Honda HR-V Complaints

1,878 consumer complaints on file.

#11566306January 18, 2024
VISIBILITY:WINDSHIELD
The contact's wife owns a 2023 Honda HR-V. The contact stated that while his wife was driving approximately 20-25 MPH with his son in the front passenger's side seat, the rear windshield imploded inadvertently. There was no injury sustained. The contact stated that his wife drove back to the nearby residence. The contact stated that the defroster was not engaged at the time of the failure. The dealer was notified of the failure and informed the contact that the vehicle could not be repaired under the warranty. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11566224January 18, 2024
VISIBILITY:WINDSHIELD
The contact owns a 2023 Honda HR-V. The contact stated that while the vehicle was parked, the rear windshield fractured. The vehicle was taken to the dealer. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 11,616.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11566181January 18, 2024
UNKNOWN OR OTHER
On Dec 30th I was sitting in my car l, engine running, wipers and defroster on. I hear a loud pop and my rear windshield shattered There was a large hole in the upper left and the glass all around the edges shattered. The rear wiper remained on even though I turned it off
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11566138January 17, 2024
VISIBILITY/WIPER
It was cold in the morning so I turned the back defrost on and my back windshield shattered 10 minutes later while I was driving down the highway
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11566070January 17, 2024
UNKNOWN OR OTHER
On 1/16/2024 I opened my drivers side door, got into the car, shut the door then heard a load explosive sound, looked in my rearview mirror and saw the back glass shatter and a huge hole in the center thereof. Nothing hit the window it just exploded when I shut my drivers side from door.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11566065January 17, 2024
VISIBILITY
The contact owns a 2023 Honda HR-V. The contact stated that after his wife had parked the vehicle inside the business parking garage, it was later discovered that the glass liftgate window had shattered. The cause of the failure was not yet determined. The contact stated that no objects had impacted the liftgate glass to cause the failure. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 20,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11566055January 17, 2024
VISIBILITY:WINDSHIELD
The contact owns a 2023 Honda HR-V. The contact stated that while driving at 30 MPH, the rear defroster was activated, and the rear window exploded. There were no injuries sustained due to the shattered glass. The vehicle was not taken to a local dealer or independent mechanic. The vehicle was not diagnosed. The local dealer was made aware of the failure. The manufacturer was made aware of the failure. The failure mileage was approximately 24,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11566032January 17, 2024
UNKNOWN OR OTHER
2023 Honda HRV Sport with 4750 miles on it. Started car today the 17th of January and was sitting in the car and the rear glass blew out. I haven’t even had the opportunity to drive it anywhere and purchased it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11566026January 17, 2024
VISIBILITY/WIPER, UNKNOWN OR OTHER
My car was parked in a parking lot this morning and I got into my car, shut my driver door, and my back rear window shattered - now I am stuck replacing this when it was of no fault of my own. I see there have been over 300 complaints about Honda HR-V owners' rear windows shattering. Can something please be done about this, or can this be refunded due to having to pay out of pocket for something that is defective on this make/model of Honda vehicle?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11566019January 17, 2024
UNKNOWN OR OTHER
Rear window of the vehicle shattered for no reason. It was about 25 degrees outside and the rear defroster was on for the entire drive of about 1 and 1/2 hours. The window just popped and shattered. I called Honda dealership and take no blame for incident. They said there were no recalls for that. Seen on different forums on line that other people had this issue with the defroster getting too hot.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11565942January 17, 2024
VISIBILITY/WIPER
On December 11, 2023, my wife and I drove 4 miles to a local restaurant with friends. We used the rear defroster as the outside air temperature was 50 degrees and humid. Upon leaving the restaurant 1.5 hours later, we discovered the whole back window was shattered. We reviewed the restaurant's security camera footage for the complete duration of our meal and it was very clear no one or anything went near the HRV. Honda is refusing to pay for repairs, so we had Safelite fix the back window. As of January 17th, 2024, Honda has not reimbursed us for the defective window even though the vehicle is still under original warranty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11565936January 17, 2024
VISIBILITY/WIPER
