GMC Acadia Complaints (2021)

147 consumer complaints on file.

#11427297July 31, 2021
UNKNOWN OR OTHER
As I was driving down Interstate 65 in south Alabama on a drizzling rainy day, the sunroof made a very loud popping noise and then exploded, with shattered glass falling into my SUV. Luckily, I was able to keep my vehicle on the road without swerving and losing control. I closed the sunshade on the sunroof to keep the glass from continuing to fall in and drove home. There was no warning lights nor any indication that something was wrong with the sunroof. When I got home, I called the nearest GMC dealership in Pensacola, Florida to report the issue (850.637.8973). Jonathan Sparks handled the claim. He sent out team members to pick up the vehicle from my home. They first removed as much of the glass as they could to keep it from flying off and possibly hitting another vehicle behind them. They drove it to Pensacola, replaced the entire sunroof, and then brought it back to me. Documentation and pictures are attached.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11418857May 28, 2021
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Was on the interstate driving when the emergency brake engaged causing the car skid the tires and almost completely coming to a stop in heavy traffic. Shortly after this the transmission had issues which caused the car to be undrivable and had to be towed. The dealership had the car for over a month and replaced the TCM. There were no other warnings prior to this.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415501May 7, 2021
ELECTRICAL SYSTEM, BACK OVER PREVENTION: WARNINGS
VEHICLE PURCHASED NEW MID-MARCH 2021 AND IN LESS THAN 30 DAYS THE REAR BACK-UP CAMERA STOPPED WORKING INTERMITTENTLY. THIS HAS OCCURRED SEVERAL TIMES AND THE VEHICLE IS CURRENTLY AT THE DEALER BEING DIAGNOSED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413574April 23, 2021
POWER TRAIN
WIFE WAS DRIVING SOUTHBOUND ON US287 BETWEEN VERNON, TX AND WICHITA FALLS, TX IN A 75MPH SPEED ZONE. VEHICLE ABRUPTLY AND FOR NO APPARENT REASON SLOWED AS IF THE BRAKES HAD BEEN APPLIED WITH SUFFICIENT FORCE TO CAUSE HER TO BEND FORWARD AT THE WAIST. SUBSEQUENTLY, THE VEHICLE SPEED BECAME ERRATIC AND SHE SLOWED TO 25 WHILE MOVING ONTO THE SHOULDER. COULD EASILY HAVE CAUSED A FATAL ACCIDENT HAD TRAFFIC NOT BEEN UNUSUALLY LIGHT. I AM ENCLOSING GM SERVICE BULLETIN ISSUED IN JULY OF 2020 (I FOUND IT POSTED ON THE NHTSA WEB SITE) REGARDING THE TRANSMISSION USED IN THIS CAR. A SAFETY RECALL SHOULD BE IMMEDIATELY ISSUED .GM NHTSA SHOULD HAVE REQUIRED GM TO NOTIFY BUYERS OF THIS CONDITION PRIOR TO PURCHASE WHEN THE INHERENT POTENTIAL DEFECT FIRST BECAME APPARENT. WE BOUGHT THE VEHICLE NEW IN QUESTION ON 2 FEB 21 AND IT HAD BEEN DRIVEN JUST 4,063 MILES AT TIME OF INCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406709April 6, 2021
ELECTRICAL SYSTEM
REAR CAMERA STOPPED WORKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11383159December 12, 2020
ELECTRICAL SYSTEM, STEERING, UNKNOWN OR OTHER
CAR STEERS TO LEFT,VOLUME DOES NOT WORK AFTER A CONNECTED CALL WHILE DRIVING,SCREEN BLACKS OUT AND NOISE COMING OUT OF LEFT DRIVER DOOR PANEL WHILE CAR IS OFF,ALSO MESSAGE THAT SD CARD WAS REMOVED NO APPS WORKING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11376090November 24, 2020
AIR BAGS
WE BOUGHT OUR CAR ON 11/7/2020 ,2 DAYS AFTER STARTING THE MESSAGES APPEAR ON THE SCREEN (SERVICE SAFETY RESTRAINT SYSTEM) CAR AND ON MY PHONE, THIS ALWAYS HAPPEN WHEN IN MOTION, ON A CITY OR HIGHWAY DOESN'T MATTER WHERE YOU'RE DRIVING. WE HAVE NO IDEA WHAT COULD CAUSE THE PROBLEM CAUSE ONLY HAD 2 MILES WHEN TOOK IT OUT FROM THE DEALER. I FEEL THAT IS A DEFECTIVE PRODUCT INSTALLED ON THE VEHICLE. ALSO THE PASSENGER SEAT DOESN'T MOVE TO BE ADJUSTED. WENT TO THE DEALER A WEEK AGO BUT STILL WAITING FOR CALL BACK TO MADE THE REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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