Genesis GV70 Complaints (2022)

97 consumer complaints on file.

#11698454November 9, 2025
EXTERIOR LIGHTING
Moisture issues in headlight assemblies from the factory. That buildup of moisture inside the assemblies is causing visibility issues when the lights are needed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11697237November 3, 2025
UNKNOWN OR OTHER, ENGINE, POWER TRAIN
The coolant system on my 2022 Genesis GV70 has repeatedly failed despite multiple repairs. On April 2, Greenway Genesis diagnosed a coolant leak and replaced several components. The problem returned, and I brought the vehicle back on April 29 because the coolant appeared low again and the engine sounded louder than before. On October 25, Holler Hyundai confirmed another coolant leak, this time involving the integrated thermal management system. The recurring coolant loss places my safety at risk because it can lead to engine overheating, sudden power loss, or engine failure while driving. The issue has been reproduced and confirmed by two separate Genesis/Hyundai service centers. However, the root cause has not been identified or corrected, and the manufacturer has not provided a permanent solution. The vehicle has been inspected multiple times by authorized dealerships, and repair invoices are available for review. Despite these failures, no coolant warning light or dashboard message ever appeared, which raises concern that a sensor or monitoring component may not be functioning correctly. There were no warnings or messages at any point before or during the coolant loss. The vehicle is currently at Greenway Genesis and is available for inspection. Based on multiple repeated failures and the absence of any warning indicators, there appears to be an unresolved defect that could create a safety hazard while the vehicle is in operation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11696943November 1, 2025
UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I was driving and I wasnt merging, no one was in front or behind me and my car had a collision warning and forced me to brake 3 times in a row. I was going 30 miles per hour and it made me brake really quickly, then it went forward, broke again by itself, went and then broke one more time. I had to wait for it to be normal before entering the freeway. Very scary
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11686765September 11, 2025
STEERING, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
We (wife and I) are the owner of a 2022 Genesis GV70. The vehicle has had multiple dangerous incidents affecting steering and driver control. Most recent event (dated 9/11/25): While driving at ~30 mph on city streets, an alarm sounded, the steering suddenly became very stiff, and the word “Emergency” appeared on the dashboard. This condition lasted briefly but made steering extremely difficult. Prior events (approx. six over the past two years): While driving at highway speeds, the vehicle has suddenly begun to swerve side to side with an alarm sounding — even though the lane assist feature was turned off. These incidents occur randomly, without warning, and cannot be reproduced on demand. Each time, she had to fight the steering to maintain control. Dealer inspection: The vehicle was taken to the Genesis dealership after earlier incidents. They found no diagnostic codes and offered no explanation or repair. Safety Concern: This vehicle appears to have a serious safety defect affecting steering control and stability. The unpredictable loss of normal steering or sudden emergency intervention poses a high risk of an accident. I request that NHTSA investigate this issue to determine whether it is part of a wider defect requiring recall or corrective action.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11683735August 28, 2025
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
The contact owns a 2022 Genesis GV70. The contact stated that while driving at an undisclosed speed, the battery warning light illuminated. The vehicle was driven to the shoulder of the road. The contact stated that at that point, several unknown warning lights illuminated. The vehicle was towed to the dealer where it was diagnosed, and determined that an unknown software update was needed. The software update was performed. The contact was then informed that the battery needed to be replaced. The battery was replaced. The dealer later determined that the battery did not need to be replaced. The contact was informed that, after further diagnostic testing and inspection, the failure was due to an alternator wiring harness failure. The contact was informed that the alternator wiring harness was burned. The contact was informed that it was an unusual failure. The contact was informed that the alternator wiring harness needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 62,308.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11673028July 12, 2025
