GMC Envoy Complaints (2005)

624 consumer complaints on file.

#10150472February 16, 2006
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR
I TURNED ON THE DEFROSTER ON A COLD EVENING IN A GMC ENVOY I HAD RENTED FROM NATIONAL RENT A CAR. IT WAS, I BELIEVE, A 2005 MODEL. IT WAS A COLD NIGHT AND THE DEFROSTER HAD TO BE TURNED ON. WHILE DRIVING, FIVE MINUTES LATER, A LARGE "CRACK" WAS NOTED. THE WINDSHIELD CRACKED STARTING IN THE EXACT SHAPE OF THE CENTRAL DEFROSTER. THE SINGLE EXIT DEFROSTER IS A HAZARD AS HEAT IS TOO CONCENTRATED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10150151February 13, 2006
EXTERIOR LIGHTING, INTERIOR LIGHTING
I OWN A 2005 ENVOY - 7 MONTHS AFTER OWNING IT - WHILE DRIVING IN THE DARK ALL THE SUDDEN THE HEADLIGHTS AND DASH/RADIO/MIRROR LIGHTS STARTED FLASHING ON AND OFF. "LIKE A COP CAR" TO THE POINT WE PRESSED ON STAR-AFRAID THE CAR WAS GOING TO STALL ON BUSY/DARK FREEWAY. WHEN I CALLED A DEALER THEY SAID OH "THAT'S NORMAL" YOU HAD TO MUCH RUNNING AND NEW CARS CAN NOT HANDLE "HEATER/RADIO ETC. "ITS NO BIG DEAL" > I CALLED ANOTHER DEALER AND THEY SAID NO-THIS IS A PROBLEM BRING THE CAR IN. ENDS UP THERE WAS A BULLETIN FOR THIS AND THE CHIP HAD TO BE UPDATED. VERY WRONG FOR THE ONE DEALER TO SAY NO BIG DEAL-WHEN THEY KNOW A UPDATE WAS OUT. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10148978January 30, 2006
VEHICLE SPEED CONTROL
DT*: THE CONTACT STATED WHILE DRIVING THE VEHICLE SURGES FORWARD. THIS OCCURS EVEN IF THE BRAKE PEDAL OR ACCELERATOR PEDAL IS DEPRESSED. THE DEALERSHIP IS UNABLE TO DUPLICATE THE PROBLEM. THE MANUFACTURER IS AWARE OF THE PROBLEM AND TRYING TO DETERMINE A REMEDY. UPDATED 04/11/06. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10146525December 30, 2005
ELECTRICAL SYSTEM
(2005 ENVOY) ABOUT 1 MONTH AGO I NOTICED THAT MY HEADLIGHTS WERE DIMMING WHILE DRIVING AT NIGHT . THIS HAPPENED SPORADICALLY. WHEN THE LIGHTS DIM, THE HEAT SLOWS DOWN AS WELL. THE INTERIOR LIGHTS OCCASIONALLY DIM WHEN THIS HAPPENS, TOO. MY HUSBAND AND I THOUGHT IT MIGHT BE THE BATTERY AND STARTED TO LOOK AT THE BATTERY GAGE, WHILE ONE OF US KEPT AN EYE ON THE LIGHTS. THIS PROBLEM HAS HAPPENED ABOUT 7 TIMES OVER THE LAST MONTH. LAST WEEK IT HAPPENED ABOUT EVERY 2 MINUTES WHILE DRIVING DOWN THE ROAD. VERY SCARY, AS I THOUGHT THE TRUCK WAS JUST GOING TO SHUT DOWN. I TOOK THE TRUCK TO MY GM DEALER AND THE MECHANIC SAID THAT THERE IS NOTHING WRONG WITH THE TRUCK. THE BATTERY, ALTERNATOR AND WIRES WERE FINE. HE STATED THAT WITH NEW VEHICLES AND EVERYTHING THAT IS RUN IN THEM THIS IS NORMAL. ALTHOUGH HE ALSO STATED THAT HE HAS NEVER SEEN THIS PROBLEM BEFORE. THEIR COMPUTER TOLD THEM THAT NOTHING NEEDED TO BE FIXED. WE HAVE NO AFTERMARKET PRODUCTS IN THE VEHICLE AND THE ONLY THINGS RUNNING WERE THE HEAT AND RADIO. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10144923December 11, 2005
SERVICE BRAKES, HYDRAULIC, ELECTRICAL SYSTEM
