Hyundai Azera Complaints

713 consumer complaints on file.

#11354185September 10, 2020
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2008 HYUNDAI AZERA. THE CONTACT STATED THAT WHILE DRIVING A THUMPING A SCRAPING NOISE WAS PRESENT COMING FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS TOWED TO CAPE & ISLANDS MITSUBISHI LOCATED AT 527 STATION AVE, SOUTH YARMOUTH MA, 02664, WHO DIAGNOSED THAT THE SUB FRAME WAS RUSTED AND CORRODED AND NEEDED TO BE REPLACED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11353023September 3, 2020
SERVICE BRAKES
TL* THE CONTACT OWNS A 2007 HYUNDAI AZERA. THE CONTACT STATED THAT WHILE DRIVING 15-20 MPH, THE BRAKE PEDAL WAS DEPRESSED AND TRAVELED TO THE FLOORBOARD CAUSING THE BRAKING DISTANCE TO BE EXTENDED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THE VEHICLE AND DETERMINED THAT THE ABS MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED. THE VEHICLE THEN WAS TAKEN TO NOLLER HYUNDAI (2920 S. KANSAS AVENUE, TOPEKA, KS 66611) WHERE IT WAS DIAGNOSED FOR THE 2ND TIME AND DETERMINED THAT THE ABS MODULE FAILED AND NEEDED TO BE REPLACED. THE REPAIR WAS STILL PENDING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 18V026000 (SERVICE BRAKES, HYDRAULIC) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS APPROXIMATELY 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11352593September 1, 2020
STEERING
WHEN I DROVE MY WIFE'S CAR YESTERDAY, I NOTICED WITH THE ENGINE RUNNING THAT WHEN YOU TURN THE STEERING WHEEL LEFT OR RIGHT, IT CLUNKED BOTH TIMES. THIS HAPPENED EITHER STOPPED OR WHEN YOU WERE DRIVING. THIS WAS NOT JUST ANNOYING BUT ALSO FRIGHTENING AND I AM CONCERNED THAT THERE IS AN ISSUE WITH THE STEERING FAILING. ONLINE RESEARCH HAS INDICATED THAT THIS IS NOT AN UNUSUAL PROBLEM WITH BOTH HYUNDAI AND KIA VEHICLES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11352277August 31, 2020
STRUCTURE:BODY
WHILE DRIVING ON THE HIGHWAY THE FRONT GLASS PANEL OF MY 2013 AZERA PANORAMIC SUNROOF CRACKED FROM BOTH CORNERS, SEE PICTURES. I DID NOT HEAR ANYTHING THAT WOULD CAUSE THIS TYPE OF DAMAGE. IT JUST STARTED TO FALL APART, GLASS PIECES EVERYWHERE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11351888August 28, 2020
ENGINE
TL* THE CONTACT OWNS A 2009 HYUNDAI AZERA. THE CONTACT STATED THAT THE ENGINE FAILED TO START UP, THE CONTACT HAD TO USE A CABLE JUMPER TO START THE ENGINE UP. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC FOR INSPECTION AND THE MECHANIC ADVISED THAT THE RADIATOR WAS FRACTURED, THE ENGINE EXHIBITED OIL LEAK, AND THE SERPENTINE BELT HAD SEPARATED. THE MECHANIC ADVISED THAT THE ENGINE NEEDED TO BE REPLACED. THE CONTACT ALSO STATED THAT THE VEHICLE ALSO EXPERIENCED WATER DAMAGE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11351898August 28, 2020
STEERING
STEERING WHEEL MAKES A CLICK/CLUNK NOISE WHEN TURNING FROM LEFT TO RIGHT. MAKES A LARGE RATTLING NOISE WHEN DRIVEN OVER ANY BUMPS. STEERING WHEEL VIBRATES AT HIGHWAY SPEEDS, LOTS OF PLAY IN THE WHEEL, PULLS THE CAR TO THE LEFT. I LATER LEARNED ITS A FAULTY STEERING COUPLER. HYUNDAI PROVIDES A 10YR/100K WARRANTY ON THIS PART FOR THE ELANTRA AND SONATA. ITS UNFAIR WHEN THE SAME FAULTY PARTS ARE USED ON THE AZERA BUT NOT COVERED AS IT IS ON THE OTHER MODELS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11349921August 17, 2020
STEERING
