Hyundai Palisade Complaints

2,511 consumer complaints on file.

#11509253February 27, 2023
VISIBILITY/WIPER, ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY
The contact owns a 2022 Hyundai Palisade. The contact stated that while driving in snowy and freezing weather the windshield wipers became inoperable due to an accumulation of snow and ice at the bottom of the windshield. The driver had to open the hood to remove the ice in order to allow the wipers to function. The manufacturer and local dealer were notified of the failure, but no assistance was offered. Additionally, while driving the odor of antifreeze was present inside the vehicle. The vehicle was taken to the local dealer who informed that tiny pin holes were present in the radiator and that the radiator needed to be replaced; however, the part was on back order due to high demand. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 10,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11509242February 27, 2023
ENGINE, VEHICLE SPEED CONTROL
While driving my Hyndua Palisades on the Southern State Parkway at 55mph, my car shut off. When it happened, I didn't know what was going on. All of the lights on the vehicle went off, and then it shut off while I was still driving it. My 11yr old son and I could have been killed. When is Hyundai going to address the significant problem? My son no longer wants to ride in my car because he has been traumatized by this incident, and I cannot blame him. I have avoided driving on major highways because of this issue. I should not be experiencing this problem with a car that isn't even 3yrs old. How isn't anyone stepping in to ensure Hyundai takes care of this LIFE THREATING PROBLEM? What is Hyundai waiting for, someone to lose their life while driving their vehicle? If you are thinking of getting a Hyundai, DONT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11509188February 26, 2023
VISIBILITY:SUN/MOON ROOF ASSEMBLY
Sunroof exploded while driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11509167February 26, 2023
VISIBILITY:SUN/MOON ROOF ASSEMBLY
As I was driving on the freeway the sun roof spontaneously exploded. Nothing hit the vehicle, there were no cars or trucks around me tossing debris and I was not under an overpass. Temperature was around 55 degrees, it was raining off and on throughput the day, not raining at the time of the incident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11509147February 26, 2023
VISIBILITY/WIPER
Milky rear passenger windows. Causes visual barriers where the sunlight is direct on the glass.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11508929February 24, 2023
SERVICE BRAKES
My local dealer pulled the 40 amp fuse the vehicle's trailer wiring harness because of NHSTA issue: OMB Control No.: 2127-0004 / Part 573 Safety Recall Report 22V-633. The fuse was pulled in August 2022 (6 months ago), I received a mailed notification from Hyundai, and then they marked the recall as being complete in their website. To date, I have not received any information from Hyundai about the replacement part and we have not been able to use the vehicle for towing in 6 months. I called Hyundai customer support today, and they still do not know a date when the remedy part will become available. We bought this vehicle for vacations to tow our travel trailer. If this vehicle cannot safely tow a trailer for the foreseeable future, I would like compensation and/or the option to sell the vehicle back to Hyundai. What are my options
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11508868February 24, 2023
VEHICLE SPEED CONTROL, POWER TRAIN, VISIBILITY/WIPER
My car would not accelerate when the gas pedal was pushed. It was in snow mode and we had to switch modes to make it go. My wipers also stopped working when snow and ice collected at the base. We had to remove all of the snow and ice before they would work. It was actively snowing and this was a a real safety issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11508698February 23, 2023
ENGINE
Radiator began to leak in January 2023 at approximately 15000 miles. Replaced under warranty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11508620February 22, 2023
ENGINE
My Palisade 2022 was only on 10k miles when the coolant tank is completely empty. I can see coolant on the engine bay floor as well as my garage floor. There is definitely a leak which drained the coolant. This is an urgent situation since my engine could stop working on the road anytime. Checking the Palisade forum, there are numerous incident like this so this is a systematic design failure on the cooling system.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11508375February 21, 2023
TRAILER HITCHES
The contact owns a 2022 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 22V633000 (Trailer Hitches) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11507368February 15, 2023
STEERING, VEHICLE SPEED CONTROL
The vehicle accelerated 4 times on its own to the point where i got scared. In addition, it shakes so bad between speeds changes. At first, i thought i got hit by another vehicle from the back. Moreover, over the past two (2) months, the steering wheel has been making some noise as if a plastic bag was being moved. I hope this description makes a sense in regard to the steering wheel situation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11507362February 15, 2023
TRAILER HITCHES
The contact owns a 2021 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 22V633000 (Trailer Hitches) however, the part to do the recall repair was unavailable. The contact stated that the dealer had performed an interim repair. The contact stated that the dealer had inspected the tow hitch module and removed the fuse and disabled the trailer hitch operation. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The final remedy was not yet available. The manufacturer was made aware of the issue. The contact had not experienced a failure. The VIN tool showed no open recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11507322February 14, 2023
