GMC Terrain Complaints (2011)

386 consumer complaints on file.

#10994948June 13, 2017
ENGINE
"TAKATA RECALL" MY VEHICLE IS BURNING 2-3 QUARTS OF OIL BETWEEN SCHEDULED OIL CHANGES. I HAVE RETURNED IT TO THE DEALERSHIP 3 DIFFERENT TIMES, ONLY TO BE TOLD NOTHING WAS WRONG WITH THE VEHICLE. I HAVE RESEARCHED THIS THOROUGHLY, AND THERE ARE HUNDREDS OF SIMILAR COMPLAINTS REGARDING EXTREME OIL CONSUMPTION. THE VEHICLE IS ONLY DRIVEN IN THE CITY. I VERY RARELY TAKE IT ON AN INTERSTATE OR HIGHWAY. THERE ARE NO SIGNS OF LEAKAGE ON MY DRIVEWAY, PARKING SPOT AT WORK, OR ON THE UNDERNEATH SIDE OF THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10992468May 31, 2017
ENGINE
TL* THE CONTACT OWNS A 2011 GMC TERRAIN. WHILE THE VEHICLE WAS AT A STOP SIGN, IT LOST POWER. THE VEHICLE WAS ABLE TO RESTART AFTER ONE ATTEMPT. THE VEHICLE WAS TAKEN TO THE ALLEN SAMUELS CHEVROLET BUICK GMC DEALER WHERE IT WAS DIAGNOSED THAT THE CAMSHAFT POSITION ACTUATOR SOLENOID INTAKE BANK NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 41,783. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10992229May 30, 2017
VISIBILITY/WIPER
WHILE DRIVING HOME ON THE HIGHWAY, IT BEGAN TO RAIN HEAVILY. I WENT TO TURN ON MY WINDSHEILD WIPERS AND THEY WOULD NOT ENGAGE. I WAS TERRIFIED AND COULD NOT SEE A THING. BECAUSE THE TRAFFIC WAS HEAVY, I WAS NOT GOING FAST, BUT SLOWED DOWN EVEN MORE TO AFFORD MYSELF SOME VISIBILITY. I DID SOME RESEARCH ON THIS PROBLEM AND FOUND RECALLS FOR THE 2013 MODEL. I ALSO FOUND WEBSITES WHERE OTHER MODEL YEAR OWNERS HAVE DETAILED THE SAME TERRIFYING DEFAULT. I CALLED GMC AND WAS TOLD MY VIN WAS NOT UNDER RECALL. A MECHANIC HAS ADVISED THAT IT SOUNDS LIKE THE MOTOR NEEDS REPLACING BECAUSE HE HEARS THE GEARS GRINDING, BUT THIS WAS NOT AN OFFICIAL DIAGNOSTIC. I DID NOT PURCHASE THE EXTENDED WARRANTY WHEN I BOUGHT THE CAR IN DECEMBER 2016. I CANNOT BELIEVE I HAVE TO FORK OVER $$$ TO FIX AN KNOWN GMC ISSUE. I HAVE READ COMPLAINTS ON THE LINK BELOW FROM 2010 OWNERS AS WELL. I HOPE GMC WILL EITHER MAKING THIS MODEL YEAR PART OF THE RECALL, OR REIMBURSING THE OWNERS EXPENSES TO FIX IT. THANKS FOR THE PLATFORM TO BE HEARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10991050May 22, 2017
STEERING
WE ARE EXPERIENCING A SHUDDER, STEERING VIBRATION FELT THROUGH THE STEERING WHEEL AND VEHICLE STRUCTURE, COMBINED WITH A MOAN TYPE NOISE. THIS CONDITION IS NOTICED IN DURING LOW SPEED MANEUVERS OR WHEN CAR IS STATIONARY AND THE WHEEL IS TURNED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10990701May 20, 2017
ENGINE, UNKNOWN OR OTHER
I HAVE A 2011 GMC TERRAIN WITH 59000 MILES ON IT AND THE CATALIC CONVERTOR IS ROTTING AWAY AND I WAS WONDERING IF THERE WAS ANY OTHER PROBLEMS OR IF IT WILL BE COVERED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10985924May 16, 2017
AIR BAGS
WHILE DRIVING ON 77 SOUTH IN CHARLOTTE GETTING ON THE BROOKSHIRE FREEWAY. GOING WITH THE FLOW OF TRAFFIC. IT WAS A LEFT MERGE AND THE SIDE AIR BAGS WENT OFF. THERE WAS NO DEBRIS IN THE ROAD AND NOTHING WAS HIT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10984793May 10, 2017
ENGINE
