Honda Pilot Complaints

9,418 consumer complaints on file.

#10381232February 9, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE TRAVELING ON THE HIGHWAY IN 2003 HONDA PILOT, GOING APPROXIMATELY 60 - 65 MPH, THE CAR VIOLENTLY SHOOK AS IF THE BRAKES HAD BEEN APPLIED. MINUTES LATER, IT HAPPENED AGAIN SO WE EXITED THE FREEWAY AND CONTINUED SLOWLY. ONCE HOME, THERE WAS A HESITATION WHEN SHIFTING TO REVERSE AND IT ACTUALLY ROLLED FORWARD FOR A FEW FEET. WE COULD HEAR IT SLIP INTO GEAR AFTER A FEW SECONDS WITH A METALLIC PING OR THUD. THE NEXT DAY, WE NOTICED THE GEARS SLIPPING WHEN ACCELERATING AROUND 40 MPH. TOOK THE CAR TO RENTON HONDA AND THEY SURMISED IT COULD BE BAD GASOLINE. AFTER PAYING FOR A DIAGNOSTIC TEST, THEY DETERMINED A NEW TRANSMISSION WAS NEEDED AT A COST OF $3500 (WITH A GOODWILL DISCOUNT). THIS CAR WAS PURCHASED BRAND NEW, HAS NEVER TOWED ANYTHING, AND HAS HAD EVERY SCHEDULED MAINTENANCE AT THE DEALERSHIP. THIS IS WHY THEY OFFERED THE DISCOUNT. THE CAR HAS 117,000 MILES AND HAS BEEN PAMPERED. THIS HONDA ISN'T LIVING UP TO THE HYPE! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10381372February 9, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
SHUDDER IN TRANSMISSION; TORQUE CONVERTER PROBLEM. THIS OCCURS AT 1500 TO 2000 RPM AND AROUND 35 TO 40 MPH. HONDA DEALER WANTED $4500 TO REPLACE BOTH THE TORQUE CONVERTER AND TRANSMISSION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10380979February 7, 2011
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2005 HONDA PILOT. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20-35 MPH, THE VEHICLE WOULD SWAY FROM LEFT TO RIGHT. THE CONTACT HAD TO STRUGGLE WITH THE STEERING WHEEL IN ORDER TO KEEP IT FROM SWAYING. THE FAILURE OCCURRED EVERYDAY SINCE SEPTEMBER 2010. THE VEHICLE WAS INSPECTED BY A DEALER WHO INFORMED THE CONTACT THAT THE YAW RATE SENSOR FAILED. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 115,000 AND CURRENT MILEAGE WAS APPROXIMATELY 122,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10380176February 3, 2011
ENGINE AND ENGINE COOLING
HIGH ENGINE WHINING SOUND. WITH ONLY 78,00 MI, DEALER TOLD ME I NEEDED NEW ENGINE MOUNTS. UPON CHECKING THE INTERNET I'VE FOUND MANY OTHER CASES WHERE THIS HAPPENS AND IT'S ALL AROUND 80,000. SURE SOUNDS LIKE A DESIGN FLAW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10379673January 31, 2011
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT STATED WHILE THE ENGINE WAS TURNED OFF AND THE GEAR SELECTOR WAS IN THE DRIVE POSITION, THE IGNITION KEY RELEASED FROM THE IGNITION SWITCH UNEXPECTEDLY WHEN ENGAGED. SUDDENLY, THE VEHICLE ROLLED AND CRASHED INTO AN UNOCCUPIED PARKED VEHICLE. THERE WERE NO INJURIES. THE VEHICLE WAS ABLE TO BE DRIVEN FROM THE SCENE. NO POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY INFORMED THAT THE FAILURE WAS RELATED TO A DEFECT WITHIN THE IGNITION SWITCH. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THERE WAS A SIMILAR DEFECT ON A RECALL PERTAINING TO THE 2002 AND 2003 MODEL YEARS UNDER RECALL 10V364000 (ELECTRICAL SYSTEM:IGNITION). THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10379377January 27, 2011
ELECTRONIC STABILITY CONTROL (ESC), EQUIPMENT:MECHANICAL
I OWN A 2005 HONDA PILOT SINCE 2008 AND THIS CAR HAS 95,000 + MILEAGE. RECENTLY THE VSA LIGHT STARTED COMING ON. I HAVE TAKEN THIS CAR TO SEVERAL SHOP FOR DIAGNOSTICS AND THE CODES COMING UP IS NOT READABLE. I WENT ONLINE TO RESEARCH ON THIS AND DISCOVERED THAT SO MANY PEOPLE DO HAVE THE SAME PROBLEM. CAN YOU COMPEL HONDA TO DO SOMETHING BEFORE THE PROBLEMS GET OUT OF HANDS PLS? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10378951January 20, 2011
