Hyundai Santa Fe Complaints (2018)

110 consumer complaints on file.

#11480119August 19, 2022
SERVICE BRAKES, HYDRAULIC
The contact owns a 2018 Hyundai Santa Fe. The contact received notification of NHTSA Campaign Number 22v056000(SERVICE BRAKES, HYDRAULIC) however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced the failure. The VIN tool confirms parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11479024August 12, 2022
SERVICE BRAKES, HYDRAULIC
The contact owns a 2018 Hyundai Santa Fe. The contact received recall notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic). However, the part to do the recall repair was not yet available. An unknown dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478317August 9, 2022
AIR BAGS
The contact owns a 2018 Hyundai Santa Fe. The contact stated while his fiancee was driving at 45 mph, a deer impacted the driver's side of the vehicle. No air bags deployed. The contact stated the air bag warning light was illuminated after the impact. The contact stated no one was injured nor sought medication attention. No police report was filed. The driver continued driving to their residence. The contact took the vehicle to the repair facility, where it was being serviced at the moment. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 75,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11477526August 4, 2022
SERVICE BRAKES, HYDRAULIC
The contact owns a 2018 Hyundai Santa Fe. The contact received notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474623July 18, 2022
ENGINE
With no dashboard lights illuminated, the engine completely seized while driving 60 MPH on the highway. I was thankfully able to get it off to the side. The vehicle has been inspected by the dealership and is currently awaiting a warranty approval for a new engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11471383June 28, 2022
SERVICE BRAKES, HYDRAULIC
The contact owns a 2018 Hyundai Santa Fe. The contact received notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer and James Wood Hyundai (2110 US-287, Decatur, TX 76234) were made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469801June 17, 2022
SERVICE BRAKES, HYDRAULIC
The contact owns a 2018 Hyundai Santa Fe. The contact received notification of NHTSA Campaign Number: 22V056000 (Service Brake, Hydraulics) however, the part to do the recall repair was not yet available. The dealer was not made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469806June 17, 2022
SERVICE BRAKES, HYDRAULIC
The contact owns a 2018 Hyundai Santa Fe. The contact received a notification for NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11468632June 10, 2022
SERVICE BRAKES, HYDRAULIC
The contact owns a 2018 Hyundai Santa Fe. The contact received notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11468649June 10, 2022
SERVICE BRAKES, HYDRAULIC
The contact owns a 2018 Hyundai Santa Fe. The contact received notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. The contact has stated that the dealer completed the repair.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11468691June 10, 2022
SERVICE BRAKES, HYDRAULIC
The contact owns a 2018 Hyundai Santa Fe. The contact received notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11466967June 1, 2022
SERVICE BRAKES
Hyundai initiated a recall campaign 218 on 02/02/2022 for: VEHICLES THAT ARE EQUIPPED WITH ANTI-LOCK BRAKE SYSTEM ("ABS") MODULES THAT COULD MALFUNCTION INTERNALLY AND CAUSE AN ELECTRICAL SHORT OVER TIME. URGENT: FIRE RISK WHEN PARKED The manufacturer has FAILED to remedy this safety recall for your vehicle in a timely manner. I am unable to park my vehicle in garage and have not heard any response when this will be remedied.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11459973April 7, 2022
SERVICE BRAKES, HYDRAULIC
The contact owns a 2018 Hyundai Santa Fe. The contact stated that she received notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11459689April 5, 2022
UNKNOWN OR OTHER
The contact owns a 2018 Hyundai Santa Fe. The contact stated while driving approximately 10 MPH, the vehicle independently came to an abrupt stop. There were several unknown warning lights illuminated. The vehicle was towed to an independent mechanic to be diagnosed. The vehicle was diagnosed with alternator, battery, and starter failures. The vehicle was repaired three times. The manufacturer was notified of the failure but provided no assistance. The approximate failure mileage was 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451357February 10, 2022
ENGINE
The contact’s daughter owns a 2018 Hyundai Santa Fe. The contact stated while driving at an undisclosed speed, the vehicle stalled. There were no warning lights illuminated. The vehicle was towed to the local dealer to be diagnosed. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was contacted but no further assistance was provided. The failure mileage was unknown. The VIN was not available.*TP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450306February 3, 2022
SERVICE BRAKES, VEHICLE SPEED CONTROL
I was at the Tim Hortons drive-thru stopped behind a car in front of me the car in front of me started to go to the order window , as I let off the brake to start to go my suv took off full speed! I hit the brakes as hard as I could and the car kept moving forward like the throttle was stuck at full acceleration. I wasn't even hitting the gas pedal, after my vehicle struck the car and continued to smash into the car while I was holding a brake I put it in neutral and then the car finally came to a stop. I had 5 children in the car. And I am seeing this being an issue in alot of hyandai vehicles. And alot of complaint with this same issue. If this would have happened on the hiway it could have possibly killed or Injured someone. I am scared to death to drive the vehicle again.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11434581September 27, 2021
UNKNOWN OR OTHER
Vehicle lost complete control of steering, as it felt "loose" during a left turn at an intersection. Vehicle could not be controlled by steering wheel causing me to drive into oncoming traffic lanes until vehicle slowed to a stop.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11432290September 9, 2021
UNKNOWN OR OTHER
My vehicle is available for inspection upon request. On multiple occasions the fluid in coolant reservoir has drained out. There is no visible signs of coolant on the under carriage nor is there a puddle on the floor of my garage and no warning lights have come on. In the span of approximately 2 weeks the fluid dropped 1/4 of an inch. Hyundia of Wesley Chapel (in Wesley Chapel, Fl) has had my vehicle on two occasions for this issue. They documented a lose of pressure in the coolant system of 10psi after an extended pressure test on a cold engine. Various other tests were performed but the source of the loss of coolant has not been found. The vehicle also intermittently experiences a loss of power when trying to accelerate from a full stop. The above mentioned dealership has not been able to replicate this issue either.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11431090August 30, 2021
AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE
2018 HYUNDAI SANTA FE. CONSUMER WRITES REQUESTING THAT AIRBAG SENSOR IN VEHICLE BE DEACTIVATED. THE CONSUMER STATED THE AIRBAG WOULD NOT ACTIVATE DUE TO BEING PETITE. THE CONSUMER QUESTIONED IF THERE WAS A FIX.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11430225August 23, 2021
VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
This will be the fourth time our vehicle has to go to the dealer. We purchased this car in April of this year and the car has lived more at the dealer service department than with us. The first time, the car started smoking and left us stranded. The dealer changed out the fuel injectors. When it randomly started smoking it smelled strongly of gas and we were scared that the car would catch fire. The other times were due to the car not accelerating as it should on the highway making it quite difficult to merge and speed up as needed on the highway. This time, it's the same thing. The car does not want to shift gears and it's very dangerous when you are trying to accelerate to get to the right speed and you have cars coming in close from behind and there is no way to signal to them that the car is having trouble shifting. This problem started again yesterday. The check engine light turned on yesterday as well and we took the car to Autozone to scan it. the only code that came up was abs. The car just got towed to the dealer yet again but I have lost hope that they will be able to fix the issue as they have failed 3 times already. (one of these times the dealer failed to refill my radiator coolant after the flushed it causing the car to overheat as well and the car ac malfunctioned as well as a result.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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