EXTERIOR LIGHTING
Moisture in headlamps while driving in the rain. I see this is an issue with many owners of Genesis gv70 .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11672617July 10, 2025
UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
I experienced a significant safety issue while operating my vehicle. After initiating a turn, the vehicle's acceleration defaulted, causing it to reach speeds of 60 mph in just a few seconds. This rapid increase in speed resulted in the loss of control, leading the vehicle to crash into a guardrail. The incident raised serious concerns about the vehicle’s safety features, including the effectiveness of the acceleration system, braking mechanisms, and stability control. I recommend that the National Highway Traffic Safety Administration (NHTSA) investigate this issue to prevent future accidents and ensure better safety.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11670654July 1, 2025
ELECTRICAL SYSTEM, STRUCTURE:BODY, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Vehicle experienced water intrusion through sunroof drainage system during rainfall, causing saturation of interior components and electrical malfunctions. Water accumulated in cup holders, dashboard areas, and saturated headliner materials. Following water exposure, vehicle developed multiple safety-critical electrical failures including: false forward collision avoidance system activation causing unexpected emergency braking with no obstruction present, and improper auto start/stop system engagement during low-speed driving causing vehicle to jerk and stall while in motion. Despite reporting this safety issue immediately, manufacturer Genesis Motor America failed to disclose that this was a known defect covered under Technical Service Bulletin 24-BD-008G. Customer service representatives did not mention existing TSB and refused emergency service appointments, forcing 2-month wait for service scheduling despite life-threatening electrical malfunctions. Customer had to independently discover TSB documentation through research. Only after customer escalated with TSB evidence did Genesis authorize repair. Dealer confirmed drainage system failure and completed repairs per TSB guidelines that manufacturer should have immediately referenced. Genesis's failure to disclose known safety defect and refusal of emergency service created extended exposure to dangerous electrical malfunctions that could result in accidents.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11668891June 24, 2025
EXTERIOR LIGHTING
Been dealing with fogged up headlights from the time I bought my 2022 Genesis gv70 new. I've had at least 4 headlights replaced including recently, June 2025. My warrenty is about up and I was told by the dealership that I would be on my own after this. Problem is obviously not resolved. Lighting is a big safety issue. This should be a recall with a fix in place not a stop gap.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11662478May 22, 2025
STRUCTURE:BODY, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
SAFETY DEFECT: Water intrusion through defective sunroof drainage system creating electrical hazards. Vehicle exhibits water leakage into interior during rainfall due to clogged sunroof drain hose plugs. Water accumulates in dashboard area, cup holders, and center console where electrical components are located, creating potential for electrical shorts, fires, or system failures. Component Failure: Sunroof drainage system fails to properly channel water away from vehicle interior. Manufacturer has issued Technical Service Bulletin 24-BD-008G acknowledging this defect in GV70 and GV80 models, stating "vehicles may exhibit water leakage inside the vehicle due to the sunroof drain hose plugs being clogged with foreign material." Safety Risk: Standing water near electrical systems poses fire hazard and potential electrical failure while driving. Interior materials remain saturated creating mold conditions affecting air quality. Driver visibility may be compromised by water dripping from interior surfaces. Dealer Confirmation: Multiple owners report Genesis service technicians confirming drainage system design cannot handle normal rainfall volumes. Other owners have received warranty repairs for identical symptoms after manufacturer initially resisted. Symptoms: No warning lamps appear. Problem manifests during any rainfall with water appearing in cup holders, dashboard areas, and dripping from interior panels. Issue occurs while vehicle is parked or in motion during rain. Widespread Problem: Manufacturer acknowledgment through official Technical Service Bulletin indicates this affects multiple vehicles with same design defect. Component available for inspection. Status: Manufacturer refuses warranty repair despite published Technical Service Bulletin documenting this exact defect. Additional Details: Approximate date incident occurred: Enter the first date you noticed water intrusion (e.g., "March 15, 2025")
