Hyundai Azera Complaints

713 consumer complaints on file.

#10807345November 29, 2015
SEATS
POWER DRIVERS SEAT MOVES ON ITS OWN. IT MOVES FORWARD WITH THE BACK SEAT REST PUSHING ME AND ACTUALLY PINNING ME INTO THE STEERING WHEEL THIS OCCURS BOTH WHILE PARKED WITH THE ENGINE IN THE OFF OR RUNNING, AND IN WHILE THE VEHICLE IS BEING DRIVEN AT ANY SPEED. THE MOTION OF THE SEAT VARIES FROM SEVER TO MINOR MOVEMENT. IT DOES NOT MAKE ANY DIFFERENT IF ON THE HIGHWAY OR URBAN STREETS. UNKNOWN CAUSE AT THIS TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10789841November 11, 2015
SEATS
RE: 2008 HYUNDAI AZERA / 78,000 MILES. THE VEHICLE WAS BEING DRIVEN AT 45MPH ON A STRAIGHT 4 LANE HIGHWAY WHEN THE DRIVER'S POWER SEAT SUDDENLY MOVED ALL THE WAY TO THE FAR REARWARD POSITION, CAUSING THE DRIVER TO BE UNABLE TO REACH THE BRAKE PEDAL OR ACCELERATOR. SHE PUSHED THE SEAT SWITCH TO RETURN THE SEAT TO THE ORIGINALLY SELECTED POSITION, BUT WHEN THE SWITCH WAS RELEASED, THE SEAT AGAIN RETURNED TO THE REARWARD POSITION. SHE WAS ABLE TO MOVE THE SEAT FORWARD, AND KEEP IT THERE BY HOLDING THE SWITCH TO THE FORWARD POSITION, TEMPORARILY REGAINING CONTROL OF THE CAR. WHILE HOLDING THE SWITCH IN THE FORWARD POSITION, A BEEPING SOUND WAS HEARD. ONCE STOPPED, THE SEAT SWITCH WAS RELEASED, AND THE SEAT AGAIN RETURNED TO THE FAR REARWARD POSITION. THE VEHICLE HAS BEEN TAKEN TO A LOCAL HYUNDAI DEALER, AND THEY HAVE ADVISED THAT THERE WERE NUMEROUS CODES RELATED TO THE SEAT STORED IN THE ONBOARD COMPUTER SYSTEM. PARTS HAVE BEEN ORDERED, BUT HAVE NOT YET ARRIVED AT THE DEALER. I HAVE RESEARCHED THE INTERNET, AND FOUND THAT THERE ARE MANY POSTS CONCERNING THE SAME PROBLEM. SOME ADVISE THAT ONLY THE SEAT BACK WENT FORWARD, PINNING THE DRIVER TO THE STEERING WHEEL, AND OTHERS DESCRIBE EXACTLY WHAT OCCURRED ON THIS CAR. IN THIS INSTANCE, THE ENTIRE SEAT MOVED AND THE BACKREST REMAINED IN THE PRESET POSITION. FORTUNATELY, TRAFFIC WAS RELATIVELY LIGHT AT THE TIME, OR THE OUTCOME COULD HAVE BEEN VERY DIFFERENT. THERE WAS NO ACCIDENT OR INJURY SUSTAINED IN THIS INCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10788680November 5, 2015
ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2006 HYUNDAI AZERA. WHILE DRIVING 10 MPH, THE VEHICLE LOST POWER. THE VEHICLE WAS TAKEN TO A DEALER TO BE REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 60,120. UPDATED 12/18/15*LJ *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10786228October 27, 2015
EXTERIOR LIGHTING
VEHICLE BRAKE LIGHTS DIM WHEN HEADLIGHTS ARE OFF. ALSO, HIGH MOUNTED CENTER BRAKE LIGHT DOES NOT ILLUMINATE DURING BRAKING WHEN HEADLIGHTS ARE OFF. THE CENTER BRAKE LIGHT BRIEFLY LIGHTS FOR A 1/2 SECOND, THEN SHUTS OFF. THIS CAN BE DANGEROUS PARTICULARLY IN DAYTIME DRIVING, IF HEADLIGHTS ARE NOT ON FULL OR IN AUTOMATIC SETTING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10785619October 23, 2015
