Hyundai Palisade Complaints

2,511 consumer complaints on file.

#11757648August 18, 2026
SEAT BELTS
I am the owner of a 2025 Hyundai Palisade Calligraphy FWD, VIN [XXX], which currently has two unrepaired safety recalls. The most concerning unresolved recall is NHTSA Recall 25V607 / Hyundai Recall 283, involving front-row and second-row outer seat-belt buckle assemblies that may contain out-of-specification components. According to the recall notice, the buckle may fail to fully latch under certain conditions, creating an increased risk of injury to occupants in a crash. I have been attempting to have this safety recall remedied, but Hyundai has been unable to provide the necessary replacement part. The dealership has advised me that the seat-belt buckle part was ordered but remains on backorder. Hyundai Motor America Consumer Affairs has also confirmed that they are still waiting for the part to arrive at the dealership. I have repeatedly contacted both the dealership and Hyundai Motor America regarding this unresolved safety recall. Hyundai assigned my case to National Consumer Affairs under case number XXX. I have been given multiple promised dates for updates and phone calls, but those calls have repeatedly been postponed without the recall being remedied. Hyundai has most recently confirmed to me in writing that it is still "diligently working on getting the seat buckle order into the dealership" and that I will be contacted by the dealer once the part arrives. My vehicle also has an additional unrepaired safety recall, NHTSA Recall 26V034 / Hyundai Recall 292, concerning third-row ejection mitigation requirements. I understand that recalls must be repaired at no cost to the owner, and I am not asking NHTSA to resolve a customer-service or financial dispute. My primary concern is that I have an unresolved safety recall involving the vehicle's seat-belt restraint system and Hyundai has been unable to provide the remedy because the necessary part remains unavailable. I am requesting that NHTSA document this complaint and review the circu INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11757107August 15, 2026
UNKNOWN OR OTHER
Sunroof was opened and a slim metal piece fell down into the car landing in the console. I wasn’t sure where it came from so I tried to close the sunroof. It would slide to close but would not go down the last inch or so on the back. I tried to open and close it a couple times to see if it was just sticking and another slim metal piece fell down. I am afraid to drive much and over 25-30 mph because I am afraid the roof may fly out. A long silver piece was flopping around (I assume a wind deflector) so I laid it in the backseat. It’s a shame that I have a vehicle that’s basically unusable on rainy or windy days and can’t drive over 30 mph because roof may fly out and hit someone. I also cannot lock and set alarm because roof shows open and horn blows. I care for my elderly parent with dementia so this is not helpful when nearest doctor visits or Hyundai dealer is minimum 45 minutes away drive.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11757193August 15, 2026
SEATS, ELECTRICAL SYSTEM
In my 2020 Palisade with automated third and second row seats, the third row automated seat button was accidentally pushed and started to close on my grandchild who was sitting in the third row. The seat did not detect that anyone was sitting in it and kept closing. Luckily I was able to hit the button to stop it. This same problem also happened in the automated second row seat with a grandchild in it. Another [XXX] old child pushed the button on the entry side of the captain’s seat and the seat did not detect that there was someone sitting in it and began to close on them. Once again we were lucky and was standing there and able to push the button to stop it. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11756952August 14, 2026
ENGINE, VISIBILITY:SUN/MOON ROOF ASSEMBLY
The contact owns a 2020 Hyundai Palisade. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. Several unknown warning lights illuminated, and the engine seized. The contact stated that while attempting to start the vehicle, the vehicle failed to start. The vehicle was towed to the dealer; however, the failure was not duplicated. The failure reoccurred. The vehicle was towed back to the dealer, where it was diagnosed with spark plug and ignition coil failures. The contact was informed that the spark plugs and ignition coils needed to be replaced. The vehicle was repaired. In addition, the contact was informed that the oil was a quart and a half low. The contact was advised to add a quart of oil to the engine every 1,000 miles. The failure reoccurred. The vehicle was taken to the dealer, where it was diagnosed with a failed solenoid. The contact was informed that the solenoid needed to be replaced. The vehicle was repaired. In addition, the contact stated that since the vehicle was purchased, the vehicle had displayed nineteen fault codes. The contact stated that months later, while driving at an undisclosed speed, the passenger's side sunroof arm deflector detached. The vehicle was taken to the dealer, where it was confirmed that the passenger's side sunroof arm deflector had detached. In addition, the contact was informed that the driver's side sunroof arm deflector was fractured. The dealer attempted a temporary repair using tape, but the failure reoccurred. The vehicle was taken back to the dealer, and the dealer reapplied tape, but the failure reoccurred. The contact stated that the temporary application of tape and debris had detached. The force of the wind caused the driver's side sunroof arm deflector to detach. In addition, the contact stated that the loud sound and the debris from the sunroof were over the contact's head. In addition, the contact's minor child was an occupant of the vehicle at the time o
