Ford Mustang Complaints (1997)

214 consumer complaints on file.

#735294October 27, 2000
SEAT BELTS:FRONT:ANCHORAGE
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#734445October 16, 2000
STRUCTURE:FRAME AND MEMBERS
AT COMPLETE STOP - HIT FROM BEHIND - MECHANIC DOING REPAIRS STATED THERE ARE NO SAFETY BRACKETS UNDER THE CAR - THE CAR & DOORS BUCKLED ON IMPACT. DO CONVERTIBLES HAVE TO HAVE EXTRA SAFETY BRACKETS INSTALLED UNDER THE FRAME?( DOT NUMBER: )
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#731404September 14, 2000
ELECTRICAL SYSTEM:IGNITION:SWITCH
USED WRONG KEY IN IGNITION AND IT BLEW UP THE IGNITION SYSTEM. HAD KEY MADE AT A LOCAL HARDWARE STORE. AFTER 4 WEEKS OF FORD PROMISING ASSISTANCE-THEY DENIED IT. TRYING A WRONG KEY SHOULD NOT CAUSE THE MODULE AND TRANSCEIVER TO GO BAD. FOLLOWED RECOVERY PROCEDURE IN OWNERS MANUAL BUT CAR STILL WOULD NOT START. THIS COULD BE A POTENTIALLY DANGEROUS SITUATION. FORD SHOULD RECALL OR AT VERY LEAST PUT WARNING ON IGNITION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#729963September 2, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM
VEHICLE WAS TAKEN TO DEALER FOR VIBRATION WHEN APPLYING THE BRAKES IT WAS DETERMINED BY THE DEALER THAT THE ROTORS WERE WARPED. THEY ADVISED THAT WOULD ON TURN THE ROTORS INSTEAD OF REPLACING. APROX. 7000 MILES LATER THE VIBRATION RETURNED.IT WAS TAKEN BACK TO THE DEALER WHO ADVISED THAT THE VEHICLE WAS OUT OF WARRANTY BY 7 DAYS AND THAT FORD WOULD NOT AUTHORIZE REPAIR. VEHICLE HAD APPROX. 32000 MILES AT THIS TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#729516August 30, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
WE ARE AWARE OF YOU PREVIOUS RELEASE REGARDING THE FORD SVT BRAKE LINES AND WOULD LIKE MORE INFORMATION REGARDING YOUR INVESTIGATION AND IF IT WAS A THIRD PARTY EVALUATING
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
1
#868897August 28, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
WHILE VEHICLE WAS IN PARK WITH THE MOTOR RUNNING VEHICLE WENT INTO REVERSE WITH THE GEAR INDICATOR STILL IN PARK, CAUSING VEHICLE TO RUN INTO THE HOUSE. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#728903August 24, 2000
TIRES
THIS WAS RENTAL CAR FROM HERTZ, THAT HAD ONLY 2000 MILES AT TIME OF RENTAL, ON FEB 2, 1997. I COMPLAINED ABOUT THE TIRES TO HERTZ THE FIRST DAY OF RENTAL BECAUSE THE TIRES COULD BARELY DRIVE WHEN THE GROUND WAS WET. I HAD AN ACCIDENT ON MARCH 9, 1997 AND THE POLICE REPORT REFLECTS THAT THE ACCIDENT WAS DUE TO DAMAGED TIRES WHICH WERE FIRESTONES. I WROTE FORD TO REPORT THE TIRES IN 1997 AND 1998 TO EVERY BOARD DIRECTOR WITH A RESPONSE OF TO NOT WRITE THEM AGAIN, STILL HAVE COPIES. I WROTE THE VP OF HERTZ AND WAS TOLD THAT I CHANGE THE TIRES AND ACCUSE ME OF LYING AND IGNORING THE POLICE REPORT. I STILL HAVE OVER $60,000 IN MEDICAL BILLS AND OVER $200, 000 IN LOSS WAGES. MY TWO DAUGHTERS STILL SUFFER FROM BACK PAIN AND ANOTHER WITH HER TONGUE THAT NEEDED 8 STITICHES AND STILL HAS A HOLE IN THE TONGUE. I SUFFER WITH BACK PAIN. NY NO-FAULT ONLY PAID $37,000 TOWARD MEDICINE, DOCTOR BILLS AND LOSS WAGES. I LOSS EVERYTHING AND STILL SUFFERING. FORD TOOK A REPORT AND AFTER GIVING THEM THE VEHICLE ID THEY CONFIRM THAT THE TIRES WERE FIRESTONE, I DID THIS ON 8/23/00. THE POLICE OFFICER TOLD ME AT THE SCENE OF THE ACCIDENT THAT IF MY CHILDREN AND MYSELF HAD NOT BEEN WEARING SEAT BELTS AT THE TIME OF THE ACCIDENT IT WOULD HAD BEEN FATAL. WE HIT A TREE THAT TOTALED THE CAR. I HAVE COLOR PICTURES OF THE TIRES AND OTHER DOCUMENTATION. FORD TOLD ME TO CONTACT FIRESTONE BUT THE PERSON I TALKED TO THERE WAS NOT VERY COOPERATIVE, HIS NAME IS TOM SALOR AT 1.800.465.1904 WHO WAS RUDE AND GAVE ME NO HELP TOLD ME THAT I WOULD NOT BE HELPED BY FIRESTONE. I HAVE ALSO SENT A LETTER TO CONG. BILLY TAUZIN ABOUT THIS AND I AM ASKING YOU TO HELP PUT ME TOUCH WITH THE PERSON WHO CAN HANDLE THIS COMPLAINT AT FIRESTONE OR FORD OR BOTH BECAUSE THEY WERE BOTH NEGLIENT WHEN I REPORTED THIS PROBLEM IN 1997 AND 1998. YOURS TRULY, CHARLENE MARSH( DOT NUMBER: )