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11647419March 10, 2025
EXTERIOR LIGHTING
severe condensation in headlights Water build up in headlights can reduce visibility, and cause more electrical issues, malfunctions. Both headlights have been replaced by dealer on separate occasions. My driver side headlight a year and half later is now filled with condensation again. First headlight (driver-side) showed condensation about one year after ownership. The second (passenger side) about eight months later, and now three and a half years later the driver side headlight has condensation again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11641246February 7, 2025
EXTERIOR LIGHTING
Condensation in head lights. Cars been at dealer. I’m told it’s normal for two years driving to work on 2/6/25 snow and sleet. Left light went out. Head light and hi beam. On line says the condensation issue is common on 2022 GV70. How is water and lighting not a recall ? Thankfully I was driving the car and not my daughter
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11633613January 2, 2025
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
My vehicle has an electrical sensor issue. The Doors do not always open when fob button is pressed. Locks up and does not perform as described by manufacturer. This makes shopping feel a little scary as we have grown accustomed to a car that would open as we approached it. Not sure from day to day whether it will work or not. The Tailgate does not open and after over a dozen visits and at least fifteen days in the shop there is still no resolution to this problem. This means loading and unloading cargo from a side door. Less than ideal. 15 days with three plus visits. The last event occurred about 10 days ago when the air conditioner went out. We have air but no cool air as the ac compressor stoped working. We had the advantage of the car already being scheduled for the door and gate problem now compounded by the AC unit being broke.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628775December 4, 2024
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: WARNINGS, LANE DEPARTURE: BLIND SPOT DETECTION
Multiple warning indicators are illuminated all of the time. Forward collision, Low brake fluid, brake light, lane departure warning, check lane safety system, check blind spot safety system. Vehicle is still drivable with all of this happening.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11618208October 5, 2024
FUEL/PROPULSION SYSTEM, POWER TRAIN, VEHICLE SPEED CONTROL
Started car. Would not accelerate past 30-40 miles an hour even when I pressed the Gas Pedal to the floor. I pulled over and turned the car off. On restart it seems to be fine. The Genesis GV 70 forum is replete with owners having the same issue. This is a 2022 with less than 25,000 miles on the Odometer. There are not many of these cars on the road and probably many owners are unaware that this seems to be a recurring issue on many of these models. I implore the NHTSA to look into this matter quickly before fatal accidents , if they haven’t occurred already, happen.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11617575October 1, 2024
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS
I have been getting a number of safety warning lights since about 6 months after buying this car. It is new, under warranty and I am first owner. They were intermittent initially, but have become increasingly frequent and are now associated with a constant warning ping. I have taken the car to FitzGerald Genesis in Clearwater Florida 7 times for this problem. They can reproduce it (and have the codes) but they can not fix it (I took it to Crown Genesis of St. Pete twice for this problem) Genesis has not been interested in repurchasing this car under the lemon law - but offered me 2 car payments to sign a release of liability which I declined. They then called and asked if I could bring the car back for an 8th (really 10th) attempt to fix. They are aware that the safety features are not working (including Adaptive cruise control, lane sensing, forward collision detection, stability control among others) I am in Maine for the summer - but I arranged for a neighbor to drive the car to them. It was in an accident. I am offended that Genesis would ask anyone to drive that car in this unsafe condition. Fortunately, no one was hurt.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11616203September 24, 2024
AIR BAGS
