GMC Acadia Complaints (2010)

343 consumer complaints on file.

#11067290February 6, 2018
SUSPENSION
TL* THE CONTACT OWNS A 2010 GMC ACADIA. WHILE DRIVING 55 MPH, THE VEHICLE SHOOK AND VIBRATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE CONTROL ARM AND STRUTS FAILED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 135,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11065825January 30, 2018
EXTERIOR LIGHTING
MY HEADLIGHTS ON MY 2010 GMC ACADIA GO OUT NUMEROUS TIMES A YEAR. TYPICALLY ONE HEADLIGHT WILL BURN OUT AND A FEW DAYS LATER THE OTHER HEADLIGHT BURNS OUT. WE REPLACE THE HEADLIGHT USUALLY BUT THIS TIME WE WENT TO REPLACE THE BUILD AND THE NEW BULB WOULDN'T WORK. THIS IS GETTING EXTREMELY COSTLY TO REPLACE HE BULBS A FEW TIMES A YEAR AND. IS WE MIGHT HAVE AN EVEN BIGGER PROBLEM WITH THE NEW BULB NOT WORKING AT ALL. WHEN THE HEADLIGHTS STOP WORKING SOMETIMES THEY WILL COME BACK ON THEN GO OFF AGAIN THEN COME BACK ON AND THEN EVENTUALLY BURN THE BULB. TYPICALLY ALL THIS HAPPENS WHEN THE CAR IS JUST STARTED.. I BOUGHT THIS CAR NEW AND WE'VE HAD NOTHING BUT PROBLEMS WITH IT. IT'S IN HE SHOP GETRJFN FIXED A FEW TIMES A YEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11065668January 29, 2018
VEHICLE SPEED CONTROL, ENGINE
TL* THE CONTACT OWNS A 2010 GMC ACADIA. WHILE DRIVING 45 MPH, THE THROTTLE MALFUNCTIONED AND THE VEHICLE ACCELERATED RAPIDLY WITHOUT WARNING ON MORE THAN ONE OCCASION. THE CONTACT STATED THAT THE VEHICLE ACCELERATED TO 95 MPH. THE CONTACT WAS ABLE TO SLOW THE VEHICLE DOWN BY DEPRESSING THE BRAKE PEDAL WITH BOTH FEET. BESSETTE MOTORS IN CARRINGTON, NORTH DAKOTA WAS MADE AWARE OF THE FAILURE AND REPLACED THE THROTTLE BODY, BUT THE FAILURE RECURRED. IN ADDITION, THE PEDAL POSITIONING SENSOR WAS REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 85,000. THE VIN WAS NOT AVAILABLE. *TT *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11064700January 24, 2018
STRUCTURE:BODY:HATCHBACK/LIFTGATE
TL* THE CONTACT OWNS A 2010 GMC ACADIA. WHILE PULLING INTO THE DRIVEWAY, THE VEHICLE WAS PLACED IN PARK. THE CONTACT ATTEMPTED TO OPEN THE LIFTGATE AND IT CLOSED BY ACCIDENT. THE CONTACT ATTEMPTED TO RE-OPEN THE LIFTGATE, BUT IT DID NOT OPEN. THE CONTACT NOTICED A "LIFTGATE OPEN" MESSAGE ILLUMINATED BY THE GEARS, WHICH CAUSED THE INTERIOR LIGHTING TO REMAIN ILLUMINATED WHILE DRIVING. THE DEALER WAS CONTACTED (QUIRK FORD, 333 MEMORIAL DR, CHICOPEE, MA 01020) AND STATED THAT THE VEHICLE WAS NOT LISTED IN A RECALL. THE CONTACT WAS ADVISED TO KEEP ALL THE PAPERWORK FOR POSSIBLE REIMBURSEMENT PURPOSES SHOULD SHE DECIDE TO HAVE THE VEHICLE REPAIRED. THE MANUFACTURER WAS NOT AWARE OF THE FAILURE. THERE WERE NO RECALLS ASSOCIATED WITH THE VEHICLE. THE FAILURE MILEAGE WAS 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11033257October 13, 2017
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
