GMC Acadia Complaints (2010)

343 consumer complaints on file.

#10604484June 19, 2014
STEERING, SUSPENSION
I PURCHASED A NEW ACADIA IN 2010 , I HAVE HAD PROBLEMS WITH THE FRONT END SINCE IT WAS NEW IT HAS GONE BACK TO THE DEALER MANY TIMES FOR FRONT END NOISES AND NOT HANDLING PROPERLY , I DID BRING IT TO THE DEALER COMPLAINING THAT THE CAR WAS NOT STEERING PROPERLY THEY DID DO SOMETHING TO REPAIR IT BUT NOW THE WARRANTY IS EXPIRED AND I WAS TOLD THAT THE STEERING RACK IS LEAKING AND NEEDS TO BE REPLACED AT A COST OF OVER 1800.00. IT IS NOTED IF YOU LOOK INTO IT THAT THIS FRONT END AND STEERING PROBLEM IS WIDE SPREAD , THEIR ARE CASES OF PEOPLE SPENDING THOUSANDS OF DOLLARS ON REPAIRS BUT MORE IMPORTANTLY LOOSING POWER STEERING AND COULD HARDLY CONTROL THE CAR . I WOULD LIKE TO KNOW WHAT IT TAKES FOR YOU TO ISSUE A RECALL ?? PEOPLE BEING IN ACCIDENTS OR INJURED ? THIS IS WELL DOCUMENTED WITH OTHER OWNERS AND WITH TODAY'S TECHNOLOGY I AM SURE YOU CAN LOOK INTO GMC'S REPAIR AND COMPLAINT RECORDS AND YOU WILL SEE THAT THIS IS A SERIOUS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10604307June 18, 2014
STEERING
POWER STEERING FAILURE. IT IS INTERMITTENT. IT IS EXTREMELY DANGEROUS. GM KNOWS THERE IS A PROBLEM. THE ACADIA IS IN THE SHOP TO BE FIXED. NHTSA MUST INVESTIGATE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10598866June 17, 2014
STEERING
VEHICLE BECOMES ALMOST IMPOSSIBLE TO STEER AT LOW SPEEDS. PROBLEM IS INTERMITTENT. BECOMING MORE FREQUENT AND OCCURRING AT HIGHER SPEEDS. VERY DANGEROUS TO DRIVE, ESPECIALLY WHEN STOPPED AND ATTEMPTING TO TURN OUT INTO TRAFFIC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10598159June 13, 2014
STEERING
AT LOW SPEEDS POWER STEERING QUITS? EXTREMELY DANGEROUS MY WIFE ALMOST HAD AN ACCIDENT. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10597526June 11, 2014
STEERING
I STARTED EXPERIENCED STEERING PROBLEMS WITH MY ACADIA WHEN TRAVELING AT LOW SPEEDS WHEN TURNING INTO MY DRIVEWAY OR WHEN PARKING. THE STEERING WHEEL WOULD START TO BIND AND TURNING BECAME VERY STIFF. I CHECKED THE POWER STEERING FLUID AND IT WAS LOW SO I ADDED FLUID. HOWEVER, THE PROBLEM PERSISTED. NOW IT HAS BECOME EVEN WORSE AND OCCURS MORE FREQUENTLY (I.E. WHEN I AM MAKING A SHARP TURN AT A TRAFFIC LIGHT, PARKING, AND AT LOW SPEEDS ON ANY SHARP CURVE IN THE ROAD). I HAVE TAKEN MY VEHICLE TO AN AUTHORIZED GMC DEALER AND HAD IT EVALUATED AND HAVE BEEN TOLD THERE IS "A GEAR GOING BAD IN THE POWER STEERING PUMP" AND IT NEEDS TO BE REPLACED. MY VEHICLE IS ONLY 4 YEARS OLD. I DIDN'T EXPECT A PROBLEM LIKE THIS IN MY VEHICLE. I AM TRYING TO GET THE PUMP REPLACED AS QUICKLY AS POSSIBLE BEFORE I HAVE A WRECK BECAUSE OF THE STEERING ISSUES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10596849June 7, 2014
