Hyundai Equus Complaints

96 consumer complaints on file.

#11192338March 29, 2019
SUSPENSION
SIMILAR COMPLAINT AS NHTSA ID NUMBER: 11058378. THE FRONT END DROPPED TO THE GROUND AND THE ESC INDICATOR ILLUMINATED. NOTED THAT THE FRONT AIR-STRUTS WERE TO BE REPLACED. REPLACED THEM IN OCTOBER 2018. HOWEVER IN MARCH 2019, THE TOTAL CAR HAS DROPPED LOWER THAN EARLIER. THIS WHILE SITTING. TRIED TO RESTART CAR TO SEE IF ALL SYSTEMS WOULD RESET, BUT TO NO AVAIL. TOO DANGEROUS TO DRIVE AROUND.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180224February 15, 2019
SERVICE BRAKES
CAR BRAKES FAILED TO SLOW CAR IN EMERGENCY TRAFFIC ON HIGHWAY, BRAKES WERE WORKING FINE THEN THE PEDAL WENT TO THE FLOOD AND ALMOST HIT THE CAR AHEAD. REAR BRAKES WERE NEW, REPLACED FRONT PADS, BUT BRAKE PEDAL STILL GOES TO THE FLOOR. THERE WAS A RECALL FOR GENESIS HCU , WHICH HAS THE SAME PART AS THIS CAR, THE COST OF REPAIR IS $3000. THE CAR HAS 39000 MILES , I BELIEVE THE CAR HAS A DEFECTIVE HCU, SIMILAR TO THE SISTER CAR THE GENISIS WHICH WAS RECALLED. IT IS DANGEROUS TO DRIVE, THE REPAIR COST IS ENORMOUS AND FORCES PEOPLE TO KEEP DRIVING WITH DEFECTIVE BRAKES. DRIVING WITHOUT NEEDING TO STOP SUDDENLY THE CAR WORKS FINE. ONLY WHEN TRAFFIC STOPS SUDDENLY DO YOU NOTICE THE NEED TO PUT THE FOOT TO THE FLOOR , AND IT TAKES 100 EXTRA FEET TO STOP. THIS IS AFTER REPLACING ALL PADS AND HAVING THE SYSTEM CHECKED. AT THE BRAKE SHOP. I DRIVE LESS THAN 500 MILES A MONTH AND HAVE HAD 2 NEAR ACCIDENTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11172301January 26, 2019
VEHICLE SPEED CONTROL
SPORADICALLY IN WET OR DAMP CONDITIONS THE CAR ON STARTUP MY REV PAST 5000 RPM AND WILL NOT STOP. TOUCH ACCELERATOR WITH NOT CHANGE, MUST TURN OFF AND RESTART SEVERAL TIMES. CAR WILL ALSO WHILE IN MOTION DISPLAY "SERVICE ENGINE IMMEDIATELY VEHICLE SPEED LIMITED DUE TO MALFUNCTION. SPEED IS NOT LIMITED THE CAR WILL ACCELERATE ON IT'S OWN. HIT BRAKES AND RELEASE AND ACCELERATION WILL REOCCUR. CAN SET CRUISE CONTROL IN THIS SITUATION AND CAR WILL ACCELERATE PAST SETTINGS UNTIL AND ERROR APPEARS DISABLING CRUISE CONTROL AND CAR WILL KEEP ACCELERATING UNTIL I HIT THE BRAKES ONCE RELEASED CAR WILL SPEED UP AGAIN. ONLY WAY TO STOP IS TURN THE CAR OFF AND ON SEVERAL TIMES. THE HAVE BEEN MULTIPLE TIMES, HAS HAPPENED DURING RUSH HOUR ON HIGHWAY, SIDE STREETS ETC. I HAVE HAD THE VEHICLE IN 2 TIMES AND DEALERS STATES THERE ARE NO CODES IN THE ONBOARD COMPUTER. THE DEALER HAS HAD THE VEHICLE BUT CODE NOT RECREATE. DEALER