Ford Mustang Complaints (2019)

152 consumer complaints on file.

#11574260February 27, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2019 Ford Mustang. The contact stated while driving 40 MPH, the vehicle briefly sputtered before returning to normal functionality. The check engine warning light was illuminated. The vehicle was taken to the dealer, who determined that the coolant intrusion had damaged the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 88,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11571755February 13, 2024
ENGINE
My 2019 Mustang EcoBoost 2.3L i4 has experienced the coolant leak described in the on going lawsuit. I have serviced the vehicle on time Everytime and I still had to pay $10K to have the motor replaced. Why has the Mustangs not been mentioned in the lawsuit nor recalled for this?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11568874January 30, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2019 Ford Mustang. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated on the instrument panel. The vehicle was taken to an independent mechanic, who determined that there was a misfire in cylinders #1 and #3, requiring the replacement of the spark plugs and ignition coil. The vehicle was repaired, but the failure reoccurred. The vehicle was then taken to the dealer, who determined that coolant intrusion had damaged the engine, requiring the engine to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 71,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11565105January 12, 2024
UNKNOWN OR OTHER
TWO PIECE LUG NUTS. DEALER WILL NOT ROTATE TIRES BECAUSE OF SWELLED LUG NUTS. REASON GIVEN DAMAGE CAN OCCUR AND I COULD NOT CHANGE A TIRE IF I HAD A FLAT, BECAUSE MY LUG NUT WRENCH WOULD NOT FIT THE LUGS. I HAVE ANOTHER FORD WITH THE SAME PROBLEM. I SHOULD NOT HAVE TO PAY FO R NEW LUG NUTS, THIS SHOULD BE FORDS' RESPONSIBILITY!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11564653January 10, 2024
POWER TRAIN, BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
The contact owns a 2019 Ford Mustang. The contact stated while driving and reversing at an undisclosed speed, the park-aid fault, and pre-collision assists were not available, and another unknown message was displayed. Additionally, the rear-view camera was inoperable while reversing. The gear indicator failed to display on the instrument panel. The rev-matching feature was also inoperable while downshifting. Upon investigation, the contact discovered that the VIN was included in NHTSA Campaign Number: 22V382000 (Power Train). The vehicle was taken to the dealer; however, the dealer was unable to duplicate the failure. The dealer informed the contact that the vehicle had previously been repaired under NHTSA Campaign Number: 22V382000 (Power Train). The failure recurred, and the vehicle was taken back to the dealer. The dealer determined that the clutch, flywheel, and slave cylinder needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 23,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11563420January 3, 2024
ENGINE, ENGINE AND ENGINE COOLING
Bought the car for my son August 2. The engine light came on the end of October, the Ford dealer was backed up once they took a look at it in the beginning of November. They told me I needed a whole new engine due to a coolant intrusion problem. Where I bought the car from state it came with a 12 month/12,000 mile warranty but warranty company is not covering that issue. This should be a recall and the engine should be completely covered.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11556936November 27, 2023
ELECTRICAL SYSTEM, BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
The backup camera often is not available, or the screen is badly distorted, cuts in and out, or image looks like ghost. There was a recall for 2015 to 2018 Mustang, but my 2019 Mustang EcoBoost Convertible Premium does the exact same thing as the 2015 to 2018 Mustang. I took it to the dealer for repairs, and was told that it is not covered by the recall. I tried to fix the problem myself, but it still happens at times.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11550222October 16, 2023
POWER TRAIN, ENGINE, UNKNOWN OR OTHER
I drive a manual 6 speed mustang gt 2019 the hazard that this vehicle is presenting and have seen many others complain about with a similar isssue that can be lethal causing an accident injury or even death. The mustang is known to have a reverse lockout feature with a collar and a plastic assembly where the shifter is, but it seems as it was poorly designed or poorly assembled as the problem many mustang owners are having ;such as me is that the vehicle will go in to reverse gear without lifting up the collar or in other words without disengaging the reverse lockout so instead of going into first gear it will go into reverse same goes for the second gear. I put the clutch in and put it in first or second gear or even just slightly pushing the shifter towards me and the reverse camera will turn on that is very unsafe and dangerous I recall this being also a dangerous thing for the Shelby gt350 recall number 19B34 it’s not only a issues on those vehicles but also on the mustang 2019 Gt and other years
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544211September 13, 2023
ELECTRICAL SYSTEM, STRUCTURE:BODY
On several occasions, the passenger door becomes unlatched while driving. Sometimes multiple times in one commute. The door doesn't fully open, but certainly allows for wind noise and "DOOR AJAR" display to go off with audible alarms. Also, the passenger window's auto/short drop feature isn't working and the window does not go back up fully, allowing water, insects, and other hazards to enter the cabin of the vehicle. It seems to be an electrical issue, as unplugging the battery with the door open as the window is rolling down automatically will TEMPORARILY fix the issue. But, as soon as the door is opened, or the window is lowered, the issue reappears.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544215September 13, 2023
ENGINE