DRIVING IN THE RAIN AND THE TRACTION SAFETY CAME ON AS I MAY HAVE SLED ON SOME VERY WET LEAVES. I WAS ABLE TO PULL TO THE SHOULDER AND GET OUT OF TRAFFIC, AS I GATHERED MYSELF AND GOT THE CAR READY TO DRIVE OFF THE TIRES STARTED SPINNING OUT OF CONTROL I AWESOME TRYING TO GET TRACTION THEN THE ABS LIGHT APPEARED AND THE BRAKES STARTED GRINDING. THEN THE VEHICLE SWITCH GEARS AND THE CAR BEGIN TO GO IN A JERKY MOVEMENT AT 6 TO 8 MPH THE RPMS WOULD NOT GO UP AND THE CAR WOULD NOT RETURN BACK TO NORMAL GEAR. AFTER PRAYING I MAKE IT TO MY DOOR THE DASH THEN SAID CALIBRATE VEHICLE BY DRIVING IN A CIRCLE. THE CAR CUT OFF TWICE BUT WOULD IMMEDIATELY START RIGHT UP THEN THE DASH STATED ENGINE IS HOT TURN AIR OFF. NO AIR WAS ON AT ALL. THE THERMOSTAT TEMPERATURE GAUGE WAS ALL THE WAY UP AND ALL THE NEEDLES WERE FLIPPING UP AND DOWN AT DIFFERENT TIMES. I COULD NOT SEEM TO GAIN TRACTION ONLY IN REVERSE AND NO ENGINE LIGHT OR ANY INDICATION OF ANY MALFUNCTION. CAN YOU SEE WHY THERE HAS NOT BEEN A RECALL ON THIS ISSUE BECAUSE AS I SEARCHED TO SEE ABOUT THIS PROBLEM IT HAS BEEN HUNDREDS OF CONSUMERS WITH THIS ISSUE. THIS IS VERY DANGEROUS AND UNSAFE TO ALL DRIVERS. GMC NEEDS TO DO SOMETHING ABOUT THEIR SO CALLED SAFETY FEATURES THAT ARE NOT SAFE AT ALL. I COULD HAVE LOST MY LIFE BECAUSE OF THE WEATHER CONDITION AND THE CAR LOSING TRACTION AND THE TIRES SPINNING OUT OF CONTROL. IT WAS ALMOST LIKE THE COMPUTER DID NOT KNOW HOW TO SHUT DOWN. PLEASE HELP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11031912October 5, 2017
ENGINE, POWER TRAIN
AT 60,000.00 THOUSAND MILES MY TIMING CHAINS NEEDED REPLACED (JUST LIKE THE 2009 WHICH HAS A RECALL) THEN AT 79,000 MILES MY WAVE PLATE CRACKED ON MY TRANSMISSION (WHICH THERE IS A RECALL ON THE 2009 MODEL FOR THE EXACT SAME THING) MY CAR WAS A EARLY 2010 MODEL AND IT LOOKS LIKE THE 2009 ISSUES ARE PROBLEMS ON MY CAR. I THINK IT'S INSANE THAT GM CAN'T STAND BEHIND THEIR WORK BETTER THAN THIS. THE RECALL'S SHOULD COVER THE 2010 MODELS THAT WERE MANUFACTURED WITH 2009 PARTS!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11025449September 25, 2017
STEERING
POWER STEERING PUMP, RACK AND PINION ALL NEEDED TO BE REPLACED WHILE UNDER 100K MILES. WAS UNABLE TO EFFECTIVELY TURN BECAUSE STEERING WAS STIFF. I NOTICED IT MOST AT LOW SPEEDS IN PARTICULAR. HAD SEVERAL OCCASIONS THAT I BEGAN TURNING WITH PLENTY OF TIME TO MAKE A TURN AND BARELY COMPLETED THE TURN IN TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11025024September 22, 2017
POWER TRAIN
79,100.00 MILES WAVEPLATE FAILURE. ENTIRE TRANSMISSION REBUILD REQUIRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11021536September 5, 2017
ENGINE, POWER TRAIN
TIMING CHAIN NEEDED REPLACEMENT DUE TO STRETCH AND CHECK ENGINE LIGHT AT 137,882 WHICH COST $2,049. THIS ISSUE WAS COVERED UNDER SPECIAL WARRANTY FOR 2007-2009 MODEL YEARS, BUT THE 2010 IS NOT COVERED. MY UNDERSTANDING OF GMC'S FIX IS THAT NOTHING CHANGED WITH THE TIMING CHAIN AND THE OIL SYSTEM LIFE WAS LOWERED AS TO WHEN AN OIL CHANGE WAS RECOMMENDED BY THE VEHICLE (MORE FREQUENT OIL CHANGES). I HAVE COMPLETED ALL SCHEDULED OIL CHANGES BASED ON THE AUTOMATED PROMPT FROM THE VEHICLE AND STILL HAD TO COMPLETE THIS COSTLY REPAIR OUT OF POCKET. I WOULD LIKE TO SEE THIS KNOWN ISSUE ALSO COVERED BY THE SPECIAL WARRANTY ON NEWER VEHICLES AND BE REIMBURSED FOR MY EXPENSES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11020192August 28, 2017
