Honda Civic Complaints (2023)

252 consumer complaints on file.

#11689447September 24, 2025
AIR BAGS
Gentlemen: On August 11, 2025, the 2023 Honda Civic, VIN # [XXX] , was involved in an accident on the Miami/Gainesville Highway, resulting in a side impact with a truck. Fortunately, nothing serious happened to the health of my son, who was driving the vehicle. However, I am writing to you, motivated by the fact that I notified Honda USA approximately a month ago of the following information, and I have not received a response. I consider it important that the vehicle be inspected because the airbags never operated despite the serious collision. This can be verified by inspecting the vehicle, which was a total loss, Progressive Insurance Company case # 25-759026303. I believe it is my duty to notify you of this situation and find out what happened to prevent further harm. Today I spoke with Honda USA via the chat on their website, and the response was that the case still doesn't have a manager assigned to service it. I think that's irresponsible. Thank you for your efforts in this regard. I remain at your service. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11686510September 11, 2025
STEERING, SUSPENSION, WHEELS
when driving the steering gets stuck and have to abruptly jerk the steering wheel to get it unstuck, this is related to Recall Number23V-704 and Honda is refusing to replace the steering rack and pinnion as resomended by my local honda dealer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11681293August 18, 2025
SEATS
The contact owns a 2023 Honda Civic. The contact stated that while driving at various speeds, the front driver's side seat was shaking, and the recliner was wobbly. The vehicle was taken to a local dealer, and it was determined that the front driver’s side seat was not installed properly. The vehicle was repaired; however, the failure reoccurred. The contact stated that the front driver’s side seat was repaired on three separate occasions; however, the failure reoccurred. In addition, the contact related the failure to NHTSA Campaign Number: 24V859000 (Seats); however, the VIN was not included. The manufacturer was made aware of the failure. The failure mileage was approximately 14,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11674373July 17, 2025
POWER TRAIN
I am the owner of a 2023 Honda Civic Sport equipped with a CVT transmission (Honda M-CVT). While the transmission has not yet failed outright, I am reporting a serious safety and consumer risk created by the design and business model surrounding these units. Honda CVTs are sealed, non-serviceable by design. Dealerships and third parties are unable to replace individual internal components or inspect wear inside the CVT without replacing the entire unit. The fact that Honda refuses to sell parts for these CVTs essentially makes them disposable powertrains. This creates a dangerous precedent ans owners cannot plan for long-term ownership or safety. CVTs in these cars often fail outside of warranty with no prior warning, and consumers are left without options other than full replacement, which many cannot afford. I am reporting this as a safety issue because when these CVTs degrade, they: Hesitate when accelerating from a stop (which has happened to me) Cause unpredictable power delivery Create unsafe situations during merging or turning Honda’s refusal to allow proactive service or repair (such as belt inspection or internal cleaning) forces owners to operate on faith, which is not acceptable for a mission-critical safety component like a transmission. This is compounded by the fact that these CVTs are installed across Honda’s most affordable trims, affecting working-class people disproportionately. Dealerships confirm no individual repair options exist. The issue is “normal” until failure. Transmission fluid changes are the only service allowed. Occasional hesitation and inconsistent acceleration. No dashboard warning lights have been triggered. This is a case of planned obsolescence leading to unavoidable safety risk. This design forces cars to enter the used market with a major mechanical failure already ticking down. This is a case of planned obsolescence leading to unavoidable safety risk.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11672605July 10, 2025
UNKNOWN OR OTHER
When raining and I back up, the camera becomes covered with water and I am unable to see what is behind me. I also had my driver window shatter while I was driving for no apparent reason. This was very upsetting.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11672601July 10, 2025
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