ON THE NIGHT OF SATURDAY (AT 9 P.M.), DECEMBER 10, 2005, I DROVE MY GMC ENVOY SLT TO MICHAEL'S. WHEN DRIVING THROUGH THE PARKING LOT, MY DAUGHTER AND I HEARD A LOUD GRINDING NOISE FROM THE UNDERSIDE OF THE VEHICLE. WE PARKED THE CAR, TURNED OFF THE ENGINE, THEN TURNED THE VEHICLE ON AGAIN. SEVERAL ICONS THAT HAD NEVER BEEN DISPLAYED ON THE DASHBOARD SCREEN APPEARED, AND MY VEHICLE'S CLOCK REFLECTED 12:00. THE CLOCK WAS SET FOR THE CORRECT TIME INITIALLY, AND NEVER TAMPERED . WE SHOPPED FOR 20 MINUTES AND RETURNED TO THE VEHICLE, STARTED IT UP AND AGAIN SEVERAL ICONS APPEARED. THE CLOCK SAID 12:00 THOUGH IT WAS 9:30 P.M. WE DROVE THROUGH OUR NEIGHBORHOOD VIEWING SOME CHRISTMAS LIGHTS FOR ABOUT 10 MINUTES. AS I PULLED ONTO OUR DRIVEWAY AND BEGAN BREAKING TO STOP THE VEHICLE AND AND PARK IT OUTSIDE OF OUR GARAGE, IT DID NOT RESPOND TO BREAKING. WHEN I PUSHED THE BRAKE PEDAL DOWN HARDER, THE VEHICLE CONTINUED AT THE SAME SPEED. I SCREAMED THAT WE WERE GOING TO HIT THE GARAGE DOOR, AND AT THAT MOMENT FELT THE VEHICLE ACCELERATE ALTHOUGH I HAD THE BRAKE PEDAL PUSHED DOWN ALL THE WAY. IT SLAMMED THROUGH THE GARAGE DOOR, I QUICKLY SHIFTED INTO PARK AND SHUT OFF THE ENGINE. MY FRONT AND MY DAUGHTER'S FRONT PASSENGER DOOR COULD NOT BE OPENED AND WE SMELLED GAS. MY HUSBAND CALLED 911 AND EMERGENCY VEHICLES RESPONDED. THEY DETERMINED IT SHOULD BE SAFE BUT ASKED THE FURNACE BE TURNED DOWN SO THAT IT WOULD NOT CAUSE ANY COMBUSTION AND TO KEEP THE AREA VENTILATED.. THE GARAGE DOOR WAS TOTALLY DEMOLISHED, AND DRYWALL DAMAGES IN SEVERAL SPOTS. A TECHNICIAN FROM OVERHEAD GARAGE DOORS REMOVED THE REMNANTS OF THE DOOR. MY DAUGHTER'S CAR HAD MINOR PAINT AND DENT DAMAGE AS IT WAS IN THE GARAGE ALREADY. GM'S ROADSIDE TOWING HAULED THE ENVOY ONTO A FLATBED TO TAKE TO THE DEALERSHIP. WE EXPLAINED THE ACCIDENT TO GM WHEN WE CONTACTED THEM FOR ROADSIDE ASSISTANCE. THE VEHICLE IS NOW AT OUR DEALERSHIP, ANDY MOHR, NOBLESVILLE, IN. *NM
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10145390December 6, 2005
ENGINE AND ENGINE COOLING, EXTERIOR LIGHTING:TURN SIGNAL:FLASHER UNIT
CONSUMER 2005 GMC ENVOY HAS A DEFECT THAT CAN NOT BE REPAIRED. VEHICLE STALLED.*TS THE HAZARD LIGHTS CAME ON WHEN THE TURN SIGNAL WAS IN USE. THE DEALER REPLACED A BAD FLASHER. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10143059November 17, 2005
VISIBILITY:WINDSHIELD WIPER/WASHER
I RECENTLY BOUGHT AN GMC ENVOY XUV SUDDENLY ONE DAY WHILE I WAS DRIVING IT AND IT STARTED RAINING, I TURNED ON THE WIPERS AND THEN ADJUSTED IT TO THE SLOWEST MODE. THEY STOPPED WORKING AND I HAD TO DRIVE HOME IN THE RAIN WITH POOR VISIBILITY. I ALSO BOUGHT AN EXTENDED WARRANTY ON MY VEHICLE AND AS OF THIS DATE THERE ARE ONLY APPROXIMATELY 6000 MILES ON THE CAR. I CALLED TO HAVE IT LOOKED AT AND WAS TOLD IT MAY NOT BE COVERED BY MY WARRANTY SO FAR I HAVE NOT HAD THIS PROBLEM FIXED AND THEREFORE HAVE NOT BEEN USING THIS VEHICLE. UNTIL I GET BETTER SERVICE AT GMC I WILL CONTINUE TO NOT USE IT. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10142650November 14, 2005
ELECTRICAL SYSTEM
DT: THE CONTACT STATED THE VEHICLE STALLED WITHOUT WARNING. THE DEALERSHIP STATED THE VEHICLE DEFAULTED INTO THIRD GEAR AND WILL NOT ACCELERATE. THIS WAS DUE TO A COMPUTER PROBLEM. THE DEALERSHIP HAS BEEN ABLE TO DUPLICATE THE PROBLEM, BUT WAS UNABLE TO FIND THE SOLUTION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10141734November 4, 2005
