Hyundai Palisade Complaints

2,511 consumer complaints on file.

#11748464July 6, 2026
ELECTRICAL SYSTEM, SERVICE BRAKES, HYDRAULIC
The contact owns a 2021 Hyundai Palisade. The contact stated that while driving at a low speed, the power steering failed, several warning lights illuminated, and the engine suddenly stalled. The vehicle was towed to a dealer, where the battery was replaced; however, the failure recurred two days later. The vehicle was then towed to an independent mechanic, where it was diagnosed with a failed alternator. The contact paid for the alternator replacement out of pocket. The contact stated that while at a complete stop recently, the brake pedal would travel to the floorboard when depressed, causing the vehicle to shudder. The vehicle would only resume normal operation after the accelerator pedal was depressed. The vehicle was returned to the dealer, but had not yet been diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 77,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11748412July 6, 2026
UNKNOWN OR OTHER
The front sunroof on our 2023 Hyundai Palisade shattered without any impact and caused a huge explosive sound. When we went outside the car to see if there was any rock or debris, there was no sign of any rocks or debris which caused the front sunroof of our car to shatter. The glass from the shattered sunroof could have possibly hurt us seated in the front seat or could have injured our one year old and six year old kids seated in the middle row.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11748335July 5, 2026
POWER TRAIN, ENGINE
Cylinder 1 and 6 rod bearing failure, plus complete destruction of piston number 6. On highway engine failed, sudden loss of power to move vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11748376July 5, 2026
ELECTRICAL SYSTEM
Vehicle Incident Statement – 2021 Hyundai Palisade Driver/Owner: [Your Name] Vehicle: 2021 Hyundai Palisade Date of Incident: [Insert Date] Location: Restaurant drive-thru (vehicle stopped in line) Summary of Incident On the date listed above, I was stopped in a restaurant drive-thru lane with the vehicle in drive and Auto Hold engaged. The vehicle had recently had a battery replacement performed at a Hyundai dealership on the day prior to the incident (repair order available). While stopped, I pressed the accelerator to move forward in the drive-thru line. The vehicle did not respond immediately. There was a brief delay, followed by a sudden and unexpected surge of acceleration. Vehicle Behavior The vehicle accelerated rapidly after a short delay in response to accelerator input The brake pedal felt normal when pressed Applying the brake did not appear to slow or stop the vehicle effectively The vehicle continued moving forward and struck another vehicle Additional Relevant Information The Idle Stop & Go (auto start/stop) system had not been functioning for approximately one year prior to the incident On the day of the incident (after battery replacement), the auto start/stop system began functioning again unexpectedly The vehicle had no known prior issues with unintended acceleration No floor mat or physical obstruction was present affecting the accelerator pedal (to the best of my knowledge) Vehicle Condition The vehicle has not yet been repaired or inspected and is currently being held pending evaluation. I am requesting that all diagnostic data, including vehicle event data recorder (EDR) information and control module logs, be preserved and reviewed. Request I am requesting a full diagnostic and safety review of the vehicle’s electronic throttle, braking, and Auto Hold systems, including any stored fault codes and event data. Check engine light was on for a week prior to service at dealership and dealership told me they could not service it at that time.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11748242July 3, 2026
ENGINE
I bought this car used from Albion Ford and I didn't have it 3,000 mile when my check engine light came on. Took it in and they said nothing was wrong with it. A couple days later it stalled in the middle of the road at a stop sign. It happened a mile later, I stopped at the store and there was absolutely not oil on the dip stick. I put 2 quarts in and it was at the very bottom of the dipstick. It's still under warranty and they did an oil consumption test and said it was normal. It's burning 5.5 quarts every 3,000 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11748235July 3, 2026
ELECTRICAL SYSTEM
The wireless charging spot is overheating and causing phones to be overheated as well. I had to turn off the wireless charging pad due to it being extremely hot to touch and causing my phone to also be extremely hot to touch. Concerned for device damage as well as a fire risk for the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11748148July 3, 2026
UNKNOWN OR OTHER
I just purchased a 2026 Hyundai Palisade Limited Edition Sunday, June 28,2026 from Tomball Hyundai. Today, July 3, 2026 I was PARKED in a parking lot not near anyone, sitting in my running vehicle & heard a crackling noise. I looked back to see my rear window shattering but still in tact, but just crackling all the way across the entire window. Then while still parked, I started seeing parts of the rear window fall out and on the ground and into the car. I called my sales manager at the dealership and he told me to take a photo and drive straight to the dealership. Glass was falling out and into vehicle as I drove. I arrived and was told the service manager would have to call someone to see if they are going to pay for it or not. I haven’t even had the car for a week. I was parked, and it just shattered. Not moving, nothing hit it or was even nearby. I feel this is a defect and have seen numerous reports online of the same thing happening to others. I researched online to see this was a very common issue/defect in 21-25 models, along with 2026 models.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11747733July 1, 2026