SERVICE BRAKES
TL* THE CONTACT OWNS A 2008 HYUNDAI AZERA. WHEN THE IGNITION WAS TURNED TO THE ON POSITION, THE ABS AND BRAKE WARNING INDICATORS ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ABS CONTROL UNIT WIRES FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 92,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10780155October 6, 2015
STEERING
MY HYUNDAI AZERA HAS BEEN DIAGNOSED WITH A MALFUNCTION OF A MOTOR DRIVEN STEERING COUPLING , AFTER FURTHER RESEARCH ONLINE I HAVE NOTICED THAT THERE ARE MULTIPLE COMPLAINTS AND ISSUE WITH THIS SAME PART ON DIFFERENT MODEL VEHICLE. THERE ARE SOME VEHICLE MODELS THAT HAVE BEEN RECALLED FOR THIS PARTICULAR PART BUT MY VEHICLE IS NOT ON THE LIST. I FEEL THAT IT SHOULD BE HYUNDAI RESPONSIBILITY TO RECALL ALL VEHICLES FOR THE SAME ISSUE...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10763334September 12, 2015
ELECTRICAL SYSTEM
1. MY CAR STARTED BY ITSELF SEVERAL TIMES[CH] UNASSISTED! 2.WHILE DRIVING MY CAR I DISCOVERED THAT MY DRIVER SEAT 2 POSITION SETTINGS HAVE BEEN CHANGED CH SEVERAL TIMES]! BOTH SIDE VIEW MIRRORS WOULD NOT TILT DOWN IN REVERSE! ALSO, ON 6-26-15 I DISCOVERED THAT BOTH OF MY FRONT DRIVER SEAT SET POSITONS HAVE BEEN CHANGED [CH]! ON 7-7-15, MY DRIVER SEAT POSITION SETTINGS WERE HACKED AGAIN! ON 9-1-15, THE DRIVER SEAT WAS HACKED UP; WHEN I GOT INTO THE CAR I HIT MY HEAD! 3.ALL THE DOOR LOCKS UNLOCK SEVERAL TIMES BY THEMSELVES ABOUT 2 OR 3 SECONDS AFTER I MANUALLY PUSH THE BUTTON TO LOCK THEM IMMEDIATELY AFTER I ENTER MY CAR [CH]! FROM 2-11-15, THE DOORS UNLOCKED BY THEM SELF REPEATEDLY SEVERAL TIMES TO 9-11-2015 AT LEAST 68 DIFFERENT TIMES [CH]! AT MY HOME, ON 4-9-2015, MY HORN SOUNDED, THE MIRRORS FOLDED UP & ALL THE DOORS UNLOCKED ALL AT ONCE BY THEMSELVES AFTER LOCKING THEM [CH]! 4.IN 2015, WHILE DRIVING MY CAR SEVERAL TIMES THAT SIDE REAR VIEW MIRRORS WERE MOVED [CH]! ON 2-22-15 I STARTED MY CAR, PUT THE CAR IN REVERSE & BOTH REAR VIEW MIRRORS FOLDED UP [CH]! ON SEVERAL TIMES MY REAR VIEW MIRRORS WOULD NOT TILT DOWN IN REVERSE [CH]! 5.I DISCOVERED MY CAR?S 24/7 LIGHTS WERE TURNED OFF [CH]! 6.SEVERAL TIMES THE DRIVER SIDE DOOR UNLOCK HANDLE BUTTON WOULD NOT UNLOCK THE OTHER 3 DOORS [CH]. 7.WHILE DRIVING MY CAR, MY CRUISE CONTROL STOPPED WORKING ON **3-27-15 & 4-20-2015 [CH]. 8.ON **3-27-15 MY REAR BRAKE LIGHTS WERE ON & WOULD NOT TURN OFF - ON FOR HOURS! LATER THAT DAY THEY TURNED OFF, THEN ON, THEN OFF, THEN ON FOR HOURS [CH]! 9.ON 9-4-15, MY HMA REMOTE PROGRAM WAS HACKED & IT WOULD NOT SET MY ALARM ? PANIC BUTTON - ON FOR SECURITY PURPOSES! *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10762732September 9, 2015
ENGINE, POWER TRAIN, STEERING