ELECTRICAL SYSTEM
WHEN DRIVING - INTERIOR AND EXTERIOR LIGHTS FLICKER/BLINK. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10142114October 25, 2005
SUSPENSION
CONSUMER LOST CONTROL OF 2005 GMC ENVOY WHILE DRIVING. ***NO WHILE MAKING A RIGHT TURN ONTO A HIGHWAY THE CONSUMER SUDDENLY LOST CONTROL OF THE VEHICLE. THE CONSUMER ATTEMPTED TO CORRECT THE VEHICLE WHEN IT ROLLED OVER TWICE. THE CONSUMER AND HIS WIFE WERE SERIOUSLY INJURED. THE CONSUMER REQUEST THAT A SAFETY INVESTIGATION BE INITIATED IN REFERENCE TO THIS PROBLEM. THIS WAS A RENTAL VEHICLE. *NM
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10140427October 21, 2005
AIR BAGS:SIDE/WINDOW
DT: THE CONTACT STATED WHILE DRIVING AT 45 MPH HIT THE BRAKES AND THE SIDE AIR BAGS DEPLOYED AND KNOCKED HIM UNCONSCIOUS. HE HAD A FRIEND IN THE VEHICLE AND HE WAS ABLE TO USE THE EMERGENCY BRAKE TO STOP THE VEHICLE. THERE WAS NO COLLISION, AND HE WAS UNSURE WHETHER HE RAN OVER ANYTHING. THE ROOF LINING FELL BECAUSE OF THE AIR BAG DEPLOYMENT. HE SUSTAINED HEAD ABRASIONS; HE COULD NOT HEAR OUT OF LEFT EAR, AND COULD NOT SEE PROPERLY OUT OF LEFT EYE. THE VEHICLE WAS TAKEN TO THE DEALERSHIP, AND THEY COULD NOT TOUCH THE VEHICLE WITHOUT A GM ENGINEER'S APPROVAL. HE RECEIVED A HISTORY OF VEHICLE AT TIME OF PURCHASE, AND HAS SINCE NOTICED THERE HAD BEEN BODY WORK DONE.*AK
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10140231October 19, 2005
EQUIPMENT
WHEN REAR ENTERTAINMENT DVD IS USED, THERE IS NO REAR VISIBILITY. THE SCREEN BLOCKS THE REAR COMPLETELY AND YOU ARE ONLY ABLE TO USE THE SIDE MIRRORS. THIS I FEEL IS A MAJOR DESIGN FLAW, AS MY OTHER VEHICLE BY A DIFFERENT MANUFACTURER DOES NOT HAVE THE SAME PROBLEM. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10135604August 30, 2005
SEATS, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
2005 GMC ENVOY HAS DEVELOPED MULTIPLE PROBLEMS. *MR THE DRIVER SIDE FRONT SEAT SIDE COVER WAS COMING OFF AND THE PASSENGER SIDE FRONT WINDOW WAS INOPERATIVE. BOTH ISSUES WERE RECURRENT. *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10131914August 8, 2005
ELECTRICAL SYSTEM
I HAVE A 2005 GMC ENVOY. WHILE DRIVING AT NIGHT BOTH THE INTERIOR AND EXTERIOR LIGHTS BEGAN TO FLICKER PERIODICALLY. I WAS FOLLOWING MY WIFE HOME AND SHE SAID THAT IT WAS A HUGE DISTRACTION TO HER WHEN SHE WAS DRIVING. I TOOK THE VEHICLE TO THE DEALER AND THEY SAID THAT THERE WAS NOTHING WRONG WITH THE VEHICLE. I HAVE LESS THAN 400 MILES ON THE VEHICLE. ACCORDING TO MY FRIEND, HIS 2005 TRAILBLAZER DOES THE SAME THING. NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10127874July 8, 2005
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
