Forest River Cherokee Complaints (2019)

9 consumer complaints on file.

#11508103February 19, 2023
TIRES, TIRES:BEAD, TIRES:TREAD/BELT
Was driving 55mph and the tire just blew apart
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11465888May 24, 2022
TIRES:TEMPORARY/EMERGENCY SPARE TIRE, TIRES
The contact owns a 2019 Forester River Cherokee Greywolf equipped with LionsHead Tires, Tire Line: Castle Rock ST226, Tire Size: 205/75/R14, DOT Number: 0418. The contact stated that while driving approximately 60 MPH, the passenger’s side rear tires experienced blowouts. The tires were replaced with the provided spare however, the spare tire also experienced a blowout two minutes later. The contact noticed that the tire was shredded in half. The vehicle was towed to an independent mechanic where all the tires was replaced. The manufacturer was notified of the failure but no additional assistance was provided. The approximate tire failure mileage was 700. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11465043May 17, 2022
EQUIPMENT:APPLIANCE:OVEN/STOVE/COOKTOP
The contact owns a 2019 Forest River Cherokee. The contact stated while the RV was attached to a pickup truck, the cooktop range was being used and there was smoke coming from under the range. The contact opened the range door and the flames extinguished independently. The contact forwarded details to the manufacturer of the range, who diagnosed the failure with the front panel module. The oven equipment was not repaired or replaced.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11457343March 18, 2022
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER, EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS, EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS:TANK VALVE/GAUGE
Component failure: Winntec Model 6020 two stage propane regulator,I have regulator Regulator failed and has been recalled by many major RV manufacturers. Extreme fire hazard if regulator fails to perform and not regulate the amount of pressure coming from the propane tanks. Can result in extreme flames from appliances and cause fire that can endanger lives. Jayco has issued a recall NHTSA#21V-425TC#2021-367, Highland Ridge#21V-430TC#2021-369,StarcraftRV#21V-431TC#2021-368, and probably numerous other manufacturers. NO warnings or letters of recall have been issued by Forest River to this point that I am aware. When I found out that this model regulator had been recalled by other manufacturers I immediately called Forest River on 3/1/22 and spoke to "Austin" who advised there was no recall based on my VIN. I advised him of my research and he advised that he would consult with "others" about the problem. I called him the next day and he again advised there was nothing he could do since no recall associated with my VIN. Jayco was sending recall notices to owners in August 2021 to take RV to dealer for replacement of regulator. WHY HAS THERE BEEN NO NOTICE TO FOREST RIVER OWNERS REGARDING THIS EXTREME SAFETY HAZARD ON MODELS EQUIPPED WITH THIS REGULATOR?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11422682June 28, 2021
TIRES:TREAD/BELT
I was traveling ~65 mph towing my camper when one of the tires on the camper threw it's treads off, damaging my camper. I had my wife and two young children in my car coming home from a weekend camping trip. I have diligently tracked the mileage I've put on the camper tires and there are ~6810 miles on the tires which recently passed as part of my annual camper inspection. I also put RV tire covers on the tires when it is parked in my driveway for more than a week to keep the sun off of them and the camper gets stored in an underground mine over the winter. Resulting damage was not bad enough to keep me from driving it home, but I did have to call a tow company to help remove the tire and get the spare on. I will be taking the camper in to the dealer to get the damage fixed and will have to submit it to my insurance company. There were no warning signs that there were issues with the tire.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11419397June 2, 2021
TRAILER HITCHES
The contact owns a 2017 Forest River Cherokee. The contact received notification of NHTSA Campaign Number: 19V844000 (Trailer Hitches). The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact first contacted an unknown dealer for the recall repair but was informed that a certified welder was not on-site to perform the recall repair. The contact then contacted a second dealer that was referred by the manufacturer but was informed by the dealer that they were busy and already had a waiting list of customers and were unable to assist. The manufacturer was made aware of the issue and referred the contact to another dealer. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403281March 16, 2021
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2019 FOREST RIVER CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V654000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT BOB LEDFORD'S ADVENTURE MOTORHOMES LOCATED AT 1198 BOB LEDFORD DR, GREER, SC 29651, (864) 848-0098) AND JOHNS RV SALES AND SERVICE / AIRSTREAM SOUTH CAROLINA (165 BUSINESS PARK RD, LEXINGTON, SC 29072, (800) 779-2957) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11373591November 7, 2020
WHEELS
WHILE TOWING MY RV AT 50 MPH I HEARD A LOUD BANG. MY TIRE PRESSURE MONITOR SOUNDED AN ALARM. I PULL OVER TO THE SIDE OF THE ROAD AND STOP. I ONLY TRAVELED ABOUT 10 MILES ON THIS TRIP BEFORE GETTING THE BLOW OUT.*DT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11363241October 7, 2020
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2019 FOREST RIVER CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V844000 (TRAILER HITCHES). THE TRAILER WAS TAKEN TO TRAILERCRAFT INC (222 W 92ND AVE, ANCHORAGE, AK 99515) WHERE THE RECALL REPAIR WAS PERFORMED. WHILE DRIVING APPROXIMATELY 30 MPH, THE TRAILER DISCONNECTED FROM THE VEHICLE AT THE TRAILER HITCH AND VEERED OFF THE SAFETY CHAIN, AND DETACHED FROM THE VEHICLE. DUE TO THE FAILURE, SEVERE DAMAGE WAS DONE TO THE FRONT END OF THE TRAILER. THE CONTACT RECEIVED ASSISTANCE FROM THE LOCAL DEPARTMENT OF TRANSPORTATION AND HAD THE TRAILER REATTACHED TO THE VEHICLE. THE TRAILER WAS TAKEN BACK TO THE DEALER AND IT WAS DETERMINED THAT THE BALL ON THE HITCH THAT WAS SERVICED UNDER THE RECALL WAS THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT OFFERED NO ASSISTANCE. THE TRAILER WAS REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN. *BF*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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