Hyundai Santa Fe Complaints (2014)

493 consumer complaints on file.

#11096749May 18, 2018
AIR BAGS, ELECTRICAL SYSTEM
MY AIRBAG LIGHT HAS BEEN ON IN MY VEHICLE. I TOOK IT TO THE DEALER TODAY, AND THEY DIAGNOSED IT AS A CLOCK SPRING PROBLEM. THEY SAID MY AIRBAG IS NOT SAFE (MAY NOT DEPLOY). THEY SAID THERE IS NO ACTIVE RECALL, BUT I DID A LITTLE RESEARCH AND FOUND OUT THE OLDER SANTA FE, VERACRUZ, SONATA AND ELANTRA ALL HAVE RECALLS FOR THIS EXACT SAME PROBLEM. IT IS CLEARLY A HYUNDAI PROBLEM AND THEY NEED TO ISSUE A RECALL FOR THE LATER MODEL VEHICLES (MINE IS A 2014).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11096509May 17, 2018
ENGINE
DRIVING DOWN THE EXPRESSWAY AND CAR JUST KEPT GETTING SLOWER AND SLOWER AND I PULLED OFF THE EXPRESSWAY AND IT CAME TO A STOP AND STALLED OUT.NONE OF THE OIL OR HEAT LIGHTS CAME ON WHILE DRIVING OR WHEN IT STOPPED. HYUNDAI SAID THE ENGINE SEIZED UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11080744March 21, 2018
ELECTRICAL SYSTEM
BACKUP CAMERA FAILED BEFORE, BRAKE LIGHT FAILED AND NOW BLIND SPOT DETECTION FAILED WITH RISK OF ACCIDENT - NOTED ON ROAD - I HAVE NOTED BRAKE LIGHT FAILURE IN OTHER HYUNDAI WHILE ON THE ROAD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11074982February 26, 2018
VISIBILITY/WIPER, VISIBILITY:SUN/MOON ROOF ASSEMBLY
TL* THE CONTACT OWNS A 2014 HYUNDAI SANTA FE. WHILE BEING OPERATED 65 MPH, THE DRIVER'S SIDE SUN ROOF SHATTERED SPONTANEOUSLY WITHOUT WARNING. THE DEALER WAS NOT CONTACTED. THE CONTACT SUSTAINED MINOR CUTS, WHICH DID NOT REQUIRE MEDICAL ATTENTION. THE MANUFACTURER WAS CONTACTED IN REGARDS TO THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 44,000.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11065937January 30, 2018
STRUCTURE:BODY, ELECTRICAL SYSTEM
VEHICLE SPONTANEOUSLY BURNED IN A SKI AREA PARKING LOT IN MAINE. FIRE STARTED AT REAR LEFT (DRIVER'S SIDE) OF CAR. THE CAR WAS DRIVEN APPROXIMATELY 15 MINUTES IN THE MORNING AND PARKED FOR OVER 4 HOURS WHEN LOCAL POLICE AND FIRE WERE NOTIFIED OF A CAR BURNING. BY THE TIME I RETURNED TO THE CAR, THE FIRE HAD BEEN EXTINGUISHED. ALTHOUGH NO CAUSE OF ORIGIN WAS DETERMINED, IT APPEARS THE FIRE IGNITED FROM AN ELECTRICAL ISSUE IN THE REAR LEFT. THE BACK HALF OF THE VEHICLE WAS HEAVILY DAMAGED. MUCH OF MY PERSONAL PROPERTY WAS SALVAGEABLE AND ANY BAGS WHICH BURNED/MELTED DID SO FROM THE OUTSIDE IN, A FURTHER INDICATION THAT THE VEHICLE FIRE STARTED WITH A VEHICLE ISSUE. IT WAS THE FIRST DAY THE CAR EXPERIENCED ABOVE FREEZING TEMPS IN ABOUT 3 WEEKS. I NOTE THAT BECAUSE THERE WAS A CANADA ONLY RECALL OF 2013 HYUNDAI SANTA FES FOR RISK OF FIRE WHEN SALT GRIME ENTERS THE REAR PARKING SENSORS (WHICH MY VEHICLE HAD) AND SHORT CIRCUITS - IT APPEARS THE RISK OF FIRE DUE TO THIS ISSUE CAN OCCUR WHEN THE VEHICLE IS PARKED AND OFF. FORTUNATELY, NOBODY WAS HURT AND ONLY MY PERSONAL PROPERTY WAS IMPACTED - THIS COULD HAVE BEEN MUCH WORSE IF THE CAR WAS PARKED IN MY HOUSE GARAGE, A HOTEL GARAGE, WHILE DRIVING, ETC. A THREE YEAR OLD CAR BURNING FOR NO APPARENT REASON, SEEMS LIKE A POTENTIAL PUBLIC SAFETY RISK, AND SHOULDN'T HAPPEN TO A CAR OF ANY AGE. HAPPENED IN A SMALL RURAL AREA - NO FIRE DEPT REPORT, POLICE SAID THEY WOULD WRITE A REPORT BUT I HAVE NOT RECEIVED. THE CAR IS CONSIDERED A WRITE-OFF BY THE INSURANCE COMPANY. FOLLOWING IS A LINK TO THE CDN RECALL INFO: HTTP://WWW.AUTOFOCUS.CA/NEWS-EVENTS/LATEST-RECALLS/HYUNDAI-RECALLS-13-700-SUVS-FOR-FIRE-RISK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11032125October 6, 2017
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
