GMC Sierra Complaints

15,732 consumer complaints on file.

#11529427June 28, 2023
SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL (ESC)
The contact owns a 2019 GMC Sierra 1500. The contact stated while driving 45 MPH, the vehicle started to decelerate independently, and the steering wheel became difficult to turn. The contact stated that several unknown warning lights were illuminated. The contact was able to park the vehicle safely off the highway. The vehicle was not drivable. The contact towed the vehicle first to his residence and then the following day to an independent mechanic and was informed that the Electronic Brake Control Module (EBCM) needed to be replaced. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 19V889000 (Service Brakes, Hydraulic, Service Brakes, Electronic Stability Control) however, the VIN was not included. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 133,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11529165June 27, 2023
BACK OVER PREVENTION
The contact owns a 2022 GMC Sierra 1500. The contact stated while reversing the back over prevention object indictor showed that an object was to the side of the vehicle, causing the contact to rear end the object. No one was injured. There were minor damages to the rear of the vehicle. The vehicle was not diagnosed. The manufacturer was contacted and stated that there was no failure found and provided no assistance. The failure mileage was 13,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11528907June 26, 2023
AIR BAGS
Front collision with a deer at 65 mph. Hit front drivers side. Airbags did not deploy. Airbag dash light is on and a notification to service restraint system.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11528569June 23, 2023
SERVICE BRAKES, STEERING
Problem # 1At low speeds /parking I loose power that affects steering the radio and windows. I get a message on board stability warning message. Steering become hard and can’t control/turn the vehicle Problem #2 at low speeds /parking my brakes loose power I have to press brake really hard to stop truck.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11528620June 23, 2023
AIR BAGS
I called my local GMC dealer (Maxwell GMC, Round Rock, TX) in regard to the Takata Air Bag recall to get some details about the repair (e.g. length of time for repair, parts availability, etc.) In addition to their reponse regarding the length of time and parts availability I was told that their was a high probability that the dash on my truck would crack during the airbag repair. I was also told that the GMC dealer would not cover the cost of the dash damage as a result of the airbag recall work. Shouldn't the repair of the air bag cover any related costs as a result of the repair such such as damage to the dash?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11528063June 21, 2023
LANE DEPARTURE: BLIND SPOT DETECTION, FORWARD COLLISION AVOIDANCE
The contact owns a 2022 GMC Sierra 1500. The contact stated that upon starting the vehicle, the Lane Keep Assist Unavailable message was displayed. The dealer was notified of the failure but offered no assistance. The contact stated that the failure had caused other safety features to not operate as designed. The contact stated that the Blind Spot and Forward Collision Avoidance feature failed to operate as needed. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 8,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11528078June 21, 2023
POWER TRAIN
Check engine light on 2016 GMC Sierra, PO710 and PO711, took to local mechanic and notified me there is a service bulletin related to issue but VIN# shows no recall, below is the service bulletin found online. PIP5700 8L45 8L90 Internal Wiring Harness I
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11528088June 21, 2023
AIR BAGS
Attempts to get the part replaced have been met with long delays in gets the parts necessary even though the dealer tells me they show plenty in their warehouse in another state. I first called on 3/29/23 and was told 1-8 weeks. I called again on 6/21/23 and was told they submitted the order again on 5/11/23 and would do so again today. I tried a second dealer in St. Louis and was told the same thing about expecting months of delays on these parts. This recall is from 2022 and if parts are available, why am I not able to get the repairs completed?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11527959June 20, 2023
ELECTRICAL SYSTEM, STEERING
When trying to turn, the wheel will lock and jerk in the opposite direction, at the same time my dash will say service stabilitrack and my radio screen turns black and the air conditioner/heater turns off. The car looses all power and the ability to turn the wheel in any direction
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11527661June 19, 2023
ELECTRICAL SYSTEM
My son got into the car to drive it and saw a black screen with a message that states “update failed, see dealer” and had multiple languages. Since that date, he has no GPS or backup cam, which he relies on as a new driver. Nothing at all in the info system works.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11527737June 19, 2023
SERVICE BRAKES
In several occasions my brake when approaching stop sign or light and I hit my brakes more than once it goes to the floor and it become difficult to stop without having to push very hard on the brake pedal. It does it almost every time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11527803June 19, 2023
UNKNOWN OR OTHER
A/c just immediately went hot while driving. There is a crack in the condenser weld on the upper right front drivers side. Will be at the dealer next Monday.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11527622June 18, 2023
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, POWER TRAIN
