GMC Yukon XL Complaints (2002)

151 consumer complaints on file.

#10423041September 2, 2011
SERVICE BRAKES, HYDRAULIC
BRAKE LINE FAILURE ON MY 2002 GMC YUKON DENALI. ALL BRAKE LINES RUSTED AND ONE FAILED WITHOUT A CRASH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10410626July 5, 2011
SERVICE BRAKES, HYDRAULIC
VEHICLE FAILED TO STOP DUE TO BRAKE FAILURE, AFTER PULLING OVER THE DISABLED VEHICLE A QUICK INSPECTION REVEALED ROTTED BRAKE LINES RUNNING TO THE ABS CONTROL UNIT WHICH HAD FAILED UNDER BRAKE PRESSURE CAUSING IMMEDIATE LOSS OF BRAKING WITH NO WARNING OR ANY MIL LIGHT STATUS PRIOR TO FAILURE. ALL THE FRONT BRAKE LINES WERE HEAVILY CORRODED AND ALL NEEDED REPLACING BEFORE THE VEHICLE WAS USABLE. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10400170May 6, 2011
FUEL SYSTEM, GASOLINE
VEHICLE RAN OUT OF GAS, FUEL GAUGE READ 1/4 TANK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10397339April 25, 2011
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2002 GMC YUKON XL. THE CONTACT STATED THAT WHILE APPROACHING AN INTERSECTION, THE ABS WARNING LIGHT ILLUMINATED AND THE VEHICLE VIBRATED AS THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE DID NOT STOP WHEN THE BRAKES WERE APPLIED AND WAS IN THE INTERSECTION BEFORE IT FINALLY STOPPED. THE BRAKING ISSUES PERSISTED AS THE VEHICLE WAS CONTINUOUSLY DRIVEN. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THAT THE ELECTRONIC BRAKE CONTROL MODULE HAD FAILED AND WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT CALLED THE MANUFACTURER WHO OFFERED NO ASSISTANCE. THE CURRENT AND FAILURE MILEAGE WAS 156,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10367093November 22, 2010
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2002 GMC YUKON XL. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE STOPPED ACCELERATING AND A BATTERY INDICATION LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE STALLED AND WHEN IT WAS RESTARTED, THE FAILURE OCCURRED AGAIN. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP WHERE THE CONTACT WAS INFORMED THAT THE CRANKSHAFT POSITION SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS BEING REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 116,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10365597November 14, 2010
SERVICE BRAKES, HYDRAULIC