SEATS, AIR BAGS
THE GMC ACADIA HAS RECENTLY HAD A RECALL FOR A PIECE WITHIN THE SEAT FOR AIR BAGS. HOWEVER THERE IS ANOTHER PIECE CALLED THE PASSENGER PRESENCE MODULE (PART #20933923) WITHIN THE SAME SEAT THAT IS ALSO DEFECTIVE BUT NOT COVERED IN THE RECALL. THIS PIECE BASICALLY DETERMINES IF SOMEONE IS SITTING IN THE SEAT AND IF THE AIRBAGS NEED TO BE DEPLOYED IF IN AN ACCIDENT. IF THIS PIECE IS NOT WORKING PROPERLY THE PERSON SITTING IN THE PASSENGER SEAT MAY BE AT RISK. THIS CAR HAS NEVER BEEN IN AN ACCIDENT NOR HAVE THE AIRBAGS EVER BEEN DEPLOYED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10595560June 2, 2014
STEERING
POWER STEERING PUMP IS MAKING LOTS OF NOISE WHEN I TURN THE WHEEL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10594739May 29, 2014
STEERING
WHILE TURNING AT AN INTERSECTION AT A RELATIVELY SLOW SPEED, THE POWER STEERING FAILED MOMENTARILY (APPROXIMATELY 3 SECONDS) MAKING IT IMPOSSIBLE TO SMOOTHLY CORRECT THE TURN. FORTUNATELY, POWER STEERING RESUMED AND I WAS ABLE TO CONTROL THE CAR WITHOUT AN ACCIDENT. THIS HAPPENED AGAIN ON THE SAME DAY WHILE TURNING INTO A DRIVEWAY. I PROMPTLY RETURNED THE CAR TO OUR GMC SERVICE DEPARTMENT WHERE A POWER STEERING FLUID LEAK WAS DISCOVERED IN THE POWER STEERING GEARBOX. THIS IS A VERY SERIOUS SAFETY ISSUE. GIVEN YOUR HISTORY OF THE SAME PROBLEM, IT IS NOT UNDERSTOOD WHY THIS IS NOT A SAFETY RECALL ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10594316May 27, 2014
STEERING
WHILE TRAVELING AT A LOW SPEED WENT TO PULL INTO A PARKING SPOT AND THE POWER STEERING CUTS OUT AND THEN CUTS BACK IN. ADDED POWER STEERING FLUID GOT BETTER FOR ABOUT A WEEK AND THEN GOT WORSE. HAS BEEN HAPPENING MORE FREQUENTLY MOSTLY AT LOW SPEED AND IN TURNS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10593263May 21, 2014
POWER TRAIN, STEERING
TL* THE CONTACT OWNS A 2010 GMC ARCADIA. THE CONTACT STATED THAT WHILE TRAVELING 20 MPH, THE POWER STEERING FAILED AND THERE WAS AN ABNORMAL NOISE COMING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION AND SYSTEM FLUID NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 54,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10592590May 19, 2014
STEERING
THE POWER STEERING FAILS AT LOW SPEED TURNS, APPROXIMATELY 2-30 MPH.. WITH THE FAILURE, IT IS NOT POSSIBLE TO SAFELY OPERATE THE VEHICLE. UPON RECOVERY OF THE POWER STEERING, I NEARLY LOSE CONTROL FROM OVERCOMPENSATION FOR TRYING TO TURN THE WHEEL WITH ALL MY STRENGTH. EXTREMELY DANGEROUS AND UNPREDICTABLE. THERE ARE TOO MANY COMPLAINTS WITH GMC AND THE NTSHA TO CONTINUE WITHOUT A RECALL. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10588876May 16, 2014
STEERING
