Ford Mustang Complaints (2021)

55 consumer complaints on file.

#11672751July 11, 2025
BACK OVER PREVENTION
The contact owns a 2021 Ford Mustang. The contact stated that while reversing, the rearview camera image was distorted and black intermittently. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that rearview camera needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA campaign number: 25V315000(Back Over Prevention); however, the VIN was not included in the recall. The manufacturer was notified of the failure and confirmed that the VIN was not included in the recall. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 53,291.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11672643July 11, 2025
POWER TRAIN
Vehicle stalled while pulling into traffic from apartment driveway.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11662978May 24, 2025
UNKNOWN OR OTHER
Reverse camera stopped working.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11650202March 24, 2025
POWER TRAIN
While driving my 10R80 automatic transmission shifted into neutral even though the shifter was positioned in drive. I was unable to accelerate and was forced to pull over on the side of the road to prevent an accident from occurring. I placed the shifter into park and turned the car off. I then started the vehicle back up and began driving. The transmission continuously shifted rough while driving my destination.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648411March 14, 2025
ENGINE
Vehicle engine is noisy with grinding sounds coming from lower side of engine, can be heard at idle speeds plus popping, ticking. Engine has no power, smells like raw fuel. Engine internal problems exist at 46,000 miles. Vehicle feels like will stall any minute. Ford engine V8 GT Fastback, Ford Mustang. Engine internal parts grinding, popping and ticking sounds from engine while running. Under warranty but dealer is not honoring warranty. Nielsen Ford, Morristown, NJ.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648410March 14, 2025
POWER TRAIN
Vehicle has serious transmission problem, jerking on upshifting, downshifting, banging when changing gears - any speed, skipping gears, slipping while shifting, making grinding sounds, whining sounds when shifting gears, clunking sounds while shifting from park to drive, reverse, neutral. Vehicle have no power, hardly moves.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11637519January 21, 2025
ENGINE
Purge valve has gone out multiple times, replaced multiple times. Very bad randomly occurring idle
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636354January 16, 2025
SUSPENSION
The contact owns a 2021 Ford Mustang. The contact stated while driving at an undisclosed speed, there was a popping sound coming from the front driver's and passenger's side wheel wells. The contact stated that the failure had occurred while making a turn or while reversing. The vehicle was taken to a second dealer where it was diagnosed with failed front strut seats. The contact was informed that the strut seats needed to be replaced. The vehicle was repaired. In addition, the contact stated that the failure had started shortly after the vehicle was purchased. The vehicle was taken back to the dealer; however, the failure was not duplicated. The manufacturer was made aware of the failure. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 5,130.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11635052January 9, 2025
AIR BAGS
Light keeps coming up for restraint warning for airbags not working properly
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11620825October 19, 2024
POWER TRAIN
At idle the engine idles roughly and rotates randomly at speeds from 300 to 900 RPM. When starting from a stop such as a traffic light or when pulling onto a roadway hesitation is often noted and on several occasions this has resulted in near accidents as the vehicle won't proceed as required to move through an intersection.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11616555September 26, 2024
SUSPENSION
I had to put 3 sets of tires on my car by 50,000 miles. The Ford company told me to go to an alignment specialist because without putting some sort of aftermarket part on my car they can't properly align it and they are tired of fooling with it. I had taken my car for a regular 25,000 mile service, and my tires were so bad that the Ford company would not allow me to leave without rotating the tires. They told me that new tires are soft and not good quality really, they are for selling the car so they are soft rubber. They also told me i had to drive fast because its a muscle car and it would squatt upon going fast making the tires contact the road more even. After getting new, more premium tires and driving another 25,000 miles and the same thing happened at my 50,000 mile service, I started investigating and other year models have this same problem (years 15-23). I am in a situation where I have to put aftermarket parts on my car and potentially void my warranties and pay out of my own pocket. I have had an alignment 4 times and they say it is within specs but at the same time they say I do not have any camber adjustment left to prevent this problem. Ford makes an adjustable cam plate that is 410$ and another 480$ labor plus tax is almost a thousand dollars. Plus another realignment. This is not fair for a new car. I had to research myself and it was most definitely a safety concern. If I hadn't went right on time, I could have had a blow out. My tires have been properly rotated, and not driven in some bad way. It is also an environmental problem because I am throwing away perfectly good tires that are worn thru on the insides