THE BRAKES RECENTLY FAILED ON OUR 2002 GMC YUKON XL 1500 4WD SUV. WHILE DESCENDING A MODERATELY STEEP HILL ON OUR STREET, MY WIFE DEPRESSED THE BRAKE PEDAL TO SLOW THE VEHICLE, AND THE PEDAL WENT ALL OF THE WAY TO THE FLOOR. THANKFULLY, SHE WAS ABLE TO COAST THE VEHICLE UP THE NEXT HILL AND BRING IT TO A STOP. INSPECTION REVEALED BRAKE FLUID HAD LEAKED FROM A HIGHLY CORRODED BRAKE LINE ON THE UNDERSIDE OF THE VEHICLE, BELOW THE DRIVER'S SEAT. THREE OTHER ADJACENT BRAKE LINES WERE ALSO SIMILARLY CORRODED. UPON CONTACTING THE NEAREST GM DEALER (TOM GILL CHEVROLET, FLORENCE, KY), THE SERVICE AGENT INFORMED ME "THAT'S NOT UNCOMMON IN A 9-YEAR OLD VEHICLE." FOUR ALMOST COMPLETELY RUSTED BRAKE LINES, IN JUST 8 YEARS? THAT RIDICULOUS! I HAVE A 16-YEAR-OLD TOYOTA IN THE DRIVEWAY THAT DOESN'T HAVE THIS PROBLEM, AND I SHOULDN'T EXPECT TO HAVE IT WITH MY MUCH MORE EXPENSIVE AND FAR NEWER AMERICAN MADE SUV. TOM GILL SERVICE REFUSED TO GIVE ME AN ESTIMATE OF REPAIR, STATING I WOULD HAVE TO HAVE IT TOWED THE 17 MILES TO THE DEALERSHIP, WITH A "WE'RE COMPETITIVE--WE'LL GIVE YOU A COMPETITIVE PRICE." COMFORTING. A FEW MORE CALLS TO LOCAL SHOPS REVEALED AN ESTIMATE OF BETWEEN $850-1,100 FOR REMOVAL AND REPLACEMENT OF ALL FOUR LINES. I ENDED-UP SPENDING 22 HOURS PULLING-OUT THE OLD LINES AND BENDING/FLARING/INSTALLING ENTIRELY NEW FRONT LINES MYSELF. LAST WEEK I LEARNED I'M NOT ALONE--A WCPO NEWS REPORT REVEALED THIS IS PROBLEMATIC WITH GM TRUCKS/SUVS, WITH GM DEFLECTING BLAME TO "SALT BRINE." AFTER ALL OF THESE YEARS, AMERICAN MANUFACTURERS ARE STILL TAKING SHORTCUTS AND CANNING ETHICS...TOYOTA WILL CONTINUE TO WIN MARKET SHARE AS LONG AS THIS CRAP CONTINUES. I'M ANGRY BECAUSE IT'S PUTTING OUR FAMILIES AT RISK. NO ONE GOT HURT THIS TIME, AT LEAST NOT IN MY FAMILY, BUT THE POTENTIAL IS CERTAINLY THERE. I THINK GM SHOULD BE HELD ACCOUNTABLE, AND I AM HOLDING ONTO THE CORRODED BRAKE LINES AS EVIDENCE IN THE EVENT OF A FUTURE RECALL. I'D ALSO LIKE THOSE 22 HOURS BACK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10357467September 25, 2010
ELECTRICAL SYSTEM
I PURCHASED A 2002 GMC YUKON XL 2 DAYS AGO, SOLD "AS IS" WITH NO WARRANTY. AT THE BOTTOM OF THE SPEEDOMETER ARE THE LIGHTS THAT INDICATE THE POSITION OF THE SHIFTER (PARK, REVERSE, NEUTRAL, OVERDRIVE, AND GEARS 3,2 AND 1) AND ALSO THE ODOMETER READING. THESE INDICATOR LIGHTS WORKED FINE DURING THE TEST DRIVE BUT BECAME INTERMITTENT ON THE DRIVE HOME FROM THE DEALERSHIP AND WHILE DRIVING THE VEHICLE SINCE THEN. YOU LOSE ALL INDICATION OF WHAT GEAR YOU ARE IN AND OF THE ODOMETER READING. THIS PROBLEM COULD LEAD TO A DRIVER SHIFTING GEARS IMPROPERLY AND UNSAFELY, SUCH AS SHIFTING INTO A FORWARD GEAR IN A PARKING LOT WHEN THE REVERSE GEAR IS INTENDED OR SHIFTING INTO REVERSE WHILE DRIVING AND SEEKING OVERDRIVE AFTER BEING IN A LOWER GEAR. I HAVE NOW BEEN TOLD BY A FEW DEALERS THAT INSTRUMENT CLUSTER FAILURES ARE SOMEWHAT COMMON IN YUKON XLS AND ARE COSTING AN AVERAGE OF ABOUT $700 TO REPLACE THE ENTIRE INSTRUMENT