Check engine light kept coming on for a misfire after my car was shaking in idle for months. By the time check engine light came on, the code read misfire cylinder 2. Assumed at first it was spark plugs or ignition coil, so I replaced those and still was having the issue. Check engine light was still coming on and misfire was still happening. Took car to auto shop and was told I need a new engine due to coolant leaking from engine into cylinders. Took car then to Ford dealership for them to review the problem and they came up with same conclusion and even said that this is a common problem with the Ecoboost engines. This is a KNOWN problem by Ford, and they have since corrected the issue with a new and improved engine, however they expect customers to pay for their defective engine replacement. My car is at 62,000 miles. It should not need a new engine. They sold me the car new, when Ford was well aware of this common issue which can become extremely dangerous.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11542567September 5, 2023
ENGINE, POWER TRAIN:DRIVELINE:DRIVESHAFT
The contact owns a 2019 Ford Mustang. The contact stated while operating the vehicle, the check engine warning light remained illuminated. The vehicle experienced misfiring, and a knocking sound was coming from underneath the vehicle while shifting into reverse. There were fumes coming from outside the vehicle. The vehicle was taken to the local dealer who diagnosed that the driveshaft was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 25,538.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11539351August 18, 2023
POWER TRAIN
The contact owns a 2019 Ford Mustang. The contact stated that on several occasions while driving at undisclosed speeds, the vehicle inadvertently jerked three to four feet forward. The contact stated that the transmission started to shift aggressively back and forth. No warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed that the transmission needed to be factory reset. The vehicle was repaired; however, the contact stated that months later the failure recurred. The vehicle was taken back to the dealer where the transmission was factory reset again however, the failure recurred. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 35,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11538568August 15, 2023
UNKNOWN OR OTHER
You have a recall listed for my cart but listed it as fixed. I never took the car in for service to get it fixed and I am experiencing the issue in the recall. NHTSA CAMPAIGN ID:19V076000. My instrument cluster goes blank for about 5-10 seconds while driving. This has happened several times in the last few weeks. I tried to call ford and have them look into this but they will not even tell me where the recall was performed and are telling me this is customer cost item even though the exact thing the recall describes is happening to me. They would not even provide verification that the recall was performed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11531568July 11, 2023
POWER TRAIN
The contact owns a 2019 Ford Mustang. The contact researched online and found NHTSA Campaign Number: 22V382000 (Power Train) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer and the dealer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had experienced an undisclosed failure with the vehicle and the vehicle was no longer drivable. The vehicle remained at the dealer. The failure mileage was approximately 17,000. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11531456July 10, 2023
ELECTRICAL SYSTEM
The short drop and bounce up on the drivers and passenger side windows continuously faults and fails to return to the proper position when the door is closed. There are thousand online with the same issue. I am now going to replace the passenger window motor for the third time since I cannot troubleshoot the issue any longer. The dealer has replaced the motor for the same issue and I am now out of warranty so I fix it myself. This seems to be a recurring issue on my car and for others with this generation mustang and should be addressed by Ford at this point Any assistance at this point would be greatly appreciated. Ahold not be happening as regularly as it is
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11528742June 25, 2023
ENGINE
Cylinder number 2 on the Engine block is leaking antifreeze.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11523585May 24, 2023
ELECTRICAL SYSTEM
Passenger door ajar on dash Then checked and seen door that was once completely closed had in fact unlocked itself and cracked open slightly after rolling over a normal bump on street. No one was in seat at the time but definitely could’ve put Passenger in danger or driver. Thankfully was not on freeway at the time. Problem has occurred 3 times so far in a two week period. Issue will be reported to dealer on the matter no later than 05/26/23 No other personnel has been informed, came to immediately alert nhtsa on the matter.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11521387May 10, 2023
ELECTRICAL SYSTEM, BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Backup camera is having issues. Fuzzy picture and occasionally says unavailable on display.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11519949May 2, 2023
POWER TRAIN
The 10 Speed Auto has the tendency to Jerk, Bang gears and clunk while driving normally,. It also can just have sudden jerks while braking which has sometimes had it not being able to brake and coming a lot closer to the front car then I could feel comfortable with.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11519586April 29, 2023
WHEELS, WHEELS:LUGS/NUTS/BOLTS/STUDS
All the lug nuts on my vehicle needed to be replaced due to swelling of the lug nut. The lug nuts were almost impossible to remove. If I would have had a flat tire the tire could not have been removed from the side of the road which is a safety hazard. I had the lug nuts replaced at Friendly Ford in Las Vegas, NV. I was told by the dealership this is a normal problem with the lug nuts Ford is using now. I live in the desert so I am confused how moisture can cause lug nuts to swell when there is very little humidity. This is a known problem for many Ford vehicles why are they allowed to put defective parts on vehicles?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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