Hyundai Azera Complaints

713 consumer complaints on file.

#11076250March 5, 2018
SERVICE BRAKES
TL* THE CONTACT OWNS A 2007 HYUNDAI AZERA. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 18V026000 (SERVICE BRAKES) IN MARCH OF 2018. THE DEALER (TEAM HYUNDAI MALL OF GEORGIA, 3445 BUFORD DR, GA 30519) STATED THAT THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. RICK CASE HYUNDAI (11446 ALPHARETTA HWY, ROSWELL, GA 30076) ALSO STATED THAT THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS CONTACTED AND COULD NOT ASSIST. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11075792March 2, 2018
STEERING
IN EARLY 2017, HYUNDAI ISSUED THE FOLLOWING ANNOUNCEMENT...''HYUNDAI MOTOR AMERICA IS REVISING THE WARRANTY COVERAGE FOR THE RUBBER COUPLING IN THE MOTOR DRIVEN POWER STEERING (MDPS) ASSEMBLY ON 2007-2015 ELANTRA SEDANS, 2009-2012 ELANTRA TOURING MODELS, 2011-2014 SONATA SEDANS, AND 2011-2015 HYBRID SONATA SEDANS TO 10 YEARS FROM THE DATE OF ORIGINAL DELIVERY OR THE DATE OF FIRST USE, OR 100,000 MILES, WHICHEVER OCCURS FIRST.' WHY ISN'T THE STEERING COUPLER ON THE 2012 HYUNDAI AZERA COVERED UNDER THE SAME WARRANTY THAT HYUNDAI EXTENDED TO THE 2007 ' 2015 ELANTRA SEDANS, 2009 ' 2012 ELANTRA TOURING MODELS, 2011 ' 2014 SONATA SEDANS AND 2011 ' 2015 HYBRID SONATA SEDANS? THIS EXACT COMPONENT WAS UTILIZED IN SIMILAR YEAR AZERAS, YET HYUNDAI WILL NOT HONOR THE WARRANTY EXTENSION OR REIMBURSE ME FOR THE $ 325.00 I SPENT TO HAVE THIS REPAIR MADE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11074702February 25, 2018
SERVICE BRAKES, ENGINE
HEARD ON TV ABOUT THE RECALL ABOUT THE MOTOR AND BRAKES. NOONE HAS CONTACTED ME ABOUT THIS RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11073498February 18, 2018
SERVICE BRAKES, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
I GET A LOT OF WATER THROUGH THE FIREWALL AND TRUNK .WHEN I USE MY TURN SIGNAL MY RUNNING LIGHTS GO OUT AND MY HEADLIGHTS GO DIM AND I HAVE NO CONTROL OVER MY LIGHTS ABS WARNING LIGHT COMES ON EVERY THING ELECTRICAL GOES HAYWIRE.PLEAS HELP ME THIS HAPPENS ALL DAY EVERY TIME I GET ON THE ROAD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11072156February 11, 2018
SERVICE BRAKES, ELECTRICAL SYSTEM, STEERING
DRIVING 2006 HYUNDAI AZETRA ON I-95 ON FEB 10, 2018 @10:30 PM ALL DASH LIGHTS BEGINNING WITH ABS BRAKES WENT BALLISTIC AND CAR BEGAN TO BUCK LIKE A BRONCO, THEN BEGAN TO DRIVE CAR 2 TO 3 LANES ON RIGHT LANE TO EXIT IN DEERFIELD AT SW 10TH ST ON AN INCLINE RAMP IN WHICH BRAKES WERE FAILING AND STEERING WHEEL NOT WORKING TO MANEUVER A TURN. HAD TO FORCEFULLY TURN STEERING WHEEL HARD TO RIGHT TO AVOID CAUSING CAR TO CRASH OR HARMING OTHERS ON ROAD (WHICH CAUSED EXTREME DISCOMFORT ON SHOULDER, ELBOW, WRIST AND HAND TODAY) AND ENGINE