ENGINE
Description of IncidentThe vehicle experienced a severe engine system defect and catastrophic internal mechanical failure. The primary symptom prior to the failure was excessive, rapid engine oil consumption between scheduled maintenance windows. The issue was officially confirmed by an authorized dealership service center, where diagnostic testing verified that the engine has critically low cylinder compression in Cylinder 1. The vehicle is currently completely incapacitated, and the disassembled engine block remains at the dealership facility available for inspection upon request. Safety Risk AssessmentA sudden and severe loss of internal engine cylinder compression creates a critical vehicle performance defect, an immediate stall risk, and a catastrophic hazard when operating on high-speed roadways. In this instance, the mechanical failure completely disabled the household’s primary, medically modified means of transport. Because the manufacturer and dealership failed to maintain or provide a structurally or layout-compliant alternative vehicle, a permanently disabled occupant was forced into a tight, non-accommodated cabin geometry. This directly induced severe physical trauma, muscle spasms, and an immediate loss of lower extremity neurological sensation while operating the replacement vehicle. The combination of a catastrophic powertrain failure and a total refusal by the dealer and manufacturer to provide an accessible replacement layout has completely stripped a vulnerable consumer of independent mobility and created a severe, ongoing physical safety hazard.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11747777July 1, 2026
ENGINE, POWER TRAIN, SEATS
In March had issues with driver and passenger seats not moving up and down without getting stuck have to mess with it for awhile to move up or down and sometimes won't go to a directions it can move to seat even though setting it in a certain position every time turn off car and start goes to a position to high up in a way can't get In till you put it down then get in car when moving the 2nd row seat the passenger seat moved front back instead then folding seats 2,3rd row not working correctly found out mid mar recall 2,3rd row folding issues child died, 3rd row seat belts called Corp said do not allow passenger in 2nd, 3rd row till fixed called service said no fix so had wait week later car was hesitating when push gas engine power train warning light came on tow car to dealership they lied proof in writing they lied said fix the seats even though at that time no fix for recalls only reset engine light even though car was giving Issues almost broke down they had car 8 day made me pick up car said was fixed proof it wasn't they threaten harassed me to get it I said recalls show on NHTSA still till off not fixed won't come so they said day I had bring loaner car back or they come repo it they removed it from NHTSA site that day said see it's off I said there no way if no fix yet recalls I called many service dept ask went on hyundai Corp main site said fix for seat belt mid may this was April 7 and I ask them to put in writing several times car safe for my 3 yr old grandson they never once say car safe they illegally fraud took recall off the site all to get me come get car got car seats not fixed they said in writing seat belt fixed with tape tape? They put on NHTSA recalls after got car I confronted them then they removed again to not get in trouble to take off then on. But no seats fixed and could not put passenger car barely drove car was still hesitating gas ac loos power not even month later engine light power train issue again but not just light defect cause
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11747731July 1, 2026
STEERING, SERVICE BRAKES, HYDRAULIC, ENGINE AND ENGINE COOLING
The contact owned a 2025 Hyundai Palisade. The contact stated that while driving 25-30 MPH on a curvy road, the steering wheel suddenly locked up, and the vehicle failed to drive in the intended direction, drove down the street, into a yard, and the front end of the vehicle crashed into a tree. The brake pedal was depressed prior to the crash, but the vehicle failed to respond as intended. The air bags deployed during the crash. After the vehicle had crashed into the tree, a bystander yelled that the vehicle was on fire. The contact was able to exit the vehicle. The contact stated that the fire started under the hood, near the engine compartment. The vehicle made exploding sounds three times while the 4 ft. tall fire progressed towards the cabin of the vehicle. The contact stated that the entire vehicle burned with the exception of the rear exterior lights and the rear passenger's side tire. The fire was extinguished by the Fire Department, and a report was filed. A Police report was filed. There was no property damage. The contact was transported to the hospital by ambulance. The contact sustained chest pains, bruises on the chest cavity, several contusions and bruises, and difficulty breathing. The contact was undergoing breathing therapy. The vehicle was towed and deemed a total loss by the insurance company. The dealer and the manufacturer were not contacted. The failure mileage was approximately 40,000.
