Hyundai Palisade Complaints (2022)

317 consumer complaints on file.

#11549524October 12, 2023
ELECTRICAL SYSTEM
Child window lock button problems. At times when the child window lock button is depressed the car cycles through the locking sound. Happens repeatedly and the only way to turn it off is to turn off the child window lock safety feature.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11549302October 11, 2023
LANE DEPARTURE: BLIND SPOT DETECTION, UNKNOWN OR OTHER
The blind spot view monitor (which displays the blind spot view from the side camera in the cluster when operating the turn signal control) malfunctioned. I rely on this safety feature when changing lanes as an extra precaution, and having the blind spot view suddenly not display when its settings are turned on poses a safety risk. This problem persisted for roughly 24 hours on the date stated. I parked the car, turned it off and on several times, toggled the setting for it on and off but that did not resolve the issue. The vehicle did not have any warning indicting the blind spot view was not functioning properly and there were no other issues present. Oddly, the next evening, after being parked overnight, the blind spot view monitor was back to its proper display. Luckily, I captured a video of the issue which also shows that settings for the blind spot view monitor were on but that it would not display properly. Unfortunately, the dealer was unable to reproduce the problem, but they only drove it for a total of 12 miles in their possession. I'm uncertain what inspection or trouble-shooting they did. I'm reporting this issue since other Palisade owners have also experienced a similar intermittent problem with their blind spot view monitors. They also said it abruptly just starting working again, similar to what I experienced.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11549300October 11, 2023
UNKNOWN OR OTHER, ELECTRICAL SYSTEM
Hyundai has failed to remedy recall 235 within a reasonable amount of time, and is misreporting the stats of completed repairs related to this recall. They state that owner notification letters and dealer instructions were mailed May 2023 and that "dealers will install a new fuse and wire extension kit, as necessary, free of charge." Yet, the dealerships I've contacted do not have the replacement parts and have not been able to repair my vehicle despite many inquiries. I have inquired with Hyundai USA about this permanent recall remedy and they have been unable to assist. They refer me back to the dealership, and the dealership refers me back to Hyundai USA with no remedy in site. The quarterly report stats are misleading, as my car and others have had this recall marked as "completed" when in fact only the inspection and interim fix to remove the 40A fuse was completed, not the permanent fix they claimed to have ready in May 2023. All the interim fix did was disable the power supplied to the tow hitch, so brakes and turn signals will not function on trailers, which is a road hazard. This is not a repair, it renders your tow hitch inoperable in a safe manner. While Hyundai USA reported to NHTSA back in May 2023 that they had a permanent fix including a replacement 15A fuse and new wire harness parts available, it is just not accurate. It is over a year since they publicly announced the tow hitch harness recall 235 and more than 5 months since they announced the permanent repair, yet any dealership I contacted was unable to perform the repair and said they were not supplied with the recall replacement parts. No alternative recall remedies have been given either. This recall needs to be remedied in actuality, not just on a piece of paper. So many owners like myself have exhausted means of contacting Hyundai, yet are still left with an unrepaired recall. It is unsafe and deplorable that they are publicly releasing inaccurate recall data in their favor.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11546241September 24, 2023
UNKNOWN OR OTHER, LATCHES/LOCKS/LINKAGES
Child lock saftey feature not working, the car will make a lock noise as if flickering then a pop up will show on the dash stating child lock is not working
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11542641September 5, 2023
SEAT BELTS
The contact owns a 2022 Hyundai Palisade. The contact stated while driving 55 MPH the seat belt on the third-row passenger’s side unlatched without warning. The contact attempted to insert the tongue into the buckle, however, the seat belt failed to latch securely. The dealer was contacted but the vehicle was not diagnosed. The contact stated that the front passenger’s seat belt latch was previously replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 18,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11542218September 2, 2023
FORWARD COLLISION AVOIDANCE: WARNINGS
This vehicle is equipped with a forward collision alert system, which did not activate and warn me. As a result a traffic accident occurred where I rear-ended a vehicle in front of me. Vehicle sustained 8000 dollars in damages and is currently being repaired. There were no visible notifications, no alarms of any kind prior to impact. Component was not inspected by the manufacturer. In this scenario, a vehicle in front was stopped at a stop sign, started proceeding forward, I followed, but did not notice them stop again, resulting in a rear-end collision. I was traveling under 25mph (which should be sufficient for the system to work), however as stated before, no alerts were activated.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11540524August 24, 2023
UNKNOWN OR OTHER
Sunroof exploded on Monday August 14 driving on highway going approximately 60 mph in Albuquerque NM. Thankfully both covers were closed at the time of the incident. 86 degrees and clear skies at 3:20 PM. Dash cam in place at the time of incident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11538185August 13, 2023
UNKNOWN OR OTHER
My sunroof exploded!! Nothing hit me, I wasn’t driving crazy. My family and I were on our way home from visiting my dad and we heard a loud bang, like a shotgun, and glass pieces. I pulled over immediately and saw the sunroof looks like it was punch from inside the car out. Just exploded! I had to google to see if this has happened before and surprised to see it has to other palisade owners. I got a police escort home because I had to drive really slow to get home safely. Incredibly scary for all of us.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11536819August 6, 2023