HAD THE VEHICLE IN A SNOW BUT DID NOT WANT TO DRIVE IT SINCE BAD ROAD CONDITIONS BUT THIS IS WHEN IT USUALLY HAPPENS AND HAD SAFETY CONCERNS. CONTACTED HYUNDAI AND CUSTOMER SERVICE STATED THEY WILL NOT HELP ME UNLESS TECH CAN RECREATE THE EXACT ISSUE EVEN THOUGH I HAVE VIDEO AND IMAGES. DEALERSHIP TECHS HAD A REAL CONCERN ESPECIALLY AFTER I SHARED MY VIDEOS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11163381December 25, 2018
EXTERIOR LIGHTING
HEADLIGHTS ON THE CAR WILL GO TOTALLY OFF FOR TWO/THREE SECONDS. IT DOES NOT OCCUR EVERYTIME I DRIVE AT NIGHT BUT HAS HAPPENED 3 TIMES IN THE PAST TWO WEEKS. I HAVE HAD IT INTO THE DEALERSHIP AND THEY SAY THEY CANNOT FIX IT UNLESS IT HAPPENS WHILE THEY ARE DRIVING THE CAR. LUCKILY IT HAS OCCURRED WHILE I WAS DRIVING ONLY AT 30 MPH ON A LOW VOLUME ROAD. I DO NOT WANT TO HAVE THIS HAPPEN WHEN I MIGHT BE DRIVING ON AN EXPRESSWAY AT 70 MPH. I SEE FROM FORUMS THAT THIS HAS HAPPENED TO OTHER OWNERS AND WANT TO SEE WHAT COULD BE DONE TO REMEDY THE SITUATION BEFORE I END UP IN AN ACCIDENT. THERE WAS NO PARTICULAR WAY OF DRIVING THAT BROUGHT THIS ON, IE TURNING, DRIVING STRAIGHT OR STOPPING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11161843December 16, 2018
STEERING
STEERING LOCKS UP WHILE MAKING A COMPLETE TURN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11120749August 17, 2018
SUSPENSION
I WAS DRIVING ON I-85 S FROM NORTH CAROLINA WHEN SUDDENLY MY CAR STARTS TO FEEL LIKE IT WAS DRAGGING. I CONTINUED TO DRIVE FOR A FEW MORE EXITS TO SEE IF IT WOULD STOP. I GOT OFF AFTER FOUR EXITS, TURNED OFF THE CAR, AND CHECKED THE TIRES. NOTHING APPEARED WRONG. I WAITED SEVERAL MINUTES AND I STILL COULD NOT DETERMINE A PROBLEM SO, I RETURNED TO I-85 S. THE PROBLEM HAD STOPPED. SEVERAL DAYS LATER, THE PROBLEM RETURNED. I WAS DRIVING ON A CITY STREET WHEN SUDDENLY THE DRAGGING FEEL BEGAN. I TOOK IT TO THE DEALERSHIP BUT THEY WERE UNABLE TO FIND THE PROBLEM. I WAS TOLD TO RETURN WHEN/IF THE PROBLEM RE-OCCURRED. I CONTINUED TO DRIVE THE CAR IN THE CITY BUT PERIODICALLY IT WOULD FEEL LOPSIDED AND IT WOULD DRAG. ONCE I TURNED THE CAR OFF, IT WOULD RESET ITSELF AND STOP DRAGGING AFTER SEVERAL MINUTES WHICH TURNED INTO SEVERAL HOURS. ONE DAY, IT FELT SO LOPSIDED, I GOT OUT AND LOOKED AT IT AGAIN. THIS TIME, I NOTICED THE BACK WAS ALMOST SITTING ON THE TIRE. I DROVE TO THE DEALERSHIP.THE SERVICE MAN SAW THE PROBLEM BUT BY THE TIME HE PULLED INTO A STALL, THE PROBLEM HAD FIXED ITSELF. I WAS TOLD THERE ARE OFTEN PROBLEMS WITH THE FRONT AIR SPRINGS BUT THEY HAD NOT SEEN THIS PROBLEM IN THE REAR OF THE CAR. SINCE THE BODY OF THE CAR WAS BASICALLY SITTING ON THE TIRE, THE TIRE COULD HAVE BECOME FLAT OR STOPPED CAUSING AN ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11111896July 17, 2018
