Genesis GV80 Complaints (2021)

57 consumer complaints on file.

#11541406August 29, 2023
SEAT BELTS
Drivers side rear seat seat belt bolt came out
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11531786July 12, 2023
FUEL SYSTEM, GASOLINE
The contact owns a 2021 Genesis GV80. The contact stated that the fuel cap was intermittently stuck and failed to open as needed to refuel the vehicle. The vehicle was taken to the dealer; however, the dealer was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to take the vehicle to the dealer. The failure mileage was approximately 19,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11531223July 9, 2023
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The brakes failed at about 25mph. My car collided into the car in front of me. After several attempts to pump the brakes they never re-engaged to stop the vehicle.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11517866April 19, 2023
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
The contact's mother owned a 2021 Genesis GV80. The contact stated that while her mother was driving into a parking space at an undisclosed speed, the brake pedal was depressed but the vehicle experienced unintended acceleration. The vehicle drove over a field and into oncoming traffic before crashing into another vehicle. No warning light was illuminated. Only the front driver's side air bag was deployed. A police report was filed. The contact's mother later received medical attention for injuries sustained to her ribs, left shoulder, and neck, as well as hearing loss in the left ear. The vehicle was towed to a body shop; however, it was not yet deemed totaled by the insurance company. The manufacturer was made aware of the failure. The failure mileage was approximately 17,500.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11516913April 13, 2023
FUEL/PROPULSION SYSTEM
The fuel cap never opens up right away. It is not an emergency, but it is very time consuming, trying to repeatedly lock and unlock my door several times before the fuel door is released. I am unsure of what to do. It states that the driver's side door must be unlocked before the fuel door is released, I have to lock/unlock my door multiple times before the cap is released.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11508369February 21, 2023
SEAT BELTS
The contact owns a 2021 Genesis GV80. The contact became aware that the VIN was included in Hyundai Campaign Number: 012G, however, the parts to do the recall repair were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500069January 4, 2023
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: WARNINGS, BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
The infotainment system on my GV80 works for 5 minutes and shuts down. The lane change warning light and front collision warning goes on and off while driving. the back-up camera and warning stopped working. When you park the vehicle, it takes at least it takes 10 minutes to completely shut down
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11493466November 14, 2022
SERVICE BRAKES, VEHICLE SPEED CONTROL, STEERING
The car would slam in park of you went over 30 all lights and windshield wipers would move and flash would not accelerate after slammed in park said door was open when wasn’t. There diagnostics was that some how liquid came from cup holder and got wiring harness wet please see whoops there where a few drops in there and I spoke with tech and they said there is nothing protecting the femal end from liquid getting on it as it is under the cup holder
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11458740March 28, 2022
VISIBILITY/WIPER
There is a very bright section of chrome stripping on the dashboard, just below the control panel, that reflects light which looks like a lightening bolt directly across the windshield in the drivers viewing area. This happens when both sunlight and street lamps shine on the dashboard. It is very distracting and dangerous. Quite bright here in FL. It hasn't caused an accident "yet". The incidents are continuous, not a specific date.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11453420February 22, 2022
ENGINE
Genesis 2021 GV 80 2.5 4 cylinder. Engine light on for the 3rd time. previous fixes did not fix the problem. Reported it to the corporate office. Still waiting after one week to have some one contact. No resolution to the problem yet.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11433596September 20, 2021
ENGINE
The contact owns a 2021 Genesis GV80. The contact stated that while stopped at a turning lane, the engine warning light was illuminated. The engine control system warning message had appeared on the display screen. The contact also received an email from the manufacturer that a possible condition had been detected within the engine control system and a full check was needed whenever convenient with a preferred dealer. The dealer was made aware of the failure on numerous occasions but had not called the contact back. The vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure and referred the contact to take the vehicle to a dealer for diagnosis. The failure mileage was approximately 1,900.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11422620June 28, 2021
ENGINE
The contact owns a 2021 Genesis GV80. The contact stated while driving 35 mph, the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed however, the mechanic was unable to duplicate the failure. The technician disengaged the check engine warning light senor however, the failure recurred three times. The manufacturer was not notified of the failure. The failure mileage was approximate 300
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11417440May 17, 2021
FORWARD COLLISION AVOIDANCE: WARNINGS
Genesis GV80 2.5 T standard option Forward collision warning software problem. These vehicles are sold with this option but not showing on settings, therefore it is not usable. Similar complaints are known with 21 model G80, GV80, G90. I believe this problem is recorded as T17G.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413245April 21, 2021
ENGINE
UNDER 30 DAYS OF PURCHASE AND UNDER 1000 MILES - CHECK ENGINE LIGHT KEPT COMING ON-A POSSIBLE CONDITION WITH YOUR ENGINE CONTROL SYSTEM. TWO TRIPS TO SERVICE DEPARTMENT, PART IS ON BACK ORDER UNTIL JUNE. SERVICE DEPT HAS VEHICLE FOR LONGER THAN I HAVE OWN THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11399514March 6, 2021
FUEL/PROPULSION SYSTEM
PURCHASED BRAND NEW AND WITHIN 1,000 MILES THE CHECK ENGINE LIGHT ILLUMINATED WHILE DRIVING. TOOK TO DEALER AND THEY DETERMINED IT WAS DUE TO DEFECTIVE FUEL INJECTOR SYSTEM. BACKORDER ON PARTS, SO THE CARE HAS BEEN IN THE SHOP FOR AS LONG AS WE HAVE OWNED IT. WONDER IF SIMILAR ISSUE TO THAT WHICH LED TO RECALL OF THE 2021 G70?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11399256March 5, 2021
WHEELS
WHILE DRIVING A LOW PRESSURE WARNING POPPED UP ON THE DASH. WHEN I GOT OUT I NOTICED THE REAR DRIVER SIDE TIRE WAS LOW. I DID A VISUAL INSPECTION OF THE TIRE AND I NOTICED NO DAMAGE. WHILE ADDING AIR I NOTICED THE PRESSURE WOULD NOT GO OVER 33PSI AND I COULD HEAR AIR ESCAPING THE TIRE. THERE WAS A BULGE AT THE BEAD OF THE TIRE. THE TIRE WAS COMING OFF THE RIM. WHILE DRIVING THE DAY PRIOR I NOTICED THE VEHICLE WAS UNSTABLE. I BROUGHT THIS VEHICLE IN COUPLE OF TIMES FOR BALANCING ISSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11398599March 1, 2021
STEERING, SUSPENSION, WHEELS
VEHICLE OCCASIONALLY BECAME UNSTABLE AND UNPREDICTABLE WHENEVER IT COMES IN CONTACT WITH OBJECTS/ BUMPS IN THE ROAD. RATTLING FROM LEFT SIDE SUSPENSION UPON RESTARTING DURING IDLE AND GO. ALSO HAVE A BALANCING ISSUE AT HIGHWAY SPEED THAT CAN BE FELT THROUGHOUT THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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