POWER STEERING FAILURE. AT SPEEDS BETWEEN 0-40 MPH THE POWER STEERING GOES OUT CAUSING A VERY DANGEROUS SITUATION. TYPICALLY AT LOW SPEEDS LIKE TURNING INTO A PARKING SPOT, BUT IT HAS OCCURRED AS HIGH AS 40 MPH WHILE GOING AROUND A SHARP TURN ON-RAMP TO ACCESS THE FREEWAY. EVEN WORSE YET IS WHEN THE POWER STEERING QUITS AND YOU ARE MAN-HANDLING THE STEERING WHEEL AND THE POWER STEERING KICKS BACK IN CAUSING YOU TO SWERVE RESULTING IN A VERY DANGEROUS SITUATION. NO RECALL ON THIS IS CRAZY WITH THE NUMBER OF COMPLAINTS FILED BY DOING A SIMPLE INTERNET SEARCH. WHAT IS GM THINKING? YET, THEY WILL DO A RECALL ON WINDSHIELD WIPERS THAT MAY BREAK WHEN A VEHICLE IS JUMP STARTED WITH ICE BUILDUP ON THE WINDSHIELD. I KNOW AROUND HERE THE ACADIA PLATFORM IS THE MOST POPULAR SELLING VEHICLE THAT CHEVY/GMC SELLS. HOW ABOUT RECALLING SOMETHING THAT COULD POTENTIALLY KILL PASSENGERS AND OTHER DRIVERS? SURE THEY WILL FIX IT IF YOU ARE FORTUNATE ENOUGH TO HAVE THE FAILURE WHILE STILL UNDER WARRANTY. IF NOT, THE COSTS ARE VERY EXCESSIVE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10588584May 15, 2014
STEERING
DRIVING INTO A SMALL DOWNTOWN AREA TO MEET SOME FRIENDS AND HEARD A WHIRLING NOISE COMING FROM UNDER THE HOOD (BELT, BEARING OR POWER STEERING). AS I SLOWED DOWN THE NOISE INTENSIFIED, DISSIPATED AS I SPED UP. NOTICE THE STEERING WAS TIGHTER AND MORE DIFFICULT TO TURN THE STEERING WHEEL AT SLOWER SPEEDS. THE NEXT DAY I ATTEMPTED TO "CHECK THE FLUID" SECURED UNDER THE ENGINE COVER BUT WAS UNABLE TO REMOVE IT EVEN WITH THE STAR BIT REQUIRED. I THEN GOOGLE'D AUTO-STEERING FOR ACADIA AND FOUND NUMEROUS ISSUES RELATED TO FAILING POWER STEERING UNITS. TOOK IT TO THE DEALER FRUSTRATED AFTER FINDING THAT THIS IS NOT AN ISOLATED PART FAILURE. HE STATED THAT THE BELLOW WAS LEAKING DUE TO A FAILURE (THE POWER STEERING IS UNDER A LOT OF PRESSURE I WAS TOLD) AND IT NEEDED TO BE REPLACED. THE DEALERSHIP COMPLETED THE REPAIR AFTER KEEPING THE CAR A DAY. SEEMS TO ME THIS IS A POTENTIAL TICKING TIME BOMB AND THE PART MAY HAVE BEEN UNDER ENGINEERED. I HAVE BEEN A LONG TIME GM CUSTOMER BUT WITH ALL THE CURRENT PRESS I'M NOT SURE I CAN SUPPORT THEM ANY LONGER WITH MY PATRONAGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10587947May 12, 2014
STEERING
WHILE MAKING LOW SPEED TURNS WHILE IN MOTION THE POWER STEERING INTERMITTENTLY WILL CUT OUT. WHEN IT FIRST START TO OCCUR IT WOULD CUT OUT BRIEFLY BEFORE RE-ENGAGING. THE ISSUE WAS BROUGHT TO THE ATTENTION OF THE GMC DEALER WHEN I BROUGHT MY CAR IN TO HAVE THE STEERING RACK REPLACED; I WAS TOLD IT WAS PROBABLY DUE TO LOW FLUIDS BUT THEY WOULD CHECK IT OUT. AFTER I PICKED MY CAR UP, THE PROBLEM DID NOT ARISE FOR ME AGAIN FOR 1.5 WEEKS. HOWEVER, IT IS WORSE, THE POWER STEERING CUTS OUT UNEXPECTEDLY AFTER HAVING ALREADY STARTED TO TURN THE WHEEL AT LOW SPEED IN-MOTION TURNS AND DOES NOT RE-ENGAGE UNTIL AFTER THE WHEEL HAS RETURNED TO THE NEUTRAL POSITION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10587259May 8, 2014