TIRES, TIRES:TREAD/BELT
2016 HYUNDAI EQUUS WITH CONTINENTAL CONTIPROCONTACT P245 / 45R / 19 98V TIRES; DOT AF7VP1H6 (0615); WHILE DRIVING MY DAUGHTER AND GRANDCHILD TO THE AIRPORT ON THE FLORIDA TURNPIKE THE STEERING WHEEL BEGAN TO VIBRATE. UPON RETURNING HOME, CALLED CAR DEALER AND SCHEDULED A SERVICE APPOINTMENT THE NEXT DAY. WE BOTH THOUGHT A FRONT TIRE HAD POSSIBLY THROWN A WHEEL BALANCING WEIGHT. DEALER FOUND BOTH FRONT TIRES HAD BELT SEPARATION CAUSING STEERING WHEEL TO VIBRATE. THE CAR AND TIRES WERE PURCHASED NEW AT THE DEALER AT THE END OF 2016, ARE ONLY 22 MONTHS OLD AND HAVE ONLY 19,700 MILES. WE HAVE NOT HIT ANY CURBS, ROUGH RAILROAD TRACKS OR LARGE POT-HOLES AND IT IS SUSPICIOUS THAT IT WAS BOTH FRONT TIRES. THE TIRE MANUFACTURER WAS CONTACTED BY THE DEALER, REFUSED TO ACKNOWLEDGE A LIKELY MANUFACTURING DEFECT AND OFFERED ONLY 50% OF THE TIRE REPLACEMENT COSTS AND THEY WANTED THE DEFECTIVE TIRES. I WAS ABLE TO PURCHASE OTHER NEW TIRES FOR LESS COST THAN WHAT THE MANUFACTURER OFFERED. I HAVE THE DEFECTIVE TIRES IN MY POSSESSION AND PLAN TO RUN ROOT-CAUSE FAILURE ANALYSIS ON THE TIRES SUSPECTING THAT IT IS A MANUFACTURING DEFECT WITH THE RUBBER USED CAUSING THE BELTS TO PREMATURELY SEPARATE FROM THE TIRE COMPOUND. I NOTED OTHER SIMILAR BELT SEPARATION FAILURES ON THE NHTSA WEBSITE LISTED UNDER THE TIRE MANUFACTURER, BRAND AND EVEN CAR BRAND. WILL ALSO BE CONTACTING THE CAR MAKER AND TIRE MANUFACTURER TO REGISTER A COMPLAINT OF A DEFECTIVE PRODUCT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11110780July 11, 2018
ENGINE
ENGINE FAILURE - CAR HAS 32K MILES; NEVER HAD ANY WARNING LIGHT APPEAR ON THE DASH; OUT OF NO WHERE DEVELOPED A KNOCKING NOISE. THE CAR WAS SITTING FOR APPROXIMATELY 2 WEEKS AND ONCE STARTED AND DRIVING A KNOCKING NOISE STARTED APPROXIMATELY 5 MINUTES INTO MY DRIVE; THEREFORE I BROUGHT IT IMMEDIATELY TO THE DEALER. NEW ENGINE IS NEEDED DUE TO EXCESSIVE SLUDGE BUILD UP AND OIL BLEEDING INTO THE ENGINE AND TIMING CHAIN. MANUFACTURER STATED IT'S NOT COVERED UNDER WARRANTY. A LOCAL MECHANIC SHOP TOLD ME THIS HAS BEEN NOTED IN A COUPLE OTHER SAME MODELS THAT CAME THROUGH THEIR SHOP ALTHOUGH THOSE OWNERS TRADED THE CAR IN TO GET OUT OF THE SITUATION THEY WERE