POWER TRAIN
TORQUE CONVERTER SHUDDER /VIBRATION BETWEEN 35 AND 40 MPH. I HAVE TAKEN MY 2004 HONDA PILOT TO THE SERVICE DEPARTMENT FOR OVER 18 MONTH NOW TRYING TO GET SOMEONE TO HEAR OR EXPERIENCE WHAT I WAS WITH MY VEHICLE. FINALLY WHEN THE VIBRATION WAS SO BAD IT COULD BE HEARD AND FELT. IT WAS FINALLY HEARD/FELT BY THE SERVICE MANAGER AT LOCAL HONDA DEALER. WHEN I WAS TOLD WHAT THE PROBLEM WAS AND THAT IT WOULD COST $2500 TO FIX, I GOT A SECOND OPINION, WHEN THAT OPINION WAS CONFIRMEND, I WENT ONLINE TO SEE IF THERE WAS A RECALL THAT I HAD NOT BEEN NOTIFIED OF. I DID NOT FIND ANY RECALLS BUT FOUND THE NUMEROUS COMPLAINTS ON THE MANUFACTURER OF POWE TRAIN/AUTOMATIC TRANSMISSIONS:TORQUE CONVERTER. I WAS LIVID THAT THERE WERE SO MANY COMPLAINT WITH THE SAME PROBLEMS THAT I DON'T KNOW HOW THE DEALERSHIP DID NOT KNOW OR IF THEY CONVENIENTLY CHOSE NOT TO ACKNOWLEDGE MY PROBLEMS.. UNTIL I EXPERIENCE THIS PROBLEM I LOVED MY VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10377908January 19, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION SHUDDERING BETWEEN 35 MPH - 40 MPH ON LEVEL GRADE ROADS. NOT APPARENT UNDER MODERATE OR HEAVY ACCELERATION OR ON UPHILL GRADES. TRANSMISSION MECHANIC CONFIRMS TORQUE CONVERTER FAILING - TYPICAL HONDA SUV & VAN PROBLEM HE SEES ALL THE TIME. NO RECALL FROM HONDA, VEHICLE MILEAGE IS 85,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10377065January 18, 2011
STEERING
DIFFICULTY IN STEERING 2009 HONDA PILOT IN PARKING LOT. LESS THAN 40K MILEAGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10376970January 17, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
2003 HONDA PILOT EX EXPERIENCES SHUDDER/VIBRATION BETWEEN 35-40 MPH, LASTING IN DURATION OF 5 TO 10 SECONDS. DRAIN OF TRANSMISSION FLUID REVEALED FRICTION MATERIAL PRESENT. DEALER SUSPECTS TORQUE CONVERTER FAILURE, SAME AS ACURA MDX. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10375400January 10, 2011
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
TL* THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT STATED THAT THE HEATED SEAT CONTROL FOR THE DRIVERS SEAT MALFUNCTIONED AND WHENEVER ACTIVATED, IT WOULD BURN THE CONTACTS LEGS. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSIS OR REPAIRS. THE MANUFACTURER WAS CALLED BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 98,000.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10375176January 7, 2011
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2008 HONDA PILOT. WHILE DRIVING 15 MPH AND APPROACHING A TRAFFIC LIGHT HE DEPRESSED THE BRAKE PEDAL AND IT WENT ALL THE WAY TO THE FLOOR MAKING IT DIFFICULT TO STOP. THE VEHICLE WAS TAKEN TO THE DEALER FOR ROUTINE MAINTENANCE WHO WAS UNABLE TO DUPLICATE THE FAILURE; THEREFORE, THEY ONLY CHANGED THE BRAKE FLUID. THE DEALER ALSO INFORMED HIM THAT THERE WERE NO RECALLS FOR THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 72,400. UPDATE 05/06/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10375771January 6, 2011
POWER TRAIN