STEERING
TL* THE CONTACT OWNS A 2010 GMC ACADIA. WHILE DRIVING VARIOUS LOW SPEEDS, THE STEERING WHEEL BECAME STIFF AND SEIZED WHILE TURNING EITHER LEFT OR RIGHT. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. AFTER THE STEERING WHEEL SEIZED TEMPORARILY, IT RETURNED TO ITS NORMAL FUNCTION. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THERE WAS NO RECALL. IN ADDITION, THE CONTACT WAS PROVIDED WITH THE FOLLOWING CASE NUMBER BY GENERLA MOTORS: C83224002597. THE FAILURE MILEAGE WAS 180,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11019043August 23, 2017
STEERING
I'M HAVING THE SAME ISSUE THAT EVERYONE IS COMPLAINING ABOUT WHERE I LOSE POWER WHEN AT LOW SPEED TRYING TO ENTER OR EXITING A PARKING SPACE. THE STEERING WHEEL BECOMES VERY STIFF. GMC RECALL WAS FOR STEERING PUMP BUT IS MAKING CUSTOMERS REPLACE RACK AND PINION STATING ITS UNRELATED AND IF NOT REPLACED IT WILL NOT HONOR THE 10 YEAR WARRANTY ON THE STEERING PUMP REPLACEMENT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11013599August 8, 2017
STEERING
POWER STEERING KEEPS GETTING TIGHT WHEN I MAKE TURNS, WHERE I CANNOT FULLY TURN THE WHEEL TO MAKE A TURN, IT HAS CAUSED ME TO ALMOST CRASH MORE THEN A HANDFUL OF TIMES SINCE I BOUGHT THE VEHICLE A MONTH AGO
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11013098August 6, 2017
STEERING
VEHICLE WILL INTERMITTENTLY LOSE POWER STEERING WHEN MAKING TURNS (ALREADY HAD CLOSE CALL WHEN I COULDN'T COMPLETE LEFT TURN AND WENT INTO ON COMING TRAFFIC ) VEHICLE WAS DROPPED OFF AT SIERRA CHEVROLET IN MONROVIA. PROBLEM NOT COVERED AND WOULD HAVE TO PAY $1,700
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11012320August 2, 2017
STEERING
RACK AND PINION NEEDS TO BE REPLACED. WHEN CALLING AROUND TO DEALERSHIPS, THEY SAID THAT ITS A COMMON PROBLEM WITH ACADIAS. WHEN A RACK AND PINION NEEDS TO BE REPLACED, IT CAUSES THE STEERING WHEEL TO LOCK UP WHEN TURNING. IT IS A DANGEROUS PROBLEM. REPLACEMENT COSTS IS AROUND $1,800
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11010228July 24, 2017
POWER TRAIN
TL* THE CONTACT OWNS A 2010 GMC ACADIA. WHILE DRIVING VARIOUS SPEEDS, THE GEAR SHIFT FAILED TO WORK. THE VEHICLE WAS TAKEN TO THE DEALER (HENRY BROWN BUICK GMC LOCATED AT 1550 E DRIVERS WAY, GILBERT, AZ 85297; (480) 835-0900). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED SEVERAL OTHER TIMES. THE MANUFACTURER WAS NOT CONTACTED AND WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 70,529.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11002941July 4, 2017
STEERING
AT LESS THAN 70000 MILES STEERING STARTED LOCKING UP AT LOW SPEEDS AND HAS SLOWLY GOTTEN WORSE AT OVER 70000 MILES WITH FLUID LEVEL AT PROPER RANGE AND NO LEAKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10995829June 19, 2017
ENGINE
TL* THE CONTACT OWNS A 2010 GMC ACADIA. THE CONTACT WAS IN THE PROCESS OF TRADING IN THE VEHICLE. WHILE DRIVING APPROXIMATELY 15 MPH, THE VEHICLE SUDDENLY STALLED. THE CONTACT HAD THE VEHICLE TOWED. A CERTIFIED MECHANIC DIAGNOSED THAT THE MOTOR BURNED AN EXCESSIVE AMOUNT OF OIL, WHICH CAUSED THE FAILURE. THE VEHICLE WAS INOPERABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE REPAIR WAS NOT COVERED. THE APPROXIMATE FAILURE MILEAGE WAS 106,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10995479June 16, 2017