DT: CONSUMER OWNS A '05 GMC ENVOY AND HAS DIFFICULTY TOWING A TRAILER WITHIN GM RATES, GM STATES THAT HIS ENVOY CAN TOW A WEIGHT OF 5,800 POUND CAPACITY, HOWEVER HE FEELS THE VEHICLE IS UNABLE TO MANEUVER A TRAVEL TRAILER OF 3,400 POUND CAPACITY. THE CONSUMER HAS BEEN TO THE DEALERSHIP TWICE FOR THIS. THE DEALER STATED THERE WAS NOTHING THEY COULD DO. CONSUMER HAS PULLED THE TRAILER WITH OTHER VEHICLES AND IT PULLS FINE BUT WHEN ATTACHED TO THE ENVOY THERE IS A PROBLEM. CONSUMER FEELS IT IS NOT WITH THE SUSPENSION OF THE VEHICLE BUT WITHIN THE ENGINE WHICH IS A V6. WHEN PULLING TRAILER FOR A DISTANCE AS LITTLE AS 2 MILES THE ENGINE HEATS UP, AND HE EXPERIENCES A LOSS OF SPEED AND ENGINE THE BOGS DOWN TO 30 MPH. ENVOY IS EQUIPPED WITH THE 373 AXLE RATIO AND CAN NOT PULL AN ENCLOSED 24FT TRAVEL TRAILER ON IT'S 6 CYLINDER ENGINE. THE 2ND TRIP TO DEALER, THE SERVICE MANAGER DID DUPLICATE THIS PROBLEM AND SUGGESTED THE CONSUMER NEEDED A V8 ENGINE. ALSO, THERE IS A ELECTRICAL PROBLEM THAT ONLY OCCURS WHEN THE ENGINE IS RUNNING. CONSUMER GAVE EXAMPLES OF AUTOMATIC DOOR LOCKS UNLOCKING BY THEMSELVES AND THE ANTI THEFT SYSTEM ENABLING ITSELF RESULTING IN A SHUTDOWN OF THE VEHICLE. TOOK TO DEALER 10 TIMES FOR THIS PROBLEM. DEALER COULD NOT DUPLICATE PROBLEMS. THE DEALER SAID GM WOULD NOT AUTHORIZE REPAIR UNLESS THEY COULD DUPLICATE PROBLEM. HAS CONTACTED GM CUSTOMER SERVICE AT LEAST 100 TIMES FOR THESE ISSUES WITHOUT ANY LUCK. NO REPAIRS OR CORRECTIONS AS A RESULT. CONSUMER IS STILL EXPERIENCING THESE PROBLEMS AS A RESULT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10124927June 10, 2005
TIRES
I OWN A 2005 ENVOY SLE. I WAS INVOLVED IN AN ACCIDENT THAT WAS A RESULT OF A TIRE BLOWOUT. I WAS CHANGING LANES ON A CITY STREET. I MOVED FROM THE RIGHT LANE TO THE LEFT LANE. THE VEHICLE DID NOT WANT TO ADJUST TO MOVING OVER. I THAN ACCELERATED THE VEHICLE AND IT BEGAN TO FISH TAIL. I TRIED TO CORRECT THE VEHICLE FROM SWERVING AND I HIT THE GUARD RAIL. WHEN I GOT OUT OF THE VEHICLE THE REAR TIRE ON THE PASSENGER SIDE WAS FLAT. I DID NOT HIT THE GUARD RAIL WITH THE REAR OF THE CAR ONLY THE FRONT. I BELIEVE THE BLOWOUT WAS THE REASON THE CAR WAS OUT OF CONTROL. I AM SAVING THE TIRE TO HAVE SOMEONE INSPECT IT JUST TO SEE IF MY CLAIMS COULD BE RIGHT. THE DEALERSHIP DID NOT FIND ANY CUTS IN THE TIRE TO REPRESENT I RAN OVER SOMETHING PRIOR TO THE ACCIDENT. PLEASE CONTACT ME AT [XXX] MY NAME IS [XXX] I AM [XXX]DAUGHTER WHO WAS DRIVING THE VEHICLE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10124137June 3, 2005
STRUCTURE:BODY:DOOR
DT: CONSUMER STATES THAT 2005 GMC ENVOY SLE DOESN'T HAVE A REAR DOOR AJAR WARNING. CONSUMER WOULD HAVE TO GET A MODEL WITH THAT ON IT, IT DOESN'T COME STANDARD.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10119967May 5, 2005
AIR BAGS
SEVERE CAR CRASH WITH MY LEASED 2005 GMC ENVOY. MUCH SIDE AND FRONT DAMAGE OCCURED, BUT AIR BAGS DID NOT DEPLOY. GMC WILL BE SENDING SOMEONE FROM THE PROTECTION ALLEGATION DEPARTMENT TO PERFORM A DIAGNOSTIC TEST ON THE AIR BAGS WITHIN THE NEXT 14 DAYS. THE ACCIDENT OCCURED ON 4/22/05. I DO NOT WANT THE VEHICLE REPAIRED AND GIVEN BACK TO ME FOR THE FOLLOWING 2 REASONS: THE VEHICLE INCURRED (IN MY OPINION, POLICE REPORT, ALLSTATE INSURANCE CO., STERLING AUTO BODY REPAI SHOP) ETC ... EXTENSIVE DAMAGE. THE 2ND REASON IS THE AIRBAGS, AS STATED, DID NOT DEPLOY. IF ANYONE WERE TO BE SEATED IN THE PASSENGER SEAT, THEY WOULD HAVE BEEN SERIOUSLY HURT. I HAVE READILY AT MY DISPOSAL ANY AND ALL ADDITIONAL INFO. WHICH I WILL GLADLY SUBMIT WHEN NECESSARY.