My rear window completely shattered about 10 seconds after using the rear defroster.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11565931January 17, 2024
VISIBILITY/WIPER
I used the rear defrost on a cold drive and then put the car in my heated garage. I woke up the next day to the back window having a massive hole in it. We called the Honda dealer and they have another 2023 HRV with the exact exact same problem this morning. We looked online and other people are reporting the exact same issue with this make and model. It was -7° when we were driving the car last night, so if this window had busted while we were driving that would have meant driving at very dangerous temperatures. The police did not inspect the vehicle, nor the insurance company at this point. We have taken photos.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11565783January 16, 2024
UNKNOWN OR OTHER
On [XXX] I was driving on the [XXX] to San Diego when I heard a loud boom and then my rear window on the drivers side had a hole in it. It was raining and I was using the rear window defroster. I immediately turned around and drove back home and took my car to the Honda dealership. When they opened the rear door and shut it a large portion of the glass fell out along with some plastic parts of the window panel. They said nothing could be done until after the Holiday. After the holiday they talked to Honda and Honda agreed to replace the window. The window part is on back order and was expected to be shipped on Jan 12; however, as of today it is still not shipped and listed as back ordered. They did not have a loaner car available for me so I was forced to rent a vehicle twice during this time until one became available on Jan 16. I told the Honda dealer that this has been happening and there is a class action lawsuit in Pennsylvania and they told me they were totally unaware of this problem existing in Honda vehicles. They were surprised when Honda agreed to pay for it. Honda needs to issue a recall and make sure that all the owners and dealerships are aware of this problem. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11565767January 16, 2024
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
The contact owns a 2023 Honda HR-V. The contact stated that while driving at 50 MPH, the rear defroster was activated, and the rear window exploded. The vehicle was not diagnosed but was repaired by a mobile window repair company. The manufacturer was notified of the failure. The failure mileage was approximately 15,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11565753January 16, 2024
UNKNOWN OR OTHER
Rear window exploded after turning on rear defrost about 5 minutes into drive time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11565664January 16, 2024
VISIBILITY/WIPER, UNKNOWN OR OTHER
Was driving from one restaurant to another tea shop after dinner around 7:30 PM. After parking in the lot, we heard a minor crack sound but did not thought of something major. However, after getting the tea and trying to place it in the trunk, we realized that there was a hole on the rear windshield, with edges all broken up. Thought of it as an unsuccessful break-in, but there was other cars in the parking lot without this kind of shattering, which doesn’t make sense that it was a intended intrusion. Honda definitely needs to recall this issue and have the rear window replaced!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11565529January 15, 2024
VISIBILITY/WIPER, UNKNOWN OR OTHER
I was driving on an open road at aporox 8pm no wind rain or snow and my REAR WINDOW spontaneously combusted. Nothing hit the window and there was no apparent object thrown through the window. The temp outside was approx 32 degrees and the rear defogger was engaged
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11565516January 15, 2024
UNKNOWN OR OTHER, VISIBILITY/WIPER
The rear windshield exploded and shattered into pieces when I turned on rear defroster. No warning, no impact or other vehicles involved. This is a safety issue, I have my 3 year old son at the backseat, and the pieces of shattered glass flew pretty far out, and luckily I wasn't driving fast in the highway. I took my car to the dealer and they are ordering part to fix my rear windshield and my rear wiper.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11565507January 15, 2024
STRUCTURE:BODY, VISIBILITY/WIPER, UNKNOWN OR OTHER
While at the gym one evening on 1/3, I came back to my car and noticed a shattered rear windshield. Initially my thoughts were 'did my car get broken into?' however, nothing was missing and my gym is located in a fairly safe part of town. Also, this occurred early evening, one of the busiest times at the gym and an unlikely time for a break in. I notified the police, my insurance company, and the gym. The police reviewed footage of the parking lot and didn't see anything that suggested a break it. Shortly thereafter, I became aware of many HRV owners experiencing 'spontaneous' shattering of the rear windshield. The situation was beginning to make more sense. I believe that I am a victim of this defect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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