VEHICLE STALLS WHILE SITTING IDLING WAITING AT STOP LIGHTS PROBLEM IS INTERMITTENT AND UNPREDICTABLE. ENGINE SHUTTERS WHILE IDLING AS WELL. VEHICLE LOSES ABILITY TO ACCELERATE WHEN THIS OCCURS REQUIRING THE DRIVER TO PUT THE VEHICLE IN PARK, TURN THE ENGINE OFF, THEN RESTART THE VEHICLE. SAFETY HAZARD IN BUSY TRAFFIC. ADDITIONAL ISSUES WITH SLIPPAGE SOUNDS FROM THE AXELS WHEN TURNING CORNERS. PROBLEM MAY BE LINKED TO OTHER OPEN RECALLS INVOLVING MANUFACTURER REPORTED MACHINE ERRORS DURING THE MANUFACTURING PROCESS THAT CAUSES PREMATURE BEARING WEAR WITHIN THE ENGINE. THE NOTED SAFETY RISK ON OTHER VIN NUMBERED MODELS WITHIN THE SAME CLASS IS THAT IT MAY CAUSE THE VEHICLE TO STALL, INCREASING THE RISK OF A CRASH. THIS VEHICHLE WAS JUST PURCHASED FROM CARMAX VIRGINIA THREE DAYS AGO. ISSUE WAS NOT OBVIOUS AT THE TIME OF PURCHASE. THERE WERE NO OPEN RECALLS FOR THIS VIN NUMBER AT THE TIME SALE WAS MADE, BUT ISSUE IS QUITE PRESENT AT 50,000 MILES AND I HAVE CONTACTED CARMAX TO INFORM THEM OF THE ISSUE. THIS PARTICULAR PROBLEM SEEMS CONSISTENT WITH ALL MODELS OF HYUNDAI MANUFACTURED AROUND 2014. A NATIONAL RECALL OF THE ENTIRE LINE SHOULD BE CONSIDERED TO ALERT CONSUMERS AND AVOID UNWANTED PURCHASES AND OR DAMAGING ACCIDENTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11022326September 8, 2017
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, POWER TRAIN
WHEN MAKING A LEFT TURN FROM A STOP OR ROLLING STOP AND YOU PRESS HARD ON THE ACCELERATOR THE ENGINE DOES NOT REV UP AND THE HESITATION OF A SECOND OR TWO CAN LEAVE YOU STRANDED IN A LANE OF TRAFFIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11021589September 5, 2017
SERVICE BRAKES
TL* THE CONTACT OWNS A 2014 HYUNDAI SANTA FE. WHILE DRIVING APPROXIMATELY 50 MPH AND ATTEMPTING TO MAKE A RIGHT TURN, THE BRAKES FAILED WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT HAD TO APPLY EXCESSIVE FORCE TO THE BRAKE PEDAL IN ORDER FOR THE VEHICLE TO COME TO A COMPLETE STOP. THERE WERE NO WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 89,060.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11014022August 9, 2017
AIR BAGS
TL* THE CONTACT OWNED A 2013 VOLKSWAGEN PASSAT. WHILE DRIVING 20 MPH ON A FOUR WAY LANE GOING NORTH, THE CONTACT'S VEHICLE WAS STRUCK ON THE PASSENGER SIDE BY ANOTHER VEHICLE. THE IMPACT CAUSED THE CONTACT'S VEHICLE TO CROSS INTO THE SOUTH BOUND LANE WHERE IT CRASHED INTO ANOTHER VEHICLE FROM THE DRIVER SIDE FRONT END TO THE DRIVER'S SIDE. THE AIR BAGS FAILED TO DEPLOY. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED A FRACTURED NOSE THAT REQUIRED SURGERY, CUTS TO THE RIGHT AND LEFT HANDS, AND A BURNING SENSATION TO HIS FEET THAT HAS YET TO BE DIAGNOSED. THE VEHICLE WAS TOWED TO A COLLISION CENTER AND WAS DEEMED DESTROYED BY THE INSURANCE COMPANY. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT NO ADDITIONAL INFORMATION WAS PROVIDED. THE FAILURE MILEAGE WAS 112,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11005874July 17, 2017
UNKNOWN OR OTHER
LOW BEAM HEADLIGHTS ARE SO POOR I FEEL I CANNOT SAFELY SEE TO DRIVE. HAVE CHECKED ALIGNMENT AND THEY ARE JUST VERY POORLY DESIGNED ACCORDING TO DEALER. CANNOT SEE ADEQUATE DISTANCE TO STOP SAFELY ON LOW BEAMS AT REASONABLE SPEEDS. SO BAD I SELDOM EVER DRIVE AT NIGHT AND NEVER ON THE HIGHWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11000699June 22, 2017
ENGINE
TL* THE CONTACT OWNS A 2014 HYUNDAI SANTA FE. WHILE DRIVING 30 MPH, THE CONTACT HEARD AN ABNORMAL CLICKING NOISE FROM THE ENGINE AND THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS UNABLE TO BE RESTARTED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE VEHICLE WAS TOWED TO THE LOCAL DEALER (DELANEY HYUNDAI LOCATED AT 125 LENZ RD, INDIANA, PA 15701). THE DEALER ATTEMPTED TO CONTACT THE MANUFACTURER FOR PARTS AND WAS MADE AWARE THAT THERE WAS NO REMEDY AT THE TIME. THE MANUFACTURER INFORMED THE CONTACT THAT HIS CASE WAS ASSIGNED TO A CASE WORKER UNDER CASE NUMBER: 10324301. THE CONTACT WAS INFORMED THAT THE CASE WORKER WOULD CALL HIM. THE FAILURE MILEAGE WAS APPROXIMATELY 32,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10995137June 14, 2017