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: WARNINGS, BACK OVER PREVENTION: WARNINGS
When vehicle is placed in reverse a warning that pops up says parking sensor error or blockage with a exclamation point in the front comes across on my dash board. Sensors have been cleaned and checked. Also disables the front warning collision feature.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11534498July 26, 2023
VISIBILITY/WIPER
Sunroof randomly shattered driving down the highway. I had the interior sunshade cover open, and glass went all in the inside of the SUV. Thankfully, nobody was harm but it was super scary. It sounded like a gunshot when it happened. I see that Hyundai doesn't cover this expense, and I had to go through my insurance company to make a claim. THIS SHOULD DEFINITELY BE LOOKED AT. This is happening to a lot of other people. You would think this situation would be a recall matter, but apparently it's not.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11533267July 19, 2023
ENGINE
The vehicle went into limp mode while traveling on the highway. Vehicle decelerated from 65mph to 30mph very quickly & without warning (no indicator lights came on). I was almost rear ended, since the car behind be had no idea I was decelerating due to no brake lights. It then slowly decelerated to 14mph as I was able to get off highway. Upon inspection, by me, the vehicle was found to have very little oil & I do get my oil changes on the required interval at the dealership. It had been about 2500miles since my last oil change. This vehicle is available for inspection if needed. No warning lights or messages came on & the app that notifies of problems stated the car had no issues. The vehicle has been to the dealership multiple times & I have been made to come back every 1K miles for oil consumption tests x 3. As of the 3rd test, it has been calculated that my car is burning 1qt or oil every 775miles. The dealership is requesting a new engine for my vehicle. Hopefully it will be approved. But, I personally feel this is a major safety hazard to just have your car stop at of nowhere with no warning light or alarm.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11532651July 17, 2023
VISIBILITY/WIPER
This is in reference to Hyundai Recall Number: 243, NHTSA Recall Number: 23V-180 Took my Hyundai to dealership on 3 different occasions for the intermittent wiper not working properly. It activates indiscriminately on clear sunny days and doesn't react to rain hitting the windshield. Three different times I took to dealership for this same problem including the safety recall. The problem still exists. It is a safety hazard on rainy days in Florida.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11532425July 15, 2023
UNKNOWN OR OTHER, VISIBILITY:WINDSHIELD
Rock from road hit windshield and caused a circular crack, with visible outside shearing of glass on surface of windshield.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11531929July 12, 2023
ELECTRICAL SYSTEM, ENGINE, EXTERIOR LIGHTING
My car randomly starts itself if I leave the keys in it. Tge auto lights stopped working one night while driving. Hasn't done it again since. While my son and I were driving it decided to shut off at 50 mph. There was no warning at all. It has not been inspected as it has nit happened again to be seen.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11531804July 12, 2023
TRAILER HITCHES, VISIBILITY/WIPER
The contact owns a 2022 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 22V633000 (Trailer Hitches) and 23V180000 (Visibility/Wiper) however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11530372July 5, 2023
STRUCTURE:BODY
Sunroof shattered while driving down the highway without impact. Drove 8.5 hours of a 9.5 hour drive and the sunroof randomly shattered. There were no bumps in the highway at the time it occurred. We were going around a slight right hand curve. The glass breaking sounding like a gunshot. Glass sharps went inside and outside the cabin of the vehicle. The dealer can’t get the vehicle in for 3 weeks to fix it. Forums show others having the same issue with 2022 models.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11527945June 20, 2023
ELECTRICAL SYSTEM
Child safety locks fail more frequently than they work. At any given time the locks star making a rapid clicking sound and then a “child safety lock malfunction” message appears on the dash. I have three young children who can reach the window buttons and handles while buckled putting our safety at risk when majority of the time this safety feature malfunctions. This has been on going for months but is getting rapidly more frequent.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11526449June 11, 2023
VISIBILITY/WIPER
When I use the windshield washer, the cabin is filled with fumes from the washer fluid. I have been sickened by the fumes with headache and taste of the fumes. It enters the cabin of the vehicle via the ventilation system. The dealer has thoroughly checked the ventilation system and has found nothing wrong. This is a design issue with the vehicle. The washer/ ventilation issue was addressed with the 2023 model. I was told by Hyundai Consumer Affairs Division there is nothing that can be done to resole my issue other than manually switching the ventilation by pressing the recirculation button before using the windshield washer. Hyundai Consumer Affairs Case#: 21145978. Others in the vehicle can smell the odor, but most are less sensitive to the fumes.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525160June 3, 2023
ELECTRICAL SYSTEM
Vehicle has a Hyundai dealer installed tow package. There is a recall #22v-633 (nhtsa). Vehicle can catch fire. Received a second letter stating a repair is available however dealer says manufacturer has a small wire harness on back order. Months have gone by since initial notification now.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524514May 30, 2023
SEAT BELTS
The seat belt latch in the third row on the drivers side does not latch. This is a 2022 Palisade.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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