IN. OIL WAS CHANGED IN ACCORDANCE WITH THE MANUFACTURERS SPECIFICATION ALTHOUGH NOT THROUGH A DEALER SINCE I DON'T LIVE CLOSE TO A DEALER. IF THE MANUFACTURER REQUIRES IT TO BE CHANGED OR MAINTAINED THROUGH A DEALER, THAT SHOULD BE DOCUMENTED IN THE OWNERS MANUAL. THIS MANUFACTURER SEEMS TO HAVE A LOT OF ISSUES WITH ENGINE FAILURES. THIS COULD HAVE POTENTIALLY CAUSED THE CAR TO STALL IN THE MIDDLE OF A BUSY HIGHWAY POTENTIALLY CAUSING TO HARM TO PEOPLE IN MY CAR OR CAUSE A SERIOUS ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11074892February 26, 2018
UNKNOWN OR OTHER
THE PASSENGER SIDE DOORS OF THIS CAR HAVE AN INTERMITTENT PROBLEM WHERE THEY WILL NOT OPEN, THIS HAS OCCURRED WHEN THE CAR IS PARKED. THE DOORS ARE UNLOCKED YET WHEN PULLING ON THE DOOR HANDLE OF THE EFFECTED DOORS THE DOORS DO NOT OPEN AND APPEAR TO BE LOCKED HOWEVER THEY ARE NOT. THIS AFFECTS THE PASSENGER SIDE FRONT AND REAR DOORS BUT THE PROBLEM IS INTERMITTENT . THE SAME DOORS WHEN TRYING TO CLOSE THEM BOUNCE RIGHT BACK OPEN THE WILL NOT LATCH; EVENTUALLY THE DOOR WILL CLOSE BUT IT COULD TAKE AN HOUR OF TRYING TO SLAM THE DOOR. THERE MUST BE A PROBLEM WITH SOME SORT OF SENSOR. THIS SEEMS TO BE A SAFETY ISSUE, HOWEVER WHEN I BROUGHT THE CAR TO A HYUNDAI DEALER I WAS TOLD THERE IS NO PROBLEM MAYBE THE DOOR WAS FROZEN. THIS PROBLEM HAS OCCURRED WHEN THE TEMPERATURE IS WELL ABOVE FREEZING AS I EXPLAINED BUT THEY DISMISSED IT.. I CALLED HYUNDAI AND LOGGED A COMPLAINT BUT THEY TOLD ME ITS NOT THEIR PROBLEM GO TO A HYUNDAI DEALER. I AM CONCERNED FOR THE SAFETY OF MY FAMILY USING THIS CAR, IF THERE IS AN ACCIDENT OR EMERGENCY THEY COULD BECOME TRAPPED INSIDE THE CAR; I THINK HYUNDAI SHOULD BE REQUIRED TO INSPECT THE CAR FURTHER. THIS CAR HAS ONLY 21,000 MILES ON IT. I HAVE TAKEN VIDEO OF THE PROBLEM HOWEVER I AM TRYING TO COMPRESS THE VIDEO FILE SO I CAN ATTACH IT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11058378January 3, 2018
SUSPENSION
TL* THE CONTACT OWNS A 2011 HYUNDAI EQUUS. WHILE DRIVING UNKNOWN SPEEDS, THE FRONT END FRAME DROPPED TO THE GROUND AND THE STABILITY INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO HOMER SKELTON HYUNDAI (8145 CRAFT RD, OLIVE BRANCH, MS 38654) WHERE IT WAS DIAGNOSED THAT THE SUSPENSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO BARNES CROSSING HYUNDAI (3988 NORTH GLOSTER ST, TUPELO, MS 38804) WHERE IT WAS DIAGNOSED THAT THE AIR SUSPENSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 165,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11024056September 18, 2017