CAR SHUTTERS OR VIBRATES AROUND 25-35 MILES PER HOUR DURING NORMAL ACCELERATION. IT APPEARS THAT THAT TIRES ARE OUT OF ALIGNMENT, BUT AFTER TAKING MY CAR IN FOR A TIRE BALANCE AND ALIGNMENT IT WAS DETERMINED TO BE THE TRANSMISSION. IT HAPPENS WHETHER THE CAR IS COLD OR WARM. I WAS TOLD THAT THE TORQUE CONVERTER COULD FIX THE VIBRATIONS, BUT THE DESIGN FLAW IS WITH THE WHOLE TRANSMISSION. THIS STARTED AT AROUND 72,600 MILES ON THE VEHICLE, AND HAS PROGRESSIVELY GOTTEN WORSE. IT HAS ONLY BEEN A MONTH, BUT AFTER DOING SOME RESEARCH I FOUND THIS TO BE A COMMON DESIGN FLAW WITH THE 2005 PILOT. MY LOCAL SERVICE DEPARTMENT WAS ABLE TO NEGOTIATE 75% COVERAGE OF THE APPROXIMATELY $3,300 REPAIR BILL BY HONDA TO REPLACE MY TRANSMISSION EVEN THOUGH IT IS OUT OF WARRANTY. I FEEL IT SHOULD BE 100% AND PLAN ON PURSUING THIS ISSUE WITH HONDA OF AMERICA. I WAS TOLD HONDA WOULDN'T COVER ANYTHING AFTER 75,000 MILES. I FEEL HONDA NEEDS TO STEP UP AND OWN THIS WELL DOCUMENTED ISSUE, BUT IT IS CHEAPER TO DEAL WITH THE ONE OFF COMPLAINTS THAN ADMIT FAULT AND ISSUE A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10374810January 5, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION, EQUIPMENT
THE 2003 HONDA PILOT I OWN IS ON IT'S SECOND TRANSMISSION. THE VEHICLE BECOMES DISABLED AND THE "D" LIGHT FLASHES ON THE DASH INDICATING THE TRANSMISSION HAS FAILED. THE HONDA DEALER SAYS THAT THE TRANSMISSION MUST BE REPLACED AGAIN. TWO TRANSMISSIONS AT ONLY 127, 500 IS A SIGN OF PROBLEMS WITH THE DESIGN AND MANUFACTURE OF THE TRANSMISSION ITSELF. I BELIEVE HONDA SHOULD RECALL ALL 2003 & 2004 HONDA PILOT FOR TRANSMISSION REPLACEMENT FOR THE REMAINDER OF THE USEFUL LIFE OF THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10373975January 3, 2011
SEATS
2004 HONDA PILOT EX-RES. DRIVER SIDE HEATED SEAT GETS HOT ENOUGH TO BURN OR CATCH FIRE IF SET TO HIGH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10373790January 2, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
2005 HONDA PILOT - TRANSMISSION VIBRATION HONDA PILOT HAS ONLY 55,000 MILES AND THE TRANSMISSION VIBRATES AT ABOUT 25 TO 35 MPH WITH A KIND OF PUFFING SOUND. AT 50 TO 60 MPH IT IS A MUCH HARDER VIBRATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10373683January 1, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
2004 HONDA PILOT SHUDDERS/VIBRATES VIOLENTLY AT 30-50MPH. RPM GAUGE MOVES UP AND DOWN. IT DOES THIS EVERY TIME I DRIVE IT FOR THE PAST 2 YEARS AND HONDA SAYS THEY KNOW NOTHING ABOUT IT AND CAN'T REPLICATE IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10373724January 1, 2011
SEATS
WE OWN A 2004 HONDA PILOT EX. WE'VE NOTICED THE DRIVERS SIDE SEAT WARMER HAS BEEN GETTING EXTREMELY WARM TO THE POINT WHERE IT WAS BURNING US THROUGH OUR PANTS WHICH HAS BEEN HAPPENING SINCE EARLY NOVEMBER 2010. ON DECEMBER 26, 2010, WE STARTED THE CAR, TURNED ON THE SEAT WARMER AND LEFT THE CAR FOR 10 MINUTES TO GO BACK INTO THE HOUSE. WHEN WE CAME BACK OUTSIDE AND OPENED THE CAR DOOR, WE SMELLED SMOKE AND NOTICED IT WAS COMING FROM THE DRIVERS SIDE SEAT. IT ALSO LEFT A BROWN SPOT. HAD WE NOT COME TO THE CAR AT THAT TIME, WE BELIEVE IT WOULD'VE STARTED A FIRE HAD IT SAT THERE FOR ANOTHER FEW MINUTES. WE ARE NOT CURRENTLY USING THE SEAT WARMER UNTIL WE BRING IT IN TO HAVE IT CHECKED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10373610December 31, 2010
SEATS
DRIVERS SEAT HEIGHT ADJUSTMENT LOWERS ON IT'S OWN WHILE DRIVING. THIS HAPPENS EVERY TIME IT IS DRIVEN, CREATING A SAFETY ISSUE SINCE DRIVER SINKS TO LOWEST POSITION WHILE VEHICLE IS IN MOTION. OCCURRED WHILE DRIVING NEW CAR OFF THE DEALERS LOT. DEALER WAS UNSURE HOW TO FIX. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10373636December 31, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
WE HAVE 2004 HONDA PILOT WITH 94000 MILES, TODAY WE HAD IT SERVICED AND THEY TOLD US THAT IT NEEDS A NEW TRANSMISSION FOR ABOUT $4450. WE HAVE TAKEN THIS CAR TO THE DEALERSHIP FOR SERVICE SINCE WE BOUGHT IT. ALL SCHEDULE MAINTENANCES ON TIME AND ALL THE SUDDEN IT NEEDS A NEW TRANSMISSION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Honda Pilot