Honda Odyssey Complaints

12,890 consumer complaints on file.

#11545149September 18, 2023
BACK OVER PREVENTION
The contact owns a 2018 Honda Odyssey. The contact received notification of NHTSA Campaign Number: 23V431000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11545160September 18, 2023
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES:DOORS:LATCH
The contact owns a 2018 Honda Odyssey. The contact stated that upon opening the electronic tailgate and entering the trunk of the vehicle, an alert sounded, indicating that the tailgate was closing. After closing the tailgate, the tailgate suddenly jerked open, striking the contact. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to duplicate the failure. The vehicle was then taken to an independent mechanic, who was also unable to duplicate the failure. The vehicle was not repaired. The manufacturer was notified of the failure but was unable to assist. The failure mileage was 172,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11545131September 18, 2023
ELECTRICAL SYSTEM
A recall was fixed in June 2023 due to faulty media components. However, the media center would again go completely blank and backup camera failed. We brought to dealer which did a "hard reset" on the media center. This solved the issue for only-3-5 days. The media center is again blank and all systems associated with it (phone, radio, back up camera) do not work.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11545031September 17, 2023
ELECTRICAL SYSTEM
rear tailgate seal failure 2019 honda odyssey allowing water intrusion and corrosion of lift gate control module, per ft lauderdale honda dealer. Not a safety issue but a design defect per other honda owners.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544922September 16, 2023
STRUCTURE:BODY
The trunk lift gate can suddenly fail and slam down quickly, being a safety hazard. When the trunk opens, it will move up and down a few times, then it will beep three times and slam shut. It consistently happens when parked on an incline.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544921September 16, 2023
POWER TRAIN
While driving the car suddenly lost power and display warning indicated that you should steer to a safe location and turn off the vehicle. Turned the vehicle on to put it into neutral (would not go into neutral unless the engine was running) to get it on the wrecker. Smoke started coming from the engine compartment. Called Honda dealership to ask how to put the vehicle in neutral without turning on the engine and was told there was no bypass. Vehicle was taken into dealership for repairs and was told the air conditioning compressor and compressor clutch had failed. Drive belt was also damaged due to failure. Compressor, clutch, condenser, and drive belt all require replacement.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544697September 15, 2023
LATCHES/LOCKS/LINKAGES:DOORS:LOCK
The contact owns a 2018 Honda Odyssey. The contact stated that the passenger’s side sliding door failed to latch and lock securely. The vehicle was taken to the dealer and was diagnosed with a failed door latch actuator. The contact was informed that the two latches and actuators need to be replaced. The vehicle had not been repaired. The contact stated that after researching the failure, she discovered NHTSA Campaign Number: 18V795000 (Latches, Locks, Linkages) however, the VIN was not included in the recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 88,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544408September 13, 2023
UNKNOWN OR OTHER
Safelite replaced after market windshield in 2020 now I bought new ADS CAMERA. Honda was unable to program/(AIM-recalibrate). Took it to Safelite, they didn’t want to responsible for it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11543980September 12, 2023
STRUCTURE:BODY, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
I have had 2 major issues, the idle stop feature has multiple times caused my car to stall. It has even happened on the highway during traffic where the car went into idle-stop mode and would not restart the engine. Last week it happened again on a major road and the only way to restart the car is shift to park in the middle of a busy 4 lane road, turn off the car completely and then attempt a restart. The other issue was with the rear sliding door, my 3 year old son closed the automatic sliding door by pressing the button and his hand was crushed/ stuck until I was able to reopen it. I have called Honda who told me I could have it looked at but it would cost me for the diagnostic and repair if needed due to the fact that it was one month past their 3 year warranty period.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11543594September 9, 2023
STRUCTURE:BODY, ELECTRICAL SYSTEM, LANE DEPARTURE: ASSIST
The power tailgate on my 2018 Honda Odyssey EX-L started opening and closing on its own, seemingly at random. The latch would not cinch and the gauge cluster reported an opening attempt while driving on the highway. This failure cascaded and ended up bringing every device on the B-CAN network down, including the instrument cluster, heated seats, power sliding doors, ADAS systems including FCW/LDW/LKA and various telltales and buttons on the dash. Upon disassembly of the interior to expose the affected controllers, I discovered that the power tailgate controller was full of water. There was enough water in it to cause arcing of the power and CAN terminals. I traced the ingress path upwards and discovered a crack in the seam sealer on the roof, underneath the left roof rack rail at the very rear of the vehicle. Water enters under the roof rail, drips down the door hinge, then drips down the body to the cup holder and directly into the controller. To remediate I had to replace the damaged controller and apply seam sealer underneath the roof rail at a cost of approximately $200. I called the local dealer to attempt to report this to Honda but was unable to find the appropriate person. Over a dozen people have reported this issue online and there are pictures of the issue. I posted pictures to one of the links referenced below and have additional pictures. I believe this is a manufacturing defect and not caused by age or use of the vehicle and there is strong evidence it affects a lot of people. The issue will be particularly prevalent when the vehicle is parked outside on a downward incline. I work in a related industry on embedded devices that must meet functional safety standards, and I believe an issue like this would lead to a mandatory safety recall. [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11543070September 7, 2023
ELECTRICAL SYSTEM
I am not sure what is going on but my key phob no longer will unlock my van or lock it. My car seems to loose power sometimes but more than normal it almost as if it is going to die as I an driving it. This has been ongoing since June 2023.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11543090September 7, 2023
UNKNOWN OR OTHER
my rear entertainment does not show dvds playing however when I Insert a dvd I hear audio but the bluray rear entertainment appears to be stuck in loading setting and does not show a picture. Honda said there is a recall for this issue however My vehicle is not listing the recall. It is distracting to the driver and passengers causing stress.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11543091September 7, 2023
POWER TRAIN