VEHICLE SPEED CONTROL
ON SEVERAL OCCASIONS WHILE DRIVING WITH THE CRUISE CONTROL ENGAGED, AS I APPROACH A VEHICLE FROM THE REAR THAT IS GOING SLOWER, THE AUTOMATIC BRAKING SYSTEM ENGAGES AND DISPLAYS A MESSAGE SIMILAR TO THIS! " SHUT DOWN ENGINE IMMEDIATELY, SERVICE REQUIRED." THE FIRST TIME IT HAPPENED, I DID SO, AND HAD THE CAR TOWED TO A DEALERSHIP. THEY SAID THEY COULD NOT FIND ANYTHING WRONG. I'VE REPORTED THIS PROBLEM TO THE DEALERSHIP THAT REGULARLY SERVICES THE CAR, AND THEY SAY THEY CAN'T RECREATE THE CONDITION. IT APPEARS TO BE A SOFTWARE PROBLEM. ON SEVERAL OCCASIONS RECENTLY WHEN THIS CONDITION APPEARS, THE ABILITY TO RESUME ACCELERATION IS LOST MOMENTARILY, AND THE CAR SLOWS DOWN DRASTICALLY. IT SUDDENLY RELENTS, AND RESUMES TRAVELLING AT THE PRESET SPEED. THIS ALWAYS HAPPENS ON MAJOR HIGHWAYS WHERE CRUISE CONTROL IS ENGAGED. I'M VERY CONCERNED THAT ONE DAY THE WARNING MAY LEAD TO A CATASROPHIC FAILURE OF THE ENGINE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10956821February 24, 2017
STEERING, SUSPENSION
I HAVE 2011 HYUNDAI EQUSS THAT STARTED HAVING VSM ISSUE THAT WOULD KEEP SMART CRUISE FROM WORKING>IT WAS RESOLVED TO BE A BRAKE SWITCH!>DURING THE TRIPS TO (2) DIFFERENT HYUNDAI EQUSS DEALERSHIPS FIRST IN LEXINGTON@ GLENN'S HYUNDAI & FINALLY AFTER ISSUE WAS NOT RESOLVED FRIENDSHIP HYUNDAI, IT WAS DETERMINED TO HAVE CASTER AND CAMBER ISSUE ON RIGHT FRONT WHEEL>I HAS THE FRIENDSHIP DEALERSHIP DO A (4) WHEEL ALIGNMENT AND ALL TOE IN CAME GOOD AND STEER AHEAD.THE REMAINING ISSUE WAS RIGHT FRONT STILL WAS QUITE A BIT OUT IN UPPER RED ON BOTH CASTER AND CAMBER.I WAS TOLD TO TAKE TO FRAME SHOP AND I DID,THEY COULD FIND NO WRONG MEASUREMENTS AND THEY ARE REGIONAL MULTI LINE CAR REPAIR FACILITY THAT DOES ALL MAJOR INSURANCE COMPANY BODY & FRAME ISSUES,THE ENGINE AND BOTH FRONT STRUTS WERE REPLACED DURING IT'S 100600 MILE LIFE BUT AFTER CONTACTING THE HYUNDAI EQUUS CUSTOMER CARE THEY REFERRED M BACK TO DEALER AND HE TOLD ME HELP DESK GIVES NO ANSWERS???HOW DO I RESOLVE AND WHY HAVE THEY NOT MADE A KIT LIKE GENESIS TO ADDRESS THE ISSUE??>VERY DISAPPOINTED AND UPSET!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10935225December 14, 2016
SUSPENSION, WHEELS
