Honda Passport Complaints (2022)

64 consumer complaints on file.

#11581955April 9, 2024
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
On several occassions, while driving 35 MPH around a very gentle, sweeping curve, without reason or cause, the "BRAKE" warning light displays on the dashboard, a beeping warning alarm will sound, and the steering wheel will "jiggle" to the left and right.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11579620March 26, 2024
POWER TRAIN, ENGINE, UNKNOWN OR OTHER
Was driving at highway speed on the Garden State Parkway when the vehicle went into limp mode and many errors codes appeared. Was barely able to get on the shoulder then limp to a parking lot at an exit. Car had to be towed to the dealer where it is in the process of having a rocker arm spooler valve replaced that controls the VCM in the bank one cylinders. This created an extremely unsafe condition that nearly caused me to have a high speed accident
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11571238February 10, 2024
STRUCTURE:BODY
The passenger rear door latch will it operate from the inside, thus making it a safety hazard in case of emergency. Inability to open the door from the inside will prevent passenger, often a child, from being able to safely exit a vehicle in an emergency. This is a known issue with Honda and needs to be recalled and repaired.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11567056January 22, 2024
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Upon buying my Honda Passport 11/28/2023, I have been experiencing problems with the radio/electrical connections in my vehicle. There are times I have crackling noises in front speakers and a complete failure of sound altogether. Daily stop and start in the sound system with blank moments and complete sound loses.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11561222December 20, 2023
STEERING
The vehicle pulls to the right and the steering is loose. The vehicle has only 20000 miles on it and this was not how it was originally delivered but developed over a short time. The dealer said they find nothing wrong but I know that is not a correct assesment but a method of the dealer not to either fix it or they do not have a method to correct this problem. There are many instances of this same problem on Honda vehicles with electric power steering on the internet sites. I simply want them to address a safety issue which appears to be fairly common.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11557591November 30, 2023
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
See attached document for complaint
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11556773November 25, 2023
ELECTRICAL SYSTEM
Vehicle was slowing down for a stoplight on a freeway frontage road and the vehicle died. Not able to attempt to start vehicle or put it in neutral. Dealer replaced battery.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11553205November 2, 2023
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
I have twice now attempted to get this recall fixed and the dealer —Ken Garf Honda of Riverdale, Utah— has refused to schedule the appointment within 60 days of being notified. I attempted to schedule the recall repair in July when first notified of the recall and was told they could not schedule it with the parts being ordered. They said they’d order the parts and contact me, but never did. Today at 10:30 a.m. MT I attempted to again schedule the recall repair and they again said it could not be scheduled until the parts are ordered and they gave me an estimated date of when they would get back to me of 90 days from today. I reminded them the law requires it to be repaired within 60 days of notice and they hung up on me. They are now refusing to take my calls.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551745October 25, 2023
POWER TRAIN, FUEL/PROPULSION SYSTEM
Vehicle has a delayed response to accelerate as if the transmission doesn’t want to shift or missing the next up shift. Starting from a stop position you have to press further down on the accelerator to get the vehicle to move which could lead you to accident either hit someone in front of you cause the vehicle lurched forward or possibly hit from the side or rear cause the vehicle won’t accelerate
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11547988October 3, 2023
Other/I am not sure, Carry Handle, Shell, Base
Since this seat is a rotational seat there are two windows on either side of the base that show whether or not the seat is locked. When the window shows green, it is locked and ready to use. When the window shows red it means the seat is not locked, and not ready to use. On one side of the seat the window shows green all the time, even when the seat is very much not locked it shows that it is. This is seemingly a safety concern since the window is there to ensure the safety of the child, and that the seat is ready to be used in a car that is being driven. It works on one side but it is not always convenient to have to walk around to the other side to check and make sure it is operational. I have been advised by CPST's to discontinue use of the seat until I can contact Evenflo but Evenflo is incredibly hard to get ahold of. The seat is available to be inspected upon request. My child could have potentially been in an unlocked seat while driving the vehicle because I almost always put her in on the side that the lock mechanism is broken, and I have no idea how long it has been like that. The seat has not been inspected by anyone yet, I have reached out to Evenflo and am awaiting a response in how to proceed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11538686August 15, 2023
BACK OVER PREVENTION
The contact owns a 2022 Honda Passport. The contact received notification of NHTSA Campaign Number: 23V431000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11533250July 19, 2023
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS
The vehicle stopped measuring speed accurately, resulting in all safety features and multiple vehicle measurements becoming non functional. The vehicle was towed to Fowler Honda, Norman OK. Diagnostics revealed the sensor bolt had backed out and the sensor had backed out (code C0039-62). The sensor and bolt were installed correctly and all systems functioned again. I was travelling at interstate highway speed of 70 mph when this occurred. The vehicle remained operable, but the alarms, display warnings and lack of accurate speed indication resulted in very confusing and troubled driving until I successfully exited the highway.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11531966July 13, 2023
EXTERIOR LIGHTING
I was driving down a dark road at night. The vehicle has the auto high beam feature. The high beams never activated while driving. So I am not sure if there is a bad sensor or it is the system. I have seen a lot of complaints about this feature on forums and Facebook pages.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11531470July 10, 2023
ELECTRICAL SYSTEM, SERVICE BRAKES
When I press the brake pedal to start the car (sometimes) it will no go down it is hard. Have to do this 5 times to get the car to start. this has happened numerous time. I brought it to the dealer and they did not find anything wrong 2 or 3 times. I have changed the battery and tried the spare key fob. They both do it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11523688May 24, 2023
UNKNOWN OR OTHER
Passenger side floor was accumulating water from unknown source. My vehicle was brought to the dealership for service and they incorrectly diagnosed the issue stating that it was coming from the windshield. I picked up my vehicle and instantly noticed the problem was not corrected. It was coming from underneath the vehicle and the entire carpet needed to replaced along with an extensive repair.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11522812May 19, 2023
SERVICE BRAKES
The contact owns a 2022 Honda Passport. The contact stated that an abnormal, squeaking sound would emit from the brake pedal upon depression without warning. The vehicle was taken to the dealer where they discovered that both the clevis pin and the cotter pin clip were missing from the master brake cylinder. The manufacturer was notified of the failure and a case was filed. The vehicle was repaired. The failure mileage was approximately 7,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11520893May 8, 2023
ELECTRICAL SYSTEM
Radio system is making cracking noise and audio cuts in and out which requires it to be turned off in order to get it to stop. The noise can be startling and the need to unplug audio and turn unit on and off creates a safety issue. From my research this appears to be a common problem with these vehicles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11512793March 20, 2023
AIR BAGS
I was rear-ended by a car going 60-70 mph, and no airbags went off causing me and my passenger to take all the impact, and have a hurt back following the incident.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11503508January 24, 2023
ENGINE
The engine idle at stop function is not operating properly. The on/off switch only works some of the time, so I cannot control the function. It seems to turn off and on at random. When in stop and go traffic for any length of time where I need to edge forward every moment or so, the car is hesitating while the engine re-starts. I get honked at and am worried I'll get bumped from behind while waiting for the engine to turn on and be responsive. I cannot get the function to turn off when I need it to for my sense of safety.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11496402December 7, 2022
SERVICE BRAKES
The contact owns a 2022 Honda Passport. The contact stated that while stopped at a red light and depressing the brake pedal, the brake pedal depressed to the floor, and the vehicle moved forward. The failure recurred on several occasions. The vehicle was taken to the local dealer who was able to duplicate the failure, and the brake master cylinder, VSA modulator assembly, and the brake fluid was replaced. The manufacturer was notified of the failure. The failure mileage was 2,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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