Honda HR-V Complaints

1,878 consumer complaints on file.

#11743597June 11, 2026
FUEL/PROPULSION SYSTEM, ENGINE
My 2018 Honda HR-V had the federally-mandated Safety Recall 24-015 (Fuel Pump Motor replacement) performed on August 16, 2025 at Honda Westborough, Westborough, MA. The vehicle had zero EVAP-related issues or warning lights before that recall work. Approximately 9 months later, in May 2026, a parking alert and check engine light appeared on the dash. I brought the vehicle back to the same dealership. The technician retrieved diagnostic codes P0455 (large EVAP leak) and P0456 (small EVAP leak), performed a smoke test, and confirmed the leak was coming specifically from the FUEL PUMP MOTOR AREA - the exact same location where the recall work had been performed. The technician's own notes state: "confirmed leak coming from the fuel pump motor area." After replacing the O-ring and lock ring, the leak persisted at the same spot. A new fuel pump assembly (part# 17045-T7X-A02) was ultimately installed to resolve it. Honda Westborough charged me $1,676.61 for this repair, including $870.50 in labor and $724.83 in parts. When I contacted American Honda Customer Relations, they declined to reimburse me, stating the repair was unrelated to the recall. I strongly dispute this. The recall involved opening the fuel pump housing to replace the motor. The subsequent EVAP leak was confirmed by smoke test to originate at that exact location. No such issues existed before the recall. This is a direct causal connection. Other Honda owners on public forums (HR-V Forum, CivicX Forum) have reported identical P0455/P0456 EVAP leaks appearing within days or months of the same recall being performed, suggesting a systemic issue with the recall repair procedure, specifically, improper resealing of the fuel pump housing after motor replacement. I am requesting: 1. An investigation into whether the Recall 24-015 repair procedure is causing downstream EVAP system failures. 2. Honda be required to reimburse owners who incurred repair costs caused by improper recall workmanship.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11743468June 11, 2026
EXTERIOR LIGHTING
I purchased a brand new 2023 Honda HR-V. Recently, the passenger-side LED headlight assembly suddenly stopped working, and I had to pay $1,500 out of pocket to replace it at a Honda dealer. Shockingly, just one month later, the driver-side LED headlight also completely failed. Having both major LED headlights fail within a single month on a vehicle less than 3 years old indicates a severe factory defect, likely caused by a faulty Body Control Module (BCM) or a voltage spike in the electrical system. This poses a critical safety hazard for nighttime driving. Honda refused to cover it under warranty due to high mileage, but this is clearly not normal wear and tear.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11743317June 10, 2026
SERVICE BRAKES, HYDRAULIC
The contact owned a 2016 Honda HR-V. The contact stated that while driving at 12 MPH, the vehicle experienced a brake failure, resulting in a frontal collision with a utility vehicle. The airbag deployed. There was no warning light illuminated. The vehicle was towed to a private salvage auto auction yard. The contact stated that the vehicle was deemed a total loss by the insurance company. There was no property damage. A police report was filed. The contact was transported by ambulance to the ER, and the contact was moved to a level 1 trauma unit, where she was treated for multiple injuries, including hematomas on the abdomen, fractured ribs, and several body bruises and lacerations. The failure mileage was approximately 64,612.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11743239June 10, 2026
UNKNOWN OR OTHER, SERVICE BRAKES, ELECTRICAL SYSTEM
Components of concern: collision mitigation braking system - while driving with no car in front of vehicle, car slammed on brakes - could have caused an accident. Yes, available for inspection. Also, lights went off and said to see dealer (have picture that I'm having issues attaching). Lights that went off were : collision mitigation braking system, road departure mitigation system, auto high beam, adaptive cruise control, some driver assist systems cannot operate (clear front windshield or poor viewing distraction) - all at the same time, even when it's no visible windshield issues. Yes, available for inspection. Want to take to Honda dealership but I'm being charged $80 for a diagnostic when this is a system issue. Not yet
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11743012June 9, 2026
STEERING
Vehicle Information: •Year/Make/Model: [2022, Honda HR-V •VIN (17 digits): [[XXX] •Current Mileage: 22000 Miles Description of Safety Defect: The electronic power steering system suffers from a severe defect causing the steering wheel to seize, bind, and freeze completely locked while the vehicle is in motion. This binding defect causes a sudden, unpredictable loss of steering control, forcing the driver to struggle with the wheel or wait for the system to loosen, presenting an extreme, imminent risk of a motor vehicle crash, injury, or death. Chronological Incident Summary: Over the last six months, the steering wheel on this vehicle has frozen completely while driving on four separate occasions. The incidents occurred under normal driving conditions at varying speeds. During each occurrence, the steering wheel momentarily locked tight, resisting all manual steering input. The vehicle did not provide any electronic warning lights or dashboard errors prior to or during the failures. Control was only regained after forcefully wrestling with the wheel or, in some cases, safely pulling over to restart the vehicle engine. Manufacturer/Dealer Action: The vehicle was taken to an authorized Honda dealership to address this catastrophic safety failure. However, the service department refused to acknowledge the issue, stating they could not replicate the malfunction and declined to perform any diagnostic repairs. Public Context & Recall Relevance: This defect perfectly replicates the failure mode thoroughly documented under NHTSA Recall Campaign 24V744000 for "sticky steering" and binding gearboxes in 2023–2025 Honda HR-V models. Despite widespread online consumer reports and thousands of matching manufacturer warranty claims for the exact same steering gearbox swelling issue, the dealer has failed to provide the necessary remedy. I am filing this complaint because the manufacturer's denial of this known defect leaves an inherently dangerous vehicle on public INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION AC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11742593June 7, 2026
