Honda Pilot Complaints

9,418 consumer complaints on file.

#11657621April 29, 2025
ENGINE, ELECTRICAL SYSTEM
Start stop system would not restart vehicle. Came to a stop at a stoplight. Engine stopped with system engaged. Let go of brake to creep up in traffic and the engine did not restart. Warning on Dash told me to place vehicle in park and restart. It took a couple of tries to restart . The vehicle eventually did restart.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11657643April 29, 2025
UNKNOWN OR OTHER
This is my second complaint regarding my other 2016 Honda Pilot (VIN: [XXX] ). Like my first Pilot, it suffers from serious transmission issues — jerking, rough shifting, and occasional loss of power. Both vehicles were maintained properly and now have the same safety-related defect. Honda refused to replace the transmission, citing that the vehicle is over the mileage limit for warranty coverage. I believe this is unacceptable, as safety issues like this should not be dismissed based on mileage. A known defect that puts lives at risk must be addressed, and I urge NHTSA to investigate this pattern. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11657264April 28, 2025
ELECTRICAL SYSTEM
The contact owns a 2016 Honda Pilot. The contact stated while driving approximately 40 MPH, the Lane Departure, Adaptive Cruise Control, and two additional warning lights were illuminated. The contact stated that the Blind Spot System and Cross-Traffic warning lights illuminated. The contact stated that the START/STOP button failed to start the vehicle. The vehicle was taken to the dealer who diagnosed the vehicle and determined that the multi-purpose camera and all safety system features, and the START/STOP system had failed. The vehicle was not repaired. The manufacturer was made aware of the failure. The manufacturer confirmed that the repair was not covered under recall or warranty. The failure mileage was approximately 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11657313April 28, 2025
POWER TRAIN
On 4-24-25 my engine had a knocking sound. I took it to a Honda Service center and they ran a diagnostic and found a rod bearing issue. Their recommendation was to replace the engine and quoted me an estimate of about $9000. I was told to not drive my car anymore and the rod can blow at any time and it is not safe for me to drive back home. I left my car at the Honda dealership. I have done regular maintenance- oil changes, filter changes, tune ups, etc. My car is at 171,000 miles and had no issues up until this. I purchased the car ten months ago. I saw that many consumers complained of the same issue and had got stuck on the side of the road, and paying costly repairs. I contacted Honda today and they told me that my VIN number is not affected by the rod bearing recall and they might try to get me into their "Goodwill Program" to help me with the cost of repair. I can't drive my car or else I would risk my safety and others' safety on the road. I had to Uber home. I don't have a drivable car now, and have to take my duaghter to school everyday. I am a single mom and saved up for this vehicle and paid cash, because Honda had the reputation of being reliable and built to last. Now I am at the mercy of their corporate department for the cost of the huge repairs that need to be done. It is not a guarantee that they will help me. I am glad that my daughter was not in the car with me or anything horrible happened like injury or death. This is a very concerning issue and I hope Honda will rectify this issue soon and acknowledge the safety hazards of this defect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11657374April 28, 2025
ENGINE
My 2020 Honda Pilot has 53k miles on it. I have have the vehicle for 8ths and 8k miles. The vehicle engine light suddenly began flashing and the vehicle began running rough. A loud knocking sound was coming from the engine when accelerating. The vehicle was taken to a Honda dealer and analyzed. The testing showed that the camshaft and cylinder #2 rod bearing was damaged to the point of the engine needing replacement. Upon research of the problem and damage found by the dealer, it matches a major issue found on many Honda's and Accura's. A manufacturing defect in the crankshaft leads to excessive wear and failure of the connecting rod bearings. This problem can cause the engine to suddenly seize or fail. Honda is currently refusing to cover the repair cost because the VIN of my vehicle isn't on the recall list.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11657376April 28, 2025
FUEL/PROPULSION SYSTEM
All lights on the dash board lights up and the car stalls with no chance to pull over
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11657361April 28, 2025
SUSPENSION
I am experiencing a clicking and popping noise at low speeds and when turning or backing the vehicle. These sounds are getting louder and more frequent. I have checked on the Honda Forum and several owners have indicated a problem with the steering rack which they had replaced under warranty. Please look into this as there seems to be a large number of these issues occurring. As you well know steering safety is a major concern and cause for alarm. I have taken my vehicle in once and the service department could not duplicate the issue. It is occurring again and the earliest I can get in is May 12th. I have recorded the sound and it is definitely occurring. I have almost 15,000 miles on the vehicle and this started happening around 14,000 miles. Thank you in advance for your prompt attention to this safety issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11657105April 27, 2025
STRUCTURE:BODY
Sunroof spontaneously exploded pouring glass all over in vehicle. I was alone on the freeway and there was no stone thrown that would have broken glass sunroof. Schlossmann dealer was disappointing in that they ran from any responsibility without even investigating fact that window partly blew upwards when it exploded. Sunroof has been replaced and is not available for inspection. There was no warning and I will always keep my sun shield barrier closed to protect me from future dangerous glass from raining down on me. Thankfully most of the glass blew outwards when this happened.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11657109April 27, 2025
STRUCTURE:BODY