On over a dozen occasions my vehicle’s check engine light randomly comes on and then my car stalls out while driving and begins decelerating quickly. It is very dangerous and scary when this has happened on the freeway or in places where there is nowhere to pull off the road. My Honda Civic is less than 2 years old and has already been in the service department at Honda for a combined total of more than 30 days. Honda keeps trying to replace things but the issue keeps happening and they haven’t been able to properly diagnose or fix the problem. It is unsafe to drive this car and Honda has been unable to fix it. I bought this car brand new with 0 miles and the issues started early on before I reached 20,000 miles. I attached one of the most recent invoices from Honda where they noted the fuel injectors failing and codes of misfires in all cylinders. They most recently tried replacing the fuel injector but it still hasn’t fixed the problem. This car is unsafe to drive and has been in the shop multiple times for more than 30 days for the same issue that they can’t seem to fix.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11668413June 22, 2025
UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: WARNINGS
I had checked in the Blue Book for resente repair in my used car It statement of previous repairs on the fron vender and tires. my concern is That it was not disclosure statement to me When I had asked they dealership sales person.. that they where a minor repairs caused by the previous owner hitting a rabbit.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11666985June 15, 2025
LANE DEPARTURE: WARNING, LANE DEPARTURE: ASSIST, FORWARD COLLISION AVOIDANCE: WARNINGS
I bought my car from Honda Civic on colerain avenue Cincinnati Ohio in 2023. In December 2024 I started having issue with my driver assistant technologies. My driver assistant technologies lights started flashing . As they were flashing none of my assistant technologies were working. When they finally went off it gave me a message to call the dealer. Which I did immediately. They told me to bring my vehicle in and they would check it. Service department calibrated the camera on the windshield. Picked my vehicle up about a month and a half after it happened again. Brought my vehicle in for the second time to the service department. Picked my [XXX] up for the second time. About a month and a half to two months and happen again. Vehicle in for the third time. They stated that it was a windshield that I had replaced by someone outside of Honda. They said I had to have my windshield replaced and also the camera by them. It cost me $1,000 for the windshield the camera was not charged to me. At this point it was like a guessing game. Picking my vehicle up for the third time. 2 months after picking it up the third time it did it again on [XXX]. I am looking for another Honda dealer to take it to to see if they could figure out what it's going on with that. I have all of my receipts. They can't seem to fix it at Honda Civic on colerain. I was told that if they couldn't fix that I would have to keep my vehicle as is. This is a safety hazard all I'm asking for is to have my vehicle and working condition. That is not happening. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11665642June 8, 2025
ELECTRICAL SYSTEM
When I first got the car. I had the cigarette lighter go out and the car had about 29,000 miles on it. The put two fuses and they blown. Now my car ac has went out. I have been told by a professional that the car sounds like it has a lot an electric issue. I have a friend who has the same issue with the same car with her CarPlay and cigerette lighter not working properly
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653023April 6, 2025
AIR BAGS
So we were in a accident the front right of the bumper was completely destroyed and the airbags didn’t deploy
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11645880March 2, 2025
STEERING
I received a recall notice for my vehicle in November 2024, and immediately called Honda to schedule an appointment for repair. My original date for the recall repair was scheduled for 12/7/24. Days before the repair was scheduled to take place, Honda called me to cancel my appointment and claimed that they did not have the available parts needed to complete the job. I asked to reschedule my appointment and the dealer refused, claiming that parts were back-ordered. I was told that they would call me during the first week of January 2025 to reschedule. When the dealer did not reach out to me, I called them several times and left messages. My calls were not returned. Finally, I was able to get someone from the Parts Department on the phone, who claimed that there was a national back-order on the necessary parts for the repair. I expressed concern for my safety as my steering wheel has been locking up for the past several months, but was told that there was nothing I could do but wait. It is now March 2025, 4 months after I received the recall notice, and I am still without an appointment. Despite my repeated appeals for help, Honda continues to endanger my family and me by refusing to repair my vehicle in a timely manner.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11643297February 18, 2025
STEERING
The contact owns a 2023 Honda Civic. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact called another local dealer, Route 22 Honda (75 US-22, Hillside, NJ 07205). The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642820February 14, 2025
STEERING