CLUSTER WHEN ONLY A SINGLE GAUGE IS HAVING AN INTERMITTENT PROBLEM. SINCE THE PROBLEM SEEMS TO BE COMMON AND CAN EFFECT SAFETY, AS IN THE EXAMPLES I GAVE ABOVE, PLEASE INVESTIGATE THIS PROBLEM AND SEE IF A RECALL/MANUFACTURER FIX IS WARRANTED. I JUST INVESTIGATED DRIVER COMPLAINTS AROUND THE INTERNET AND FOUND SEVERAL COMPLAINTS ABOUT YUKON XL SPEEDOMETER FAILURE/INTERMITTENT, FOR INSTANCE. IF A DRIVER DOESN'T KNOW WHAT SPEED HE IS TRAVELING AT HE IS A LESS SAFE DRIVER AND A POTENTIAL HAZARD TO OTHERS. EXCESSIVELY SLOW DRIVERS AND EXCESSIVELY FAST DRIVERS CAN BOTH CAUSE SERIOUS PROBLEMS IN TRAFFIC, AND IN RURAL AREAS THERE MAY BE FEWER, IF ANY, DRIVERS ALONGSIDE TO HELP GAUGE THE NORMAL SPEED THAT IS APPROPRIATE. ALSO A VEHICLE COULD UNEXPECTEDLY FAIL OR STALL IN TRAFFIC, CAUSING AN ACCIDENT, IF A DRIVER IS UNAWARE OF AN EXTREMELY LOW BATTERY OR LOW FUEL, ETC. INSTRUMENT CLUSTERS ARE VERY IMPORTANT FOR SAFETY IN MANY WAYS. PLEASE INVESTIGATE PROBLEMS WITH INTERMITTENT AND FAILURES IN THE INSTRUMENT CLUSTERS USED IN 2002 GMC YUKON XLS. (MINE IS A 1500). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10356376September 19, 2010
VISIBILITY, STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
2002 GMC YUKON XL REAR TAILGATE GLASS FAILED/BROKEN HINGE DUE TO POOR DESIGN. THIS RESULTS IN THE REAR GLASS HELD ON BY ONE HINGE INSTEAD OF TWO. REAR GLASS DOES NOT CLOSE PROPERLY AND IS AT RISK TO DETACH FROM VEHICLE. MANY OWNERS OF THIS VEHICLE (AND SISTER VEHICLES TAHOE AND SUBURBAN) HAVE EXPERIENCED THIS DEFECT. GM FAILS TO ACKNOWLEDGE OR ASSUME RESPONSIBILITY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10356301September 18, 2010
SERVICE BRAKES, HYDRAULIC
THE MAIN REAR METAL BRAKE LINE ON MY 2002 GMC YUKON XL HAS SPRUNG A LEAK DUE TO RUST. THE VEHICLE HAS 63,000 MILES. THERE WAS A SEVERE LOSS OF PEDAL PRESSURE,A LARGE INCREASE IN STOPPING DISTANCES AND LARGE PUDDLES OF BRAKE FLUID UNDER THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10350745August 20, 2010
SEAT BELTS
I OWN A 2002 CHEVY TAHOE, AND I'M IN CHARGE OF SERVICING THREE, 2002 AND 2003 GMC YUKONS FOR MY PLACE OF EMPLOYMENT. THE MIDDLE ROW SEATS IN ALL OF THESE HAVE SEATBELT ISSUES. THESE ARE EXTREMELY EXPENSIVE TO FIX OR REPLACE AND ALL FOUR VEHICLES THAT I DEAL WITH HAVE AT LEAST ONE OF THE SHOULDER BELTS IN THAT MIDDLE ROW SEAT THAT EITHER WONT COME OUT OR WON'T RETRACT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10347019August 3, 2010
ELECTRICAL SYSTEM
2002 GMC YUKON XL 8.1 VORTEC ENGINE TURNS OFF. POSSIBLY CRANKSHAFT POSITION SENSOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10346928August 2, 2010
SERVICE BRAKES, HYDRAULIC