ON MY 2012 HYUNDAI AZERA THE STEERING COUPLER IS WORN OUT, CLUNKING AND NEEDS TO BE REPLACED. THE SONATA AND AND TUSCON ARE RECALLED FOR THIS SAME PART. THE AZERA SHOULD BE AS WELL!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11339984July 17, 2020
SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT, STEERING
TL* THE CONTACT OWNS 2006 HYUNDAI AZERA. THE CONTACT STATED THAT AFTER EXITING THE HIGHWAY, THE VEHICLE LOSS POWER STEERING ASSIST AND ENDED UP IN A DITCH ON THE SIDE OF THE ROADWAY. THE ABS WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TOWED TO GREEN HYUNDAI (2955 US-93 S, KALISPELL, MT 59901) WHERE THE VEHICLE WAS DIAGNOSED WITH ABS FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 170,000.*DT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11339813July 16, 2020
ELECTRONIC STABILITY CONTROL (ESC)
CAME TO DEALERSHIP TO GET OIL CHANGED & THEY COULD NOT START THE CAR. SAID I WOULD HAVE TO PAY FOR A NEW INHIBITOR SWITCH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11330966June 26, 2020
STEERING
STEERING DEVELOPED "SLACK" WHEN TURNED WHEEL CAR DID NOT RESPOND IMMEDIATELY. PROBLEM WAS DIAGNOSED AS DEFECTIVE STEERING COLUMN. COMPUTER SEARCH SUGGESTED THIS WAS SIMILAR TO PREVIOUS RECALL FOR MODELS OTHER THAN AZERA. HYUNDAI DECLINED TO REPAIR WITHOUT $1500 CHARGE, WHEN DRIVING CAR WANDERS AND WILL NOT TRACK STRAIGHT. OBVIOUSLY WORSE AT HIGHWAY SPEED, *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11329797June 19, 2020
STEERING
STEERING COUPLER FAILURE. THIS PART HAS BEEN RECALLED ON OTHER MODELS AND SHOULD BE RECALLED ON THE AZERA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11329334June 17, 2020
STEERING
HAD TO REPLACE FAULTY STEERING WHEEL COUPLER THAT WAS A SUBJECT OF A RECALL IN OTHER HYUNDAI MODELS. LITERALLY THE SAME EXACT PART AND PART NUMBER AS RECALLED MODELS, BUT NO RECALL ON AZERA. BLESSEDLY I HAD IT REPLACED BEFORE IT COMPLETELY FAILED, BUT OTHERS UNDOUBTEDLY MAY NOT RECOGNIZE ISSUE AND CAR WILL EVENTUALLY COMPLETELY FAIL TO STEER. CAR WOULD MAKE ODD CLICKING SOUND FROM STEERING COLUMN TURNING LEFT OF RIGHT JUST OFF CENTER OR OVER BUMPS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11328148June 10, 2020
STEERING
THE FLEXIBLE STEERING COUPLING FAILED IN OUR 2012 AZERA AFTER 67,000 MILES DRIVEN. STEERING WHEEL WOULD MAKE A CLUNKING SOUND AND WOULDN'T BE AS RESPONSIVE AS NORMAL. LEARNED THIS WAS THE SAME EXACT PART THAT ALSO FAILED IN THE HYUNDAI SONATA AND ELANTRA; WHICH HAD RECALLS TO FIX THE ISSUE. DUE TO LOW SALES VOLUME OF THE AZERA, IT IS MY SPECULATION IT DIDN'T REACH THE NUMBER OF COMPLAINTS TO GET ATTENTION. HOWEVER, THE PART AND THE PART FAILURE IS THE SAME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11326971June 2, 2020
AIR BAGS, ELECTRICAL SYSTEM, STEERING
WHEN DRIVING AT 40 MPH AND UP THE STEERING WHEEL SHAKES AND YOU CAN HEAR A CLICKING SOUND WHEN TURNING THE WHEEL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11326490May 29, 2020
STEERING
TL* THE CONTACT OWNS A 2012 HYUNDAI AZERA. THE CONTACT STATED THAT THERE WAS AN ABNORMAL RATTLING SOUND IN THE STEERING WHILE DRIVING. THE VEHICLE WAS TAKEN TO PARKWAY HYUNDAI (5920 MARKET ST A, WILMINGTON, NC 28405, (877) 250-3183) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 102,888.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11323375May 5, 2020
STEERING