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11756959August 14, 2026
SERVICE BRAKES, HYDRAULIC
The contact owns a 2024 Hyundai Palisade. The contact stated that on two separate occasions while driving at various speeds, the brakes independently activated. The vehicle was stopped, shifted into drive, and then park. The vehicle then shifted into drive(D) another time and the vehicle operated normally. The contact stated that there were no driving features activated during the failures. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 45,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11756824August 13, 2026
ENGINE
Vehicle: 2022 Hyundai Palisade, approximately 78,000 miles. The vehicle has experienced a recurring engine/powertrain malfunction involving engine stalling, hesitation/rough operation, startup rattling, cylinder air/fuel imbalance, and misfires. The exact failed component is currently UNKNOWN. The vehicle is available for inspection upon request. The vehicle has stalled at low speeds, creating a safety concern because the engine can unexpectedly shut off or lose power while the vehicle is being operated in traffic. Unexpected stalling could leave the vehicle without normal acceleration when entering or crossing traffic and creates a risk of a collision involving the occupants or other motorists.The vehicle has been evaluated and serviced by a Hyundai dealership for engine-related concerns. Diagnostic trouble codes associated with these problems have included P000C, P219D, P219F, P21A0, and P0302. Of particular concern, P219D, indicating a Cylinder 2 air/fuel ratio imbalance, has occurred repeatedly, and the vehicle subsequently generated P0302, indicating a Cylinder 2 misfire. This suggests a recurring problem involving the same cylinder, although the underlying cause remains UNKNOWN.Previous repair efforts have included work involving the vehicle's VVT system, but the engine-related problems and diagnostic codes have continued/recurred. The vehicle/component has been inspected by a Hyundai dealership. To my knowledge, it has not been separately inspected by police, insurance representatives, or NHTSA. Whether Hyundai corporate/manufacturer representatives have directly inspected the vehicle is UNKNOWN.Prior to and during these incidents, symptoms included the check-engine warning light, startup rattling/noise, engine hesitation/rough operation, and stalling at low speeds. Diagnostic codes were stored when the check-engine light appeared. The problems have occurred on more than 100 occasion rather than being a single isolated incident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11756790August 13, 2026
SEATS, ELECTRICAL SYSTEM
On August 4, 2026, our 2023 Hyundai Palisade was brought in for a routine oil change and rear tint recall. The driver's power seat height adjustment mechanism worked perfectly upon drop-off. When the car was picked up, the height adjustment function was no longer operable. The service department inspected the car and admitted that a factory wire bundle beneath the track was physically snapped/severed. To make matters worse, we discovered upon pickup that the vehicle's computer system had been completely factory reset. This was done without our knowledge or consent. When questioned about this, the service manager was entirely unable to provide any valid justification for why an oil change/rear window tint service would require a total system reset. This strongly indicates that service person experienced an electrical short or attempted deep electronic troubleshooting while the vehicle was in their possession, further implicating their shop in this damage. The service manager insists that their team did not cause the damage. However, they were unable to return the seat to the position it was in when dropped off. The primary driver of this vehicle is under 5 feet tall. Because Hyundai returned the car with the seat locked at its lowest setting and was unable to raise it, the primary driver cannot safely maintain visibility over the dashboard. She had to adjust the steering wheel to its lowest setting in order to operate the vehicle. The current configuration is not the ideal, nor safest setup. She uses this car to transport the children and we need the driver's seat operable again as soon as possible.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11756634August 13, 2026
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
This 2025 Hyundai Palisade Calligraphy is a “Top of the Line” model loaded with automatic gadgetry that is NOT ready for Prime Time or any roadway. It is unsafe for the following reasons: Problems appear to be software up-date related; the software updates way too often via overnight web connection. These updates not only change existing status of mundane systems (hatch or doors unlocking opening, etc.); these updates appear to insert bugs into the operating system which then affects the safety of automated vehicle systems which then create unsafe driving conditions on roads. The biggest safety concern is with Hyundai’s “Smart Cruise Control” system. When a driver chooses a set speed they want to follow, here is what happens often: The Hyundai Smart Cruise Control is turned on and a driver “attempts” to index to the desired speed. Once this speed is actually attained all is good. IF the posted road speed limit increases from 25 MPH to 40 MPH the driver has 2 choices, hold the speed increase button in for 3 seconds for a 5 MPH bump up OR press the button quickly for 1 MPH bump ups. Instead, here is what happens OFTEN, a 3 second hold jumps the speed to 65 MPH desired speed! Or, a quick bump jumps to 50 MPH desired speed! It is random and sporadic to what actually happens, so a driver must pay attention and cancel cruise control quickly, then get things back to normal and begin over. All this occurs while moving on a roadway at speed, hence UNSAFE biggly! Also, what happens, these vehicles front view camera read the posted speed limit (on a street-side sign) and “automatically” sets the posted speed into the Hyundai “Smart Cruise Control”. It has upped this SUV’s speed to 95 MPH and 75 MPH automatically! The driver needs to be attentive to what the automated “Smart Cruise Control” systems are actually doing; all while driving on busy roadways! This is VERY UNSAFE! I believe web software updates are creating these problems - STOP updates immediately.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11756493August 12, 2026
