Honda HR-V Complaints

1,878 consumer complaints on file.

#11552357October 28, 2023
ELECTRICAL SYSTEM
Fuel gauge screen goes out completely and randomly shows up glitches. Serious safety concern because you're unable to determine the fuel you have left in your tank. Also, unable to determine your vehicle mileage and trip mileage. Unable to determine the engine oil life and the maintenance minder.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11552296October 27, 2023
VISIBILITY/WIPER
The car was parked in the driveway with the rear defroster on. The rear window shattered. There were no prior impacts or collisions, and the ambient temperature was about 50 degrees Fahrenheit. Despite the dealer having a previous case of this happening, they are unwilling to cover it via warranty. Honda's support was also unwilling to cover the incident under warranty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11552195October 27, 2023
VISIBILITY/WIPER
I was stopped at the stoplight and my rear windshield spontaneously shattered. I heard a pop, similar to a balloon sound, and the rear window had been completely shattered all the way through.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11552060October 26, 2023
VISIBILITY/WIPER
I parked my car in my drive way, closed the door and went inside. When I came back outside about 3 hours later, I came outside and my windshield was completely shattered. Nothing hit it or was bumped into it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11552026October 26, 2023
VISIBILITY/WIPER
Incident date: 10/25/2023 Car: 2023 Honda HRV •Failure: rear window / tailgate window Made appointment for 10/27/2023 at dealership for them to check and replace •risk was limited because we had installed UV protection by sunstoppers, and that did not allow the glass pieces to fall in. The only real risk experienced was limited visibility because the glass shattered which made it less safe to drive. Some glass pieces did end up falling off when the shattering happened which I assume would have been a risk to other drivers if there had been traffic around us. • Incidents like ours have been reported and Honda has issued a letter to dealerships to collect evidence and parts for research. Because we found the incident strange we researched and found this on NHTSA’s website; we brought it up with the dealership and they stated they were unaware and their system showed nothing about it. We called the Honda TIS number they have on the letter to see if they were interested in the parts they mention and they too seemed unaware and simply suggested we tow our vehicle to the nearest dealership to follow up. • We have reported the incident to a Honda dealership and to Honda TIS. We have an appointment for 10-27-2023 for them to check and give us follow up steps. • there were no warning signs or prior symptoms. We were surprised by the incident and took us a second to even realize what had happened because of how sudden it was. It sounded like an explosion.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551950October 26, 2023
VISIBILITY/WIPER
Rear windshield shatters. No collision, nothing hit car, no theft, no vandalism. Driving 40 mph in Blizzard conditions. All Wheel Drive, rear defroster on, rear wiper on. 2023 HR-V Sport. The first time operating both rear wiper and rear defroster synchronously. A sudden unexpected pop & entire rear windshield shatters. Rear wiper then began pushing glass into rear hatch area. Turned off wiper, continued driving. As this issue has been reported numerous times in the new generation 2023 Honda HR-V's, I was not shocked. Just A bit startled. My conclusion is use of inferior glass or rear wiper hole causing an issue or rear defroster exceeding parameters. Outside temp was 30'F, wet heavy snow falling with 8 inches by 16:30, 10/25/2023, Minot, ND. Photo taken with iPhone 14 in heated garage. Shattered rear windshield is being reported by many owners of the new generation 2023 Honda HR-V. In looking at rear the shattered windshield, most astonished how very thin the glass is, as compared to most auto glass. An attempt at weight reduction? Honda of America needs to address this asap, it is unsafe! I was not injured, just startled by the sudden unexpected loud pop & shattered glass then falling into hatch area. From retired DoD civil servant, "integrated electronic systems mechanic," (Minuteman 3 ICBM's), please seriously consider this observation. Very thin gray tinted rear windshield glass. Hole for rear wiper located through bottom center of rear glass. Rear defroster temp parameters to high for thin glass? Possible combination of all three. Again, 1st time rear wiper & defroster used synchronously. Blizzard conditions at time of rear windshield failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551762October 25, 2023
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
My car was in idle and suddenly all of these lights come on the dash board. The traction control light, brake system light, power steering light, the brake light, and the abs light. I was told that this was a abs module issue and the dealership haven't figured out how to remedy those that come in for this same issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551789October 25, 2023