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11610255August 22, 2024
WHEELS
After owning the car for 3 years and putting a little under 50K miles on the vehicle, I have had to change my tires twice now because the inner tread would go bald after 20k miles or so. I had to alignment checked and the dealership said it was within spec. I have kept up with the tire rotations as well and the suspension and shocks are working as well. I believe the problem is that the camber/toe in and toe out specs are too wide that it allows for the tires to wear unevenly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11602670July 16, 2024
STEERING
The contact owned a 2021 Ford Mustang. The contact stated that while driving at highway speeds, the steering wheel independently veered in the right direction causing the contact to crash into a barrier without warning. The air bags deployed upon impact. The contact sought medical attention and was treated for lacerations and bruising to the left eye. A CT scan was also performed which ruled out any further injuries. A police report was not filed. The vehicle was towed from the scene to a local dealer where it was deemed a total loss. The manufacturer was notified of the failure and was informed that there were no recalls on the vehicle. Upon investigation, the contact discovered NHTSA Campaign Number: 24E055000(Steering) which was linked to the failure. The failure mileage was 5,800.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11590389May 23, 2024
AIR BAGS
The contact owns a 2021 Ford Mustang. The contact stated while starting the vehicle, the air bag warning light illuminated. The contact stated that the onboard App diagnosed the vehicle and related the failure with the air bags knee bolster. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact related the failure to NHTSA Campaign Number: 22V083000 (Air Bags). The manufacturer was contacted and confirmed that the vehicle was not included in the recall. The failure mileage was approximately 5,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11586633May 2, 2024
VISIBILITY
The contact owns a 2021 Ford Mustang. The contact stated that while the vehicle was parked while closing the convertible top, the driver’s side rear window failed to close. No warning light was illuminated. The contact stated that the failure had occurred to the rear passenger’s side window when the vehicle was first purchased and was repaired under warranty. The vehicle was taken to the dealer where it was diagnosed with a defective driver’s side rear window power motor. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 36,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11561274December 21, 2023
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
Check engine light keeps coming on even after dealer says it is fixed. Keeps throwing codes evaporative emission system problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11558589December 5, 2023
ELECTRICAL SYSTEM, SERVICE BRAKES, VEHICLE SPEED CONTROL
Failure to repair NHTSA Recall Number 23V727 Summary ON YOUR VEHICLE, THE BRAKE SYSTEM WARNING INDICATOR MAY NOT ILLUMINATE IF THE BRAKE FLUID IS DEPLETED FROM THE BRAKE FLUID RESERVOIR. Safety Risk THIS MAY RESULT IN NO BRAKE SYSTEM WARNING INDICATOR WHEN THE BRAKE FLUID IS BELOW THE RECOMMENDED LEVEL IN THE MASTER CYLINDER BRAKE FLUID RESERVOIR, WHICH MAY INCREASE THE RISK OF A CRASH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11558588December 5, 2023
ELECTRICAL SYSTEM
The contact owns a 2021 Ford Mustang. The contact received notification of NHTSA Campaign Number: 23V727000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11553004November 1, 2023
SERVICE BRAKES, HYDRAULIC
The contact owns a 2021 Ford Mustang. The contact received a notification through a ride sharing app that the VIN was included in NHTSA Campaign Number: Awaiting# (Service Brakes, Hydraulics) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548399October 5, 2023
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING, UNKNOWN OR OTHER
Rear view camera is not working and the infotainment display is freezes up every time after starting the vehicle. The entire infotainment system is inoperable until next ignition cycle. The key SAFTEY concerns is rear view camera doesn't work at all. This is huge issue to drive and park the car safely. Problem is happening for past one month and could not able to use the vehicle safely. Ford service is very bad and cant event schedule a service to check the issue. trying all options. This problem has been happening for 3-4 months intermittently and past 6 weeks its happening always.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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