VISIBILITY/WIPER
Windshield accumulated a lot of pitting in a certain area while driving within the first 27,000 miles. Noticed this after washing wind shield of bugs. One pit expanded to a 1/2 inch crack when turning into the driveway, just off the drivers side lower edge. It later expanded to the edge and and half way across the windshield.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11756412August 12, 2026
SEAT BELTS
The contact owns a 2023 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 25V607000 (Seat Belts). The vehicle was taken to the local dealer, and the contact was informed the dealer had an incorrect part and could not perform the recall repair. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11756175August 11, 2026
AIR BAGS, SEAT BELTS
The contact owns a 2021 Hyundai Palisade. The contact received notifications of NHTSA Campaign Numbers: 25V607000 (Seat Belts) and 26V034000 (Air Bags); however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. A dealer was contacted and confirmed that parts for the recall repair were not yet available. The vehicle was not repaired. The manufacturer was not notified of the recall. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11756145August 11, 2026
SEAT BELTS
The contact owns a 2021 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 25V607000 (SEAT BELTS); however, the part to do the recall repair was unavailable. The local dealer was contacted and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that it was difficult to latch the middle-row driver’s and passenger’s side seat belts. The failure mileage was 10,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11756110August 11, 2026
ENGINE
I had an oil change in Feb 2026 at 64000 miles. In June, I was driving the car and suddenly the car started jolting while I was idle and would turn off completely when I was stopped. This happened to me while driving on the freeway in traffic and also at a traffic light. I immediately went to the dealership and was told my car had no oil in it. Since the oil change I drove about 5900 miles. I was told there were no leaks so the issue was either the engine or that when I had the oil changed that they forgot to put the oil in. They advised to get an oil test. I drove 1000 miles and took the car back in today 8/11. I had the oil tested and I burned .4 quarts in the 1000 miles which was under the standards of 1 quart per 1000 miles in order to get the issue fixed. I was told that I needed to check my oil and add oil to the car when needed. I left the dealership confused because I have had this car for over a year and never had an issue with the oil or oil levels. I never had any oil indicator on my dashboard to alert me of any issue. I called back the advisor asking more questions because I did not understand how my car burned through so much oil that it was malfunctioning. After being talked to like an idiot about how it is my responsibility to make sure my car has oil, I was finally told that this palisade has a known issue for premature oil consumption once it hits 60000 miles. Then I was told there is no recall and the issue will only get worse and I have to wait till it hits 1 quart of oil burned in 1000 miles for anything to be done. I feel like this is extremely irresponsible of the company to know this issue exists with nothing being done or communicated to their customers and that it is a huge safety concern to not have any indication there is something wrong with the oil amount and my car could literally stop in the middle of the freeway. They are waiting to make the issue neglect from the customer so they are not held responsible for their vehicle's issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11756069August 10, 2026
SEAT BELTS
I own a 2024 Hyundai Palisade that is subject to Recall Campaign 283 involving defective seat belt buckle assemblies. Before learning of the recall, the driver's seat belt unexpectedly unlatched while I was driving. This has happened multiple times. The seat belt appeared to be properly fastened before driving but released while the vehicle was in motion. There were no warning lights or messages before the failures. This creates a serious safety hazard because the driver is no longer properly restrained while the vehicle is moving, significantly increasing the risk of injury or death in the event of a sudden stop or crash. After receiving the recall notice, I took the vehicle to an authorized Hyundai dealership in February 2026. The dealership confirmed the recall but said replacement parts were unavailable and that I would be contacted when they arrived. As of August 2026, the repair still has not been completed. When I called for an update, I was told I am "far down on the list" and that it will still be a long time before parts are available. I contacted Hyundai Customer Care to explain that my vehicle has already experienced the recalled defect. Hyundai did not provide a repair timeline, expedite the repair, or offer any interim solution. Instead, they advised me to continue driving the vehicle and to pull on the seat belt after buckling it to ensure it was latched. The recalled seat belt buckle remains installed and is available for inspection. Hyundai has acknowledged this safety defect through a recall, but despite waiting more than six months, I have been unable to obtain the required repair for a defect that has already occurred multiple times while I was driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11756041August 10, 2026