TURNED OFF WHICH CAR COASTED DOWNHILL AND MADE FIRST RIGHT TURN COASTED A FEW FEET AND CAR STOPPED. WHEN CAR WAS ENABLED ONTO FLAT BED BY TOW CO, NOTICED RED FLUID ON GROUND WHICH COULD BE TRANSMISSION OR GASOLINE??? EVERYTHING HAPPENED SO QUICKLY; VERY SCARED FOR OUR LIVES. DIDN'T SLEEP WELL AND UNEASY TODAY I ALSO NOTIFIED HYUNDAI TODAY @1-800-633-5151 AND GAVE A REPORT IN WHICH A CASE WORKER WILL NOTIFY US IN 3 TO 5 BUSINESS DAYS, CONFIRMATION # 11007142
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11072177February 11, 2018
ELECTRICAL SYSTEM, ENGINE
FIRE IN ENGINE COMPARTMENT WHILE CAR WAS PARKED & OFF. KEY WAS NOT IN IGNITION. CAR SAT UNUSED FOR APPROX. 48 HOURS PRIOR TO FIRE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11071726February 8, 2018
SEATS
BOTH DRIVER AND PASSENGER SEATS DO NOT FUNCTION PROPERLY. DRIVER SEAT TWICE HAS OPERATED WHILE DRIVING WITHOUT TOUCHING CONTROLS. SEAT MOVES ALL THE WAY FORWARD PINNING DRIVER TO THE STEERING WHEEL. PASSENGER SIDE RECLINE DOES NOT WORK. WE DO NOT TOUCH THE CONTROLS ON THE PASSENGER SIDE AS THE RECLINE FUNCTION WILL NOT RETRACT WHEN ATTEMPTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11066942February 5, 2018
SUSPENSION, UNKNOWN OR OTHER, EXTERIOR LIGHTING
WHILE DRIVING AT NIGHT, FOR THE FIRST TIME SINCE BUYING OUR HYUNDAI AZERA, I WAS HORRIFIED TO FIND THE HEADLIGHTS WERE BARELY VISIBLE AND POINTING AT THE GROUND. I HAD TO DRIVE WITH THE BRIGHT LIGHTS ON. EVEN AFTER THE DEALER ADJUSTED THEM WE CONTINUE TO HAVE TO USE THE BRIGHT LIGHTS FOR SAFE DRIVING. IT APPEARS THE INSIDE OF THE LENS COVERS, IN FRONT OF THE REGULAR BULBS, ARE SEVERELY SCRATCHED OR CLOUDY SO THE LIGHTS CAN'T ILLUMINATE THE ROADS! THIS SEEMS LIKE A SERIOUS FLAW FOR NIGHT DRIVING. WE ARE OFTEN ON TWO LANE ROADS THAT ARE HILLY AND CURVY, WITH THE OCCASIONAL DEAR CROSSING IN FRONT OF US, AS WELL AS ONCOMING CARS. IF WE DIM OUR LIGHTS FOR THEM, WE LITERALLY CAN'T SEE THE ROAD IN FRONT OF US, AND PRACTICALLY HAVE TO STOP UNTIL THE ONCOMING CAR GOES BY. WE INQUIRED, AND WERE TOLD THE ENTIRE HEADLIGHT UNIT WILL HAVE TO BE REPLACED AND IS VERY EXPENSIVE. BOTH SIDES ARE BAD. PLEASE HELP! THERE IS ALSO A STRANGE NOISE FROM UNDER THE CAR, A SQUEAK AND LOW THUMPING SOUND WHEN ON THE INTERSTATE. WE HADN'T EVEN MADE OUR FIRST CAR PAYMENT WHEN WE BECAME AWARE OF THESE ISSUES. THEN THE CHECK ENGINE LIGHT CAME ON AND WE HAD TO HAVE THE FIREWALL SIDE CONVERTER AND TOP 2 SENSORS REPLACED AT THE HEFTY PRICE OF $815.95.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11065967January 30, 2018
SERVICE BRAKES, SUSPENSION, WHEELS