AS I READ THROUGH ALL THE COMPLAINTS I DO NOT UNDERSTAND WHY THERE ARE NOT MORE RECALLS ON THIS VEHICLE. I LOVE THE CAR ITSELF BUT AFTER ONLY HAVING THE CAR FOR 15 MONTHS THE MOTOR COMPLETELY FAILED WITH NO WARNING. OUR TERRAIN HAS THE 3.0 ENGINE BUT THERE IS AN EXTENSION OF WARRANTY ON THE 2.4 ENGINE. HOWEVER THE COMPLAINTS ON THE 2.4 MOTOR MIRRORS WHAT HAPPENED TO US. WE HAD FUEL INJECTORS REPLACED A FEW MONTHS AGO AND OIL CHANGED AT THAT TIME. THE NIGHT THE ENGINE DIED IT HAD MADE SOME STRANGE NOISES BUT NO HESITATION AND NO WARNING LIGHTS. NOT EVEN A CHECK ENGINE LIGHT. MY HUSBAND CHECKED THE OIL AND IT WAS LOW. THERE IS NO WAY IT COULD HAVE BEEN LOW. HE ADDED SOME BECAUSE THAT IS WHAT WE ARE CONDITIONED TO DO BUT IT NEVER WOULD REGISTER ON THE DIPSTICK. WE DROVE 1/2 MILE AND THE WITHOUT WARNING; NO NOISES OR WARNING LIGHTS THE CAR DIED AT A BUSY INTERSECTION. THANKFULLY MY HUSBAND WAS ABLE TO PUSH ME IN THE CAR TO SAFETY BUT THE CAR NEVER RESTARTED. WE HAD IT TOWED TO THE DEALER WE PURCHASED IT FROM AND THEY SAID THE MOTOR SEIZED UP BUT ARE UNABLE TO TELL US WHY UNLESS WE PAY FOR THEM TO TAKE THE MOTOR APART. THEY ARE UNABLE TO FIND ANY ERROR CODES. THEY ARE TELLING US WE NEED A NEW MOTOR COSTING $7400 TO PURCHASE AND PUT IN. THE CAR IS OUT OF WARRANTY. WE ONLY BOUGHT THE VEHICLE 15 MONTHS AGO SO WE HAVEN'T HAD IT LONG; WE BOUGHT IT USED. MAKES NO SENSE BUT DOES SOUND LIKE THE STORIES ON THE 2.4 MOTORS. WHEN IS SOMEONE GOING TO TAKE NOTICE THAT THERE IS A PROBLEM WITH THESE GMC MOTORS WHETHER IT IS THE 2.4 OR THE 3.0 ENGINES. DOES IT TAKE SOMEONE TO GET KILLED BEFORE GMC ADMITS THERE IS A PROBLEM??????
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10984161May 8, 2017
ENGINE, VEHICLE SPEED CONTROL
THIS CAR STALLS FOR NO REASON WHILE DRIVING. I HAVE FIXED IT MULTIPLE TIMES BUT NO FIX WORKS. IT STALLED ON ME WHILE EXITING THE FREEWAY YESTERDAY, VERY SCARY SITUATION. I AM WORRIED I WILL BE IN A WRECK. I PRESS THE GAS AND THE CAR WILL NOT ACCELERATE. VERY DANGEROUS IN CERTAIN SITUATIONS. ESPECIALLY WHEN IT STALLS WHILE MAKING A TURN IN A INTERSECTION. ALMOST GOT T-BONED THE OTHER DAY WHEN IT STALLED WHILE A CAR WAS ONCOMING. SINCE GM IS NOT WILLING TO ACKNOWLEDGE THE PROBLEM AND HAVE NOT FIX IN PLACE I WILL BE GETTING RID OF THE CAR AT MY LOSS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10983597May 4, 2017
POWER TRAIN
AT APPROXIMATELY 80,000 MILES, THE TRANSMISSION WEIGHT PLATES DISINTEGRATED, FOULING THE CONTROLLING MODULES. THE TRANSMISSION NEEDS TO BE ENTIRELY REBUILT OR REPLACED. FIRST SCHEDULED TRANSMISSION SERVICE FOR THIS VEHICLE IS AT 100,000 MILES. THIS OCCURRED DURING NORMAL HIGHWAY DRIVING, STRANDING US.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10981009April 27, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2011 GMC TERRAIN. WHILE DRIVING 25 MPH, THE PASSENGER SIDE AIR BAG WARNING SENSOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE OCS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 67,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10980768April 25, 2017
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