I WAS DRIVING UP TO A BUSY INTERSECTION WHERE THERE WAS A RED LIGHT. I WAS JUST STARTING TO BRAKE WHEN MY STEERING GOT STIFF AND MY CAR WASN'T FOLLOWING THE CURVE OF THE STREET. I LOOKED AT THE DASH AND ALL MY LIGHTS WERE ON. MY CAR HAD TURNED OFF. I DIDN'T KNOW IF I WAS TOO LOW ON GAS BUT THE GAS LIGHT WASN'T ON. I PUT THE CAR IN NEUTRAL AND TURNED THE IGNITION, WHICH STARTED RIGHT BACK UP. I PULLED INTO THE GAS STATION AND FILLED UP THE TANK. I DIDN'T HAVE ANOTHER ISSUE UNTIL TODAY, 9-9-15, WHEN I WAS DRIVING DOWN A SLIGHT HILL GOING ABOUT 40 GETTING READY TO GET INTO THE TURN LANE WHEN AGAIN THE STEERING GOT STIFF AND I LOOKED DOWN AND REALIZED ALL MY LIGHTS ON THE DASH WERE ON. I HAD HALF A TANK OF GAS AT THE TIME...BOTH TIMES I WAS ABLE TO PUT IT IN NEUTRAL TO RESTART IT WITHOUT A PROBLEM. BOTH TIMES HAVE BEEN ON BUSY STREETS WITH MY CHILDREN IN THE CAR.... THIS IS AN ISSUE!! I CALLED THE DEALERSHIP WHERE I BOUGHT IT LAST YEAR AND SINCE THEY WERE CLOSE TO CLOSING ENDED UP NOT HELPING ME. I WILL CALL THEM AGAIN TOMORROW TO FIND OUT WHAT THE HECK IS GOING ON....
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10760056August 28, 2015
SERVICE BRAKES
THIS IS NOT THE FIRST TIME I HAD PROBLEMS BREAKING I ACTUALLY HAD MY MASTER CYLINDER REPLACED AS WELL AS MY BREAK PADS. I WAS PULLING UP TO A STOP LIGHT TODAY GOING ONLY ABOUT 12 MILES PER HOUR AS I WAS IN A BUSINESS AREA. I WAS PULLING UP TO A STOP LIGHT ALREADY BREAKING AT 12 MILES PER HOUR OR LESS MY CAR SPEED OFF ON ITS ON RUNNING THE RED LIGHT! I ALMOST HAD A HEART ATTACK. LUCKY NO CARS WAS IN FRONT OF ME. I REPLACED MY BREAK PADS THINKING THAT WAS THE PROBLEM. I HAD MY MASTER CYLINDER REPLACED AS WELL SO THAT'S NOT THE PROBLEM. HAS ANYONE ELSE WITH MY CAR BEEN IN AN ACCIDENT WITH MY CAR?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10759258August 25, 2015
POWER TRAIN, ELECTRICAL SYSTEM
08/25/2015 I WAS TRAVELING 30 MPH, WHILE SLOWING FOR A RED LIGHT THE ENGINE SHUTDOWN WAS ABLE TO RESTART IMMEDIATELY. ONE WEEK LATER WHILE TRAVELING ABOUT 35 MPH SLOWING TO MAKE A RIGHT TURN ENGINE SHUT-DOWN AGAIN, LOSING POWER STEERING AND BRAKES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10745606August 2, 2015
ENGINE
I OWN A 2008 AND 2009 HYUNDAI AZERA. ON 10/28/14 I HAD TO REPLACE THE LEAKING VALVE COVER GASKETS AT 50,288 MILES ON THE 2009 AZERA AND ON 12/6/14 I HAD TO MAKE THE SAME REPAIRS ON THE 2008 AZERA AT 54,035 MILES (VIN# [XXX]). THE AZERA HAS THE EXACT SAME ENGINE AS THE HYUNDAI VERACRUZ. MODELS 2007-2012 OF THE VERACRUZ WERE RECALLED ON 7/10/14 FOR THE EXACT SAME PROBLEM (RECALL 121). WHEN I CONTACTED HYUNDAI THEY REFUSED ANY ASSISTANCE AND SAID THEY WOULD ONLY MAKE FREE REPAIRS ON THE VERACRUZ EVEN THOUGH THE ENGINE IN THE AZERA IS EXACTLY THE SAME. THE AZERA SHOULD HAVE BEEN INCLUDED IN THE RECALL WITH THE VERACRUZ AND HYUNDAI SHOULD MAKE THE REPAIRS TO THE AZERA FREE OF CHARGE. THANK YOU FOR ANY ASSISTANCE YOU CAN PROVIDE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10743731July 27, 2015