I RECENTLY EXPERIENCED A TOTAL BRAKE FAILURE AFTER DRIVING TO THE GROCERY STORE TODAY. YESTERDAY, I REALIZED THAT TO STOP, I HAD TO PRESS THE BRAKE PEDAL ALMOST ALL THE WAY TO THE FLOOR. I KNEW SOMETHING WAS WRONG BECAUSE MY BRAKES HAD BEEN WORKING JUST FINE. TODAY I NOTICED THE SAME PROBLEM AND REPORTED IT TO MY BOYFRIEND, WHO CONDUCTED A VISUAL INSPECTION AT THE BRAKE LINES AND UNDERNEATH THE DRIVER SIDE SEAT, BRAKE FLUID WAS LEAKING OUT RAPIDLY AND WAS PUDDLING UNDERNEATH THE VEHICLE. HAD I NOT STOPPED, I WOULD HAVE BEEN IN A SERIOUS ACCIDENT. AS A RESULT, I CAN NOT DRIVE MY VEHICLE BECAUSE THE BRAKES ARE NO LONGER WORKING. I HAVE A 2002 GMC YUKON DENALI XL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10344480July 21, 2010
ENGINE AND ENGINE COOLING
I HAVE A 2002 GMC YUKON XL. THIS VEHICLE THAT I RECENTLY PURCHASED HAS STALLED ON TWO OCCASIONS WHILE DRIVING. BOTH TIMES I WAS IN TRAFFIC AND HAD DIFFICULTY SAFELY GETTING OFF THE ROADWAY, AS I HAD NO POWER. I HAVE DONE A FAIR AMOUNT OF RESEARCH AND FOUND THAT I AM 1 OF MANY WITH THIS COMPLAINT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10328143April 29, 2010
SERVICE BRAKES, HYDRAULIC
WHEN APPLYING BRAKES, PEDAL UNEXPECTEDLY WENT TO FLOOR & BARELY AVOIDED COLLISION. HAD CAR TOWED TO DEALER, NOTIFIED DEALER OF BRAKE LINE FAILURE THAT NHTSA & GM ARE AWARE OF, AFTER THERE FOR 2 DAYS & DEALER NOT RETURNING OUR CALLS, WAS EVENTUALLY NOTIFIED 4 CORRODED BRAKE LINES NEED REPLACEMENT AT MY EXPENSE, STILL WAITING FOR ESTIMATE OF REPAIR COST GOING ON 3 DAYS. MY HUSBAND WAS A MECHANIC AT GM DEALERS FOR OVER 12 YEARS & NEVER SEEN 1 STATIC BRAKE LINE RUPTURE NEVERMIND 4 BECOME DEFECTIVE AT THE SAME TIME ESPECIALLY CONSIDERING THE VEHICLE BARELY HAS 60,000 MILES ON IT & HAS ALWAYS BEEN WELL MAINTAINED. DEALER WAS VERY UNCOOPERATIVE IN SEEKING GM REMEDIATION ASSISTANCE FOR US OR TAKING ANY SELF-INITIATIVE ANYTIME TO KEEP US INFORMED, VEHICLE OUT OF SERVICE & HAS BEEN AT DEALER FOR GOING ON 3 DAYS NOW, AFTER NOT FOLLOWING UP WITH US NOR RETURNING OUR CALLS JUST REACHED DEALER RIGHT BEFORE CLOSING TIME & WAS INFORMED THEY STILL CANNOT LOCATE PARTS AT FACTORY OR ANYWHERE ELSE, FACT THAT 4 LINES DEFECTIVE SIMULTANEOUSLY & STILL UNABLE TO LOCATE PARTS CLEARLY INDICATES MANUFACTURING DEFECT... NO CAR, NO SERVICE, NO PRICE, NO PARTS, WHEN WILL IT EVER END? RECOMMEND URGENT PRIORITY -IF NOT REMEDIED QUICKLY- MANY LIVES COULD BE LOST! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10327164April 23, 2010
ENGINE AND ENGINE COOLING