WE BOUGHT IT USED IN 2013 AND SHORTLY AFTER IT STARTED HAVE SERIOUS ISSUES . IT STARTED WITH THE TRACTION CONTROL LIGHT COMING ON AND IT POWER DOWN. THEN IT WOULD STAY RUNNING SPITTING AND SPUTTERING AFTER WE TURNED THE KEY OFF . SO THEN WE RECEIVED A LETTER STATING THERE IS A RECALL AND TAKE IT TO THE DEALERSHIP TO HAVE IT FIXED . SO THEY FIXED IT OR AT LEAST THEY SAID IT WAS , SO WE CONTINUED TO DRIVE IT AND THE ENGINE LIGHT CAME ON AND STAYED ON SO I TOOK IT BACK AND THEY SAID IT WAS THE THROTTLE BODY AND CATALYTIC CONVERT . THEN WE CHANGED THOSE PARTS AND IT STILL HAS THE ENGINE LIGHT ON AND SPITTING AND SPUTTERING AFTER WE TURN THE KEY OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10979190April 18, 2017
ENGINE
I BOUGHT THE CAR USED THREE WEEKS AGO. THE CHECK ENGINE LIGHT CAME ON THE OTHER DAY AND I HAD THE CODE READ. IT SAID MY INTAKE CAMSHAFT SENSOR NEEDED TO BE REPLACED. THE LIGHT TURNED OFF A DAY LATER, BUT I CALLED THE DEALERSHIP ANYWAYS AND THEY SAID SOMETIMES IT WILL JUST RED CODES WRONG AND NOT TOO WORRY ABOUT IT RIGHT NOW. A FEW DAYS AFTER THAT I WAS AT A STOP LIGHT AND WENT TO ACCELERATE AND MY CARE SHUT OFF. THIS THEN HAPPENED THE NEXT DAY AFTER I WAS PULLING OUT OF A PARKING SPOT AND LATER THE SAME DAY WHEN I WENT TO PARK MY CAR ON THE STREET. IT SEEMS TO HAPPEN WHEN THE CAR IS IN LOW IDLE.I HAVE READ NUMEROUS COMPLAINTS BY OTHER GMC TERRAIN OWNERS WHO HAVE THE SAME ISSUE. I DON'T NEED TO BE STUCK IN TRAFFIC STALLED WITH THE POSSIBILITY OF BEING HIT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10971664April 10, 2017
POWER TRAIN
VEHICLE TRANSMISSION WILL SUDDENLY DROP INTO 2ND GEAR WHILE DRIVING AND REFUSE TO SHIFT FURTHER. THIS CAUSED VEHICLE TO SUDDENLY DROP SPEED ON HIGHWAY FROM 65MPH TO 40 MPH WITH NO PRIOR WARNING. VEHICLE WILL ALSO SUDDENLY DROP OUT OF MANUAL TRANSMISSION MODE, ALSO WITHOUT WARNING OR INDICATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10968307March 24, 2017
UNKNOWN OR OTHER
LIFTGATE NOT WORKING. ACCESS TO THE BACK COMPARTMENT IS COMPROMISED AS THE LIFTGATE DOES NOT WORK EITHER USING THE WIRELESS KEYS OR PRESSING ON THE BUTTON TO MANUALLY OPEN THE LIFTGATE. THE DOOR CONTINUOUSLY LATCHES AND MAKES IT NEARLY IMPOSSIBLE TO OPEN. I HAVE TO TRICK THE TIMING AND ATTEMPT TO PULL (USING GREAT FORCE) BEFORE THE LIFTGATE WILL LATCH AGAIN. LOTS OF FORCE HAS TO BE USED AS COMPRESSED AIR MAKES IT VERY DIFFICULT TO LIFT AND CLOSE THE BACK LIFTGATE. ALTHOUGH GM HAS HAD NEARLY 900,000 VEHICLES RECALLS WITH THE SAME PROBLEM, I WAS TOLD MY VEHICLE DOES NOT FALL IN THIS RECALL. PLEASE CONSIDER MY 2011 GMC TERRAIN AS PART OF THIS RECALL, SO I CAN GET IT REPAIRED. THANK YOU!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10966111March 15, 2017
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2011 GMC TERRAIN. WHILE DRIVING 65 MPH, THE WINDSHIELD WIPERS STOPPED WORKING DURING A RAINSTORM. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 80,550. UPDATED 05/19/17*LJ *AS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10965962March 14, 2017
ENGINE