Crash:
Yes
Fire:
Yes
Injuries:
1
Deaths:
0
#11747384June 30, 2026
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
I was on the highway and I hit the Cruise Control to engage “smart adaptive cruise control.” I received a warning light that said “Conditions for smart cruise control not met.” The car immediately began to decelerate. I could see that the light for the cruise control was still on. I hit the cruise control button again to turn it off- and it kept giving the same warning again and again (noted above). Meanwhile, the car was beginning to decelerate rapidly. I went from 65mph to 35mph in a matter of seconds while on the highway. I immediately put on my hazards and made my way to the shoulder where I stopped the car, restarted it, and was able to resume driving normally without incidence. I am not using cruise control anymore until this is resolved.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11747293June 29, 2026
SERVICE BRAKES
Driving my car one morning and the brakes went out. Pedal went all the way to the floor. I had to engage the emergency brake to stop.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11747202June 29, 2026
POWER TRAIN, ELECTRICAL SYSTEM
The contact owns a 2026 Hyundai Palisade. The contact stated that on five occasions, while stopped at a light with the Auto START/STOP system activated, the vehicle inadvertently turned off and shifted into park(P) independently. The contact stated that there was an unknown warning light illuminated. The contact attempted to restart the vehicle, and the brake pedal was firm; several attempts were needed to restart the vehicle. The contact stated that on one occasion, while stopped, the Auto START/STOP system failed to activate and the vehicle failed to accelerate as intended; however, the engine was revving unexpectedly. There was a loud clunking sound, and the vehicle jerked and then accelerated as needed. The vehicle was taken to two dealers during the failures; however, the dealer was unable to determine the cause of the failure. The vehicle remained with the second dealer. The manufacturer was notified of the failure. The failure mileage was approximately 1,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11747039June 28, 2026
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
While driving my 2026 Hyundai Palisade Hybrid, the vehicle has repeatedly applied the brakes suddenly and without warning, especially approaching a specific overpass on my normal route and is fully repeatable. This only happens in the curb lane; the middle and passing lanes are fine. There is no forward collision warning, no detected obstacle, and no driver input when this happens. The braking is abrupt enough to feel unsafe and could cause a rear‑end collision. In addition to the phantom braking, the infotainment screen frequently reboots or goes completely blank while driving (blank 1 time). This causes loss of navigation, audio controls, and vehicle settings. The screen failure happens randomly and has occurred during normal driving. See video link here: [XXX] I reported the screen issue to my local Hyundai dealer (Crestmont Hyundai, Brunswick, OH), but they refused to document the complaint and told me to “wait for a recall.” They would not record the incident or investigate the problem. Both issues continue to occur and pose a safety risk. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11747071June 28, 2026
SERVICE BRAKES
ABS engaged unexpectedly at low speed, causing the vehicle to shake and fail to stop normally - car was shaking as I came to a stop and stopping distance was longer than normal.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11746849June 26, 2026
UNKNOWN OR OTHER
November 2025 I was on the freeway when I heard a loud bang. With my two young children in the car, I pulled off and inspected my car to find the rear moon roof glass had exploded. Luckily at the time, I had the shade closed or the glass would have been on my children and their car seats. I took it to the dealership and after a few weeks, my car was finished being repaired and returned to me. Last week, June 18 2026 I again was driving on the highway and heard again another loud bang. Only a few minutes away, I drove straight to the dealership, I knew it was the sounds of my moonroof again. They repaired and returned my car for a second time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11746817June 26, 2026
Other/I am not sure
The headrest button is stuck and unable to lock into position. We cannot get the button unstuck & car seat is now unsafe. I had to purchase and entirely new car seat (see receipt).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11746536June 25, 2026
ENGINE
My properly maintained 2020 Hyundai Palisade suffered catastrophic engine failure at 77,000 miles. Importantly, prior to the engine failure, no check engine lights, low oil warnings, or other warning indicators were active or displayed. The vehicle gave no indication of an imminent catastrophic engine failure or lack of oil. In researching this matter, I have found numerous reports, as well as active and settled litigation, involving Hyundai engine failures and oil consumption concerns. Severe oil starvation due to engine manufacture issues caused a thrown rod which can result in fire. The car was being driven by my teenage son after dark and the engine completely shut down putting him in harm's way in the middle of the road. Hyundai has repeatedly refused my requests for assistance in repairing this known issue due to my being a second owner with a lesser warranty that is given to 1st owners. This issue is a safety concern and a known issue to HCA and should be a recall to insure it stops happening.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11746453June 25, 2026
UNKNOWN OR OTHER
Front windshield cracked driving in the rain. A very small pin size nick was at the top of windshield 1" away from the edge. Crack was instant in length of 13" plus. Vehicle was less then 1 week old.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11746443June 25, 2026
SERVICE BRAKES
While crossing a railroad track, the vehicle in front of me slowed down. I applied the brakes but there was no response. I pushed even harder with excessive force and the brakes did not respond at all. I though for sure I was going to hit the vehicle in front of me when the brakes finally responded. I was traveling at about 20 miles an hour when this incident began. I know there is a recall related to the ABS brakes where a software update is intended. That recall does not indicate a safety hazard. This recall seems related since it appeared to me to be an ABS braking problem. I can tell you that it is certainly a high safety risk. My local dealer can not get me in to address the recalls for another 6 weeks and I'm concerned this may happen again. This needs to be considered a significant safety risk before serious injuries occur. I currently have 20,000 miles on this vehicle. The driving conditions at the time of the incident were dry roads surface, sunny and about 72 degrees F. About 4pm on 6-24-26.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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