POWER TRAIN
THE CVT TRANSMISSION BELT IS BREAKING APART WHICH SUDDENLY SLOWED THE CAR WHILES DRIVING ON A FREEWAY, AMERICAN HONDA QUIETLY SENT NEW BULLETIN TO DEALERS WITHOUT INFORMING ME AS A OWNER OF THIS CAR FROM 02/2019. AMERICAN HONDA NEW ANOUT THE BELT DETERIORATION AND DID NOT TOOK STEPS TO SAFEQUARD MY INVESTMENT, LIKE ADVISING TO CHANGE TRANSMISSION FLUIS MORE FREQUESNTLY THAN MANUFACTURER RECOMMENDATIONS. THIS IS LACK OF COPORATE GREED AND WHEN I ASKED FOR A GOODWILL REPAIR THEY DENIED IT WITHOUT ANY REMORSE OF THEIR WRONG DOING. AN APOLOGY WOULD HAVE BEEN ACCETABLE. SINCE AMERICAN HONDA ID NOT CORRECTING THERIR ACT, IAM REQUESTING NHSA TO ADVISE DMV TO NOT RENEW THESE UNSAFE CARS UNTIL HONDA FIXES ITS PROBLEMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11742407June 5, 2026
POWER TRAIN
I had two front wheel studs break at 86 foot pounds after a tire rotation at 10,000 miles. I immediately contacted my Honda dealer who ignored me. I eventually got ahold of the service manager who declined to help with the repair, but did offer a free alignment. The design of the front hubs requires removal of the wheel bearings and hubs. I replaced both front hubs and wheel bearings. Honda did nothing to help. I can find no explanation for wheel studs breaking at 86 foot pounds on a new Matco digital torque wrench. Torque was confirmed with a calibrated wrench. Really questioning safety and quality on this vehicle and Honda ignoring the situation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11742173June 4, 2026
STEERING
Car has sticky steering when going into curves and likes to wandered when drive straight, matches the symptoms of the current recall for certain vin numbers
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11741743June 3, 2026
UNKNOWN OR OTHER
I am submitting this complaint regarding a catastrophic CVT transmission failure in my 2019 Honda HR-V at approximately 97,500 miles. In May 2026, while driving in King of Prussia, Pennsylvania, my vehicle suddenly experienced a complete loss of propulsion. Multiple warning lights illuminated on the dashboard simultaneously. Although the engine would rev and the vehicle could be shifted into gear, it would not move properly and became unsafe to operate. The vehicle left me stranded away from home and required towing. I incurred significant expenses for towing, diagnostic fees, transportation, lodging, and related costs due to the breakdown. After diagnosis, I was informed that the CVT transmission had failed and required replacement at an estimated cost of approximately $10,000. I later learned that Honda had issued Service Bulletins 21-046 and 21-047 concerning CVT belt deterioration and transmission issues in 2016-2020 Honda HR-V vehicles. These bulletins acknowledge that an incorrect PCM value could cause excessive pressure on the CVT belt, potentially leading to partial or complete belt breakage and sudden loss of acceleration. Honda also extended warranty coverage on affected vehicles due to premature CVT belt deterioration. My vehicle falls within the affected model years and experienced symptoms consistent with those described in Honda’s service information. Despite this, Honda denied my request for goodwill assistance, even though the failure occurred at relatively low mileage for a modern transmission and only shortly after the warranty extension period expired. I am concerned that this transmission defect creates a safety risk because it can result in sudden loss of acceleration or vehicle propulsion while driving, potentially placing drivers and passengers in dangerous situations. I respectfully request that NHTSA investigate the CVT transmission failures affecting Honda HR-V vehicles and determine whether additional action is warranted.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11741789June 3, 2026
STEERING
My cars had a clunking type noise coming from the front left of vehicle, sounds happens on both left and right turns, and sometimes the steering wheel STICKS. Making a knocking sound and sometimes feels difficult to turn the wheel. I had to have the steering gearbox assembly replaced at cost of over $3015 before taxes.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11741583June 2, 2026
UNKNOWN OR OTHER
Sunroof caused a leak in the vehicle cabin, under the front driver rug. So the water was coming up from the floor. This was after a heavy rain. I was told by Honda the drains were clogged and paid $1k for repair 5 months ago. I just recently noticed more water pooling on the rug after another heavy rain and now they say the seals on the sunroof are failing. I rarely use the sunroof. I purchased the car new. This is another $1k repair. It seems as if this is a manufacturer defect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11741323June 1, 2026
AIR BAGS
Air bag sensor light is always off even when nobody is sitting in the passenger seat. The sensor has been recalled once before however it’s still having the same issue even after being replaced.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11741082May 30, 2026
POWER TRAIN