I was in a collision where another vehicle crashed into me at the driver's side front corner of my car. The other driver was going at least 30 miles per hour; I was probably going 10-20 miles per hour. None of my airbags deployed despite the collision resulting in a total loss to my vehicle.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11613311September 8, 2024
POWER TRAIN, FORWARD COLLISION AVOIDANCE: WARNINGS, LANE DEPARTURE: WARNING
Been A Loyal Enthusiastic Hyundai & Genesis Owner For 22 Years. 6 Santa Fe's 3 Genesis. FRIDAY, AUGUST 30, 2024. Went to garage to start... "LIMITED SLIP" WARNING AND MULTIPLE DRIVER ASSIST WARNINGS FLASHING ON DIGITAL DASHBOARD. WOULD NOT SHIFT INTO GEAR. TOWED TO DEALER SATURDAY MORNING. DEALER HAS NOT LOOKED AT GV70 TO DIAGNOSE IN 7 DAYS. 3 OTHER GENESIS HAD BEEN TOWED TO THE DEALER AS WELL AND WERE SITTING NEXT TO MINE. DEALER IS DOING WHAT THEY CAN BUT NOW HAVE MORE THAN 3X SERVICE FROM RECENTLY CLOSED GENESIS DEALERS IN A 60-70 MILE RADIUS. GENESIS DIFFERENTIAL ISSUES ARE REAL AND UNRESOLVED AND AFFECT A SIGNIFICANT NUMBER OF GV VEHICLES. GENESIS DEALER ISSUES OF TAKING ON SERVICE FROM CLOSED GENESIS DEALERS, NO APPOINTMENTS FOR MONTHS, NO LOANERS & UNABLE TO REPAIR AND/OR MULTIPLE REPAIRS FOR THE SAME ISSUE ARE REAL AND AFFECT A SIGNIFICANT NUMBER OF GV OWNERS. These issues are now insurmountable for the near term and, at 72 years old, the "near term" is very important to me. GENESIS AND NHTSA ARE NOW WELL AWARE OF THESE DIFFERENTIAL ISSUES WHICH CAN RENDER THE VEHICLE INOPERABLE WHILE DRIVING OR PARKED. A NATIONAL RECALL IS REQUIRED AS WELL AS A "PERMANENT" FIX. CURRENT DEALERSHIPS ARE HEAVILY IMPACTED WITH PICKING UP MANY ADDITIONAL SERVICE CALLS FROM CLOSED GENESIS DEALERS. THEY DO NOT HAVE THE CAPACITY OR THE ABILITY TO PERMANENTLY REPAIR THESE ISSUES IN A TIMELY MANNER. A NATIONAL RECALL SHOULD BE ORDERED BY NHTSA / FEDERAL GOVERNMENT AND REQUIRE A "TIMELY PERMANENT REPAIR" OR A FULL COMPENSATION IMMEDIATE BUYBACK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11600883July 10, 2024
STRUCTURE:BODY
In April 2024, I was driving down a side street at about 30 mph. Suddenly there was a slam against the side of the car. I pulled over a block later and found that the passenger side mirror housing had gone into the "closed/locked" position, evidently at speed, dislodging the side mirror. The mirror had then slammed into the car door frame, denting it, and cracking the mirror, causing some of it to shatter away. Thankfully, my car windows were closed or I would likely have had glass shards flying into my car cabin at high speed. There is no damage at all to the mirror housing. I have no explanation for the sudden, fast closing movement other than something that caused it to think it needed to close. I took the car to a Genesis dealer. Without any examination, they told me it "could not be" a flaw in the car; that there must have been an impact. I asked how that could happen with no damage to the mirror housing at a high enough speed to completely dislodge the glued-in and fastened-in mirror and dent the window frame on the car. They had no explanation. I then reported this to Genesis. Their response was I would have to take it to a dealer to be looked at. Neither dealer in the area would sell me a new mirror to self-install and were "squirrely" about when a repair could be made, citing "supply chain" problems getting a replacement mirror. Three weeks ago (late June), while driving on a highway at approximately 70 mph, the same passenger side mirror housing suddenly slammed into the closed position. There was no damage to the car because the mirror was already missing. But this makes me very concerned about replacing the mirror if this intermittent problem is going to recur. I have an appointment at a different dealership scheduled for the end of this month and (along with the open recall and standard service) am asking them to look at this problem again. Pictures provided are of damaged mirror, dented car window frame, and undamaged mirror housing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11589965May 21, 2024
TIRES
The contact owns a 2022 Genesis Supreme Vortex Toy Hauler equipped with Sailun Tires, Tire Line: S637, Tire Size: 235/85/R16, and DOT Number: XXXX that was hitched to a 2006 GMC Sierra. The contact stated while driving at approximately 50 MPH, the front driver's side tire tread had separated off the tire and would not retain air. The failure occurred during a long-distance camping trip and fortunately, the RV had a spare tire. The contact replaced the front driver-side tire with the spare tire. The contact related the failure to NHTSA Campaign Number: 21T018000 (Tires) however, the tire line was not included. The manufacturer was notified of the failure but offered no assistance. The tire failure mileage was 2,000 and the vehicle failure mileage was 180,000. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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