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#728651August 22, 2000
POWER TRAIN:MANUAL TRANSMISSION
TRANSMISSION GRINDS GOING INTO 2ND GEAR AND POPS OUT OF REVERSE ALMOST ALL COBRA OWNERS I HAVE TALKED WITH HAS THESE PROBLEMS WITH THE T-45 TRANSMISSION DEALER CAN'T REPRODUCE THE PROBLEM SO NO FIX IS POSSIBLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#728715August 22, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
ENGINE HEAD GASKETS, TIMING GASKET CAP, AND ENGINE ITSELF ALL FAILED ON A 1997 FORD MUSTANG LX COUPE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#728211August 17, 2000
ENGINE AND ENGINE COOLING:COOLING SYSTEM, ELECTRICAL SYSTEM
1. SPARK PLUG WIRE CLAMPS NOT STAYING CONNECTED TO SPARK PLUGS CAUSING ARCING AND DAMAGE TO 5 SPARK PLUG WIRES. 2. RUPTURE OF COOLANT CROSSOVER TUBE ON FRONT OF INTAKE MANIFOLD RESULTED IN ALMOST TOTAL LOSS OF COOLANT ON ABOUT A ONE BLOCK LENGTH OF ROAD AT APPROXIMATELY 35MPH. RECALL 97M91 HAD BEEN PREVIOUSLY INVESTIGATED (FEB. 1999) WITH NO DAMAGE FOUND. FAILURE OCCURRED IN DEC. 1999.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#726313July 31, 2000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
BRAKES LOCK UP WHEN RAINING AND/OR ROAD IS WET. DEALERSHIP WHERE SERVICED SAYS "THIS IS NORMAL". *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#865891July 24, 2000
ENGINE AND ENGINE COOLING:ENGINE, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
VEHICLE BROKE DOWN FROM ENGINE STALLING. CONSUMER FOUND OUT THROUGH THE DEALER THAT THERE WAS A MANUFACTURER'S RECALL 99B29. BUT THIS VEHICLE WAS NOT INCLUDED DUE TO VIN. DEALER SAID IT WAS THE TIMING GASKET COVER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#724890July 3, 2000
ENGINE AND ENGINE COOLING:ENGINE
TIMING COVER IS ALSO LEAKING AND SAW ON THE INTERNET THAT THAT CAN ALSO CAUSE MAJOR DAMAGE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#783983June 14, 2000
ENGINE AND ENGINE COOLING:ENGINE
THE VEHICLE IS LEAKING COOLANT DUE TO THE FAULTY TIMING VALVE GASKET. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#784627May 15, 2000
ENGINE AND ENGINE COOLING:COOLING SYSTEM
VEHICLE EXPERIENCING A COOLANT LEAK. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#722495May 10, 2000
SUSPENSION:REAR, FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
SUSPENSION-SWAY BAR - THE BOLT FOR THE SWAY BAR HAS SHEARED OFF. I HAVE NO IDEA WHEN THIS OCCURRED EXCEPT THAT I WAS STOPPED, TURNED TO MAKE A U-TURN AND HEARD A LOUD BANG. AFTER THAT I BEGAN TO HEAR THIS NOISE HITTING MY CAR I THOUGHT IT WAS A TIRE OR JACK IN THE TRUNK. I HAVE FOUND IT TO BE THE SWAY BAR. GAS LEAKING - WHEN MY CAR IS IDELING I START TO GET GAS FUMES FILLING MY CAR, ESPECIALLY WITH THE AIR CONDITIONER ON. I TOOK IT TO FORD LAST SUMMER, THEY CHARGED ME $300 TO FIX BUT THAT HAS NOT WORKED. MY CAR FILLS UP WITH GAS FUMES AND NOW THAT I AM USING THE AIR CONDITIONER AGAIN, ITS BACK AT MY ATTENTION BECAUSE THE FUMES ARE VERY STRONG AND I GET SICK, HEADACHES, DIZZY AND LIGHTHEADED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#722361May 7, 2000
UNKNOWN OR OTHER
PAINT CRACKING AND DELAMINATION ON HORIZONTAL SURFACES, MOSTLY HOOD. NO SAFETY DEFECT LISTED IN THE SUMMARY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#551874April 14, 2000
PARKING BRAKE
EMERGENCY BRAKE FAILURE RESULTED IN ACCIDENT. YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#720467March 22, 2000
UNKNOWN OR OTHER, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
PAINT IS PEELING OFF, DOWN TO THE SHEET METAL & RADIO MAKES HIGH PITCHED WHINE & STATIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#784488February 7, 2000
ENGINE AND ENGINE COOLING:COOLING SYSTEM
THE HEATER FAILED VEHICLE OVERHEATED AND CRACKED THE ALUMINUM HEAD.*ET
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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