SEATS
The 3rd row power seat does not detect obstacles. If the folding button is inadvertently hit, the 3rd row will fold and does not stop even if there is an obstacle. Items or people. We had a scare with one of our toddlers where it started to close and didn't stop. Thankfully we were quick enough to hit the open button before anyone was hurt. Multiple time's we've accidentally closed the 3rd row on different items, a few of which were rather large. I am concerned that someone might get hurt or worse if this isn't addressed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11755886August 10, 2026
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
While driving the vehicle, the accelerator pedal was pressed but the vehicle failed to respond and did not accelerate, it simply rolled slowly as the engine continued to idle. The driver increased throttle input in an attempt to get the vehicle to accelerate. The vehicle continued to show no response to the additional throttle. After a delay, the vehicle suddenly resumed normal operation while the higher throttle input was still applied. This resulted in an abrupt and undesired surge of power. While this was occurring, another vehicle was rolling forward in preparation for a left turn. The other driver appeared confused by the Palisade’s lack of acceleration (apparently believing it was yielding) and had not yet turned into the path of the Palisade. The sudden surge of power created a near-miss situation. This incident involved a delayed response to throttle input followed by a sudden surge of power under increased throttle when the vehicle resumed normal operation. The behavior created a safety risk by causing another driver to misjudge the vehicle’s intentions and by producing unexpected lack of acceleration followed by acceleration at a critical moment. This is consistent with ongoing intermittent throttle and power-response issues that have previously been reported to the selling dealer on multiple occasions.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11755759August 9, 2026
TIRES
I have a 2026 Hyundai palisade- at the time of the incident, the car has 7,500 or so miles. I had a slow leak in one of the tires and took it to a tire repair shop- he pointed that not one, but all four tires had sidewalk bubbles in them, with some tires having more than one bubble. He said it was highly unusual for that to occur and suggested reaching out to Pirelli and/or the dealer for warranty service on them. I reached out to Pirelli and they advised me to take it to the dealer. The dealer claimed it was a Pirelli issue and I’d need to contact them directly and were unable to service the tires. The person at the dealer also said it was unusual and mentioned that others with the same tires had the same issue. I’m let scrambling my head trying to figure all this out.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11755709August 9, 2026
POWER TRAIN
My Palisade is burning oil at a rapid pace. I took it to the dealership and they said it was an acceptable level. I don't believe that to be correct. I have less than 100,000 miles on it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11755490August 7, 2026
SEAT BELTS
The contact owns a 2023 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 25V607000 (Seat Belts); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11755480August 7, 2026
AIR BAGS, SEAT BELTS
This vehicle has two open safety recalls that the manufacturer has been unable to repair. Recall 25V607000 (manufacturer campaign 283, seat belt buckles, front row and second row outer) was issued in September 2025. The dealer has attempted the repair since March 2026 and cannot complete it because the buckle assembly is on back order. On a June 2026 repair order the dealer listed the part as "Unrealized" and performed no work. The same repair order also listed recall 26V034000 (manufacturer campaign 292, third row FMVSS 226 ejection mitigation), and that repair was not performed either. The repair order was left in pre-invoice status with no labor or parts, and the odometer moved one mile between check-in and check-out. As of August 2026 both recalls still show Recall Incomplete on the NHTSA VIN lookup. The seat belt recall has been unrepairable on this vehicle for approximately five months. The manufacturer's national consumer affairs office stated in writing on four separate dates in June and July 2026 that the dealership had confirmed the parts were available and that we only needed to schedule an appointment. We scheduled and attended an appointment on the date they instructed, and the part was not there. We then contacted three separate dealerships independently; none had the seat belt buckle part in stock, and each stated it remains on back order with no availability date. The manufacturer has declined to repurchase the vehicle or otherwise resolve the matter. The vehicle is used to transport young children in the second and third rows. It has been driven very little since March 2026 because the family does not consider it safe to rely on with an unrepaired seat belt recall. No crash or injury has occurred. The concern is that a federally mandated safety remedy has been unavailable for months while the manufacturer represents that it is available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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