ELECTRICAL SYSTEM, AIR BAGS
AIR BAG LIGHT ON DASH CAME ON INDICATING THE AIR BAG WOULD NOT WORK. MY LOCAL HYUNDAI DEALER ( COLONIAL HYUNDAI IN DOWNINGTOWN, PA) SAID THE FRONT PASSENGER SEAT BELT TENSION ELECTRICAL SENSOR WAS DEFECTIVE AND NEEDED REPLACING. I PAID THEM ALMOST $500 TO DO THAT. THE FRONT PASSENGER SEAT BELT TENSION SENSOR WIRING HARNESS WAS THE OBJECT OF A PREVIOUS RECALL ON THIS CAR AND WAS DONE. SINCE THE ELECTRICAL SENSOR IS ON THE SAME WIRING HARNESS WHICH WAS THE OBJECT OF A RECALL I CONTACTED HYUNDAI AMERICA (800-633-5151) AND ASKED THEM IF THEY WOULD COVER THE COST OF REPLACING THIS ELECTICAL SENSOR SINCE IT WAS ON THE SAME WIRING HARNESS THAT WAS THE OBJECT OF A PREVIOUS RECALL. THEY ASSIGNED ME A CASE # [XXX] AND GOT BACK TO ME AND SAID THEY WOULD NOT COVER THIS COST. SEEMS ODD THAT THEY WOULD COVER REPAIRING PART OF THIS ELECTRICAL ASSEMBLY BUT NOT THE REST OF IT SO I AM APPEALING TO NHTSA FOR SOME HELP HERE OR CLARIFICATION. THANKS FOR YOUR ATTENTION TO THIS MATTER, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10735888July 22, 2015
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL
BRAKES WERE LOOSE TOOK TO SHOP TOLD IT WAS MASTER CYLINDER, WENT THROUGH THREE MASTER CYLINDERS THEN THE ABS, BRAKE WARNING LIGHTS CAME ON THE DASH PANEL, LOST CRUISE CONTROL. TOOK TO DEALER AND THEY SAID NOT COVERED BY ANY RECALL. IT IS A QUESTION WHETHER THE BRAKES WILL STOP THE CAR IN TIME SINCE WE NEED TO GO ALMOST TO THE FLOOR TO STOP. DEALER SAID $4,000+ TO GET IT FIXED, AND IT IS OKAY TO DRIVE AS IT IS. WHO IS RESPONSIBLE IF A LIFE IS LOST OR PROPERTY DAMAGE OCCURS? SHOULDN'T A PART AS SIGNIFICANT AS THE ABS MODULE BE WARRANTED OR RELACED?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10734922July 18, 2015
AIR BAGS
PURCHASE 2008 HYUNDAI AZERA LTD. ON DEC. 29, 2008. CAR HAS 45000 MILES AND HAS ALWAYS BEEN GARAGED UNDER ROOF. DASH BOARD DEVELOPED A RECTANGULAR CRACK ON TOP OF THE PASSENGER AIR BAG. COMPLAINED TO HYUNDAI THROUGH BRAMAN MOTORS AND CLAIM DENIED FOR BEING OUT OF WARRANTEE. I AM AFRAID THAT THE AIR BAG MALFUNCTION AND EXPLODE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10733272July 10, 2015
POWER TRAIN
TL* THE CONTACT OWNS A 2011 HYUNDAI AZERA. WHILE TRAVELING APPROXIMATELY 40 MPH, THE VEHICLE JERKED, VIBRATED, AND FAILED TO SHIFT PROPERLY. THE VEHICLE WAS TAKEN TO THE SAME AUTHORIZED DEALER TWICE AND THEY WERE UNABLE TO REPLICATE AND DIAGNOSE THE FAILURE. THE VEHICLE WAS TAKEN TO MORE THAN TWO OTHER AUTHORIZED DEALERS WHO WERE UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT PROVIDED NO REMEDY. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 42,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10732408July 7, 2015