VISIBILITY:SUN/MOON ROOF ASSEMBLY
The sunroof randomly exploded while on the interstate driving for 2 mins . There was no other cars or trucks around me driving when this incident occurred. Driving 60 mph. Sounded like a gunshot .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11507136February 13, 2023
VISIBILITY:GLASS, SIDE/REAR
Our 2023 Palisade Caligraphy 2nd row windows have this cloudy distortion on them. My granddaughter can't even sit in the 2nd row because the windows look blurry and make her sick. A lot of people are complaining about this issue. It's definitely a defect in this model and needs to be fixed so I can pay to have my windows tinted
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11507040February 13, 2023
TRAILER HITCHES
The contact owns a 2022 Hyundai Palisade. The contact received notification of the NHTSA Campaign Number: 22V633000 (Trailer Hitches) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer was notified of the issue and confirmed that parts were not yet available. The manufacturer was notified of the failure and the contact was informed that the part was not yet available. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506824February 12, 2023
SEAT BELTS
In the passenger side second row captain seat, our son who is in a high back booster seat has buckled his seatbelt. We had heard the click. The seatbelt warning light has indicated the seat belt was buckled. About an hour into the ride we hear the warning bell that a seatbelt has been unbuckled. He had not unbuckled it or touched it. It just undid itself. Was it not fully locked to begin with ? Would it have come out if we had gotten into an accident??? Why was there no warning light if it was indeed not fully locked? This has happened twice now and concerned if the seatbelts are reliable. The most recent time occurring this past week, 2/10/23
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506486February 9, 2023
VISIBILITY/WIPER
At just over a year old, I have experienced a CRACKED WINDSHIELD. I believe this was caused by a small pebble hitting the windshield but I do not believe that should have caused a cracked windshield on such a relatively new car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506138February 7, 2023
ENGINE, VEHICLE SPEED CONTROL, POWER TRAIN
Sudden powertrain failure. Car started to decelerate on its own. The car started to vibrate when accelerator was pressed. Car was in high speed and could have stalled and the passengers could have been killed. Hyundai has refused to honor the powertrain warranty and has attributed the entire transmission failure to bad gas which is very very unlikely. Have contacted Hyundai USA and got no substantial help. Hudson Hyundai is the dealer and is notorious in their treatment of customers. The company needs to issue a recall of 2021 pallisades before a major accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11505605February 4, 2023
POWER TRAIN
There were signs before it even happened. The gear got stuck in 5th gear and couldn't go up or down. Even after that, the shock and gear did not engage properly when shifting gears. That day, while driving at 40 miles, the gear shifted out and didn't engage any gear. I turned on my emergency lights, parked on the shoulder, turned off the engine, and then started again to get into gear and drive. After driving for about 5 minutes, the same symptoms occurred. brewed in the same way. I was so scared I drove slowly to the dealer
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11505196February 2, 2023
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
On 1/24/2023 I was driving down the road from my home to go to work when, as I was going down an incline, my brakes started pulsing and I lost all braking ability. I drove thru a stop sign, into the intersection and was able to steer the car down the road. It was down a hillside. I was able to eventually stop the vehicle approximately a mile and half from where the brakes failed. I was instructed by the dealership to have the car towed to them so they could evaluate what happened. I did this. The dealership is trying to assess what happened. After 1 week, they replaced all 4 tires, did an alignment and replaced a leaking rear shock. The vehicle had 36,201 miles as of 1/24/2023. The dealership claims that the wear on the tires and the vehicle being out of alignment caused the wheel speed sensor to misread the speed and triggered the ABS to unlock all brakes. When this happened, all the warning lights for the braking system came on: ABS, Auto Hold, Traction Control, Forward Colision Avoidance System, Downhill Descent Control. I had nothing to stop me. Thankfully, no other vehicles came thru the intersection when my vehicle lost control. The dealership has, after a week, supplied me with a loaner vehicle. They are trying to duplicate the loss of brakes and all the lights that were activated when I lost my brakes. I also mentioned to the Service Manager at the dealership that I have repeatedly been asking the technicians to check the tires and to rotate the tires at our last few service appointments and had been assured the tires were fine and the tire rotation would be done. We normally have the tire rotation done every 7,000 miles due to the fact that it is an AWD. If this had been done as we requested, how could this happen? Wouldn't someone have noticed uneven tire wear? Our major concern is that when the brakes fail, you have no backup braking system in place. Is there something wrong with the programming for the electronic braking system?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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