TL* THE CONTACT OWNS A 2011 GMC TERRAIN. WHILE DRIVING 45 MPH, THE CONTACT NOTICED AN ODOR OF BURNING OIL EMITTING FROM THE VEHICLE. THE CONTACT PULLED OVER AND DISCOVERED SMOKE UNDERNEATH THE VEHICLE. THE CONTACT THEN OBSERVED OIL POURING FROM UNDERNEATH THE VEHICLE. THERE WAS NO POLICE OR FIRE REPORT. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE REAR MAIN ENGINE SEAL FAILED AND NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS THEN TOWED TO A SECOND INDEPENDENT MECHANIC WHERE IT WAS ALSO DIAGNOSED THAT THE REAR MAIN ENGINE SEAL FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 87,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10957663February 28, 2017
POWER TRAIN, UNKNOWN OR OTHER
EXHAUST MANIFOLD CRACKED BETWEEN CYLINDERS 2 AND 3 UPSTREAM OXYGEN SENSOR FROM HOT EXHAUST GASES FROM THE LEAK PASSING ON THE WIRES AND HEATER ELEMENT WITHIN THE OXYGEN SENSOR AND EXHAUST MANIFOLD TOP HEAT SHIELD. CARBON MONOXIDE LEAKING THROUGH FLOOR BOARD
Crash:
No
Fire:
No
Injuries:
5
Deaths:
0
#10955588February 20, 2017
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
WAS SOLD A VEHICLE WITH MULTIPLE MECHANICAL PROBLEMS WITH IT WITHIN THE FIRST WEEK OF PURCHASE AS WELL AS AN OPEN RECALL ON THIS VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10954790February 15, 2017
FUEL/PROPULSION SYSTEM
PURCHASED MY CERTIFIED 2011 GMC TERRAIN 7/12/2016. AFTER DRIVING A FEW DAYS NOTICED CAR WAS STALLING WHILE ACCELERATING OR IN STOP AND GO TRAFFIC. (1ST SERVICE) TOOK IT IN 7/28/2016 TO BE SERVICED, WAS TOLD IT WAS THE CATALYTIC CONVERTER-VEHICLE WAS BETTER, BUT STILL HESITATES ON TAKE OFF (2ND SERVICE) TOOK IT IN 11/10/2016 RECEIVED THE RECALL NOTICE ABOUT THE FUEL PUMP. FINALLY IT SEEMS TO BE DRIVING BETTER'FOR A COUPLE OF WEEKS (3RD SERVICE) TOOK IN 1/16/2017 TO BE SERVICED- CAR COMPLETELY SHUT OFF ON BUSY HIGHWAY SEVERAL TIMES DURING MORNING RUSH HOUR (STOP AND GO TRAFFIC), THIS TIME ENGINE LIGHT CAME ON. WAS TOLD SOMETHING TO DO WITH ELECTRICAL PROGRAMMING COMMUNICATING WITH THE FUEL PUMP?! AS OF TODAY CAR IS STARTING TO STALL AND HESITATE AGAIN. MY CERTIFIED WARRANTY IS UP IN 3/2017, MY FEAR IS NEXT FEW INCIDENTS WILL NOT BE COVERED. KEEP IN MIND I HAVE NOT HAD THIS VEHICLE A YEAR YET. I HAVE A CERTIFIED LEMON. I DESERVE A REFUND/UPGRADE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10937298December 23, 2016
FUEL/PROPULSION SYSTEM
GOING TO VISIT SON, DAUGHTER IN LAW AND GRANDAUGHTER IN VIRGINIA FROM MICHIGAN. GOT REDUCED POWER MESSAGE WITH STABILITY CONTROL LIGHT. FIRST TIME WAS WITHOUT WARNING ON THE CURVY HILLY PENNSYLVANIA TURNPIKE IN TRAFFIC AT APPX 70 MPH.. LOST POWER ON HILL HAD NO ACCELERATION, VEHICLE DECELERATED IN FRONT OF TRAFFIC. PUT ON HAZARDS AND WORKED OUR WAY OVER TO SHOULDER ACROSS 2 LANES OF TRAFFIC. THANK GOD THIS DIDN'T CAUSE A PILEUP OF HOLIDAY TRAVELERS. STOPPED VEHICLE, ENGINE WAS MISFIRING, THERE WAS NO THROTTLE RESPONSE. SHUT OFF ENGINE AND RESTARTED, POWER WAS BACK BUT CHECK ENGINE LIGHT IS ON. CONTINUED TRIP, 2ND INCIDENT WAS ABOUT 1 HOUR LATER ALSO WITHOUT WARNING. HAD ABOUT 5 INCIDENTS THIS TRIP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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