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#10119209April 26, 2005
EXTERIOR LIGHTING:FOG LIGHTS, EXTERIOR LIGHTING:HEADLIGHTS:CONCEALMENT DEVICES
WHILE GOING OVER ANY TYPE OF BUMPS AT NIGHT AT VARIOUS SPEEDS THE FOG LIGHTS FLICKERED ON/OFF. ALSO, THE LENS COVERING THE HEADLIGHTS WERE LOOSE. TOOK VEHICLE TO DEALERSHIP, AND WAS INFORMED BY MECHANIC THAT NOTHING COULD BE DONE TO RESOLVE PROBLEMS. IT WAS THE WAY THE VEHICLE WAS MANUFACTURED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10118143April 20, 2005
VISIBILITY:WINDSHIELD
PURCHASED NEW 05 ENVOY XL 12/04. WINDSHIELD IS SO DEFECTIVE IT IS DIFIFCULT TO FOCUS OR SEE CLEARLY TO DRIVE. CAUSES EXTREME EYE STRAIN AND HEADACHE TO THE POINT OF BEING UNABLE TO CONTINUE TO DRIVE. DEALERSHIP REPLACED WITH ANOTHER WINDSHIELD THEY FOUND AT ANOTHER DEALERSHIP. IT IS JUST AS DEFECTIVE. ENVOY IS EXTEMELY DIFFICULT TO DRIVE BECAUSE YOU CAN'T FOCUS CLEARLY THRU WINDSHIELD. IT WILL MAKE YOU LITERALLY SICK TO TRY AND DRIVE IT IT CAUSES INABILITY TO FOCUS CLEARLY, EXTREME EYE STRAIN/PAIN, MIGRAINE HEADACHES, DIZZINESS AND NO ONE WANTS TO RIDE IN IT BECAUSE IT MAKES YOU SICK. DANGEROUS TO DRIVE...CAN'T SEE WELL. DEALERSHIP WON'T FIX. SAYS THEY HAVE A MEMO SAYING NOT TO FIX ANYMORE BECAUSE THEY ARE ALL DEFECTIVE. WE HAVE WAITED 3MONTHS FOR A REP. TO BE AVAILABLE. SAY THEY HAVE NONE TO LOOK AT IT. THEY ARE REASSIGNING REPS SOON TO OUR AREA. THERE MUST BE SOMEONE FOR GMC WHO CAN FIX THIS DANGEROUS AND 'SICKENING' SITUATION. $40,000+ VEHICLE AND CAN'T DRIVE IT. IT IS SO DANGEROUS TO DRIVE AS YOU CAN'T SEE WELL TO FOCUS IT IS SO DISTORTED. EVERYTHING IS WAVY, OUT OF FOCUS AND HURTS YOUR EYES. TO TRY AND DRIVE IT ON A BRIGHT, SUNNY DAY IS ALMOST IMPOSSIBLE AS THE BRIGHTNESS MAKES THE DISTORTION ALL THE WORSE. I HAVE HAD TO WEAR THREE PAIRS OF SUNGLASSES AT ONE TIME TRYING TO DARKEN IT ENOUGH TO DRIVE ON A SUNNY DAY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to GMC Envoy