ELECTRICAL SYSTEM
ENGINE WILL NOT START ON AN INTERMITTENTLY. PUSH BRAKE AND START BUTTON AND ONLY A SOFT BUZZING/CLICK NOISE UNDER HOOD. HAS HAPPENED 4 TIMES IN LAST 3 DAYS. AFTER 3-5 TRIES IT STARTED. DEALER WANTED TO CHARGE 135.00 IF THEY COULD NOT FIND A DEFECTIVE PART. GOOGLED THE PROBLEM AND FOUND THIS IS A PROBLEM WITH 2011-2013 HYUNDAIS. IF MY WIFE IS TRYING TO FLEE AN ATTACKER AND CANNOT START THIS AUTOMOBILE I CONSIDER IT A REAL POTENTIAL HAZARD ACCORDING TO DEALER THERE IS NO RECALL OR HYUNDAI BULLETIN ON THIS PROBLEM EVEN THOUGH IT IS BEING REPORTED AS SUCH BY CONSUMERS ON THE INTERNET..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10731824July 2, 2015
EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
I PAID A PREMIUM FOR AN IN-DASH NAVIGATION SYSTEM. HYUNDAI HAS NOW DECIDED THAT THEY ARE NOT PROVIDING MAP UPDATES FOR VEHICLES PURCHASED BEFORE 2011. DESPITE COMPLAINTS TO THEIR CUSTOMER SERVICE LINE AND A LETTER TO THEIR PRESIDENT, I AM BEING TOLD THAT I AM OUT OF LUCK AND THERE IS NO FIX FOR OUT-OF DATE MAPS. SEEMS TO ME THAT THE MANUFACTURER HAS AN OBLIGATION TO PROVIDE MAP UPDATES FOR THE NAVIGATION SYSTEMS IN THEIR CARS AND HYUNDAI HAS IGNORED THAT RESPONSIBILITY. THIS IS A SAFETY HAZARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10725750June 17, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 HYUNDAI AZERA. THE CONTACT STATED THAT WHEN THE KEY WAS TURNED TO THE ON POSITION, THE ENGINE FAILED TO START. THE CONTACT MENTIONED THAT THE VEHICLE MADE A CLINK NOISE AND THEN STALLED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO STATED THAT THE VEHICLE EXPERIENCED A SECURITY FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10723141June 3, 2015
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2008 HYUNDAI AZERA. WHILE ATTEMPTING TO ACCELERATE, THE GEAR LEVER WAS SHIFTED INTO DRIVE AND THE VEHICLE ACCELERATED FORWARD IN EXCESS. AS A RESULT, THE CONTACT CRASHED INTO A BUILDING AND THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED ELBOW INJURIES AND THE FRONT PASSENGER SUSTAINED HEAD INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 65,000.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10722294May 29, 2015
VEHICLE SPEED CONTROL
THE SPEED CONTROL WILL ACCELERATE UP HILL AND COAST DOWN HILL . SO A DRIVER CAN QUICKLY GO FROM 50 MPH TO 70 MPH OR CRASH. ON ALL OTHER HYUNDAI MODELS THE SPEED CONTROL BREAKS OR RETARDS SPEED ON A DOWN HILL. I HAVE BROUGHT THIS PROBLEM TO HYUNDAI 'S ATTENTION AND THEY HAVE ADMITTED IT'S A SOFTWARE PROBLEM BUT HAVE NO TIMELINE TO FIX THE PROBLEM.. PLEASE MAKE HYUNDAI FIX THIS PROBLEM.. I NEVER HAD AN ACCIDENT BUT I ALMOST DID A FEW TIMES [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).? *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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