AFTER SEVERAL FAILED ATTEMPTS TO FIND A SERVICE CENTER OR AUTHORIZED DEALER TO ADJUST MY ALIGNMENT, I FELT IT WAS NECESSARY TO FILE A COMPLAINT REGARDING MY CONCERNS ABOUT MY VEHICLE'S FRONT TIRE ALIGNMENT. MY MOST RECENT EXPERIENCE OCCURRED ON DECEMBER 14, 2016 AFTER GETTING A NEW SET OF TIRES FOR MY CAR. INCLUDED IN THE TIRE FITTING SERVICE WAS A WHEEL ALIGNMENT CHECK AND ADJUSTMENT. HOWEVER, THIS IS NOT THE FIRST TIME I HAVE ENCOUNTERED ISSUES WITH A SERVICE CENTER SAYING THEY ARE UNABLE TO ADJUST MY FRONT CAMBER AND CASTOR ADJUSTMENTS BECAUSE THE "MANUFACTURER DOES NOT SPECIFY" WHAT THESE ALIGNMENTS SHOULD BE. PERHAPS THE STRANGEST PART ABOUT THIS IS THE FACT THAT THERE ARE SPECIFICATIONS FOR THE REAR WHEELS. I HAVE EVEN CONTACTED SEVERAL HYUNDAI AUTHORIZED DEALERSHIPS HERE IN INDIANAPOLIS AND THEY TOO INDICATE THEY ARE UNABLE TO MAKE THE PROPER ADJUSTMENTS. MY LAST RESORT WAS TO CONTACT HYUNDAI USA TECHNICAL SERVICE TO SEE IF THEY COULD OFFER ADVICE AND THEY'RE ONLY FEEDBACK WAS THAT I NEEDED TO VISIT A LOCAL AUTHORIZED DEALER FOR SUPPORT ..... FORTUNATELY, I HAVE NOT BEEN IN A LIFE-THREATENING SAFETY SITUATION DUE TO THIS DEFECT BUT WITHOUT THE ABILITY TO PROPERLY ADJUST THE ALIGNMENT MY TIRES WILL NEVER WEAR PROPORTIONATELY. THIS IS INCREDIBLY CONCERNING BECAUSE THE TREAD LIFE ON ANY TIRES I HAVE INSTALLED ON MY CAR CONTINUES I LESSEN. I FELT INCLINED TO REPORT THIS ISSUE TO THE DEPARTMENT OF TRANSPORTATION BECAUSE I CAN ONLY IMAGINE THIS IS AN ISSUE THAT'S IMPACTING ALL HYUNDAI EQUUS OWNERS. IT IS ALSO CONCERNING THAT NO ONE SEEMS TO HAVE THE RIGHT ANSWER ON HOW TO CORRECT THE PROBLEM. ATTACHED YOU WILL FIND PAPERWORK FROM MY MOST RECENT ATTEMPT TO GET THE WHEELS ALIGNED . I AM HOPEFUL YOU CAN HELP BRING LIGHT TO THIS ISSUE AND HELP CORRECT AND FUTURE PROBLEMS FOR ALL EQUUS OWNERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10920266October 31, 2016
SERVICE BRAKES
THE BRAKE PEDAL TRAVEL IS VERY LONG. I MUST BEGIN THE STOPPING PROCESS MUCH EARLIER THAN PREVIOUS. THE DEALER DIAGNOSED A FAILED HECU. THE VEHICLE IS ONLY A FEW MILES AND ONE MONTH OUT OF WARRANTY. HYUNDAI MOTOR AMERICA HAD AN INSPECTION CAMPAIGN FOR GENESIS HECU UNITS, BUT NOT EQUUS. HOW CAN THE HECU BE PROPERLY INSPECTED WITHOUT DISASSEMBLING THE UNIT? HYUNDAI SHOULD REPLACE THE FAILED HECU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10894091August 8, 2016
SERVICE BRAKES, EXTERIOR LIGHTING
WHEN APPLYING CAR BRAKE PEDAL, THE BRAKES LIGHTS WILL NOT ILLUMINATE. IF I TURN ON CAR HEAD LIGHTS THE BRAKE LIGHTS ILLUMINATE. BUT IF THE HEAD LIGHTS ARE OFF THEY DON'T WORK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10894079August 8, 2016
EXTERIOR LIGHTING:BRAKE LIGHTS