The contact owns a 2023 Honda Civic. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was not yet available. The contact stated that the vehicle was difficult to steer. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 38,000. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642791February 14, 2025
AIR BAGS, POWER TRAIN
The contact owns a 2023 Honda Civic Hatchback. The contact received notification of NHTSA Campaign Number: 24V744000 (STEERING). The contact stated that while driving at 75 MPH, the driver-side air bag deployed on its own without a crash or impact with an object. As a result, the driver lost visibility and control of the vehicle, resulting in a crash with another vehicle. The contact's vehicle veered into oncoming traffic. The contact was unsure whether there was a warning light illuminated. The paramedics were called, and the contact was transported to the hospital. The contact suffered injuries to the stomach. A police report was filed. The vehicle was towed to a towing yard. The insurance company was notified and is pending an investigation. Weeks before the accident, the contact notified the manufacturer to report issues with the vehicle. The manufacturer advised the contact to take the vehicle to the dealer to have it inspected. The dealer rotated the tires and changed the oil. The manufacturer was not made aware of the failure. The failure mileage was approximately 1,200.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11641160February 6, 2025
STEERING
The contact owned a 2023 Honda Civic. The contact stated that while driving on a neighborhood street at 20 MPH when the steering wheel became difficult to maneuver and the vehicle began to drift to the right causing the contact to crash into a mailbox. No warning lights were illuminated. There was property damage to the mailbox. The vehicle came to a stop upon crashing into the mailbox. The air bags deployed. The vehicle was towed to a local junkyard. A police report was filed. The vehicle was destroyed. The contact stated that she and her son were injured and that he was seated in the front passenger seat. Nobody outside of the vehicle was injured. The contact sustained injuries to her back, shoulders, and arms, and her son sustained injuries to the head. Medical treatment was needed for the injuries of both the contact and her son. The local dealer was not contacted, therefore the vehicle was not diagnosed as insurance declared the vehicle a total loss. The contact believed that NHTSA Campaign Number: 24V744000 (STEERING) was related to the failure. The manufacturer was notified of the failure. The approximate failure mileage was 58,000.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11638734January 27, 2025
STEERING
The contact owns a 2023 Honda Civic. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11635477January 12, 2025
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, LANE DEPARTURE: WARNING, LANE DEPARTURE: ASSIST
I get a random warning that is an issue with the braking system and the Brake light comes on. The lane departure and cruise control is shut off while the vehicle is in motion. There is a sudden and unexpected drop in speed when the cruise control is shut off by the vehicle. The vehicle remains operable without the systems activated the warnings go away after restarting.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11634258January 6, 2025
VEHICLE SPEED CONTROL
Jark sometimes when shifting it self
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11634046January 4, 2025
STEERING, WHEELS
I got a recall notice in Nov,2024 for my 2023 Honda civic, I called the Honda dealer to make an appointment to get my car fixed,The gentleman told me I can't make my appt now he told me I gotta wait because he doesn't have what they need to fix it, he also said I would get another notification about my car's recall..Here it is Jan,2024 still nothing.The parts that got recalled on my car is nothing to sit around and wait,It's dangerous to take a chance on me driving and my EPS does what the recall said can happen.How long does a dealer have to fix a customer's recall its been months and 1 wk.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11633708January 2, 2025
STEERING
I am writing to report a critical safety concern regarding the recall of the steering system on my 2023 Honda Civic Sport Hatchback. Honda has informed me that the repair will not be available until July 6, 2025—an unacceptably long delay for such a dangerous issue. This delay forces me to choose between risking a potential steering failure while driving or being without reliable transportation for months, despite this being a new vehicle. I request that the NHTSA take immediate action to: Require Honda to expedite repairs. Ensure they provide temporary solutions like loaner vehicles or rental reimbursements. This issue poses a serious safety risk to drivers, passengers, and others on the road. I urge you to investigate and hold Honda accountable for addressing it promptly. Thank you for your attention.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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