The car suddenly was unable to move forward or back even though engine was still running. I was able to roll to a stop in the parking lot at work, but moments before had been on the highway. Tow truck driver noted cap to transmission fluid had popped off. The car was towed to Honda dealer which determined new transmission needed. Even though there had been Honda technical service bulletins describing issues with transmissions for Honda HRVs for years 2016 to 2020, both the dealership (not purchased there), corporate Honda and dealer where car was purchased, all refused to pay for the problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11741009May 30, 2026
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
The vehicle has a recurring safety defect where it suddenly shuts off / stalls while driving. This has happened multiple times, including immediately after the dealership performed repairs and issued "clean" diagnostic reports stating no issues were found. Key details: PCU codes were present on the first visit but were not properly addressed. Repair orders contain clear inconsistencies, including claims of test drives and mileage that do not match the actual odometer readings. On the most recent visit, I did not authorize any further repairs, yet the dealership now claims the vehicle is "resolved" and ready for pickup. The vehicle has been at Honda dealerships for a total of 57 days across multiple failed repair attempts. I have refused to take possession of the vehicle due to the ongoing safety risk of it shutting off while driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11740771May 29, 2026
UNKNOWN OR OTHER, VISIBILITY/WIPER
I got in my car and started driving home from work then I heard something just shatter and when I looked back my rear windshield was completely shattered. I pick up my nieces and nephews and drive other peoples children to their appointments. This could have caused a serious injury should I have experienced it during a time I have little kids in my backseat. I am taking it to Gardena Honda first thing in the morning for an inspection. I have seen other people report this issue on 2023-2025 Hondas and after comparing my windshield to theirs its literally the same. There were no warning signs that flashed it was so crazy.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11740605May 28, 2026
ELECTRICAL SYSTEM
The informational digital panel that shows how much gas I have left in the tank comes off and on, doesn't come on at all and randomly shows crazy lights all while driving down the road! This has been happening since around 43,000 miles and I'm almost at 100,000 miles. It started right after the first software update on my suv. I reported the problem to my Honda dealer but was told they had never seen it, would just reset the software again. Problem was never fixed after reporting it every time I went for an oil change and even calling and reporting it. With each update, it seemed to get worse as if the attachment that they plugged into my suv was somehow loosening something inside. I know other people have the same problem because I have seen complaints all over the internet!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11740693May 28, 2026
UNKNOWN OR OTHER
My vehicle paint is peeling and it is the NH788P. ( Orchid Pearl White). I am the second owner of this car as of 2021. It started on the roof and has continued to doors etc. No recalls were shown on the CarFax at the time of purchase.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11740048May 26, 2026
POWER TRAIN
CVT transmission failed and vehicle lost power while on Interstate I-88 65 MPH speed zone. f Momentum allowed me to reach an exit at which point I needed to push the vehicle by myself off the roadway. Vehicle mileage was slighlty over 60,000 miles and the $10,000 dollar repair was not covered by warranty. Dangerous and costly to consumers! Same CVT was recalled or warranty extended in earlier models.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11739918May 25, 2026
SUSPENSION, WHEELS, STEERING
My wheels will not stay aligned. I’ve had all the property services done to the car, and extra, by a Honda Dealer. I have 8 repair records to alignment on a new car, in under 18 months. Under my state of Virginia laws, only three safety fixes on a car authorize the car as a ‘dud’ and should be a buy back. Honda Corp has in their possession all documents and all notices needed under the law, since November 2025. Honda Corp is not responding. Hello, who holds them to the law? Who is above Honda? It’s been since months since I notified Honda and they won’t follow the law. Who overseas Honda? Hello💻?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11739775May 24, 2026
UNKNOWN OR OTHER
On 5/232026 .. there was a severe thunderstorm . No hail . No signs of cracked window prior or as I approached my Honda 2023 HRV . I got in car and noticed windshield were foggy so I turned on both defroster. 10 mins later I heard a loud “boom “ in the back of my car.. I was starteled and immediately turned around and noticed the rear windshield was shattered and had a circular shaped broken glass hole. I never rolled anything on the street and no none was in sight .. I approached my home and parked the car and immediately checked the back to see if a rock or some sort was in the trunk however there was no evidence of that . Researching I notice many others have experienced this random spontaneous shatttering related to manufacturing error of window/defroster glue on defroster coiling . This was a huge danger for anyone in the back including myself the driver .. I’m very upset that Honda has not set a full recall on this other customers . I could have or another person sustained a serious injury. Now I’m waiting to get this repair which is a huge inconvience because all weekend it has stormed and having a garbage bag as a cover is so embarrassing ., I’m very displeased with Honda right now .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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