Hyundai Azera Complaints

713 consumer complaints on file.

#11580976April 3, 2024
SERVICE BRAKES
I was sent a Recall Notice back in October/November 2023 regarding the ANTI-LOCK BRAKE SYSTEM (ABS) Module. This is a very serious fire hazard. I called the dealership today and they reported that the remedy is still not available. This is unreasonably negligent. It has been 5/6 months. The starter and sensor wire harness are now damaged and need to be replaced. The dealership also does not keep the harness part in stock.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11580430April 1, 2024
SERVICE BRAKES, ELECTRICAL SYSTEM, ENGINE
Received recalled letter in mail for car almost 9 months ago. Hyundai has yet to issue fix. 9 months to fix a potential life threatening issue is ridiculous. To top things off we are told to continue driving the car even though it will eventually explode into a fireball of a mess after enough brake fluid leaks into electrical components. We have a 9 month old baby and the Hyundai Azera is considered our “family car”. Fix this asap! You’re putting families in danger. Either fix or supply families with a loaner car. Additionally, the advice from the car company is to leave car outside to avoid your house catching on fire. We are told to keep cars outside knowing these specific cars are theft liabilities.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11580463April 1, 2024
SERVICE BRAKES, HYDRAULIC
The contact owns a 2013 Hyundai Azera. The contact stated while driving approximately 35 MPH the vehicle began to vibrate and was losing forward momentum. The contact stated that he depressed the accelerator and the vehicle was not gaining forward momentum. The contact stated that several warning lights had been illuminated, but he was not sure which lights were illuminated. The contact stated that he pulled into a parking lot, stopped the vehicle, and turned it off. The contact was able to turn the vehicle on but he observed that smoke was being emitted from under the hood. The contact turned the vehicle off and opened the hood. The contact stated that he saw several sparks coming from the right side of the vehicle firewall. The contact stated that flames were forming from the bottom of the engine and up to the firewall. The contact stated that he called the fire department. The fire was extinguished with water and chemicals. The vehicle was towed to an independent dealer. The vehicle was not repaired. The insurance provider had not yet inspected the vehicle. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had experienced a failure. The failure mileage was approximately 160,000. VIN tool confirms parts not available.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11580138March 29, 2024
SERVICE BRAKES, HYDRAULIC
The contact owns a 2014 Hyundai Azera. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11579754March 27, 2024
SERVICE BRAKES, ELECTRICAL SYSTEM
abs module failed affecting braking and electricals'. battery was drained. car was unsafe to drive
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11579449March 26, 2024
SERVICE BRAKES, HYDRAULIC
The contact owns a 2014 Hyundai Azera. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. A dealer was not contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11579532March 26, 2024
SERVICE BRAKES, HYDRAULIC
The contact owns a 2014 Hyundai Azera. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the parts are not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11579198March 24, 2024
SERVICE BRAKES, ELECTRICAL SYSTEM
On 3/4/24 my break light came on approx 9:15pm . I drove the car about 10 min home and pulled in the driveway at 9:30 PM. My husband assessed brake fluid, to find it needed and brake fluid. He added break fluid and told me to take the car to get it checked in the am. The car was making a continuous humming noise. @ 4:55 AM on 3/5/24 we awoke to the tires exploding & the car fully engulfed in flames. Fire department had to put out fire. Then we remember the ABS BREAK recall from Hyundai was no remedy.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11577344March 14, 2024
SERVICE BRAKES, HYDRAULIC
The contact owns a 2013 Hyundai Azera. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11576650March 11, 2024
SERVICE BRAKES, HYDRAULIC
The contact owns a 2014 Hyundai Azera. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. An unknown local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11576064March 7, 2024
UNKNOWN OR OTHER
Hyundai recall #251 was originally issued in late September of 2023. It is now almost 6 months since issuance and remedy has yet been transmitted to Hyundai dealer repair facility. It is very well accepted that the remedy will be to replace the ABS fuse, a fairly easy fix, but still no official letter or notice from Hyundai. Six months during winter months to keep car outside for safety is dangerous and unsafe in itself. Personal note - I love my Azera, but will definitely not buy another Hyundai because of their unacceptable delay in this recall repair.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11575802March 6, 2024
SERVICE BRAKES, HYDRAULIC
The contact owns a 2012 Hyundai Azera. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11574875March 1, 2024
ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING
The contact owns a 2008 Hyundai Azera. The contact stated while driving 55 MPH, the battery charging warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the valve cover gasket was leaking onto the alternator, causing the alternator to fail. The mechanic replaced the valve cover gasket, the battery, and the alternator; however, the failure recurred. The vehicle was repaired for a second time; however, the failure persisted. The vehicle was taken back to an independent mechanic. The vehicle was not repaired. The contact stated that the failure recurred every 3 years. The contact related the failure to TSB Number: 21-01-047H-1. The dealer and the manufacturer were notified of the failure, but no assistance was provided. The failure mileage was approximately 99,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11570617February 7, 2024
SERVICE BRAKES, HYDRAULIC
The contact owns a 2014 Hyundai Azera. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11570218February 6, 2024
SERVICE BRAKES, HYDRAULIC
The contact owns a 2013 Hyundai Azera. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11568965January 31, 2024
SERVICE BRAKES, HYDRAULIC
The contact owns a 2013 Hyundai Azera. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was made not aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11568341January 28, 2024
SERVICE BRAKES
My emergency brake light was illuminated on my dashboard. As the light came on I was forced to press my brake pedal all the way down to come to a complete stop, which is very abnormal for my brakes as they’ve never malfunctioned that way before.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11567708January 25, 2024
SUSPENSION, STEERING, WHEELS
50 mph dry, clear and straight road, Right Rear control arm broke causing the rear wheel to become detached from the car and causing the car to careen into oncoming lane before correcting and landing in the right-hand ditch. Could have been a disaster and only by grace was this not a disaster for me and an unknown oncoming car. Event was witnessed by people in 2 other cars and they both stopped and gave their names.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11566475January 19, 2024
SERVICE BRAKES, HYDRAULIC
The contact owns a 2014 Hyundai Azera. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11565994January 17, 2024
SERVICE BRAKES, HYDRAULIC
The contact's husband owns a 2012 Hyundai Azera. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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