UNKNOWN OR OTHER, ELECTRICAL SYSTEM
On October 19 I was on my way to work and noticed my back window was shattered. I wasn’t sure if it was intentional so I called the police. The officer arrived and looked at the vehicle he observed and found no signs of a break in or that the window had been intentionally bashed in. I called my insurance and they they sent someone to replace the window since I did have glass coverage. I looked on Google to see if there were any faulty issues with the windows and it pulled up several other Honda HRV 2023 models were having the same problem. I immediately contacted the dealer and sent them an email and called but no response
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551754October 25, 2023
STEERING
As you increase your speed your steering wheel becomes hard to steer. It acts like it gets stuck. Almost caused an accident as wheel would not respond quickly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551716October 24, 2023
UNKNOWN OR OTHER
My rear windshield just shattered on its own
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551694October 24, 2023
VISIBILITY/WIPER
I was driving to work when the rear window spontaneously shattered. It was about 33 degrees and I had the rear defroster on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551634October 24, 2023
UNKNOWN OR OTHER
Rear windshield shattered after using the rear defroster for less than 5 minutes
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551615October 24, 2023
UNKNOWN OR OTHER
My daughter and I were driving down a highway when we felt and heard a very loud boom followed by the sound of my rear glass falling into the back of my car. We drove to a safe location and notified the police of what happened as we were unsure if something or someone had done something to my car. The Franklin County Sheriff’s office did come out and take a report. We didn’t find any damage to the body of my car only the shattered back window with zero evidence of any object causing this. I have turned it into my insurance and I am waiting for my back window to be replaced.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551558October 24, 2023
VISIBILITY/WIPER
- Rear windshield completely shattered while parked outside a shop for less than 5 minutes. Car was totally visible and it appears the window shattered on its own as there were no objects found inside the car. The HR-V forum site online (linked below) is showing many complaints with the exact same problem and showing photos that look exactly like my car does. [XXX] - My rear vision was impaired while driving to a safe location. Had it shattered while I was driving, it could have caused a serious accident, or if I had a passenger in my backseat, they could have been hit with broken glass. Car is also exposed to elements until it can be fix, which will be at least a week. - Dealership claimed there was no recall and that any repair would be billable and recommended I go through my insurance. -Vehicle has not been inspected. I will be having it repaired by Safelite Auto Glass. - No warnings of any kind. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551527October 24, 2023
VISIBILITY/WIPER
The rear glass exploded on its own while driving after using the defogger. There were no objects that hit it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551487October 23, 2023
VISIBILITY/WIPER
Walked outside from leaving work to see back windshield had spontaneously shattered
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551472October 23, 2023
VISIBILITY:WINDSHIELD
The contact owns a 2023 Honda HR-V. The contact stated that while the vehicle was parked, the rear windshield fractured. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 7,300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551469October 23, 2023
UNKNOWN OR OTHER
- My backwind windshield spontaneously shattered in my 2023 Honda HRV. This is a confirmed defect in the vehicle. My safety and the safety of my passenger was put at risk, because this incident happened while we were driving down the freeway. There were NO warnings before the vehicle malfunctioned. - Honda accepted responsibility for the faulty rear windshield and repaired it for free on 10/10/23. - Honda did NOT provide me with a loaner vehicle and they are refusing to reimburse me for my travel/Uber expenses during the time my car was damages/inoperable. My expenses amount to around $263.00. Can someone please help me get reimbursed since the vehicle defect was not my fault and confirmed by Honda?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551293October 23, 2023
UNKNOWN OR OTHER
Rear window exploded when using defective rear defroster.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551288October 23, 2023
VISIBILITY/WIPER
The car's rear window blew out on its own while parking. Nothing hit it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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