STEERING
TL* THE CONTACT OWNS A 2010 GMC ACADIA. THE CONTACT HAD NOT EXPERIENCED ANY FAILURES PRIOR TO THE VEHICLE RECEIVING SERVICE FOR A MANUFACTURER RECALL FOR THE STEERING PROVIDED BY AN AUTHORIZED DEALER (CHRISTOPHER CHEVROLET BUICK, INC., 1111 WICKER ST, TICONDEROGA, NY 12883, (518) 585-2842). THE DEALER TOOK LONGER THAN A WEEK TO REPAIR THE VEHICLE. THE CONTACT WAS UNCERTAIN IF THE REMEDY PREVENTED A FAILURE OR CAUSED A FAILURE. IN ADDITION, THE DEALER MENTIONED THAT THE RACK AND PINION NEEDED TO BE REPLACED DUE TO A LEAK. THE CONTACT STATED THAT THERE HAD NOT BEEN ANY LEAKS SINCE OWNING THE VEHICLE. THE CONTACT WAS INFORMED THAT THE RECALL REPAIR WAS COMPLETED. THE MANUFACTURER WAS NOTIFIED AND PROVIDED NO SOLUTION CONCERNING THE REMEDY AND DEALER REPAIRS. THE VIN AND NHTSA CAMPAIGN NUMBER WERE UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 78,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10990456May 18, 2017
ELECTRICAL SYSTEM
PURCHASED 2010 GMC ACADIA USED. AT 125000 MILES, ENGINE SHUTS OFF WHILE DRIVING, RENDERING IT IMPOSSIBLE TO GET OUT OF THE WAY. HAD TO GET TOWED IN. MECHANIC SAID CORROSION IN SOME WIRES. 2 WEEKS LATER, WOULDN'T START, CALLED TOW TRUCK, SUDDENLY STARTED. HAD TO SPEND $1200 HAVING SENSOR REPLACED FROM WATER DAMAGE. HAD TO PAY $300 FOR NEW WINDSHIELD BECAUSE SAID THAT IS WHERE IT WAS LEAKING. 3 WEEKS LATER, WOULDN'T START, MECHANIC SAID TWO FUSES NEEDED REPLACED. 1 WEEK LATER, WOULDN'T START, PAID ANOTHER TOW, THEN STARTED. TOW TRUCK FOLLOWED ME TO DEALERSHIP. DEALERSHIP CALLED, SAID IT WAS STARTING FINE. COULDN'T DIAGNOSE IF IT KEPT STARTING. TOLD ME TO COME GET IT. ON MY WAY TO DEALERSHIP, THEY CALLED BACK TO SAY, "BINGO", IT STARTED. NEXT DAY, DIAGNOSED IT IS THE ONSTAR MODULE. WTH! $700 MORE DOLLARS DOWN THE DRAIN. SERIOUSLY! IT ISN'T COVERED UNDER ANY RECALLS. I WILL NEVER PURCHASE ANOTHER GMC.................EVER! COSTING A FORTUNE TO KEEP IT GOING. I'M ON A FIXED INCOME FOR CRYING OUT LOUD. STILL OWE FOR THE VEHICLE, TRADING MY LEMON IS NOT AN OPTION AT THIS POINT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10985804May 15, 2017
ENGINE
CAR HAS BEEN SERVICED REGULARLY. ENGINE WAS RUNNING SMOOTH. DROVE APPROXIMATELY 30 MILES ON HWY TO WORK GOT OFF ON CITY STREET AND CAR STARTED SHAKING BAD. PULLED OVER INTO PARKING SPOT AND ENGINE CUT OFF. WOULDN'T RESTART. CALLED TOWING TO OUR REPAIRSHOP. THE FIRST CYLINDER SPARK PLUG WAS BENT RESULTING IN MAJOR ENGINE FAILURE DUE TO TIMING BELT STRETCH. NEED A NEW ENGINE AND FOUND THAT THIS IS BIG PROBLEM WITH GMC ENGINES. BOUGHT THE CAR LESS THAN A YEAR AGO AND IT CURRENTLY HAS 138K MILES. 7K TO REPLACE ENGINE INCLUDING LABOR. WOW MOTHER OF 3 KIDS AND I'M STILL PAYING BIG PAYMENT FOR THE CAR AND INSURANCE.. SO MANY COMPLAINTS ABOUT THIS ISSUE I JUST FOUND OUT WITH GMC COVERING THE ISSUE UP AND NOT BEING RESPONSIBLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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