When Pilot was 2 years old a front windshield crack appeared at the bottom of the windshield directly in front of the center passenger seating position. No chip or hit to the windshield occurred and the crack actually grew from the bottom of the windshield where it is protected by the hood and appeared on a cold night while vehicle was parked. The body of the Pilot must have flexed at this spot and the crack is still there for inspection. My coworker has this same make, model, and year Pilot and his window also cracked in a similar fashion. I also have observed similar Pilots with the same crack. Since windshields are a vital structural part of the vehicle, I am concerned that Honda dealers deny that there is any defect when there absolutely is.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11657113April 27, 2025
STEERING
I have clicking,ticking noise coming from the stering wheel area during low spedd turning. i notice the noise around the front lef and right wheel area when I pulling in or out of parking spot
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11656701April 25, 2025
ELECTRICAL SYSTEM
On at least four separate occasions the idle engine stop has failed to restart when the vehicle was stopped at an intersection. The car not only does not restart but it also won’t respond for some time to attempts to turn the car off (in park mode and brake applied) so that it can be restarted. We must try to remember to disengage the idle engine stop at each use of car to avoid this issue as there is no way to do that permanently without installing an aftermarket product.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11656727April 25, 2025
STRUCTURE:BODY
Significant paint chipping
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11656762April 25, 2025
FUEL/PROPULSION SYSTEM
Failure causing an engine cylinder misfire, flooding and possibly prevent the engine from running.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11656884April 25, 2025
UNKNOWN OR OTHER
Continental Cross Contact Sport LX 245/50 R20 102H tire was faulty. It blew out while I was driving my 2022 Honda Pilot at Hwy speed approx 60 mph. Nothing in the road and other cars in front of me had no unusual avoidance of debris or pot hole. The right rear tire simply loudly popped and deflated quickly. Very dangerous, lucky it was a rear tire. All 4 tires had less than 1500 miles, basically new to me. Honda installed a new rear tire at no charge. I'm now worried about the other 3 tires as this was a previous problem with Continental tires in 2020.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11656726April 25, 2025
AIR BAGS
The contact owns a 2021 Honda Pilot. The contact stated that while the vehicle was parked and occupied, while attempting to start the vehicle, the air bag warning light illuminated. The contact stated that the SRS air bag system failure message was displayed. The vehicle was taken to a dealer and the contact was informed that the SRS control unit and weight sensor needed to be replaced. The vehicle was not repaired. The contact referenced NHTSA Campaign Number: 24V064000 (Air Bags); however, the VIN was not included. The manufacturer was notified of the failure but offered no assistance. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 41,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11656471April 24, 2025
POWER TRAIN
As soon as my car hit 58,000 miles all of a sudden my transmission is doing a jerking like if it’s trying to fail, which doesn’t make sense because I’ve never heard of transmissions going on a car so young with very few mileage and then I realized, and I looked it up that pilot from 2018 2017 and 2019 are known to have transmission issues. Why didn’t Honda fix this issue already?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11656527April 24, 2025
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
Transmission seems to be slipping the truck in getting louder when I switch gears it takes a min to take off
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11656438April 23, 2025
STEERING
Loud clicking noise when turning/steering at low speeds. Problem has been worsening over past several months.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11656430April 23, 2025
ENGINE, UNKNOWN OR OTHER
On three occasions, my car has not started as expected. Twice I was at busy intersections at a stop, and when I started to go, the car shut off and would not allow me to restart the engine. The third time I had not been driving and was in a parking lot, trying to start the car to leave and it also would not start. When this happens, the brake locks, the steering locks, but the lights are still on around the center console. The start stop button goes black and refuses to work on all three occasions. I have had to wait and try again and try again and try again before the car will restart and allow me to drive again. Then all of the panic alerts flash on the dash and cycle over and over and over telling me to see the dealer also saying there is a brake system problem. I do have a video of these, but my video is too large to attach here. This is very dangerous being stuck in an intersection with cars all around not being able to move. I took the car into the dealer today and they wanted to tell me that my battery was having interference or corrosion. The car is only one year old. They also said that the idle start stop was draining amperage from the battery perhaps keeping it from restarting if I were making short trips or in heavy traffic. Either way, this is a huge problem and safety concern on my part. I am paying for a brand new car that I feel is unsafe. They did not share with me that there is an active investigation about this very issue. I feel they were not very transparent with me. Down below, I will attach an image of what the dealer said about the issue when I visited them today.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11656368April 23, 2025
STEERING, SEATS
The contact owns a 2023 Honda Pilot. The contact stated that while driving at an undisclosed speed, the vehicle lost power steering functionality. There was an abnormally loud grinding sound coming from the vehicle. The vehicle was taken to the local dealer where it was diagnosed and determined that the power steering system needed to be replaced. The vehicle was repaired but the failure persisted. Additionally, the contact stated that the driver's seat was moving whenever the brake pedal was depressed. There were no warning lights illuminated. The vehicle was taken to another local dealer, Motor Werks of Barrington (1475 S Barrington Rd, Barrington, IL 60010); who was unable to determine the cause of the failure. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 8,468.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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