TL* THE CONTACT OWNS A 2012 HYUNDAI AZERA. THE CONTACT STATED THAT WHILE DRIVING THERE WAS AN ABNORMAL SOUND COMING FROM THE STEERING COLUMN. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. MILLENNIUM HYUNDAI (265 NORTH FRANKLIN STREET, HEMPSTEAD, NY 11550, (516) 282-3800) WAS CONTACTED AND INFORMED OF THE FAILURE. THE FAILURE RECURRED SEVERAL TIMES. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 27,591.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11323253May 4, 2020
STEERING
COUPLER GEAR IN STEERING SYSTEM IS DETERIORATING, CAUSING A GOOD AMOUNT OF PLAY IN STEERING WHEEL AN VIBRATIONS IN STEERING THAT IS VERY SEVERE AT TIMES AT HIGHER SPEEDS, THIS COULD BE SERIOUS AN DANGEROUS SITUATION AT SPEED..THIS IS VERY CONCERNING!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11321249April 15, 2020
AIR BAGS, ENGINE, STEERING
MY 2013 HYUNDAI AZERA ENGINE FAILED MAY 19, 2019 AS I WAS DRIVING ON THE HIGHWAY, MY CAR INSURANCE DENIED MY CLAIM DUE TO FINDINGS OF A MANUFACTURES/MECHANICAL DEFAULT AND HYUNDAI REFUSED TO FIX IT STATING IT WAS OUT OF WARRANTY AND THAT I HAD TO PAY OUT OF POCKET, IF AND WHENI GET IT TOWED THERE. ON OCTOBER 2020, HYUNDAI RECEIVED MY CAR BY TOW AND SAID THAT THEY COULD REBUILD AN ENGINE AND PUT IT IN AT A COST TO ME. THE REBUILT ENGINE WAS PUT IN JAN 2020 AND FAILED AT THE DEALERSHIP AS THE TESTED IN FEBRUARY 2020 I PICKED MY CAR UP AND THE ENGINE FAILED A WEEK LATER AS I WAS DRIVING ON THE HIGHWAY AGAIN. CHP IMPOUNDED MY CAR AND HYUNDAI REFUSED TO GET IT OUT. I PAID THE FEE. MARCH 2020 HYUNDAI REBUILT ANOTHER ENGINE AND PUT IT IN AND I AM HAVING ISSUES AND CONCERNS OF MY SAFETY AND HYUNDAI REFUSED TO ADDRESS RELEASING THE CAR TO ME WITH, AIRBAG LIGHT ON, HORN DOESN'T WORK NOTHING ON THE STEERING COLUMN WORKS, FRONT LIGHT FALLS BACK INTO CAR,AND NOW THE BACK CAMERA BROKEN WINDSHIELD WIPERS/FLUID DOESN'T COME OUT, HOOD OF CAR LIFTED UP ON RIGHTS SIDE ,PANORAMA ROOF CONTINUES TO GET STUCK, I ASKED THEM TO REPAIR ALL THESE THINGS AND TO CHECK MY CARS ENGINE ON YESTERDAY APRIL 2020 AND MANAGEMENT AND CORPORATE THEY REFUSED AND I'VE BEEN HAVING CAR ISSUES STARTING THE MONTH AFTER I BOUGHT THE CAR, LIKE THE AIRBAG ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11319771March 30, 2020
UNKNOWN OR OTHER
SOMETIMES I GO OUT TO CRANK MY CAR AND IT WILL NOT START. ONCE THE CAR IS STARTED AND IN MOTION IT'S ALRIGHT BUT ONCE I TURN IT OFF AND IMMEDIATELY TURN IT BACK ON IT WILL NOT START. I HAVE TO WAIT SOMETIMES FIVE TO TEN MINUTES THEN IT WILL CRANK AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11319115March 24, 2020
SUSPENSION, STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
TL* THE CONTACT OWNS A 2006 HYUNDAI AZERA. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE INDEPENDENTLY SWITCHED FROM ONE LANE TO THE OTHER. THE CONTACT PULLED OVER AND WAITED FOR A WHILE BEFORE DRIVING TO THE RESIDENCE. THE CONTACT INSPECTED THE VEHICLE AND BECAME AWARE THAT THE REAR DRIVER'S SIDE WHEEL WAS TILTED INWARD. UPON FURTHER INSPECTION, THE CONTACT NOTICED THAT THE SUBFRAME WAS SEVERELY CORRODED WITH RUST HOLES THROUGHOUT THE CENTER OF THE SUBFRAME. THE VEHICLE WAS PURCHASED FROM LIBERTY FORD SOUTHWEST, INC. LOCATED AT (6600 PEARL RD, PARMA HEIGHTS, OH 44130, (440) 888-2600) WHO WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS REFERRED TO AN UNKNOWN HYUNDAI DEALER. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT SUBJECTED TO A RECALL. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 115,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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