AFTER MY ABS SYSTEM WAS ACTIVATED AFTER SLIDING STRAIGHT ON SNOW AND ICE ON A SIDE ROAD (MY SPEED WAS LESS THAN 15 MPH PRIOR TO BRAKING), I HEARD A GRINDING NOISE. SHORTLY AFTERWARD, I COULD SMELL BURNT RUBBER. I INVESTIGATED MY FRONT RIGHT TIRE AND NOTICED THAT A HUGE GROOVE WAS SCRAPED INTO THE SIDEWALL OF THE TIRE (ON THE BACK SIDE OF THE WHEEL). THE VEHICLE HAD TO BE TOWED TO THE DEALERSHIP AND THEY CONFIRMED THAT THE COIL SPRING HAD BROKEN IN TWO PLACES AND WAS TEARING INTO THE BACK SIDE OF MY TIRE. IT ALMOST TORE ALL THE WAY THROUGH THE SIDEWALL OF THE TIRE. IF I HAD KEPT DRIVING IT UNAWARE OF THE DANGER, IT WOULD HAVE CUT MY TIRE IN HALF AND CAUSE ME TO LOSE CONTROL OF MY VEHICLE AND I DO A LOT OF INTERSTATE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11065669January 29, 2018
EXTERIOR LIGHTING
HEADLIGHTS ARE DIMMING WHILE CITY DRIVING DUE TO A FAULTY WIRING HARNESS. SEVERAL COMPLAINTS HAVE BEEN MADE BUT NO RECALL HAS BEEN UPDATED. MOST OCCURS IN MOTION BUT ALSO HAPPENS WHEN PARKED WHEN THE ENGINE IS ON AND TURNING THE WHEELS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11030971January 25, 2018
POWER TRAIN
2011 AZERA LIMITED. CONSUMER WRITES IN REGARDS TO IGNITION CUTTING OFF WHILE DRIVING. *LD THE CONSUMER STATED THE VEHICLE EXPERIENCED TRANSMISSION FAILURE WHILE DRIVING. THE VEHICLE WAS REPAIRED.*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11063869January 20, 2018
STEERING
THIS 2012 AZERA ONLY HAS 8,700 MILES. MOVING THE STEERING WHEEL LEFT OR RIGHT PRODUCES A CLICKING SOUND. THIS IS A KNOWN ISSUE OF A WORN RUBBER FLEX COUPLING IN THE STEERING MOTOR. HYUNDAI PAYS FOR REPLACING THE PART ON SONATA AND ELANTRA MODELS EVEN AFTER THE STANDARD FIVE YEAR WARRANTY. THE AZERA USES THE EXACT SAME PART NUMBER (563152K000FFF) BUT THEY WILL NOT PAY FOR REPAIR AFTER THE 5 YEAR WARRANTY. THIS IS PROBABLY BECAUSE THEY ONLY SOLD LOW NUMBERS OF AZERA MODELS WHICH WOULD OF COURSE MEAN LOWER NUMBERS OF COMPLAINTS COMPARED TO THE HIGH VOLUME MODELS. THIS IS OBVIOUSLY A STEERING SAFETY ISSUE OT HUYNDAI WOULD NOT PAY FOR REPAIRS ON ANY MODEL OUT OF WARRANTY. MY LOCAL DEALER QUOTED $270 (FLORIDA, ZIP CODE 33331) TO REPLACE THE FLEX COUPLER. I BELIEVE HYUNDAI SHOULD PAY FOR THE REPAIR. I AM FEARFUL THAT I WILL LOSE STEERING CONTROL AS THE RUBBER COUPLING ARMS BREAK APART FURTHER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11062540January 13, 2018
STRUCTURE:BODY
I WAS GETTING IN MY HYUNDAI AZERA I PULLED IN THE DOOR HANDLE AND IT LITERALLY BROKE OFF. MY OTHER DOOR HANDLE IS FALLING APART LITTLE BY LITTLE THIS ALL HAPPENED IN MY DRIVEWAY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11058095January 2, 2018
SERVICE BRAKES
WHEN BRAKE PEDAL IS PRESSED AND RELEASED THE BRAKE LIGHT STAYS ON. THIS BRAKE LIGHT STAYING ON EFFECTS CRUISE CONTROL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11054187December 12, 2017
SERVICE BRAKES
TAKATA RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11054076December 11, 2017
