle under warranty. Please stay away from buying an Hyundai in future. Thank you.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11608222August 13, 2024
POWER TRAIN
My vehicle transmission failed on July 9,2024. There was no warning. The dashboard lite up with a DTC warning and the car would not accelerate properly. I found there was a Recall for the vehicle but it was never sent to me. I was fortunate to be close to home and not on a highway or in a busy intersection at the time. Had I been there could have been a serious accident. My vehicle needed a new transmission which I did receive. The vehicle was only 2 years old with under 20,000 miles on it. The dealer was unable to provide a courteous car so I had to borrow a car from a friend for the week it took to fix the vehicle. Also when I purchased the vehicle on Sept. 16,2022, I was told by the dealership that I would receive courtesy oil changes for three years. The first two were free now they are telling me it was a mistake and they are not. I was forced to pay $94.00 for the oil change to get my car back from the dealership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11607927August 12, 2024
ENGINE, POWER TRAIN, UNKNOWN OR OTHER
When you go from drive to park it doesn't go into park. If you try to go to park to reverse it won't go into reverse. Has happened 3 times. Have take it in to dealership and found nothing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11607286August 8, 2024
ENGINE
The contact owns a 2022 Hyundai Santa Fe. The contact stated that on two occasions while driving at approximately 25 MPH, the vehicle lost motive power. On the second occasion, the vehicle was steered to the side of the road and restarted. The vehicle was taken to a dealer where the failure was not able to be replicated. The manufacturer was notified of the failure. The failure mileage was approximately 10,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11605470July 30, 2024
ENGINE
The vehicle shuts off completely when stopped at a stop sign, traffic light, or parking space. This has occurred multiple times. Hyundai can not find the problem after multiple times in the shop. The last time it occurred I was in the middle of a busy intersection and was almost broadsided.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11605078July 29, 2024
ELECTRICAL SYSTEM, ENGINE, SERVICE BRAKES
The car completely shut off in the middle of driving and I was unable to put the car into park or use the emergency brake and hazard lights because all of the controls are electronic. The lack of mechanical safety features is a danger.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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