TL* THE CONTACT OWNS A 2011 HYUNDAI EQUUS. THE BRAKE LIGHTS FAILED TO ILLUMINATE WHEN THE BRAKE PEDAL WAS DEPRESSED. THE BRAKE LIGHTS WERE OPERABLE WHEN THE HEADLIGHTS WERE ILLUMINATED. THE VEHICLE WAS DIAGNOSED, BUT NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V713000 (EXTERIOR LIGHTING). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 92,400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10881849June 30, 2016
SERVICE BRAKES
I WAS DRIVING THE HARD AND I HAD TO COME TO A STOP ON THE HIGHWAY. ALL OF A SUDDEN MY BRAKES TURNED SPONGY AND I SWERVED TO MISS A CAR. I HAVE HAD THE MASTER CYLINDER REPLACED THINKING THAT WAS THE ISSUE BUT IT WAS STILL SPONGY. I THEN NOTICED THE RECALL ON THE GENESIS AND I CONTACTED HYUNDAI. I ASKED DID THE RECALL AFFECT THE EQUSS SEEING HOW THEY ARE THE SAME PART NUMBERS. THEY TOLD ME NO AND IT DIDN'T FALL UNDER THE WARRANTY EITHER. THEY SAID I WOULD HAVE TO PAY AROUND $2800 TO HAVE IT FIXED. I DON'T UNDERSTAND HOW THE SAME PART GOES BAD ON 2 DIFFERENT CARS BUT THE RECALL ISN'T FOR THE EQUUS IN THE SAME YEARS AS THE RECALL ON THE GENESIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10836244February 15, 2016
SEATS
THE HINGES FOR THE REAR SEAT FLIP-UP ARMREST BROKE WHEN I SAT IN THE BACK SEAT. THIS ARMREST IS ALSO THE COVER FOR THE SMALL STORAGE COMPARTMENT UNDER IT. NOW THERE'S NO COVER ON THE COMPARTMENT AND NO PLACE FOR REAR PASSENGERS TO PUT THEIR ELBOWS. THE HINGES ARE ONLY PLASTIC, BUT HYUNDAI WON'T ALLOW THE DEALER TO FIX IT UNDER WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10823417February 1, 2016
VEHICLE SPEED CONTROL
SINCE I PURCHASED THE CAR I HAVE EXPERIENCED HESITATION AT TIMES WHEN I STEP ON THE ACCELERATOR. THE CAR DOESN'T RESPOND FOR 1-2 SECONDS AND I HAVE TO HIT THE ACCELERATOR VERY HARD TO MAKE IT CATCH AND MOVE FORWARD. IT IS INTERMITTENT BUT WHEN I AM TRYING TO GET INTO TRAFFIC IT IS VERY SCARY. I HAVE COMPLAINED NUMEROUS TIMES BUT HAVE RECEIVED NO CORRECTIVE ACTION AND THE CAR CONTINUES TO HESITATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10823432February 1, 2016
WHEELS
I WAS DRIVING ON A TWO LANE ROD IN LAUREL, MARYLAND. MY CAR HIT A POTHOLE AND I GOT OUT TO LOOK AND DISCOVER THAT I HAD TWO FLAT TIRES ON THE PASSENGER SIDE. THE ROADSIDE ASSISTANT SHOWED ME THAT THE FRONT RIM WAS SPLIT AND THE BACK TIRE HAD A HOLE ON THE SIDE. THIS IS THE SECOND INCIDENT CONCERNING THE FRONT WHEEL OF THE CAR. I BELIEVE THIS IS A DEFECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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