ENGINE
CONNECTING ROD BEARING FAILURE AT 42,200 MILES RENDERING VEHICLE IMMOBILE AND PRESENTING A DEFINITE SAFETY HAZZARD AT HIGHWAY SPEEDS. PLENTY OF ENGINE OIL, PROPER MAINTENANCE TOO. APPEARS TO BE IMPROPER DESIGN AND/OR IMPROPER MANUFACTURING AND ASSEMBLY. MAY BE RELATED TO HYUNDAI SONATA 2.0 AND 2.4 ENGINE FAILURES RECENTLY ANNOUNCED BY HYUNDAI.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11051573November 30, 2017
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNED A 2015 HYUNDAI AZERA. THE CONTACT STATED THAT WHILE REVERSING FROM THE DRIVEWAY, THE VEHICLE ACCELERATED INDEPENDENTLY WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE CRASHED INTO THE CEMENT STEPS OF AN APARTMENT BUILDING AND AS A RESULT, THE AIR BAGS DEPLOYED. THE CONTACT SUSTAINED INJURIES TO HER RIGHT LEG AND BRUISES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT TOWED TO A DEALER BUT AN INDEPENDENT MECHANIC WHERE A FAILURE WAS NOT DETERMINED. THE VEHICLE WAS DEEMED A TOTAL LOSS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000. THE VIN WAS INCOMPLETE.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11046002November 14, 2017
SERVICE BRAKES, AIR BAGS, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNED A 2016 HYUNDAI AZERA. WHILE THE VEHICLE WAS STOPPED, IT BEGAN TO ACCELERATE INDEPENDENTLY AND CRASHED INTO A TRAIN. THE BRAKE PEDAL WAS DEPRESSED, BUT THE VEHICLE DID NOT RESPOND. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO DAYTONA HYUNDAI (901 N NOVA RD, DAYTONA BEACH, FL 32117) AND THEN TRANSFERRED TO AN UNKNOWN BODY SHOP. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 900.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11046019November 14, 2017
ENGINE, UNKNOWN OR OTHER
THIS VEHICLE HAD BEEN SAME ISSUES FROM VERY BEGINNING AFTER PURCHASED YR 2013. SHAKING ENTIRE VHEHCLE EVERY MORNING AND EXHAUST FURNES SO I TOOK SEVICES SEVERIAL TIMES ON DEALER SHOP ON PHARR,TEXAS. NOTHING CHANGED AND NOTHING IMPROVED THEY JUST MENTIONED IT CAME FROM ORIGINAL ENGINE DESIGN AND TYPICAL PROBLEMS BUT NOTHING SERIOUS. OCT.24TH 2017 DROP OFF MY CAR AT THE DEALER SHOP AT PHARR,TEXAS AND THEY DID DIAGNOSIS AND REPLACED SOME PARTS OF THE ENGIN DAY BY DAY. HOWEVER THEY STILL DO NOT KNOW WHAT IS ROOTS CAUSES UNTIL TODAY. I CAN'T UNDERSTAND THAT HOW THEY DIDN'T NOTICED ROOTS CAUSES AND THEY JUST KEEP MY CAR ON THEIR PARKING LOT AND THEY WOULD NOT TOLD ME RESOLVED DATE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11034575October 19, 2017
STEERING
KNOWN HYUNDAI PROBLEM WITH THE STEERING... CLUNKING AND RATTLING NOISE WHEN TURNING THE WHEEL AND GOING OVER BUMPY ROADS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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