The Column Shifter that is installed on all 2024 GMC Sierra 2500HDs and 3500HDs poses a potential safety risk to its passengers and other drivers on the road. When the column shifter of the vehicle is in the standard drive position the shifter covers part of the screen and the direct path to the radio volume control dial and infotainment home button. It has been found and replicated that attempting to interact with the infotainment screen UI and the home button/volume control dial the driver may easily accidentally bump the shifter into the neutral position. Bumping this 8000lbs+ vehicle into neutral unintentionally can be extremely dangerous to its passengers and fellow motorists especially when hauling a heavy trailer or load like heavy-duty pickup trucks are designed to do. Bumping the truck into neutral can allow the truck to lose its acceleration capabilities and degrade braking capabilities as the engine would be disconnected from the drive wheels, limiting engine braking and exhaust braking. This kind of braking is commonly used to help stop the truck with heavy trailers and loads. This problem has been commonly referred to in multiple Facebook groups relating to the 2024 GMC Heavy Duty Truck. I personally have not had it inspected by any third party as there is not much they can do to remedy the issue. I personally recommend that General Motors redesign the column shifter in these trucks shortening it to come no further than the diameter of the steering wheel eliminating any interference with the infotainment system and the home button/volume dial. GM shall replace this updated shifter free of charge in all trucks just recently built. For GM's sake, it is important that this issue is remedied ASAP as the truck just began production and there is a limited amount on the road. This is available for inspection upon request.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11527307June 16, 2023
AIR BAGS
There is an alert for inspect airbags on the dash.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11527317June 16, 2023
STRUCTURE:BODY, UNKNOWN OR OTHER
Body damage when I bought the truck
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11527324June 16, 2023
AIR BAGS
2007 GMC SIERRA- Consumers writing in about the recall notice and repair of the Takata airbag. Consumer stated " I made an appointment with the dealer." " After waiting in a long line to check in. the serviceman told me that to replace the airbag they would have to remove the dashboard and it most likely will crack during the procedure and the replacement cost is at my expense. He also said that he is not aware of any problem resulting if I choose not to have it replaced. If you can guarantee that replacing the airbag will not crack the dashboard or that you will cover the cost of a new dashboard, I will be happy to honor the recall notice." Recall notice attached.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11527456June 16, 2023
STRUCTURE:BODY
Hit a pot hole in a parking lot and the gas tank fell onto the ground. Upon further inspection, it was discovered that the frame cross members and fuel tank straps are rusted/rotted and cannot support the tank.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11527122June 15, 2023
STEERING, SERVICE BRAKES, ELECTRICAL SYSTEM
1st incident - tried to park turned in and steering went wild stability control light came on & others then truck shut down. 2nd Incident 2 days later- tried to turn off street (with grandkids in car) same thing steering about snapped my wrists off- check engine light came on and others then truck off this was all in a matter of seconds. I turned it on the info system on dash told me to roll down and then roll up window. Husband when driving noticed barking issues - really having to pump brakes (week before) We looked up recalls they are there for both issues for my year make but I have a bigger engine that the recall states so I am not covered yet it is doing all that same stuff for the recall which my husband put it what the truck was doing and found recalls just not for our engine size- THIS TRUCK IS NOT SAFE TO DRIVE AS WHEN YOU TURN IT WILL SHUT OFF IMMEDIATELY. AND YOU LOSE ALL STEERING ETC I AM AFRAID TO DRIVE THIS TRUCK, ESPECIALLY AS WE HAUL OUR GRANDKIDS AND TRAVEL TO IDAHO ON VERY HIGH CURVY ROADS AGAIN NOT SAFE YOUR COMPONETS IT WANTS ME TO CHECK OFF WONLT LET ME CLICK ON ENGINE & AND OTHER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11527126June 15, 2023
ENGINE
2016 gmc sierra 1500 with a 5.3 v8. Dropped a lifter on cylinder one at 79k miles due to the active fuel management known as AFM and Causing the truck to misfire and shake so bad that the truck turned its self off going up hill on a busy highway at 60 mph causing me to have no brakes nor steering and tried turning the truck back on for brakes and steering and it wouldn’t turn over and just crank. Then got it to crank took it home then took it to the dealership the next day which was 5/30/2023 it was at dealership and they fixed after a week of being in the shop from 5/30/2023 to 6/14/2023 the same day I dropped a lifter on cylinder 7 aswell 2 hours after leaving the dealership causing the truck run even rougher and misfiring.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11526959June 14, 2023
AIR BAGS, STEERING, SUSPENSION
Vehicle was regularly maintained and did not show any air bag codes on a reader. Was told by tow truck driver a new ball joint failed after recently being replaced. This caused me to lose steering around a small bend and lead me to go straight into a guardrail at 55mph. Upon impact of guardrail and a 10foot drop off the air bag never went off upon a 55mph head on impact. I had be rushed to hospital and with request for lifeline but was unavailable. I spent day and half in hospital and had to have 15 stiches put in my face from where impacted the windshield 2 or 3 times. Insurance totaled out the vehicle however still in possession of it and just ems ride to e.r. cost $3600. The contact stated the police report indicates brake failure or defective(unit 1).
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0

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