STEERING
WHILE DRIVING I LOSE POWER STEERING, WHETHER IT'S 10 MILES PER HOUR OR 50 MILES PER HOUR. DIFFICULT TO TURN WHILE DRIVING. IT SEEMS TO HAVE GOTTEN WORSE OVER THE LAST FEW MONTHS AND THE POWER STEERING MAKES A NOISE WHILE MOVING THE STEERING WHEEL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10585793April 30, 2014
STEERING
WHEN TAKING ANY TYPE OF CORNERS, WHETHER IT BE GOING AROUND A ROUND-ABOUT, TURNING INTO MY DRIVEWAY, OR TURNING TO PARK IN A PARK SPACE THE POWER STEERING GOES OUT AND THE STEERING WHEEL LOCKS UP. THIS HAS BEEN AN UNGROUND PROBLEM FOR 8 MONTHS OR MORE. I TOOK THE VEHICLE TO A CERTIFIED GM DEALER AND THEY WERE UNABLE TO FIND A TROUBLE CODE, AND UNABLE TO DUPLICATE THE CONCERN. RECENTLY THE STEERING ISSUE IS BECOMING WORSE AND I AM CONCERNED WITH DRIVING AND THE SAFETY OF THE LOSS OF POWER STEERING. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10584138April 22, 2014
STEERING
GRINDING NOISE CAME FROM STEERING COLUMN. DEALER REPLACED STEERING GEAR UNDER WARRANTY. NOISE CAME BACK AT 47,535 MILES AND DEALER REPLACED STEERING HOUSING IN A KIT. POWER STEERING PUMP NEEDED TO BE REPLACED AT THIS TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10579112April 11, 2014
STEERING
POWER STEERING GOES OUT AT LOW SPEEDS WHILE PARKING. RECENTLY, THE STEERING HAS BEEN GOING OUT WHILE SHARP TURNING AT SPEEDS OF 25 TO 30 MPH. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10578995April 10, 2014
STEERING, SERVICE BRAKES, ENGINE
AS CAR WAS ACCELERATING TO 30 MPH IN A LANE OF TRAFFIC INTO A TURN, I HEARD A LOUD NOISE. THEN, I COULDN'T MOVE THE STEERING WHEEL. I TRIED TO PUMP THE BRAKES, BUT THE CAR DID NOT STOP IMMEDIATELY. I HAD NO CONTROL OVER THE STEERING, AND THE CAR EVENTUALLY STOPPED IN A PARKING LOT. I WAS PETRIFIED. THE RADIO WAS STILL ON, AND THE KEY WAS STILL IN THE ON POSITION, BUT THE KEY COULD NOT BE TURNED. GMC SIMI VALLEY SAYS THE PROBLEM WAS A ROD TO A CYLINDER THAT SNAPPED, AND WAS NOT DUE TO AN IGNITION PROBLEM, OR RELATED TO A CURRENT RECALL. THE WHOLE ENGINE NEEDS TO BE REPLACED, ALMOST THE VALUE OF THE CAR, GIVEN ITS CURRENT RESALE VALUE. I WOULD LIKE TO REQUEST AN INVESTIGATION INTO ANOTHER RECALL EVENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10578659April 9, 2014
STEERING
POWER STEERING PUMP IS MAKING LOTS OF NOISE WHEN I TURN THE WHEEL. CURRENTLY AM AFRAID TO DRIVE IT ANYWHERE DUE TO POTENTIAL LOSS OF POWER STEERING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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