THE ENGINE CAN STALL INTERMITTENTLY AT HIGHWAY SPEED WITHOUT WARNING. THIS SITUATION CAN SEVERELY IMPAIR HIGH SPEED STEERING AND BRAKING ABILITY. AFTER STALLING ENGINE WILL NOT START WHILE COASTING IT WILL START NORMALLY AFTER COMING TO A COMPLETE STOP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10327021April 22, 2010
ENGINE AND ENGINE COOLING:ENGINE
ENGINE SHUTS DOWN WHILE DRIVING: I HAVE A YUKON XL 2002. OVER THE PAST 6 MONTHS THE ENGINE WOULD SUDDENLY SHUT DOWN WHILE THE CAR IS BEING DRIVEN. IT HAS OCCURRED AT HIGH SPEED AND AT LOW SPEED. I HAVE TAKEN IT BACK TO THE DEALER NO LESS THAN 5 TIMES AND THE PROBLEM PERSISTS. THIS REPRESENTS A MAJOR DANGER AS WHILE ON THE HIGHWAY, WHEN THE ENGINE SHUTS DOWN THE CAR BECOMES DIFFICULT TO MANEUVER AND MOVING OUT OF THE HIGHWAY TRAFFIC HAS BEEN EACH TIME EXTREMELY DANGEROUS TO ME AND TO OTHER DRIVERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10326041April 16, 2010
SERVICE BRAKES, HYDRAULIC, EQUIPMENT:MECHANICAL
THE BRAKES ON MY 2002 GMC YUKON XL SEEM TO FAIL AT LOW SPEED. YOU PRESS ON THE BRAKE PEDAL AND IT GOES TO THE FLOOR AND DOES NOT STOP. WE HAVE HAD THE SPEED SENOR REPLACED, RECALLED PART REPLACED IN 2005. THE DESCRIPTION SOUNDS EXACTLY LIKE WHAT IS HAPPENING WITH MY TRUCK. GMC SAYS IT WILL NOT REPLACE THIS PART FOR FREE,SINCE IT HAS BEEN REPLACED ONCE BEFORE. THIS PART IS A VERY SERIOUS SAFETY PART, I FEEL GMC SHOULD REPLACE IT. SAFETY FIRST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10325587April 14, 2010
LATCHES/LOCKS/LINKAGES
I HAVE A 2002 GMC YUKON XL AND IT DOES NOT HAVE THE LATCH SYSTEM. I LEARNED FROM THE LOCAL SHERIFF'S OFFICE THAT ALL VEHICLES MANUFACTURED IN THE YEAR 2002 AND AFTER SHOULD HAVE THE LATCH SYSTEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10298664January 7, 2010
POWER TRAIN:DRIVELINE
KNOCKING NOISE IS HEARD COMING FROM THE FRONT OF THE VEHICLE AND IS FELT AS A "CLUNK" THROUGH THE STEERING WHEEL. HAPPENS WHEN PARALLEL PARKING....TIGHT, SLOW TURNS IN REVERSE. FEELS LIKE GEARS IN THE DIFFERENTIAL ARE STICKING AND LURCHING. IT HAS BEEN HAPPENING ON AND OFF FOR A LONG TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10293178November 22, 2009
SERVICE BRAKES, HYDRAULIC
AFTER THREE PREVIOUS "REPAIRS" INCLUDING ONE RECALL, OUR 2002 GMC YUKON XL ABS BRAKES ARE MALFUNCTIONING FOR THE FOURTH TIME, EXHIBITING THE EXACT SAME CONDITION THAT WAS THE SUBJECT OF A 2005 RECALL. THE ABS BRAKE SYSTEM ACTIVATES ON DRY PAVEMENT WHEN BRAKES ARE APPLIED AT LOW SPEEDS, RESULTING IN A LONGER THAN NORMAL STOPPING DISTANCE. ON SEVERAL OCCASIONS COLLISIONS HAVE NARROWLY BEEN AVOIDED AS THE ABS BRAKE PEDAL "CHATTERING" INTERFERES WITH NORMAL BRAKING AT CRUCIAL TIMES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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