ENGINE
TL* THE CONTACT OWNS A 2014 HYUNDAI SANTE FE. THE CONTACT STATED THAT WHILE DRIVING, THE ENGINE STALLED WITHOUT WARNING. THE CONTACT CALLED THE LOCAL GARDEN GROVE DEALER LOCATED AT 9898 TRASK AVE, GARDEN GROVE, CA 92844 AND PHONE NUMBER: 714-786-6310 WHERE IT WAS INFORMED THAT THE RECALL REMEDY PARTS WERE ON BACK ORDER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT WAS ABLE TO AVOID A CRASH DUE TO THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 34,000. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10994489June 12, 2017
ENGINE
TL* THE CONTACT OWNS A 2014 HYUNDAI SANTA FE. WHILE ATTEMPTING TO ACCELERATE FROM AN IDLE POSITION, THE VEHICLE SUDDENLY HESITATED AND NEARLY STALLED BEFORE OPERATING NORMALLY. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 31,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10994558June 12, 2017
ENGINE
MY CAR ENGINE CHECK LIGHT WENT ON OVER THE PAST MONTHS MORE THAN 7 TIMES, EVERYTIME THE DEALER TELLS ME THAT THEY COULDNT FIND ANYTHING WRONG WITH THE CAR, I BELEIVE THAT THEY FAILED TO FIX THE CAR AND TODAY I RECEIVED A RECALL NOTICE FROM HYUNDAI STATING THAT THEY FOUND A DEFECT RELATED TO THE ENGINE. TODAY THE CHECK ENGINE LIGHT WENT ON AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10993704June 7, 2017
ENGINE, STEERING
TL* THE CONTACT OWNS A 2014 HYUNDAI SANTA FE. WHILE DRIVING UNKNOWN SPEEDS, THE STEERING WAS UNSTABLE AND THE VEHICLE STALLED WITHOUT WARNING. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 33,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10993483June 6, 2017
ENGINE
TL* THE CONTACT OWNS A 2014 HYUNDAI SANTA FE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE AND ENGINE COOLING). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. FRED BEANS HYUNDAI (4465 W SWAMP RD, DOYLESTOWN, PA 18902) STATED THAT THE REMEDY WAS NOT AVAILABLE AND THEY WOULD CONTACT THEIR CLIENTS WHEN IT BECAME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10993423June 6, 2017
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
CAR WILL NOT START IN THE MORNING,DEAD BATTERY,HAVE TO USE BATTERY CHARGER EVERY NIGHT. CAR EMITS WHITE SMOKE. WHEN ON FREEWAY CAR WILL NOT GO ABOVE 60MPH, SEEMS LIKE IT IS IN LIMP MODE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10993420June 6, 2017
ENGINE
TL* THE CONTACT OWNS A 2014 HYUNDAI SANTA FE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. ALLSTAR HYUNDAI IN BATON ROUGE, LOUSIANA (10313 AIRLINE HIGHWAY), WAS CONTACTED, BUT STATED THAT THERE COULD BE NO APPOINTMENT MADE BECAUSE THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10992848June 2, 2017
ENGINE
TL* THE CONTACT OWNS A 2014 HYUNDAI SANTA FE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WHILE THE CONTACT'S WIFE WAS DRIVING APPROXIMATELY 30-45 MPH, THE VEHICLE SUDDENLY STALLED WITHOUT WARNING. AFTER THE VEHICLE STALLED, SEVERAL WARNING INDICATORS ILLUMINATED. THE CONTACT WAS UNSURE OF WHICH ONES ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER (JIM PRICE HYUNDAI), BUT THE FAILURE COULD NOT BE DUPLICATED OR DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THEY WOULD BE IN CONTACT WITH THE DEALER. THE MANUFACTURER OPENED CASE NUMBER: 10142143. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10992857June 2, 2017
ENGINE
TL* THE CONTACT OWNS A 2014 HYUNDAI SANTA FE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER, SUNTRUP HYUNDAI, WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER DID NOT KNOW WHEN THE PARTS WOULD ARRIVE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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