No acceleration when pressing gas at very unsafe times like pulling out from a drive onto road or turning in intersection. I pressed the gas when it was clear to go and the car lagged in acceleration then jolted me out into the middle of the intersection where it lagged again and right before I was about to get T- Boned by another car it accelerated and I was able to make it into my lane last minute. This has happened multiple times but at least 3 times where it put me and my children in imminent danger of getting hit. I have taken it to dealership where they did a reset on some electric part of transmission and said it could take up to 1000 miles to notice a change. So far no change and still experiencing problems. My car also lunges or intensely rocks back and forth when put in park. I hear clunking when shifting at various times. The issues with acceleration make it extremely dangerous when needing to pass vehicles whether on highway or roadway. I do not trust this vehicle but because the dealer sold it over priced mixed with the $13,500 depreciation that has happened within just a year of buying it I am not in a position to get out of it. I am desperately seeking help to get out of this death trap of a car for mine and my children’s sake. I bought this vehicle with appx. 40,000 miles and have had regular maintenance. Currently setting at 82,000 miles. The car has had the same issues since buying it with 40,000 miles that it has today with 82,000 miles. I see where there is a specific recall for 2018-2019 Honda odysseys for this type of problem but my vin is not affected which needs to change as clearly my vin is very much affected.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11542675September 5, 2023
STRUCTURE:BODY
My child was inside the minivan in the 2nd row and pressed the close door button on the sliding door while holding their other hand on the door jamb near the handle on the interior frame. The door slid closed and smashed their hand hard, automatically latching the door with their hand crushed inside the door. This is possible because their is a pinch sensor, but it is only on the outside edge of the door. So anything in between the door and the frame on the interior edge can be crushed hard without any sensor to detect and prevent it. I tested this with a flip flop and confirmed that it could be placed inside almost the entire width of the door and the door would still close with unrelenting full force. This does not seem to be a manufacturing defect, but instead seems to be a significant safety design defect and puts children or adults inside the vehicle at risk for injury including broken fingers.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11542249September 2, 2023
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
When the vehicle’s auto start-stop feature is active, the feature will malfunction causing the engine to not start properly. Instead, the vehicle stalls and must be restarted manually. However, there are many occasions when the vehicle does not start manually either. In these cases, it takes many attempts to restart the vehicle. While these events are happening, the vehicle displays an error message for the auto start-stop feature on the instrument cluster, and the instrument cluster will flicker on and off. The events often occur during the middle of an intersection and attempting to turn in front of oncoming traffic. It creates a very dangerous situation. the vehicle or component has not been inspected by the manufacturer, police, insurance representatives or others because the issue occurs regularly, and the dealership has asked us to come back when the problem is occurring. The problem has not been reproduced or confirmed by a dealer or independent service center. However, there are other Honda vehicles (e.g., Honda Pilot) which have the exact same issue, and a recall has been issued for those vehicles but not the Honda Odyssey.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11542263September 2, 2023
POWER TRAIN, ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: WARNINGS
When idle stop is activated, car will often stall on attempt to restart. Car can then not be started for 5-10 seconds. If the car does not stall, it will often hesitate 2-3 seconds before the engine restarts, leading to multiple near-miss accidents on turns. Electrical warnings will often flash after idle stop, such as "sliding door problem," "collision mitigation malfuction," "anti-theft system malfunction," etc. Battery has been replaced twice with no other remedy offered while in or out of warranty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11542270September 2, 2023
FUEL/PROPULSION SYSTEM
The defective part is the fuel pump it cause the vehicle to stall when operating, increasing the chance of a crash. Also the car won’t start. Took the car to the dealer and gave me an estimate.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11542285September 2, 2023
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, LANE DEPARTURE: WARNING
Over the last three weeks, there were 3 incidents where the emergency braking system spiked the brakes when there was no reason. There was one incident where the lane departure spiked the brakes for no reason. Over the first 5 years owning the vehicle, this never happened. The first incident was going around a curve on a 2-lane road I travel at least twice a day. It sometimes beeps for cars in the other lane, but has never spiked the brakes until now. The car in the other lane was not over the line. There was a car behind us and they almost hit us due to the rapid braking. Incident 2 was on a straght road when there was a right lane closure with orange cones gradually blocking the lane. I started moving to the left lane well in advance and was most of the way in the lane when the brakes spiked. There was no oncoming traffic, but a car behind me had to brake hard to avoid hitting me. Incident 3 was similar to Incident 2, except there was a box in the road. With a straight road and no oncoming traffic, I was fully in the left lane, avoiding the box, when the brakes spiked. The 4th incident involved spiking the brakes with a lane departure warning. I was going around a curve that I travel at least twice a day. The road was clear and no traffic coming the other way. Going around the left curve in full control, the right lane departure warning sounded and spiked the brakes. The brakes had never applied before in a lane departure scenario. I took the van to the dealer and they made it sound normal, like four improper emergency braking incidents in 3 weeks was a regular occurrence. They tried to duplicate the issue and checked the computer for codes, but found nothing. This does not seem normal to me and is a safety issue that could cause an accident if the car spikes the brakes for no reason like this and someone is following closely, not expecting me to stop.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11542317September 2, 2023
ENGINE, POWER TRAIN
The transmission was making noise and missing and the vehicle was not picking up speed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11542006September 1, 2023
ELECTRICAL SYSTEM
While the van was in motion, the power tailgate unlocked and opened on its own. The dashboard displayed tailgate open warning message. I slowed down and the lock re-engaged to to close the tailgate. It happened again later that evening. Fortunately, I was within city limits, driving about 40 mph.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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